More Than Six Million Jobs at Risk in the EU and One Million in the UK if Governments Don’t Provide Exceptional Flexibility, Says WTTC

Gloria Guevara, President & CEO of the World Travel & Tourism Council (WTTC), has urged EU authorities and the UK Government to implement flexibility around consumer refunds to alleviate the unbearable pressure on the Travel & Tourism sector.

Research conducted by WTTC shows that 75 million Travel & Tourism jobs are at risk globally due to the COVID-19 pandemic, with at least 6.4 million losses across the EU, and one million in the UK.

WTTC, which represents the global Travel & Tourism private sector, says that this important measure will have a profound effect to reduce the damaging situation that the majority of tour operators and travel agents, online and offline, and are facing due to the previously unimaginable impact of the COVID-19 pandemic.

 The current 14-day timeline for refunds is putting enormous burdens on businesses in the Travel & Tourism sector and will lead to major bankruptcies. These, in turn, will lead to more claims by consumers on credit card firms and ultimately government bonded schemes.

Gloria Guevara, President and CEO, WTTC said, “This measure should be implemented immediately and help lift the already crushing financial pressure on Travel & Tourism organisations and save the millions of livelihoods that depend on them.”