Accentuating guest experience at the hotel, he will contribute his expertise in the property's financial administration, operating statements and payroll progress reports

Joydeep Acharya, a result-oriented professional with over two decades of experience in the hospitality industry, has joined JW Marriott Kolkata as Executive Housekeeper. During his stints at international brands, including Swissotel, The Ritz Carlton, Starwood, ITC Hotels, Intercontinental Hotel Groups and The Oberoi Group, he demonstrated diligent attention to guest experience and feedback. His primary responsibilities included managing human resource activities assuring patron contentment and effective communication across departments.

With a proven track record of exceptional teamwork, Acharya is a graduate of Hotel Management from Mangalore University. He began his career at The Cecil, Shimla- Oberoi Hotels and Resorts in 2001. Later, he was an integral part of the pre-opening team at The ITC Sonar- a Luxury Collection Hotel.

After eight years at The ITC Hotels, where he successfully handled several managerial roles, Acharya moved to Le Meridien Ahmedabad as a Housekeeping Manager. He later worked with Crowne Plaza, Bangalore and The Ritz Carlton Bangalore, joining Swissotel Kolkata in 2018 as an Executive Housekeeper. Acharya was the Group Cluster Head of Housekeeping and Laundry at Sparsh Hospitals Group before joining JW Marriott Kolkata.

In his current role, he will accentuate guest experience at the hotel, understand how departmental activities affect the financial goals and objectives of the hotel, contributing his expertise in the financial administration of the hotel, operating statements and payroll progress reports. He will play a vital role in elevating the hotel’s market profile and increasing employee engagement to help the property reach its pinnacle. 

Joydeep believes that there are always long-term prospects for his future endeavours. He will work closely with the hotel’s leadership team to positively impact and achieve overall hotel goals and offer the guests a truly memorable experience.