Hilton Chennai appointed Ajay Gupta as the new Director of Rooms. Ajay Gupta’s journey spanning 19 years with some of the top hospitality brands has been marked by his dedication to providing exceptional guest experiences and his ability to lead and motivate teams to achieve peak performance.

Before joining Hilton Chennai, Ajay held various leadership positions, demonstrating his expertise in general administration, facility management, vendor development, front office operations, housekeeping, security, spa, health club management, travel desk, engineering, and overseeing food and beverage operations.

Ajay excelled in managing the front office, housekeeping, and security operations in his previous role as Rooms Division Manager at Double Tree by Hilton Agra. He achieved outstanding results, such as a 104% Review Site Index (RSI) score and consistent achievement of SALT targets. His leadership contributed to significant improvements in property conditions, brand standard cleanliness scores, and employee morale.

Ajay has been recognised with numerous awards for his innovative contributions and leadership excellence, including the Innovation Champion Awards for two consecutive years (2022 and 2023) and the Leader of the Year Award in 2023. His participation in Hilton’s SHINE 1 Leadership Development Programme further underscores his commitment to continuous learning and professional growth.

Ajay Gupta commented on his new role, “I am thrilled to join the esteemed team at Hilton Chennai. I look forward to contributing to the continued success of this iconic property and enhancing the guest experience by fostering a culture of excellence and innovation.”