Optii Solutions, the provider of the most advanced labor optimization solution for hotel housekeeping teams, announced the appointment of Katherine Grass as Chief Executive Officer as well as the creation of a Playbook designed to give hotels a head start in efficiently managing the challenges presented preparing properties for recovery in a post-COVID world.

 She has over 20 years in the IT and travel sectors. She joined Optii Solutions from their lead investor, Thayer Ventures, a travel-tech focused venture capital firm and has held senior-level positions with Amadeus IT Group and Amadeus Ventures.

The Playbook is a data-driven, lean operations guide discussing the universal challenges faced by each hotel and will propose strategies to overcome these challenges, turning operations into a lean and resilient machine.

"The Playbook is a guide to assist hoteliers with the monumental task ahead for reopening and getting back to being profitable," said Katherine Grass, CEO of Optii Solutions. 

Industry leaders agree that, once we come out of this crisis, our industry will need to be more nimble and creative across all departments. The Playbook outlines tips and strategies hoteliers can apply to their operations to overcome six fundamental challenges that lie ahead during these uncertain times.