Santoshi brings 12 years of industry experience to the position

Santoshi Rawat has been promoted as the new Rooms Division Manager at the iconic 201

rooms inventory hotel, DoubleTree by Hilton Gurugram Baani Square. Rawat has been

associated with DoubleTree by Hilton Gurugram Baani Square since 2023. With 12 years of

experience and the exposure of working with reputed brands like Hilton, Marriott and Hyatt,

Rawat now takes on this new role.

She in her new role will be responsible for uniquely enriching guest comfort and satisfaction,

demonstrating diligent attention to guest feedback, training and development, quality

assurance, budgeting, performance development and ensuring operational excellence within

the team.

Hailing from Uttarakhand, Rawat is known to be a dynamic professional. On the educational

front, she pursued Bachelor of Science in Hotel & Catering Management from Hotel

Management Catering Technology & Applied Nutrition, Guwahati in 2012.

Commenting on her appointment, Jai Chugh, General Manager, DoubleTree by Hilton

Gurugram Baani Square said," Santoshi’s creative mind and extensive experience stands her apart from the rest. I am sure her result-oriented approach and innovative techniques to keep exploring new horizons will contribute in elevating overall guest experience at the hotel."

“I am immensely proud of my association with a reputed hotel like DoubleTree by Hilton

Gurugram Baani Square. As I grow in my role, my top priority will be to enhance guest satisfaction and ensure that each patron leaves with a smile. I am confident that I will be able to match the high guest satisfaction standards we have set in our hotel," said Santoshi Rawat, Rooms Division Manager, DoubleTree by Hilton Gurugram Baani Square.

In her leisure time, she enjoys reading novels and travelling to hill stations for family vacations.

Ekta Mahajan has been appointed as the new Training Manager at the iconic 201-room inventory hotel, DoubleTree by Hilton Gurugram Baani Square.

Mahajan is known to be a dynamic hospitality professional. She began her professional journey in 2014 as a Management Trainee with IHCL and moved into the role of Learning & Development and later worked for various hospitality brands like Taj, Radisson and Lemon Tree in different capacities.

In her new role, she will be responsible for planning and executing efficient training procedures, identifying and monitoring training needs, cultivating talent, inspiring teams, and enhancing operational efficiency.

On the educational front, she completed graduation in Hotel Management from Banarasidas Chandiwala Institute of Hotel Management and Catering Technology in 2014. Currently, she is pursuing Post Graduate Diploma in Training and Development.

Commenting on the appointment, Jai Chugh, General Manager, DoubleTree by Hilton Gurugram Baani Square said, "We are excited to have on board Ekta Mahajan as the new Training Manager. Honing skills of staff is extremely important for us as we are committed to delivering world class service standards. I am confident that Ekta will be able to infuse fresh energy in our training modules."

"I am excited to be a part of DoubleTree by Hilton Gurugram Baani Square. Training is an extremely important aspect of an evolving field like hospitality. I hope that my experience will help the hotel to further enhance overall guest satisfaction," said Ekta Mahajan, Training Manager, DoubleTree by Hilton Gurugram Baani Square.

In her leisure time, she enjoys sketching, dancing, writing and visiting historical places.