Restaurant Career-Enhancing Training Available Free During April

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The National Restaurant Association's ServSuccess program, in partnership with the American Hotel & Lodging Foundation (AHLA Foundation), today announced five popular, career-advancing training classes will be available free of charge to industry employees throughout April. The available courses include the ServSuccess Restaurant Professional and Restaurant Supervisor learning suites and the American Hotel & Lodging Educational Institute (AHLEI) Supervisory Skill Builders, Hospitality Manager: Leadership, and Certified Hotel Administrator (CHA) Review courses

The Restaurant Professional Learning Suite takes approximately 4 hours to complete and covers:

  • Front-of-the-House Service & Communication

  • Front-of-the-House Basic Operations

  • Back-of-the-House Pre-Production

  • Back-of-the-House Production

  • Basic Business Operations

The Restaurant Supervisor Learning Suite takes approximately 5 hours to complete and covers:

  • Managing Daily Operations

  • Leadership & Communication

  • Safety & Regulations

  • Cost Control Fundamentals

  • Controlling Costs

The AHLEI Supervisory Skill Builders course covers essential skills to help supervisors contribute to the success of a hospitality establishment. The nine modules develop skills in key areas including

  • Conflict management

  • Staffing and scheduling

  • Communication

  • Team building

The AHLEI Hospitality Manager: Leadership class teaches how to lead a team including:

  • Building a positive workplace culture

  • Aligning day-to-day operations with organizational goals

  • Using emotional intelligence to connect with employees

The CHA Review covers the necessary knowledge essential to overseeing all functional areas of a hospitality establishment as a general manager or operations executive including:

  • Rooms management

  • Human resources

  • Financial management

  • Marketing and sales

    For more information or to register for one of the free courses, go to servsafe.com/freecourses.

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