Learning Never Ends: A Revenue Manager’s Journey to the Next Level

Revenue management sits at the heart of all the action within a hospitality operation. Decisions are made real time and there is always something new on the horizon. What you learnt while training for hospitality or even over the years can become redundant very quickly if you don’t keep up with evolving trends, techniques and tools.

Pawan Sahani of Hospitality Minds India was quick to pick up on this. Having started his career at Hotel Grand Residency and after nearly 4 years at Hospitality Minds India, when the opportunity to upskill with Australian Revenue Management Association (ARMA) came up, he could not refuse. He knew the course’s practical make-up that armed students with knowledge and tips that he can apply at his work every day.

Pawan came across the first level of the ARMA course, part of which is offered at a discounted rate to STAAH partner clients. Level 1 of this course is free for all STAAH partners. ARMA is the leading organisation in Asia Pacific and Australia and works with market leaders and educational institutes to create training initiatives to support the development of those in the field of revenue management.

Pawan went on to complete Level 1 and 2. He now feels more confident than before to contribute positively to the growth of properties through best practice, sound processes and latest technologies for revenue management.

Among some of the topics covered in the course are Foundations and Calculations, Measures and Maximisation, Yieldmax Stimulation Game, Group and the Revenue Management Relationship and more.