Trident, Hyderabad and the Oberoi Sukhvilas, Chandigarh best hotels, won the “Chairman’s Trophy” for 2018 -19 they performed extraordinary for achieving this title.

Parameters on which they are qualified are as follow:

• Achieving high levels of guest satisfaction measured by the “Net Promoter Score” on guest questionnaires.

• Achieving high-quality standard based on” Leading Quality Assurance Audits.”

• Exceeding the financial performance budgeted for the year.

• Achieving high levels of employee engagement score (People Pulse)