What has been your most striking takeaway from the year 2023?

Well, there are many. First and foremost, we saw a paradigm shift towards cloud adoption among hotels - both independent and groups. The reasons could be attributed to cost-saving measures or addressing staff shortages. In a way, hotels have realized the significance of cloud-based hospitality solutions in enhancing efficiency, gaining better control over the business process, and driving growth by keeping their guests happy.

What is your plan for 2024?

As a leading hospitality technology provider globally, we are already powering operations across 12,000+ in 100+ countries. In 2024, we aim to consolidate our position in South Asia, Southeast Asia, and the Middle East. Additionally, we will also focus on expanding our customer base in North America, Europe, LATAM, UAE, Saudi Arabia, Thailand and the Philippines. As a technology provider, we want to lead the industry’s move towards the cloud.