In his new endeavors, Shubhamoy Banerjee aims to introduce bespoke hospitality services and enticing new products to enhance the hotel’s guest experience

Mumbai: The Orchid Mumbai, the pioneering environmentally-sensitive 5-star hotel chain in Asia, is pleased to announce the appointment of Shubhamoy Banerjee as the General Manager of its flagship property, The Orchid Mumbai. With 372 keys, this iconic hotel has been setting the standard for its impeccable hospitality along with sustainability initiatives.

Shubhamoy Banerjee comes with a rich history of successfully leading flagship hotels and resorts both in India and overseas. With a distinguished career marked by excellence, Shubhamoy's expertise lies in building high-performing teams, implementing best practices, and driving operational efficiency. His track record includes crafting personalized experiences and lasting memories for guests.

Having earned a reputation for his dynamism, commitment, and hands-on approach, Shubhamoy has consistently achieved exceptional guest appreciation metrics alongside impressive financial results. In his most recent role, he co-founded Saivas Hospitality in Bangalore. Prior to that, he served as the General Manager of the Sterling Kodai Lake, a flagship property of Sterling Resorts, and the General Manager of Holiday Inn Express Whitefield Bengaluru under the Intercontinental Hotel Groups.

Shubhamoy's impressive journey began at Park Hyatt Beaver Creek in the USA, and he subsequently contributed his skills to esteemed hospitality brands such as ITC SonarBangla Sheraton & Towers, Taj Mahal Palace & Towers, and MSC Cruises, among others.

A seasoned hotelier with over two decades of experience, Shubhamoy Banerjee is celebrated for his leadership style that has led to numerous accolades in guest satisfaction and improved revenues. His strategic acumen and ability to empower teams to excel have been fundamental to his success.

In his new role as the General Manager of The Orchid Mumbai, Shubhamoy is poised to enhance operational efficiency and uphold the legendary warmth that defines the hotel's reputation. His extensive educational background, including a Strategic Leadership certificate from IIM Ahmedabad, a Post Graduate Diploma in Hotel Management from ITH Klessheim Salzburg-Austria, and various other qualifications, reflects his commitment to continuous learning.

Apart from his professional achievements, Shubhamoy is known for his passion for numismatics, proficiency in foreign languages, and a deep appreciation for diverse cuisines. He firmly believes that everything is built twice – first in the mind and then in reality.

Commenting on his appointment, Shubhamoy Banerjee said, "It's a homecoming for me, having previously served as the Food & Beverage Manager in 2016-2017. Kamat Hotel India Ltd boasts a rich 25-year legacy in domestic hospitality. The Orchid Mumbai, under the visionary guidance of our Chairman Dr. Vithal Venkatesh Kamat, became Asia's first Ecotel Certified 5 Star Hotel in 1997, pioneering the Ecotel concept. Since then, KHIL has experienced remarkable growth.”

“Our brand is ingrained in the minds of frequent business travelers and remains the top choice in the Mumbai Airport region. Despite tough competition, we aim to fine-tune our strategies to cater to our loyal guests. My goal is to introduce bespoke hospitality services and enticing new products to enhance our guest experience,” he adds.

The Orchid Hotel Mumbai stands as a distinguished establishment for its initiative towards a safer environment and eco-friendly and warm environment. Over the years, the brand has established itself as the preferred choice for travelers in search of the pinnacle of hospitality.