Thomas Willms, CEO, Deutsche Hospitality, undertook an on-site visit to the Steigenberger Hotel Munich on Thursday 14 May 2020 in order to clarify how the company’s new extended guidelines and hygiene measures will apply in practice. “We have been trialling and revising a new hygiene concept on an ongoing basis over the past few weeks,” 

Steigenberger Hotels & Resorts will reopen its hotels in Germany before the end of May. The Steigenberger Hotels & Resorts in Bad Homburg, Bad Neuenahr, Bad Pyrmont, Petersberg, Braunschweig, Bremen, Dresden, Düsseldorf, Heringsdorf, Jena, Cologne, Leipzig and Zingst will recommence operations on 25 May.

The Steigenberger Inselhotel in Constance will also open on 29 May and the Steigenberger Hotel in Munich on 30 May.

The Steigenberger Hotel Dortmund and the Steigenberger Hotel Bad Wörishofen will be welcoming guests back from 8 June and 10 June respectively. Finally, the Steigenberger Frankfurter Hof, the Steigenberger Conti Hansa Kiel, the Steigenberger Hotel Berlin, the Steigenberger Hotel Metropolitan, the Hotel Fürstenhof Bad Pyrmont and the Steigenberger Hotel Hamburg are scheduled to be available again from 1 July. The Steigenberger Hotel Treudelberg Hamburg is already back in business and will be accepting reservations from 15 May.

Presentation of the new standards

Thomas Willms joined Oliver Schafer, General Manager of the Steigenberger Hotel Munich, to explain how guest arrivals will be managed whilst maintaining social distancing and ensuring compliance with the new hygiene regulations. Further areas covered included the restaurants, the guest lifts and the conferencing area.

How the hotel’s facilities could be used without compromising social distancing. One guest room had been adapted by removing the usual decorative cushions, stationery articles and bathrobes. The TV remote control and all the glasses in the room itself and in the bathroom were disinfected after use and packed away in a paper bag. Despite the reduction in the number of utensils provided in the room, guests are, of course, welcome to request any additional items they need at any time.