Tell us about your journey. How did it all start?

I completed my HOTEL MANAGEMENT GRADUATION FROM IAM (Robert Gordon University- UK)- 1994.

What do you think it takes to succeed in this industry?

Never say NO and an attitude to learn from your mistakes

Share with us 5 skills that you think will be critical for a hospitality career in the future.

• Positive attitude

• Open to learn

• Evolve with time

• Perceive guest expectations in advance

• Sales Oriented

• Team player

The new, young traveler wants experiences and insta-ready content. What do you have in store for them?

There are many to serve the need of a regular traveller. I always want to WOW with additional value to his expectations (facilities or services)

What does the future look like?

Very bright as the new owners are young and open to new innovation and have realised the need to step ahead in services and facilities

Have few investors who are investing in new ventures mostly in in off beat destinations-adventure tourism, wellness,

What are the attributes you look for while selecting or hiring?

• Positive attitude

• Open to ideas and learning

• Ready to be accountable

• Sense of responsibility

• Can express his vision clearly

What is your favourite interview question & why?

Whats your vison in career and what how you have micro planned the same

Describe an ideal hospitality professional.

• Positive attitude

• Open to ideas and learning

• Ready to be accountable

• Sense of responsibility

• Can express his vision clearly

• Responsible & accountable

Making a vision into a reality can be very daunting. We would love a deep dive into your process for all your initiatives.

• Once vision is set- mission is to achieve it

• Micro management is important

• Making the team to work on mission

• Set parameters to evaluate performance

• Mapping the performance with mission and doing the changes if required in course

Share some of your secrets in keeping an engaged, safe and happy team.

• Give them responsibility

• Train them to achieve them

• Encourage with all best processes

• Evaluate & guide

• Appreciate their contribution

Share with us some new learnings from this project for you, personally.

Project is a big word- It can be any volume. To head a project in depth knowledge of the subject is very important. Having update knowledge on the market standards on date. Using the best methods to reduce cost without compromising the values. Vendor management & expense management

What does not exist in the world, but you would like it to?

Encouraging the staff to evaluate them from time to time and evaluate their worthiness, so that they can decided what would be good for them – staying in present company or otherwise- If this is to be done- parent company have to ensure that they are the best in all standards