NEWS | Woman awarded Rs 2 crore compensation for wrong haircut, treatment by salon at Hotel ITC Maurya
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The National Consumer Disputes Redressal Commission has awarded Rs 2 crore compensation to a woman for a wrong haircut and treatment given to her by staff at a salon in Hotel ITC Maurya in 2018, which left her “with little or almost no hair”. The complainant was a model for hair products.
The order was passed by Justice RK Agrawal and Dr SM Kantikar, observing that there is “no doubt that women are very cautious and careful with regard to their hair” and that they “spend a handsome amount on keeping the hair in good condition”.
“They are also emotionally attached to their hair. The complainant was a model for hair products because of her long hair. She has done modeling for VLCC and Pantene. But due to hair cutting against her instructions by the opposite Party No.2 (ITC Hotels Ltd), she lost her expected assignments and suffered a huge loss which completely changed her lifestyle and shattered her dream to be a top model,” the order read.
The complainant was planning on continuing with her modeling assignments which were mainly related to hair products and was also offered a movie role.
