NEWS | Mumbai dabbawalas all set to turn delivery partners for chain of restaurants

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Restaurateur Riyaaz Amlani has reached out to help the tiffin carriers and empower them in these Covid-driven times.

with COVID-19 impacting lives on so many levels, times are hard and it has been tough for so many folks to make ends meet. Lending a hand to help those who need it is the need of the hour and Mumbai’s dabbawalas, who had been reeling under the economic brunt of the pandemic now have a savior to help them. Restaurateur Riyaaz Amlani has joined hands with these dabbawalas who will function as delivery partners. The aim is to facilitate direct ordering from restaurants.

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If you are wondering about the safety norms, they plan to adhere to them. Mayank Bhatt, business head, who is spearheading this project, says all government-mandated SOPs will be followed and the dabbawalas will also undergo regular health check-ups to ensure safety and hygiene practices are being implemented.

‘Our members were left with little to no money in their bank accounts’
The dabbawalas have welcomed the news and are glad to be able to take up the work. Ulhas Muke, President, of a tiffin box suppliers charity trust, which is part of the Mumbai Dabbawala Association, says, “When the first lockdown hit, it was the toughest time we’ve ever faced; our members were left with little to no money in their bank accounts. Although there are many restaurants and hotel chains in our city, we’ve only catered to office-goers at their workplace in the past. Now that work from home has become the norm, it’s important to go where the customer is. We’re delighted to partner with Impresario Handmade Restaurants to help customers get fresh and delicious food delivered at home.”

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