IHG Hotels has appointed Pankaj Gupta as the new general manager for Crowne Plaza, Mayur Vihar, Noida.

An industry veteran with over 20 years in the hospitality industry, Gupta brings with him a holistic experience including strategic leadership, guest experience, and expertise in revenue analysis, yield management, and sales and marketing. He started his career as a front office associate and since then has held various positions and as a general manager with leading hotels chains: Accor Hotels, Marriott International, and IHG.

His achievements include opening a brand new hotel from the ground up and setting up the entire operations, and more.

Before moving to Crowne Plaza Mayur Vihar, Gupta was with Holiday Inn Jaipur, spearheading the biggest property in the city center, where he was also responsible for the associates’ elicit performance and achieving the vision of the hotel.