VISTARA CELEBRATES A LANDMARK MILESTONE

VISTARALOVE GROWS STRONGER WITH A FAMILY OF OVER 50 MILLION FLYERS

●       Launched #50MillionFeelings campaign to capture and celebrate the emotions, experiences, and stories of customers

● Flight UK819 flew Vistara’s 50 millionth passenger from Delhi-Bengaluru 

Gurugram, July 2023: Vistara, India’s finest full-service carrier and a joint venture of the Tata Group and Singapore Airlines achieved the momentous milestone of flying 50 million customers in just eight years of operations. This achievement signifies Vistara’s exponential growth and demonstrates the trust that customers have placed in the brand.

Since its inception, Vistara has continuously strived to redefine air travel in India by delivering the highest standards of service, safety, comfort, and reliability. Over the years, Vistara has won over millions of passengers by offering them the ‘new feeling of flying’ with a world-class product while rapidly expanding its network and fleet. Vistara today operates over 280 flights daily, with a fleet of 61 aircraft, connecting 32 airports across India and 15 international destinations.

Celebrating the milestone, Vinod Kannan, Chief Executive Officer, Vistara said, "We are filled with gratitude and joy as we celebrate this remarkable feat of serving over 50 million customers. This milestone stands as a testament to the trust and confidence reposed in us by millions of customers. In a short span of time, we have also emerged as the ‘16th Best Airline’ globally, and this extraordinary success is credited to the passion and dedication of our employees reflecting in every aspect of their work, regardless of the challenges they faced. We would like to thank our valued customers for their continued support and patronage over the years which has played a vital role in establishing us as a world-class airline. As we continue our journey, we are resolute in our commitment to deliver exceptional service and memorable experiences to our customers."

To celebrate this significant milestone, Vistara has launched a special campaign - #50MillionFeelings, that aims to capture the fond memories, emotions, journeys, and experiences that the brand has become synonymous with. As part of the campaign, Vistara has created an original song that complements a celebratory video that tries to encapsulate its customers’ memorable expressions. As part of offline promotions, Vistara has deployed an anamorphic 3D installation at Bengaluru, Delhi, and Mumbai airports, in addition to innovative billboards in Gurugram, Delhi, and Mumbai. Furthermore, Vistara will be serving themed desserts on board select flights, and run contests on social media in addition to many other surprises.

With community service deeply rooted in its DNA, since its inception, Vistara has always strived to support communities in the areas where it operates. To commemorate this big milestone, network-wide community engagement activities are planned spanning all three focus areas of Vistara Nurtures – the CSR strategy of Vistara – namely, Children and Education, Environment & Sustainability, and Employability Skills.     

Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for world-class cabin cleanliness and upholding high safety standards. The only Indian carrier to feature amongst World’s Top 20 Airlines, Vistara has been named ‘16th Best Airline’ globally while also being recognized as the ‘Best Airline in India and South Asia’ for the third time in a row, ‘Best Airline Staff in India and South Asia’ for the fifth consecutive year, ‘Best Cabin Crew in India and South Asia’ for the third time in a row and ‘Best Business Class Airline in India and South Asia’ for the second time in a row at the coveted World Airline Awards 2023 by Skytrax. Vistara also received the ch-aviation Asia’s Third Youngest Airline Fleet award for the second consecutive year. 

VISTARA, NOW FIRST AIRLINE IN INDIA TO IMPLEMENT ROBOTIC AIRCRAFT EXTERIOR CLEANING

This mechanized aircraft exterior cleaning solution promises more efficiency, reduces carbon footprint and improves cost-effectiveness

Gurugram, June 2023: Vistara, India's leading full-service carrier and a joint venture of Tata Sons and Singapore Airlines announced yet another industry-first initiative of implementing Aerowash, an automated aircraft exterior washing and cleaning solution introduced by AeroTech Support Services Pvt. Ltd. Operated by a user friendly and wireless remote control, Aerowash is equipped with several safety features and alarm indicators. Its efficient micro-fiber brush drum provides a superior cleaning result of the aircraft exterior surface using a nearly waterless, dry-wash process.

This cutting-edge technology reiterates Vistara’s commitment to adopting innovative solutions to enhance operational efficiencies while also reducing its carbon footprint.  Aircraft detailing (or cleaning) is a critical aspect of maintenance in the aviation industry. Traditionally, it has relied on manual labor, which can be time-consuming, resource-intensive, and prone to human error. However, this mechanized program is not only time efficient but also sustainable. It reduces aerodynamic drag caused due to the accumulation of dirt, dust, grime, etc., and ultimately reduces the aircraft's weight. This directly translates to enhanced fuel efficiency by minimizing fuel burn.

By meticulously maintaining the cleanliness and integrity of the aircraft's exterior, this innovative approach will safeguard against structural damage, prevent corrosion caused by environmental factors and oil/fluid leakages, and extend the lifespan of the aircraft. Vistara has been conducting demo/proof of concept of AeroWash for sometime.

Pankaj Handa, Senior Vice President – Ground Operations, Vistara said, "We are delighted to become India’s first carrier to implement this one-of-a-kind initiative that underscores our unwavering commitment to invest in innovative, purpose-driven technologies since inception. This is yet another step as part of our ongoing efforts towards enhancing efficiencies across various areas of our operations through automation while also constantly looking at improved, and more sustainable ways to do business.”

Dr. Ashwani Khanna, Executive Director, AeroTech Support Services Pvt. Ltd. said, “We are excited to get associated with Vistara as it becomes the first airline to adopt this futuristic technology after a detailed assessment. Vistara is the first airline in India to sign up for this solution and lead the way for other airlines to follow. I am also happy with how the relationship with AISATS has evolved to a collaborative partnership that has the potential to have a deep positive impact on the entire industry in the coming years.”

Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for world-class cabin cleanliness and upholding high safety standards. The airline has recently been featured amongst World’s Top 20 Airlines while being recognized as the ‘Best Airline in India and Southern Asia’ for the second time in a row, ‘Best Airline Staff Service in India and Southern Asia’ for the fourth consecutive year, ‘Best Cabin Crew in India and Southern Asia’ for the second time in a row and ‘Best Business Class in India and Southern Asia’ at the coveted Skytrax World Airline Awards 2022. Vistara was also named the ‘Best Overall Airline’ in Central/Southern Asia at the 2023 Regional Passenger Choice Awards. Additionally, Vistara had recently received the ch-aviation Asia’s Third Youngest Airline Fleet award for the second consecutive year.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Private Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline currently has a fleet of 61 aircraft, including 46 Airbus A320neo, 10 Airbus A321, 1 Boeing 737-800NG, and 4 Boeing 787-9 Dreamliner, and has flown more than 45 million customers since starting operations.