Future Trends in Corporate Travel and Events; Insights from Ramanpreet Singh, Vice President – Events at SKIL

Corporate travel and events are evolving rapidly, reflecting the changing preferences and priorities of businesses and their employees. No longer confined to conventional city-based meetings or standard itineraries, this sector is now focused on creating personalised experiences. SKIL, a pioneer in corporate travel and event management, highlights the trends shaping the future of this dynamic industry. Insights from Ramanpreet Singh, Vice President – Events at SKIL, underscore how the corporate travel and events landscape is transforming

Luxurious Incentives

The modern corporate traveller seeks more than functional trips. They crave unique experiences. Companies are recognizing the value of providing luxurious incentives that blend relaxation and cultural immersion.

- Historic Venues and Lakeside Galas: Hosting gala dinners or events in historic venues or by picturesque lakes offers an elegant setting. These venues exude prestige and charm, making them ideal for celebrating achievements or rewarding teams.

- Culinary Excellence: Dining at Michelin-starred restaurants is becoming a hallmark of corporate incentives, with dining serving as both a celebration and a bonding experience.

- Adventure and Wellness: From wellness retreats with yoga, spa treatments, mindfulness workshops, as well as adventure-driven experiences like yacht charters, hot air balloon rides, or guided nature explorations; these initiatives help employees bond and relax.

Technology Advancements

Technology continues to revolutionise the way corporate events are planned and executed. The integration of AI, AR, VR is enhancing efficiency and engagement.

- AI-Driven Personalization: Artificial intelligence tools provide personalised recommendations for sessions and networking opportunities, tailoring the event to individual preferences and boosting attendee satisfaction.

- Immersive AR and VR Experiences: Augmented Reality (AR) enhances on-site engagement by providing interactive layers of information, while Virtual Reality (VR) offers remote attendees an experience that mirrors being there in person. Virtual expo halls and networking lounges are some of the technologies that are transforming accessibility.

- Seamless Check-Ins: QR codes, mobile apps, facial recognition are examples of streamlining the registration process, eliminating long queues and speeding up things. Enhanced Networking Opportunities

Building meaningful connections remains at the core of corporate events, and new technologies are making it easier and more impactful.

- AI-Powered Matchmaking: Algorithms analyse attendee profiles to recommend connections, ensuring participants meet people aligned with their interests and goals.

- Virtual Networking Lounges: These digital spaces allow for connections based on shared interests, enabling both on-site and remote attendees to interact with industry leaders and peers.

- Interactive Features: Tools like live polls, Q&A sessions and gamification elements encourage participation and create a more interesting experience for attendees.

Sustainability in Corporate Travel

As environmental awareness grows, sustainability is becoming a top priority in corporate travel and events. Companies are integrating eco-friendly practices to align with their values and reduce their carbon footprint.

- Green Travel Solutions: Low-emission transport, green-certified hotels and sustainable dining options are now standard inclusions in corporate travel policies.

- Waste Reduction: Be it paperless registrations or eco-conscious event materials, businesses are adopting strategies that minimise environmental impact.

Balancing Work and Leisure

The rise of “bleisure”, that is combining business with leisure, is reshaping corporate travel. Employees today are extending business trips to explore destinations and creating a balance between professional obligations and their personal life. Companies are supporting this trend with flexible itineraries that include cultural excursions or local experiences, ensuring employees return back to work inspired and energised.

Focus on Health and Wellness

Frequent travel can be taxing and companies are addressing this by incorporating wellness- focused amenities into their travel and event strategies.

- Wellness Retreats: Dedicated relaxation spaces, access to fitness facilities and options for spa treatments help employees unwind and recharge.

- Travel Wellness Programmes: These include services like physiotherapy stations, meditation zones, catering towards the physical and mental well-being of travellers.

Strategic Event Design

Corporate events are increasingly being designed with a strategic focus on maximising engagement and achieving business goals.

- Pre-Event Engagement: Digital platforms provide attendees with networking opportunities and pre-event content before the event begins.

- Real-Time Feedback: Tools for live polls and analytics enable organisers to gauge engagement and make adjustments during the event, for its success.

- Gamified Experiences: Scavenger hunts, quizzes, point-based activities make events interactive and fun, while leaving a lasting impact on attendees.

The future of corporate travel and events lies in embracing these emerging trends. Businesses can now create experiences that not only meet their professional objectives but also inspire and engage their employees.

SKIL remains committed to crafting travel and event solutions that redefine the corporate experience. As the industry continues to innovate, their focus will be on fostering connections, enhancing well-being and delivering journeys that are purpose-driven.

- Wellness Retreats: Dedicated relaxation spaces, access to fitness facilities and options for spa treatments help employees unwind and recharge.

- Travel Wellness Programmes: These include services like physiotherapy stations, meditation zones, catering towards the physical and mental well-being of travellers.

Strategic Event Design

Corporate events are increasingly being designed with a strategic focus on maximising engagement and achieving business goals.

- Pre-Event Engagement: Digital platforms provide attendees with networking opportunities and pre-event content before the event begins.

- Real-Time Feedback: Tools for live polls and analytics enable organisers to gauge engagement and make adjustments during the event, for its success.

- Gamified Experiences: Scavenger hunts, quizzes, point-based activities make events interactive and fun, while leaving a lasting impact on attendees.

The future of corporate travel and events lies in embracing these emerging trends. Businesses can now create experiences that not only meet their professional objectives but also inspire and engage their employees.

SKIL remains committed to crafting travel and event solutions that redefine the corporate experience. As the industry continues to innovate, their focus will be on fostering connections, enhancing well-being and delivering journeys that are purpose-driven.

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Ramanpreet Singh
VP - Growth & Strategy, SKIL Group | Championing Innovation & Leadership

With 14+ years of experience across Customer Experience Research, Consulting, Travel, and Hospitality, Ramanpreet Singh is a recognized leader in driving business growth and scaling high-performing teams. Currently VP of Growth & Strategy at SKIL Group, he has been promoted four times in six years and also leads SKIL Events.

Ramanpreet excels in Business Development, Marketing Strategy, and Operational Excellence. A passionate innovator, he inspires teams, builds trust through performance, and shares his leadership insights with students as a regular speaker.

Beyond work, he’s an avid badminton player and finds balance in spiritual music. His journey, from humble beginnings to industry leader, continues to inspire.

LinkedIn: https://www.linkedin.com/in/ramanpreet1/

What is Slow Tourism and Why is Its Practice Growing?

Slow tourism is becoming a significant trend as travellers move away from mass tourism in favour of more mindful, sustainable and immersive experiences. This movement encourages a deeper connection with the local communities and the environment by slowing down the pace of travel. Below, we explore how some of the exotic destinations around the globe are embracing slow tourism and why its practice is booming!

1. Kenya

Kenya, famous for its iconic wildlife and breathtaking landscapes, is an ideal destination for slow tourism. Instead of rushing through safaris, travel agencies like Wild Whispers are offering exclusive and extended experiences that allow visitors to spend more time connecting with nature. This approach not only provides tourists with unforgettable moments in the wild but also promotes sustainability by minimising environmental impact.

By staying longer and participating in conservation efforts, visitors contribute to preserving Kenya’s wildlife and ecosystems. Kenya’s slow tourism offerings include private safaris, inviting stays in eco-friendly lodges and interactions with the local Maasai communities, which all emphasise meaningful connections and responsible travel. - Mr. Aman Shah, CEO, Wild Whispers

2. Bali

Bali’s serene landscapes, rich cultural heritage and wellness retreats make it a prime haven for slow tourism. Visitors who opt for slow travel here can spend their time exploring the island’s spiritual and artistic traditions rather than simply hitting the tourist hotspots.

Tria Uma Wisata, a destination management agency, curates slow travel experiences in Bali by offering personalised cultural tours, seaside excursions and interactions with local artisans.

Tourists can enjoy longer stays in remote villages, learning traditional Balinese crafts or participating in rituals that reveal the island’s unique spiritual practices. This approach not only benefits the environment but also supports the local community by providing more meaningful, culturally rich experiences. -  Ms Niluh Werdiani, Managing Director, Tria Uma Wisata.

3. Qatar

Qatar is increasingly appealing to slow travellers who seek a blend of modern luxury and cultural depth. While known for its opulence, Qatar offers backpackers a chance to slow down and experience its rich heritage and natural beauty at a more relaxed pace.

Regency Holidays plays a vital role in creating slow tourism experiences by offering extended stays that focus on Qatar’s desert landscapes, museums and cultural landmarks.

Visitors can explore the rich history of Islamic art, visit traditional souks or even take part in sustainable desert safaris that respect the natural environment. This slow-paced exploration encourages a deeper understanding of the country’s heritage and promotes responsible tourism practices. - Manoj Kumar Tiwari, General Manager, Regency Holidays

4. Dubai

Dubai, often synonymous with luxury and fast-paced attractions, is increasingly embracing the concept of slow tourism. While the city is famed for its shopping festivals and vibrant entertainment scene, it now offers visitors the chance to slow down and explore its rich cultural and natural heritage through longer, more immersive stays.

Al Habtoor City Hotels Collection, with its exceptional array of hotels and unique experiences, caters to this emerging trend by providing luxury accommodations designed for those seeking a more relaxed, yet deeply engaging, exploration of Dubai. Guests can take their time to discover the city’s historic neighborhoods, immerse themselves in local culture, or embark on tranquil desert experiences—all while enjoying the comforts of world-class hospitality. - Mr. Soufiane El Allam, Complex Commercial Director of Al Habtoor City Hotel Collection

As people seek more sustainable, enriching travel experiences, the concept of slow tourism will continue to grow. These destinations are leading the way by offering meaningful experiences that encourage longer stays and responsible tourism practices. By embracing slow tourism, tourists reduce their environmental impact and create a positive shift in the way the world travels.

Lost Recipes Of India By: Dr. Kaviraj Khialani- Celebrity Master Chef

Revival of Roots

Introduction to the Classic Cooking of India.

Welcome to Classic Indian Cooking! In this culinary journey, we will explore the essence of Indian cuisine in seven distinct facets. First, we'll delve into the world of spices, discovering the aromatic wonders that underpin Indian flavours. Then, we'll traverse the diverse regions of India, each offering unique tastes and specialties. Next, we'll celebrate the richness of vegetarian cuisine, followed by an exploration of the art of tandoor cooking. Sweet indulgences are next on the menu as we explore the realm of Indian desserts. From street-side chaats to opulent thali meals, we'll uncover the breadth of Indian dining experiences. Finally, we'll witness the evolution of Indian cuisine in the modern world, where tradition meets innovation. Get ready to embark on a delightful and flavourful adventure through Classic Indian Cooking!

Why do we call them lost recipes?

"Lost recipes" are called so because they are traditional or historic recipes that have been forgotten or are no longer commonly prepared and passed down through generations. These recipes may have faded from use due to changes in culinary trends, cultural shifts, or a lack of documentation, leading to their designation as "lost." Efforts are often made to rediscover and preserve these recipes to maintain culinary traditions and cultural heritage.

Why these recipes have been found left behind?

Recipes are often left behind due to changing tastes, lack of documentation, and cultural shifts. Sometimes, convenience foods and historical events play a role. Efforts are made to rediscover and preserve these lost recipes to honour culinary traditions and heritage.

11 recipes from the Lost category to be revived:

1. Parinde main Parinda from Uttar Pradesh

Parinde main parinda looks like this rich extravagant dish, which weighs down the table as you keep it. Quite a lot of work goes into the preparation of this dish. It is a rendition of the bigger roast, that was basically made with whole camel, stuffed with smaller animals, one inside the other, till the smallest cavity fills with a boiled egg. It is made with duck, chicken, quail and a boiled egg. Each bird was prepared and marinated separately and differently. The flavor of each is retained while they come out beautifully in culinary nirvana.

2. Shufta Kanaguchhi from Jammu and Kashmir

Here is dish which has the exclusive and precious morel mushrooms as an ingredient. This dish is basically all dry fruits sweetened gracefully. Kashmiri Shufta is one of the few sweet dishes from Srinagar. This dish is paradise in a bowl. It is a thick concoction of cottage cheese, dry fruits, saffron, milk, desi ghee and morel mushrooms. This dish was the invasion by Timur in 15th century that left a legacy of Kashmiri cuisine.

3. Phulkari Pulao from Punjab

Move over lubricant laced hearty dishes, here’s a dish prepared from four different variety of rice. It’s called ‘Phulkari Pulao’, which is a mix of a variety of rice. This is refreshing since traditional pulao is increasingly giving way to biryani. Nice to know the hearty Punjab is varied too.

4. Jadoh a Dish from North-East India

Jadoh is a Khasi delicacy from Meghalaya, with rice as its basic ingredient. It’s got pork, rice, herbs and is richly garnished with cilantro. Served simmered and savoury! Jadoh is one of the recipes from Meghalaya which is on the verge of loss.

5. Tit-Koh from Tamil Nadu

This is a refreshing dish with freshness of coconut water, fish sauce and honey. It has the richness of pork and caramel. Garnished and sprinkled with red chillies on top.

6. Chena Poda from Odisha

Here is a creamy rich dish made of ricotta cheese, sugar and brown sugar. With the crunch of roasted cashew nuts and raisins. Sometimes, jaggery was also used to make it. Cooked hot and served cold, fresh and slightly moist.  Chena Poda originated in the town of Nayagarh in the first half of the twentieth century.

7. Kalmi Saag from West Bengal

Kalmi Saag is a leafy vegetable that is available mostly in summers. It is grown in the wetlands and this recipe has very cooling effects on the body. Very simple and basic to cook, with the only other vegetable to accompany being onion.

8. Ratalachya Gharya from Maharashtra

This one is a traditional dish of the Maharashtrian food legacy. It looks like stuffed paratha. It’s got sweet potato for stuffing and the highlight being that it’s served with spicy Mirchi cha thecha.

9. Saasni Machi from Gujarat

This dish is a conglomeration of Gujarati and Parsi Flavors. It’s basically a white, egg and rice flour-based sauce. Only white fish like pomfret is used to make this dish. It also contains some local seasonal vegetables which are hard to come by now.

10. Lehsun ki kheer from Rajasthan

Here is an exotic sweet dish with goodness of khoya, milk, dry fruits and, wait-for-it, garlic! Yes. They had a kheer made out of garlic. Absolutely sumptuous and thick, served cold and in perfection with rich desi ghee for preparation.

11. Crab Curry from Bihar

Crab recipes are just as tricky and hard to come by as they are delicious. This rich and authentic recipe was however, very simple to cook. Novel how a state that boasts of rich vegetarian dishes had a crab-based dish as its speciality once.

HOW CAN CURRENT TRENDS IN THE HOSPITALITY INDUSTRY GET THEM BACK INTO LIFE AND REALITY?

Tech Integration: Use contactless tech, online booking, and digital menus.

Safety: Maintain cleanliness and safety standards.

Sustainability: Implement eco-friendly practices.

Flexibility: Offer flexible booking and cancellation.

Personalization: Use data for tailored experiences.

Diversify: Explore new revenue sources.

Food Innovation: Offer healthier options and unique dining.

Experiences: Create memorable guest experiences.

Marketing: Invest in online presence and safety messaging.

Staff Well-being: Train and support staff.

Community: Partner with locals.

Adapt: Stay flexible and innovate as needed

Here are a few recipes from my favourite list which should be revived and made popular in the menus all across for the food connoisseurs:

Recipe-1] Lehsun ki Kheer from Rajasthan

Ingredients:

20-25 garlic cloves, peeled

1 litre of milk

1/2 cup sugar (adjust to taste)

A pinch of saffron strands (soaked in a tablespoon of warm milk)

1/4 cup mixed nuts (almonds, cashews, and pistachios), chopped

1/2 teaspoon cardamom powder

Ghee (clarified butter) for frying the garlic cloves

A few strands of saffron for garnish (optional)

Method:

1.Heat a small amount of ghee in a pan and fry the peeled garlic cloves until they turn golden brown. Be careful not to burn them. Once fried, remove from the pan and set aside.

In a separate heavy-bottomed pan, bring the milk to a boil. Stir it continuously to prevent it from sticking to the bottom.

2.Once the milk comes to a boil, lower the heat and simmer it until it reduces by about one-third of its original quantity. Keep stirring occasionally to prevent the milk from scorching.

3. Add the fried garlic cloves to the simmering milk and continue to cook. Stir gently to combine them.

Add the sugar and mix well. Continue to simmer until the kheer thickens, and the garlic cloves become soft and well-incorporated into the milk. This may take about 30-40 minutes.

4.Add the saffron strands soaked in warm milk, chopped nuts, and cardamom powder. Stir well and continue to simmer for another 5-10 minutes.

5. Once the kheer has thickened to your desired consistency and the garlic cloves have become soft and flavourful, remove it from the heat.

Let the kheer cool to room temperature, and then refrigerate it for a few hours to serve it chilled.

6.Garnish with saffron strands before serving if desired.

Lehsun ki kheer is a sweet and aromatic dessert with a hint of garlic flavor, making it a unique and delightful treat. Enjoy this traditional Rajasthani dish as a special dessert after a meal.

Recipe-2] Crab Curry from Bihar

Ingredients:

500 grams of fresh crabs, cleaned and washed

2 onions, finely chopped

2 tomatoes, finely chopped

2-3 cloves of garlic, minced

1-inch piece of ginger, minced

2 green chilies, split lengthwise

1/2 cup mustard oil

1/2 teaspoon turmeric powder

1 teaspoon red chili powder (adjust to taste)

1 teaspoon cumin powder

1 teaspoon coriander powder

Salt to taste

Fresh coriander leaves for garnish

Water as needed.

method:

1. Heat the mustard oil in a deep, heavy-bottomed pan until it starts to smoke. Remove it from the heat and let it cool slightly.

2. Once the oil has cooled a bit, return it to the heat and add the chopped onions. Sauté the onions until they turn golden brown.

3. Add the minced garlic and ginger and sauté for another couple of minutes until the raw smell disappears.

4. Add the chopped tomatoes and green chilies to the pan. Cook until the tomatoes become soft and the oil starts to separate.

5. Add the turmeric powder, red chili powder, cumin powder, and coriander powder. Cook the spices with the tomato-onion mixture for a few more minutes until the oil separates.

6. Now, add the cleaned crabs to the pan. Stir well to coat the crabs with the spice mixture.

7. Season with salt and cook for about 5 minutes, stirring occasionally.

8. Add enough water to cover the crabs and bring the mixture to a boil. Reduce the heat to a simmer, cover the pan, and let the crab curry cook for about 20-25 minutes or until the crabs are cooked through and the curry thickens. Stir occasionally to prevent sticking.

9. Check for seasoning and adjust the salt and spices if needed.

Once the crab curry is ready, garnish it with fresh coriander leaves.

Serve the Bihar-style Crab Curry hot with steamed rice or roti (Indian bread). Enjoy this flavourful and spicy crab curry, a traditional dish from Bihar, as a delightful addition to your Indian cuisine repertoire.

Recipe-3] Chenna Poda from Odisha.

Ingredients:

For Chena (Paneer):

1 litre of cow's milk

1-2 tablespoons lemon juice or vinegar

Water

For Chhena Poda:

1 cup homemade chhena (paneer)

1/2 cup sugar (adjust to taste)

1/4 cup semolina (sooji)

1/4 cup grated coconut (fresh or desiccated)

1/4 cup chopped nuts (cashews and almonds)

1/2 teaspoon cardamom powder

A pinch of salt

2 tablespoons ghee (clarified butter)

1/2 teaspoon baking powder

1/4 teaspoon baking soda

Method:

1. Making Chhena (Paneer):

Heat the milk in a heavy-bottomed pan and bring it to a boil.

When the milk starts boiling, reduce the heat and add lemon juice or vinegar while stirring continuously. This will cause the milk to curdle and form chhena (paneer).

1. Once the chhena has separated from the whey (the liquid part), strain it through a muslin cloth or a fine sieve. Rinse the chhena under cold water to remove any traces of lemon juice or vinegar.

2. Squeeze out excess water from the chhena by tying it in the cloth and hanging it for about 30 minutes.

3. Preparing Chhena Poda: Preheat your oven to 180°C (350°F).

In a mixing bowl, crumble the chhena and add sugar. Mix well and let it rest for 15-20 minutes to allow the sugar to dissolve.

1. Add semolina (sooji), grated coconut, chopped nuts, cardamom powder, and a pinch of salt to the chhena-sugar mixture. Mix everything thoroughly.

2. Heat ghee in a small pan and add it to the chhena mixture. Mix well. Add baking powder and baking soda to the mixture and combine it evenly.

3. Grease a round cake pan or a baking dish with some ghee.

Pour the chhena mixture into the greased pan and spread it evenly.

Bake in the preheated oven for about 35-40 minutes or until the top turns golden brown and a toothpick inserted in the centre comes out clean.

1. Remove the Chhena Poda from the oven and let it cool in the pan for a while. Once it has cooled slightly, gently invert it onto a plate or a serving platter.

2. Cut into slices or squares and serve your homemade Chhena Poda as a delicious Odia dessert. Enjoy the rich, caramelized flavors of Chhena Poda, a delightful sweet treat from Odisha!

CONCLUSION

In conclusion, the revival of "The Lost Recipes of India" is a vital effort to preserve the rich culinary heritage of the country. It connects generations, showcases cultural diversity, and offers unique insights into history and tradition. This culinary journey not only enriches our palates but also fosters a deeper appreciation of India's cultural identity and the global influence of its cuisine.

Sodexo India Chefs Spread Smiles on International Chef’s Day

In a heartwarming celebration of International Chef’s Day, 12 top chefs from Sodexo India came together to cook and serve nutritious meals to 150-odd children from the Rishi Valmiki Eco School in Mumbai. Led by Chef Jerson Fernandes, Director of Culinary Operations – Corporate Office food-India, the event embraced this year’s theme, “Making a Difference,” focusing on sustainability, empowerment, and diversity in the kitchen.

In line with Sodexo’s global commitment to sustainability, the chefs emphasized the use of locally sourced ingredients, minimizing food wastage, and adopting eco-friendly cooking and serving methods. The event showcased a menu crafted around seasonal produce, supporting local farmers and reducing the carbon footprint associated with food transportation.

“Sustainable cooking is more than just a trend; it’s a responsibility,” said Chef Sudhir Nair-Culinary lead at Sodexo India. “We want to inspire these kids to understand that every choice we make, from the ingredients we use to how we prepare food, can positively impact our planet.” Chef Nair added further.

Beyond sustainability, the initiative also underscored Sodexo’s dedication to fostering a diverse and inclusive work culture. The team of chefs came from different regions of India, each contributing their unique culinary expertise to create a blend of flavors that delighted the children. This diversity, Chef Chetan Washikar- Corporate Chef- ILA added, strengthens collaboration and innovation in the kitchen, creating more impactful and meaningful dining experiences.

“By sharing their skills and experiences, the chefs showed the next generation how food can be a tool for positive change. Chefs truly are the superheroes of our company and giving them a free hand to express themselves certainly goes a long way” said, Mr. Rakesh Agarwal, Country Segment Director for corporate office food.

This act of service was not just about nourishing the body but also the mind and soul, making a lasting difference in the lives of these children.

List of participating chefs who made a difference:

• Chef Jerson Fernandes

• Chef Mohit Chotrani.

• Chef Sudhir Nair.

• Chef Sugata Sen Gupta

• Chef Irfan Lateefi

• Chef Chetan Washikar.

• Chef Gaurav Pawar.

• Chef Pravin Nanaware.

• Chef Ashwin Iyangar

• Chef Nagesh Morajkar

• Chef Sarvanan Rathinavel

• Chef Nishant Kumar

• Chef Preeteesh Wagh

• Mr. Zoheb Sheikh

Why Prioritising Sustainability is Important in Hospitality by Shivani Arora

In recent times, the hospitality industry has widely recognized the growing need for sustainability to maintain the health of natural ecosystems.

Life must be supported for present and future generations, and adopting sustainable practices is essential to ingraining certain behaviors. In order to draw visitors, hotels mostly rely on natural resources like immaculate scenery, beaches, and pure air. But this dependence also puts a lot of stress on these resources, endangering the ecosystem that the business itself depends on.

Hotel operators are turning an increasing amount of their attention to revenue management systems and sustainability initiatives in order to combat rising expenses, more regulations, andfierce competition. During this process, there appears to be an increase in awareness among travelers as well, who are searching for hotels that are environmentally friendly.

Hotels are adopting sustainable practices as a result of their growing acceptance of the sustainability problem.

Recycling laws, reduced water consumption, waste minimization, energy conservation, and carbon emission reduction are among the measures that are being adopted. The front-runners among the hotel chains such as Hilton and Marriott are the major proponents of this movement owing to their open declarations of the measures adopted to minimize the negative impact on the environment.

Let’s look at some sustainable practices in hospitality these days.

Waste management and reduction- Hotels are reducing the amount of single-use plastics and throwaway things they use, as well as reducing food waste through programs and creative recycling ideas.

Water conservation – Water-efficient fixtures, rainwater harvesting systems, and greywater recycling technologies are being adopted to reduce water consumption without compromising guest comfort. 

Sustainable sourcing and local partnerships- Prominent lodging establishments are giving top priority to acquiring products and services that adhere to ethical and ecological norms, such as locally and organically produced goods. In addition to lowering their carbon footprint, hotels that promote local relationships also help the communities and companies in the area.

Technology’s place in environmentally friendly hospitality-Technological advancements play a pivotal role in facilitating sustainable practices within the hospitality industry. From IoT-enabled smart systems that optimize energy usage to mobile applications that promote paperless operations and AI-driven predictive analytics for resource optimization, technology is instrumental in driving efficiency and reducing environmental impact. 

Based on existing patterns, it is easy to forecast that the increased emphasis on sustainability will continue. The growing concerns about the environment have made consumers very wary.Travelers want to choose hotels that are sustainable and practice eco-conscious living. In addition, hotels are embracing sustainability to obtain a competitive advantage in the market as well as to help create a healthy planet. For the hospitality business to continue growing and succeeding, sustainability is a strategic necessity because customers are prepared to pay extra for eco-friendly lodging.

For the hospitality sector, sustainability is now not just a desirable outcome but also a need. Hotels may meet guest expectations while reducing their ecological footprint by using sustainable sourcing techniques, waste reduction strategies, energy efficiency measures, and water conservation activities.

The hospitality sector can lead the way toward a more sustainable future by working together, being innovative, and being dedicated to social and environmental responsibility.

Implementation Opportunities:

Assessing operational updates

Making operational adjustments is essential to enhancing hotel sustainability. Operators might begin by carrying out thorough energy audits to find places where energy use can be cut. This could lead to simple adjustments like replacing the lighting or changing the filter, which can quickly lower energy use and lessen the hotel’s carbon footprint.

They might also influence capital plans for more significant infrastructure modifications, such the eventual replacement of the HVAC system. The use of water conservation measures, like low-flow fixtures and efficient washing and irrigation systems, is crucial for sustainability initiatives. Programs for waste management, such as composting and recycling, can also dramatically reduce the amount of garbage dumped in landfills. A hotel’s operational efficiencies can be found anywhere and are frequently

Involving guests

By educating visitors about their environmentally friendly policies in public areas and guest rooms, hotels may make their sustainability programs more engaging for visitors and inspire them to get involved in conservation efforts. Guests at one island resort are encouraged to produce their own corals, which eventually outcompete certain species on the reefs.

Additionally, it provides eco-friendly amenities like toiletries in reusable containers, which cut down on the waste produced by single-use plastics.

Some hotels even incentivise guests for sustainable behaviour, like offering discounts for opting out of daily room cleaning. Hotels should also consider seeking feedback on their sustainability efforts to prioritise actions that guests are motivated by. By involving guests in sustainability initiatives, hotels not only reduce their environmental impact but also raise awareness and foster a sense of ownership among their clientele.

Engagement of workforce

Training and educating staff about eco-friendly practices, waste reduction, and energy conservation can lead to more efficient operations and cause a ripple effect where staff bring these practices to their homes and their communities. Staff can also serve as ambassadors, promoting sustainable practices to guests and encouraging their participation.

Moreover, recognising and rewarding employees for their contributions to sustainability efforts can boost morale and motivation. Ultimately, a committed and informed workforce is an invaluable asset in achieving and maintaining a sustainable future for hotels.

Some Challenges faced

Financial and cost hurdles are common since adopting sustainable practices frequently necessitates an initial investment, which may discourage enterprises owing to profitability concerns. Teaching stakeholders about the advantages of sustainable practices is crucial to overcome this obstacle because there may also be resistance to change and a lack of awareness.

In the realm of hospitality, sustainable practices are no longer a luxury but a necessity. As the world grapples with environmental concerns, the industry must embrace its role in promoting responsible consumption, conservation and social responsibility.

The journey toward sustainable hospitality has challenges, but with industry collaboration and innovative strategies, the hospitality sector can pave the way for a greener, more responsible future.

The hospitality industry is facing growing pressure to address its environmental impact and promote sustainable practices. However, while sustainability is often viewed as an opportunity for businesses to improve their reputation and attract environmentally conscious customers, the potential risk of climate change and non-compliance with the growing sustainability agenda is not yet seen as critical.

Expanding Horizons: The Epic Hospitality Consultancy Leading Innovation in the Hospitality Sector

The Indian hospitality industry is on the cusp of a transformative era, marked by rapid growth, evolving consumer demands, and technological advancements.

Leading the charge in navigating this dynamic landscape is The Epic Hospitality, founded by industry veteran Mr.Rishi Surya Puri. With over 32 years of experience across renowned brands like Mayfair Hotels & Resorts, Carlson, Holiday Inn, Sheraton, Lords Hotels & Resorts, and Wyndham Hotels, Rishi Puri is a recognized leader whose entrepreneurial vision and strategic expertise are reshaping hospitality management across India and beyond. AVision Rooted in Experience

At its core, The Epic Hospitality is built on the principle of delivering tailored, innovative solutions that address the diverse needs of hospitality players—from boutique hotels and large chains to startups and resorts. Drawing on decades of firsthand experience, Rishi Puri and his team offer bespoke strategies designed to foster sustainable growth, elevate guest experiences, and optimize operations.

“After working with some of the biggest names in the industry, I founded The Epic Hospitality with a mission to bridge the gap between operational challenges and strategic growth. Our consultancy services are designed to be as dynamic as the industry itself, offering solutions that address everything from market repositioning to technology integration” shares Rishi Puri. Tailored Solutions for a Diverse Hospitality Landscape India's hospitality sector is a diverse ecosystem encompassing luxury resorts, urban business hotels, budget accommodations, and eco-friendly retreats. Each property type faces unique challenges, and The Epic Hospitality excels in providing customized, data-driven solutions to meet these needs.

Take, for instance, the mid-scale resort in Kerala that faced stiff competition from new market entrants. The Epic Hospitality conducted a comprehensive market analysis, identifying the underexplored niche of wellness tourism. By revamping the resort’s offerings to include yoga retreats, Ayurvedic treatments, and organic dining options, the property was repositioned as a premier wellness destination—resulting in a 30% increase in occupancy and a significant boost in guest satisfaction.

Similarly, for high-end luxury hotels, The Epic Hospitality focuses on creating unmatched guest experiences through advanced CRM systems, bespoke loyalty programs, and exclusive partnerships that elevate the brand. For budget and mid-scale hotels, the consultancy hones in on cost management, operational efficiency, and revenue optimization, helping properties thrive in a competitive landscape.Innovative Solutions in Technology and Operations In today’s digital-first world, technology is no longer an option but a necessity for staying competitive. The Epic Hospitality is at the forefront of integrating cutting-edge technology, from AI-driven guest services and Big Data analytics to IoT systems for energy management.

These tools not only enhance operational efficiency but also create more personalized guest experiences. Rishi’s experience at Wyndham Hotels speaks to his commitment to technology. Under his leadership, a property-wide smart energy management system was implemented, resulting in an 18% reduction in energy consumption. This project showcased how modern technology could dramatically reduce operational costs while improving sustainability—two factors that are increasingly important in today’s hospitality industry. Sustainability and Wellness: The Future of Hospitality In line with global trends, The Epic Hospitality aims at positioning itself as a leader in sustainability and wellness.

Guests today are more environmentally conscious, and properties that offer eco-friendly options stand to gain a competitive edge. Rishi and his team work with properties to implement waste reduction programs, adopt renewable energy sources, and use sustainable building materials. At the same time, the wellness tourism sector is growing rapidly, driven by a post-pandemic focus on health and well-being. The Epic Hospitality is helping hotels and resorts expand their wellness offerings, from mindfulness retreats to spa treatments, ensuring that properties not only meet but exceed guest expectations. Education and Mentorship: Empowering the Next Generation Beyond consulting, The Epic Hospitality is deeply committed to education and knowledge sharing within the industry.

Rishi Puri regularly mentors aspiring hoteliers and shares his insights through lectures, webinars, and industry forums. His recent speaking engagement at a top hospitality institute sparked discussions on innovation’s critical role in driving industry growth. “Our goal at The Epic Hospitality is not only to help current businesses thrive but also to empower the next generation of hospitality leaders with the tools and knowledge they need to succeed,” says Puri. The Road Ahead: Shaping the Future of Indian Hospitality As the hospitality industry continues to evolve, The Epic Hospitality remains at the forefront of driving sustainable growth, innovation, and excellence.

By offering tailored solutions, embracing technological advancements, and fostering collaboration across the sector, The Epic Hospitality is poised to lead the Indian hospitality industry into a new era of success.Whether working with established brands or emerging startups, Rishi Puri and his team are committed to helping clients navigate the complexities of the hospitality landscape while positioning them for long-term growth. For more information, follow The Epic Hospitality as they continue to shape the future of the hospitality industry and be your Partners in Brilliance, one property at a time.

Rishi S. Puri is the Principal Consultant at Epic Hospitality Consultancy. With over 32 years of experience in the hospitality industry, he has held senior managerial roles at renowned establishments such as Lords Hotel Group, Four A Resort - Jammu, Park Plaza By Radisson Chandigarh, Wyndham Group, Godwin Hotels and Mayfair Hotels & Resorts. He is also an active speaker on hospitality education and industry insights.

Get in touch with Rishi Puri: +91 93776 07777
principalconsultant@theepichospitality.com

THE ACCIDENTAL PROFESSIONAL-BY: DR. KAVIRAJ KHIALANI.

A real-time check on to be or not to be!!!

The word accidental is quite a touching one and has been through our mind and system a couple of times earlier as well. The fact of the matter is that our industry is a highly performance oriented one which calls for not just physical fitness, grooming standards, language barriers, unexpected expectations of guests, clients and more. What needs to be looked at is the passionate uncompromising attitude and a willingness to make a difference.

My own experience of 25 years now has been a real to eye witness of some people who passed ways, crossed lanes and stayed on the same platforms etc who in my opinion were a complete mis fit as a part of the hospitality & culinary operations. Looking back two and a half decades things and time was so very different and diverse.it was never easy to start anything new and being a part of a new system always has its pros and cons. Being a people’s profession here we are expected to have next levels of patience factor, understanding nature and humility with empathy towards one another.

Over the years, we have observed that people who wish to attain success and be known in this industry have somewhere been influenced by a number of things and not to forget social media. Today if you ask someone like a aspiring culinary professional, what is your aim in the next 3 years approx. in the industry the reply would be-a sous chef or a head chef with a branded property with several perks and benefits! I do not wish to anyway turn down the motivated candidate but after having a healthy discussion with my fellow colleagues, chefs and hoteliers, human resource managers etc we somehow did not feel very convinced with the reply. Though it does depend on performance, appraisals all through the way and hotel expectations etc a candidate must also realise and be a little wiser in giving replies in order to get the conversation going ahead and be able to lead to a starting point correctly matched, well valued and perfectly gauged.

Here are a few points which one must keep in mind when it comes to making a successful & promising career in the hospitality industry.

1. BE GROUNDED IN YOUR ASPIRING AIMS: fresh aspiring to be professionals graduating from esteemed hospitality management institutions across the country should always keep in mind that achieving success is not an overnight task, it is a process which takes its own due course of time. Hence let us not try to look for short cuts and jumping the ladder up strategies. 

2. BE REALISTIC IN WHAT YOU EXPECT: It has been observed that fresh graduates in today’s times are a little not too sure of how and where they wish to start their career. At times they get through a particular hotel and are still not satisfied with the offer letter since they heard something unpleasant from somewhere about the place etc. also do not confuse yourself with multiple offer letters to start your first job. Be wise!

3. PEER ADVICE - NOT THE BEST ADVICE: Students today feel more comfortable in picking on advice and help from peers and they feel that that is the best way to get the replies to their confusions and queries. Experience is the key and which should not be ignored. Nothing can beat experience of a person hence make a better choice on whom to go up to and get the support.

4. SOCIAL MEDIA SUPPORT – DOUBLE CHECK: Since I come from the classic era when we didn’t have social media etc it was a different world all together for us. We did better quality reading in studies, spending time in the libraries making notes and getting our queries resolved by our valued teachers who were everything to us in helping us shape our careers. We would not hesitate to walk up to them with a bunch of questions to get the real answers etc same way social media can be a good platform to get your replies but one should connect with experienced people as well.

5. VOICE YOUR QUERIES IN ADVANCE: To some graduating students the real world and hotel industry seems like a new training centre, where they will go daily and sit down in a classroom and ppt shows will be presented etc. the industry on the other hand has ever since been clear that we need people who are tough, and can withstand pressure and carry out tasks effectively. This gap needs to be filled up perfectly well in order to have a smooth flow as a part of the industry. Ask questions, clarify your doubts, reach out to us and check with us with are the possibilities etc before taking the leap.

6.  FOCUS ON THE FEASIBILITY & NOT FEAR: Students across the country have been reaching out to me over the years now and some of the most commonly put-up queries include that what is the scope for growth in the industry? What is the possibility or being stable? Are there chances that we can be asked to leave after a set tenure or so? What if I don’t get the desired results from my work place after I complete my 1 year or probation period etc. My reply to all the above has been the same which says keep your focus on your goal and not in short term visions. You need to do your best every single day at work and prove your abilities, skills & talent to the people there. If one can see that you are a good performer why would a hotel or a company want to lose an asset? 

7. GIVE YOUR 100 PERCENT ALWAYS: easy to say this line and motivate everyone around but yes that’s how it is. One needs to be self-motivated in our industry. You cannot keep waiting for someone in the team, seniors etc be there when you want and praise you every hour, day and week. Trainers and human resource professionals too shared the same with me when it comes from the industry perspective, you have to keep some part of your personal life on the side and offer your services without hindrances and distractions in order to achieve the motto of the hotel or property from revenue generation to customer satisfaction!

8. DO NOT TAKE CRITICISM TO HEART: Feedback and Criticism are 2 elements which should be taken on a very constructive note and for self-improvement. The very fact that we as humans are not perfect at all we need to be open to ideas, views and opinions for doing better not just at our place of work being our dharma which should create good karma but also in our personal life as well. There are good days & bad days in the lives of everyone but with a little calm, cool and composed mindset we can conquer all such negativities and turn them into positive energy and use it to the best of our capacities.

9. CHANGE IS ALL THAT IS CONSTANT- ACCEPT IT: A simple line to write and share but ends up complicating a lot of people and their careers. It is important to self- introspect on the word Change! It is imperative, can’t be avoided, cannot be escaped from and is not worth going against. In a highly unpredictable world in which we are living today, we cannot guarantee what is going to happen the next minute or day or week hence it is for us to think practical and go with the flow at times and do not complain against the odds and evens which are not matching your horoscope or stars. We all have come up in our life accepting change as it sees the good and betterment for us. 

10. IT IS OK NOT TO BE OK SOMETIMES: Each one of us is ultimately a human being and there are times in our life when situations and roleplays fall out in such a way that we start struggling in between the mind and the heart. Both of them have a different frequency and therefore it is not necessary that it has to be always a bingo or agree factor. There are days when we just want to pull back a little bit, take a break from our highly physically and mentally strenuous professional life, taking a break or a leave is no crime! But the fact of the matter remains about the proper timing & feasibility which would not affect the work and the organisation on the whole. Balance is the word and make sure that you don’t shift your focus from work and in the bargain the no of days not worked ratio exceeds no of days worked.

On a Concluding Note: Every industry and profession have a few pre-requisites and attributes which a candidate must possess before entering into it and it also happens at times that our mind and heart might agree on it but the real-world rejects. It is very close to the quote Man proposes- God disposes! All of us must do a proper homework- research and speak to experienced people before taking up a highly competitive, challenging & glamourous profession of which we at times only witness the front picture and not the hard work that goes behind to make it happen!

EXPERT OPINION | Why should students pursue education and hospitality despite the recent dip in the industry? by Shivani Arora

Fundamentally, hospitality revolves around human connection. The Latin word hospitalitis, which describes the relationship between a guest and a host, is actually where the word hospitality originated, and its importance in both business and education has only grown.

While the past year was tough for all industries alike, the way hospitality industry operates, and education is imparted, has been reshaped. There's never been a better moment to seize the opportunity and join an industry poised to enter the next major stage of development.

All other industries are inextricably linked to the hospitality sector. It's critical to comprehend the skills that students who seek hospitality education will acquire before I respond to your questions about why they should. As I frequently emphasize, hospitality management is a humane approach to conventional business education. And that's precisely what sets this course apart from others, along with the chances it offers.

Contrary to popular belief, a degree in hospitality provides doors for employment in nearly every field. The hospitality industry is not just about hotels and restaurants. Students are well equipped to work in industries like travel and tourism, banking & finance, real estate, consulting, luxury lifestyle & retail, event management and so many more.

In fact, a lot of students decide to go on and become successful entrepreneurs in their chosen field of interest. The unique quality of hospitality education is in its emphasis on human capital. This course is unique because of the ‘transferrable skills’ that students acquire, even though the curriculum includes modules on finance, marketing, economics, human resource management, strategy, law & ethics, entrepreneurship, and other business essentials.

These are skills and traits that stay with students throughout their professional and personal lives, and across industries, no matter what career path they opt for. In fact, according to predictions made by the majority of business periodicals, candidates will stand out for their soft skills, which include problem-solving, creativity, and critical thinking.

Given a choice between two equally eligible candidates, recruiters are always going to choose an employee which ranks higher on soft skills and emotional intelligence. These transferrable skills are a great asset to one's current skill set and have a significant impact on one's career path. Real-world learning is a significant advantage of a hospitality education. The theoretical as well as the practical aspects of learning are stressed equally.

With the help of case studies, industry narratives, and historical and contemporary organizational models, students can apply theory to real-world situations through this type of industry immersion.

In order to create space for a better, more sustainable, and more productive tomorrow, they are taking lessons from the past. Although there are many opportunities in education, it's also critical that students arrive prepared and with the appropriate attitude.

Individuals that possess creativity, the ability to think and act unconventionally, or a strong desire to become tomorrow's leaders are ideal candidates for this kind of training. I would argue that, as the consumer-industry ecosystem develops, the importance of the service has surpassed that of the product. People are found wherever there is experience, and there is a dramatic change occurring worldwide from products to experiences.

Additionally, education has a lasting value since, in situations when others are having difficulty, hospitality advances thanks to transferable skills that accumulate over time. What will the job market be like in five or ten years? Nobody knows for sure. What we do know is that some skills particularly in industries like hospitality where human interaction is the Unique selling proposition, will remain in high demand, while others will become obselete.

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Shivani Arora is an enthusiastic and dedicated professional with a Master’s in Travel Tourism Management from the University of Mumbai and a Bachelor's in Hospitality Studies from Sheila Raheja Institute of Hotel Management. With experience at Thomas Cook India, Travelxp TV, Iris Representations, Sutherland Global Services, and Trident Hotels, she now excels in academia, training postgraduate and undergraduate students. Passionate about molding students into industry-ready professionals, Shivani fosters intellectual curiosity and confidence for lifelong learning.

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Exploring the Rich and Soulful Cuisine of Bihar

Located in Northern India, Bihar is known for its rich history and cultural diversity, which also extends to its culinary traditions. Bihar’s cuisine represents the diverse cultures that have influenced it over the centuries. The Mauryan, Gupta, Mughal, and British empires, each period has left its mark on the local cuisine, resulting in a rich and varied culinary tradition.

Rice and wheat are the staple grains of Bihar used in many traditional dishes. Rice is typically consumed with dal (lentil curry) or mixed with vegetables to make khichdi, a comforting one-pot meal. Wheat is used to make various breads like roti, paratha, and puri, which are enjoyed with curries and chutneys.

Dal, or lentils, holds a special place in Bihari cuisine and is cooked in numerous ways. From the simple and comforting arhar dal to the spicy and tangy chana dal, dal dishes are a staple in every Bihari household. The use of locally grown lentils and aromatic spices lends a distinct flavour to these dishes.

Bihar’s bustling markets and roadside stalls offer a tantalizing array of street food delights. From crispy samosas and spicy chaats to steaming plates of jalebis, the street food scene in Bihar is a delectable experience. Popular street food items include samosa, kachori, litti chokha, and chana ghugni.

Traditional Bihari cuisine is a perfect mix of flavours, textures, and ingredients. With a focus on simplicity and wholesome flavours, Bihari food makes a comforting meal that is loved by all.

Here is a list of some infamous Bihari food dishes:

• Litti Chokha is perhaps one of Bihar’s most iconic dishes, beloved for its bold flavors. It consists of roasted wheat balls stuffed with a spicy mixture of sattu (roasted gram flour), herbs, and spices. It is traditionally served with chokha, a mashed vegetable dish made from potatoes, tomatoes, and eggplant.

• Sattu, a nutritious flour made from roasted gram or barley, is a versatile ingredient used in many Bihari dishes. It is used to make savory dishes like sattuparatha, litti, and sattu drink, as well as sweet treats like sattu ladoo and sattu kachori.

• Dal (Lentil Dishes) holds a special place in Bihari cuisine and is cooked in various ways. Some popular dal dishes include arhar dal, chana dal, masoor dal, and urad dal, each cooked with a unique blend of spices and aromatics.

• Chana Ghugni is a popular street food in Bihar, made from boiled black chickpeas cooked with spices, onions, tomatoes, and garnished with fresh coriander leaves. It is often served as a snack or appetizer.

• Tilkut is a traditional sweet made from sesame seeds (til), jaggery, and ghee. The sesame seeds are roasted and mixed with melted jaggery to form a sticky mixture, which is then shaped into small rounds or squares. Tilkut is often enjoyed during Makar Sankranti.

• Thekua is another popular Bihari snack made from wheat flour, jaggery, and ghee. The dough is shaped into small discs and deep-fried until golden brown. Thekua is crunchy on the outside and slightly soft on the inside, with a sweet and aromatic flavor.

• At last, Malpua is a sweet pancake made from flour, milk, and sugar, flavored with cardamom and saffron. The batter is fried until golden brown and crispy, then dipped in sugar syrup for sweetness. Malpua is often served as a dessert during festivals and special occasions.

From hearty dal dishes to savory snacks and sweet treats, Bihar’s cuisine is both delicious and culturally enriching. With its focus on locally sourced ingredients, traditional recipes, and warm hospitality, Bihari cuisine reflects its vibrant culinary heritage and the delectableflavours of this fascinating state.

veteran with various articles, columns, travelogues, and write-ups published specifically on Tourism, Hospitality, and Aviation to his credit

Located in Northern India, Bihar is known for its rich history and cultural diversity, which also extends to its culinary traditions. Bihar’s cuisine represents the diverse cultures that have influenced it over the centuries. The Mauryan, Gupta, Mughal, and British empires, each period has left its mark on the local cuisine, resulting in a rich and varied culinary tradition.

Rice and wheat are the staple grains of Bihar used in many traditional dishes. Rice is typically consumed with dal (lentil curry) or mixed with vegetables to make khichdi, a comforting one-pot meal. Wheat is used to make various breads like roti, paratha, and puri, which are enjoyed with curries and chutneys.

Dal, or lentils, holds a special place in Bihari cuisine and is cooked in numerous ways. From the simple and comforting arhar dal to the spicy and tangy chana dal, dal dishes are a staple in every Bihari household. The use of locally grown lentils and aromatic spices lends a distinct flavour to these dishes.

Bihar’s bustling markets and roadside stalls offer a tantalizing array of street food delights. From crispy samosas and spicy chaats to steaming plates of jalebis, the street food scene in Bihar is a delectable experience. Popular street food items include samosa, kachori, litti chokha, and chana ghugni.

Traditional Bihari cuisine is a perfect mix of flavours, textures, and ingredients. With a focus on simplicity and wholesome flavours, Bihari food makes a comforting meal that is loved by all.

Here is a list of some infamous Bihari food dishes:

• Litti Chokha is perhaps one of Bihar’s most iconic dishes, beloved for its bold flavors. It consists of roasted wheat balls stuffed with a spicy mixture of sattu (roasted gram flour), herbs, and spices. It is traditionally served with chokha, a mashed vegetable dish made from potatoes, tomatoes, and eggplant.

• Sattu, a nutritious flour made from roasted gram or barley, is a versatile ingredient used in many Bihari dishes. It is used to make savory dishes like sattuparatha, litti, and sattu drink, as well as sweet treats like sattu ladoo and sattu kachori.

• Dal (Lentil Dishes) holds a special place in Bihari cuisine and is cooked in various ways. Some popular dal dishes include arhar dal, chana dal, masoor dal, and urad dal, each cooked with a unique blend of spices and aromatics.

• Chana Ghugni is a popular street food in Bihar, made from boiled black chickpeas cooked with spices, onions, tomatoes, and garnished with fresh coriander leaves. It is often served as a snack or appetizer.

• Tilkut is a traditional sweet made from sesame seeds (til), jaggery, and ghee. The sesame seeds are roasted and mixed with melted jaggery to form a sticky mixture, which is then shaped into small rounds or squares. Tilkut is often enjoyed during Makar Sankranti.

• Thekua is another popular Bihari snack made from wheat flour, jaggery, and ghee. The dough is shaped into small discs and deep-fried until golden brown. Thekua is crunchy on the outside and slightly soft on the inside, with a sweet and aromatic flavor.

• At last, Malpua is a sweet pancake made from flour, milk, and sugar, flavored with cardamom and saffron. The batter is fried until golden brown and crispy, then dipped in sugar syrup for sweetness. Malpua is often served as a dessert during festivals and special occasions.

From hearty dal dishes to savory snacks and sweet treats, Bihar’s cuisine is both delicious and culturally enriching. With its focus on locally sourced ingredients, traditional recipes, and warm hospitality, Bihari cuisine reflects its vibrant culinary heritage and the delectable flavours of this fascinating state.

Author – Dr Himanshu Talwar is an industry veteran with various articles, columns, travelogues, and write-ups published specifically on Tourism, Hospitality, and Aviation to his credit

Assam on a Plate: Exploring the Unique Flavours of the North-eastern State By Dr Himanshu Talwar

Nestled in the north-eastern part of India, Assam is not only renowned for its breathtaking landscapes and vibrant culture but also for its rich and diverse culinary heritage. From aromatic rice dishes and tangy fish curries to delectable street food snacks, Assamese cuisine is a blend of unique flavours and aromas that gives it its own distinctiveness from other Indian cuisine.

Food plays an important role as a means of celebration, hospitality, and communal bonding. Festivals like Bihu, Magh Bihu, and Bohag Bihu are incomplete without elaborate feasts featuring traditional Assamese delicacies.

Assamese cuisine boasts a delightful harmony of flavours and textures. Signature dishes such as Assamese Fish Curry prepared with aromatic spices, and Masor Tenga, a tangy fish curry with hints of sourness showcase the region's rich culinary heritage.  

Rice is the staple food of Assam and forms the foundation of most meals. It forms an integral part of Assamese cuisine and is consumed in various ways like plain boiled rice, puffed rice (muri), and rice cakes (pitha).

Bhoot Jolokia, also known as the ghost pepper, is native to Assam in India and holds a special place in the region's culinary culture. Bhoot Jolokia is known to be one of the hottest chili peppers in the world and in Assamese cuisine, it is often used sparingly to add a fiery kick to dishes such as curries, chutneys, and pickles.

Exploring local markets like the bustling Fancy Bazar in Guwahati or Tezpur's weekly haats offers a glimpse into Assam's rich food culture. From savory Maasor Tenga to the iconic Aloo Pitika, these street food delights allow visitors to experience the authenticity of the region.

Assamese cuisine is characterized by its simplicity, use of fresh and locally sourced ingredients, and an emphasis on seasonal produce. Here's a list of famous traditional Assamese dishes:

·       Masor Tenga (Sour Fish Curry): A tangy and refreshing fish curry made with tomatoes, lemon, and other souring agents like elephant apple or dried kokum. It is a quintessential Assamese dish enjoyed with steamed rice.

·       Aloo Pitika (Mashed Potatoes): A comfort food staple, aloo pitika is made by mashing boiled potatoes and combining them with mustard oil, onions, green chilies, and sometimes roasted sesame seeds. It is often served as a side dish with rice or roti.

·       Xoru Xaak Bhaji (Stir-fried Green Leafy Vegetables): Assam's verdant landscape offers a bounty of nutritious greens, locally known as xaak. Xoru xaak bhaji is a simple yet flavorful dish made by stir-frying leafy greens with garlic, ginger, and mustard oil.

·       Pitha: Assamese cuisine is incomplete without pitha, a traditional rice cake prepared during festivals like Bihu. Pithas come in various forms, including til pitha (sesame seed-stuffed rice cake), narikol pitha (coconut-filled rice cake), and sunga pitha (rice cake cooked in bamboo tubes).

·       Assam Tea: Renowned worldwide for its exquisite flavor and aroma, Assam tea is one of the state's most famous exports. The lush tea gardens of Assam produce robust and malty black tea that is cherished by tea enthusiasts around the globe.

·       Khaar: An alkaline preparation made from sun-dried banana peels or raw papaya cooked with pulses and vegetables. Khaar is a traditional dish known for its unique taste and nutritional benefits.

·       Jolpan: Jolpan is a traditional Assamese breakfast comprising dishes like Chira (flattened rice), Akhoi (puffed rice), doi (curd), and jaggery. It's a wholesome and refreshing meal to start the day with, enjoyed by people of all ages.

 Assamese cuisine from the aromatic rice dishes of the Assamese Brahmins to the fiery curries favored by the Ahoms represents the flavors of the various ethnic groups. Whether you're sipping a cup of Assam Tea or relishing a traditional Assamese Thali, Assamese cuisine offers a culinary experience like no other.

Author -
Dr Himanshu Talwar is an industry veteran with various articles, columns, travelogues, and write-ups published specifically on Tourism, Hospitality, and Aviation to his credit

Creating A Mindset For Mindfullness In The Culinary & Hospitality Industry. By: Dr. Kaviraj Khialani- Celebrity Master Chef

The Hospitality industry as we all know is one of a very inclusive nature and it also has an evolutionary perspective looking at it from the growth and development point of view. The world today has changed post covid times and the recovery phase of this industry marks on top of the charts. The fact that a lot of people believe that there is plentiful opportunities available to choose from, not to forget that an able mind needs to work towards being a capable mind as well.

Hotels today are seeing a by far faster number of growths all across the country. The number of keys being turned out every single day is huge and incredible. International brands and local big names too are in the line of competition when it comes to checking on their feasibility and business strategies to attract the guests from all sectors and various walks of life in order to earn some good revenue to be able to withstand the market pressure and be able to sustain.

Hospitality as a sector is much more than just hotels, restaurants, entertainment and luxury. It is now involving a lot more than just accommodation and food. The verticals today being created under it are also including facility management and retail business too. Market today is volatile and is able to attract revenue from these segments too which need trained and expert manpower from hospitality background. Today’s training & coaching centres, professional institutes, colleges & universities offering hospitality education have become well aware that this one course has become so universally accepted & recognised that it has amplified the number of recruitments, job offers and openings to level next.

*What is the Mindset required to be successful in today’s hospitality industry?

The word mindset is an established set of attitudes of a person or group concerning culture, values, philosophy, frame of mind, outlook, and disposition. It may also arise from a person's worldview or beliefs about the meaning of life. While the meaning of same varies from person to person, the perception of looking at life too would be different for each individual depending on his level of ambition, goals etc. it is however important to note that this industry does require a few basic essentials which one must possess or be able to adapt to before taking a step into it or towards this dynamic sector. Let us also look deep within into the word mindset as I apply a few interesting qualities and traits suiting the same.

M- Maturity

I – Intelligence

N- Nurturing

D- Determination

S- Sustainability

E- Education

T- Talent

 While on one hand the industry experts, human resource departments, hiring professionals and counsellors advice that one should be able to present themselves well in the interviews as first impression remains to be last impression, the fact of the matter also includes that at times first impressions should not be considered everlasting ones and can be varied and subjective since candidates facing interviews for the first time are often nervous, a little scared and at times even forget how to introduce themselves in the very first round of selection. At times it has also been observed that some of the best candidates are not able to speak in group discussions as well which often have them left out from the list of 2nd round which talks about their area of interest and talent, due to which they often feel depressed and low and their morale goes for a toss. However, in my personal opinion one must not take this otherwise but continue and try again next time with more confident approach.

• Why do Rejections take place when applying for Jobs?

The word Rejection is looked at in a very negative way as a perspective by candidates especially freshers who are applying for jobs in the hospitality industry. There are various factors which are linked to rejections from the industry point of view which must be well known to all seeking suitable positions leading towards their dream destinations.

• Personality Speaks: While personality has its own implications to an interviewer it has a lot to speak non-verbally as well even before the candidate speaks a single line. Judgements are often based on experience of the interviewer and at times are laid down by the brand which is selecting or recruiting as well.

• Being Yourself Matters: At times it has been observed that a few candidates while appearing for interviews carry a mask over them and try to cover up their flaws and some even speak with foreign accents and want to showcase their English to be over polished and internationally governed which doesn’t work for many.

• Not Mentally Prepared: While some candidates apply for job interviews out of pure passion and interest some do it in peer pressure and some of them are just there for mere formality.it must be known to the applicants that your mind and thoughts need to be aligned with your speaking abilities and body language which is all looked at and evaluated no sooner you are sitting on that hot seat. Make sure you are well aware and alert about the why’s & what’s.

• Technical Glitch Factor: Applying for technically governed jobs like front office, food & beverage service, housekeeping & food production calls for a complete check on basic knowledge department wise. The interviewer often has a list of FAQ’S which are a part of his/her questioning process. The candidate is quite often told about this much before the interview but at times the memory doesn’t support the occasion and the momentary dis-illusion turns out to be a mess for the offer.at times the interviewer also twists & turns the basic question just to see the responsiveness and clarity of thought in the candidate but quite often it has been seen that the results are not too positive. 

• Not Being a Good Story-Teller during the Interview: this industry is all about experiences & sharing of thoughts, views and opinions. While the candidate expects to get a job by just having an impressive format of his/her resume, it calls for much more. there are observers too in an interview and while one is asking a question one is watching upon the candidate as well trying to read between the lines and gauge the exactness and or imperfections. Some interviewers are not convinced with the way the candidate speaks or shares experiences as asked by them and therefore do not wish to see them in the next round and while some are expressive and outspoken and are able to create a sense of interest in the interviewer with their telling skills.

• A Mis- Match Effect of Dilemma: At times all seems to be going well for some candidates in the interview round after round and there seems to be a ray of positive hope being developed in the mind that yes, I am able to make it further. While some properties do have multiple rounds going upwards the hierarchy following protocol for selections at times certain candidates do have a hick up there at the finale rounds and while meeting with the boss too things and situations have been found getting bad to worse. What matters here is that the self-presentation & confidence needs to be maintained and thoroughly exhibited in front of the ultimate decision maker or head of the organisation. Confidence often makes life easy than complicated. 

• What should be done ideally before appearing for Hospitality Industry related Interviews & allied applications?

• Being Well Prepared & Aware: It is important to not just have an active mind towards making a decision to apply for a particular job which attracts as one of the best brands in town but to also have a mindfulness towards being practically being able to suit the same in terms of basic requirements. Some candidates do not look at their own basic traits, qualities and or requirements which the job offering party will not be able to compromise with. For instance, height factor for certain jobs calls for a certain figure on the scale which must be met up with. Similarly, there are some companies who are little particular on the overall pleasing aspects of a candidate’s personality to the effect of physical fitness, looking your age factor, being able to do justice to the job etc. all these small aspects are sometimes ignored by the candidates.

• K Y C – Know Your Candidature: As a very important piece of advice which we wish to extend to all candidates from the industry point of view is to know why you wish to join a particular department or section in the industry. For instance, a very common experience we face is the candidate says I like food production or kitchen & bakery as my area of interest. The next thing we wish to hear from him/her is that why kitchen? What is so fascinating in kitchen for you? What makes you feel that you are the right candidate to be joining us for kitchen? These are some of the finer aspects of the job and the candidate which we assess at times and we take a call whether or not to take him to the next round of selections. Similarly, it applies to front office as well when asked about walking a guest and walking away a guest from the hotel. We expect that these basic facts are well said and proven to the interviewer.

• Read up the facts & figures beforehand: Every hiring company or team of recruiters would wish to see the interest level in the candidate who is aspiring to be on board the brand. It simply starts from checking the facts and figures well in advance before the interview. Putting the important facts and names of important people in that protocol on your writing pad, keeping note of how many rooms does the hotel have, which all outlets are available, who is the director or general manager of the hotel etc. it is also imperative to know the contact number of the property, the website address to make an impressive remark if at all asked and verified during the interview process. It not only shows your real interest in the company but also displays a fact that you like to get into details and understand the finer aspects of the company you are applying for.

• On a Concluding Note, on Mindfulness:

Interviews and selection process is not just offering a job and selecting a candidate for the same anymore, it is also creating an atmosphere of inclusiveness and participative development of the brand and self too. Being mindful also applies to the fact that one needs to be receptive, open to feedback, accepting change and also presenting a sense of self-improvement too. Keeping an open mind towards not just sharing your perspective towards the interviewer but also making an ever-lasting impression on his/her mind would help in securing better marks and a faster offer letter rolling out coming your way to embark upon a new journey towards your aspirations and ambitions in the hospitality industry.

Hospitality sector gains on rising MICE events-Mr.Pawan Sharma -Sales & Operations Manager, The Fern Residency Jodhpur

Speaking on the importance of Mice Tourism Mr. Pawan Sharma stated that The mice industry (Meetings, Incentives, Conventions, and Exhibitions) contributes significantly to the sustainability of the hospitality and tourism industry. The mice industry brings together businesses, organizations, and individuals from all over the world, and it involves a variety of different activities such as conferences, conventions, exhibitions, and incentive trips. These activities bring in revenue for the hospitality and tourism industry, and they can help to promote the region, and attract more tourists, Furthermore, MICE also helps hotels to improve their reputation amongst customers, as they can provide an unparalleled experience for their guests.

In addition, events such as trade shows and conferences provide a great opportunity for hotels to showcase their services and facilities, as well as build relationships with potential customers. Ultimately, MICE provides the hospitality industry with a lucrative opportunity to create lasting partnerships and increase their bottom line.

Mr. Pawan Sharma looking after Sales and Operations at The Fern Residency Jodhpur is an accomplished, customer, and service-focused hospitality management professional with extensive years of experience in managing a mélange of operations, including sales & marketing operations, business development, customer service, and revenue generation

Across Hospitality and Food &Beverages verticals; Dexterous in handling facilities/administration operations, such as internal customers, travel operations, and vendor relationship management; across sales, including Leisure, MICE, and Socials; Lead high volume hotel/restaurants, improve occupancy and all controllable costs & implement policy changes, thereby maximizing financial performance; Proficient in increasing sales and business

About Author:

Pawan Sharma-Sales & Operations Manager, The Fern Residency Jodhpur

Experienced professional with a demonstrated history of strong leadership management, guest satisfaction, and exceptional customer service including training and mentoring. Having a passion for delivering excellence professionally with a go-getter attitude and a natural curiosity for driving improvements, skilled in Hotel Management, Front Office, Hospitality Management, Customer Service, Sales, and Room Division. Strong support professional graduated from Delhi University. Currently working as Sales & Operations Manager, The Fern Residency Jodhpur

The Fern Residency Jodhpur, a business Hotel in Jodhpur is an upscale business hotel with leading environment practices. It offers 55 rooms and suites, popular dining options, and acclaimed hospitality. In terms of MICE, they have a business center and four banquet spaces. With the addition of a new space by the name of Bla Bla.

Empowering Women: Overcoming Challenges in the Hospitality Sector by Haninder Sachdeva, CEO, Eight Continents Hotels & Resorts

In the realm of hospitality, women have long played a pivotal role in shaping guest experiences, managing operations, and driving innovation. Yet, despite their significant contributions, women continue to face unique challenges within the industry. From limited opportunities for advancement to persistent gender biases, navigating these obstacles requires resilience, determination, and a collective commitment to empowerment. In this article, we explore the challenges women encounter in the hospitality sector and discuss strategies for fostering inclusivity, promoting leadership opportunities, and empowering women to thrive in this dynamic field.

Understanding the Challenges

The hospitality industry encompasses a wide array of sectors, including hotels, restaurants, event planning, tourism, and more. Historically, women have been concentrated in certain roles within these sectors, such as housekeeping, front desk operations, and administrative positions. While these roles are essential to the functioning of hospitality businesses, they often lack the visibility and prestige associated with leadership positions.

One of the primary challenges facing women in the hospitality sector is the pervasive gender bias that can hinder their career advancement. Stereotypes about gender roles and abilities can influence hiring decisions, promotion opportunities, and workplace dynamics. Women may encounter unconscious bias during recruitment processes, performance evaluations, and team interactions, which can undermine their confidence and limit their professional growth.

Furthermore, the hospitality industry is known for its demanding schedules and fast-paced environment, which can present additional hurdles for women, particularly those with caregiving responsibilities. Balancing work and family commitments can be especially challenging in roles that require long hours, irregular shifts, and frequent travel. Without adequate support systems in place, women may find it difficult to achieve work-life balance and pursue career progression.

Despite these challenges, women in the hospitality sector are forging ahead, breaking barriers, and redefining traditional roles. Organizations and industry leaders have a crucial role to play in creating a more inclusive and supportive environment for women to thrive. This involves implementing policies and practices that promote gender equality, diversity, and inclusion at all levels of the organization.

Empowering Women: Strategies for Change

One strategy for empowering women in the hospitality sector is to provide mentorship and professional development opportunities. Mentoring programs can pair women with experienced leaders who can offer guidance, support, and career advice. By fostering meaningful connections and sharing insights, mentors can help women navigate challenges, build skills, and advance their careers within the industry.

Additionally, investing in leadership development programs can help women cultivate the skills and competencies needed to succeed in leadership roles. These programs can provide training in areas such as strategic thinking, decision-making, communication, and team management. By equipping women with the tools and resources they need to excel, organizations can help them overcome barriers and reach their full potential.

Another key aspect of empowering women in the hospitality sector is promoting diversity and inclusion in recruitment and hiring practices. This involves actively seeking out diverse candidates, eliminating bias from job descriptions and interview processes, and creating a welcoming and inclusive workplace culture. By embracing diversity, organizations can tap into a broader talent pool, foster innovation, and better reflect the diverse needs of their guests.

Furthermore, advocating for policies that support work-life balance and flexibility can help women juggle their professional and personal responsibilities more effectively. This can include offering flexible scheduling options, telecommuting opportunities, and parental leave policies that accommodate the needs of employees at different stages of life. By prioritizing employee well-being and flexibility,

organizations can attract and retain top talent, including women in the hospitality sector. Beyond organizational initiatives, industry-wide collaborations and advocacy efforts are essential for driving systemic change and addressing the root causes of gender inequality in the hospitality sector.

This can involve partnering with industry associations, educational institutions, and government agencies to promote gender diversity, advocate for policy reforms, and raise awareness about the importance of gender equality in the workplace.

Summing- Up

While women in the hospitality sector face various challenges, they also possess tremendous resilience, talent, and potential. By recognizing and addressing the barriers that women encounter, we can create a more inclusive, equitable, and empowering environment where all individuals have the opportunity to thrive. Through mentorship, professional development, diversity initiatives, and advocacy efforts, we can harness the full potential of women in the hospitality sector and drive positive change within the industry. Together, we can build a future where women are valued, respected, and empowered to lead in the dynamic world of hospitality.

Author

Haninder Sachdeva,

CEO,

Eight Continents Hotels & Resorts

4 Tips to Attract & Retain Gen Z Employees By Mark Lewis-Brown, CEO & President of Zucchetti North America

The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new directions. 2024 has already ushered in a great deal of change, as consumer booking trends change and many of the top global economies experience contractions, but as always, there will be many other shifts that will impact the hospitality industry over the coming years; one of the most significant changes that we are currently experiencing comes with the entry of Gen Z into the workforce, which requires hoteliers to take a fresh look at both their management and operational strategies.

Here's why…

 As “digital natives,” Gen Z have grown up with the internet, which impacts their view and use of technology, and has cultivated an expectation for immediacy, efficiency and connectivity in all aspects of their lives. This is important for hoteliers to understand and act upon, especially during our ongoing staffing crisis. By better understanding the needs and expectations of this large group of potential employees and adapting accordingly, you can improve your perceived value as an employer (increasing hiring opportunities) and increase employee retention.

So, what can your property do to attract and retain more Gen Z employees?

Embrace Operational Technology to Empower Gen Z Employees to Work More Efficiently

Gen Z employees are used to using technology, both at work and in their personal lives. While COVID empowered many hoteliers to embrace operational technology to help them do more with less staff, and adapt to changing guest expectations, the adaption rate of technology in the hospitality industry is still very low – and this can be a detractor for Gen Z employees when considering entering the hospitality industry.

Today, it is essential hoteliers embrace the future, replacing manual processes with time-saving automated technology solutions, which will improve productivity and operational efficiency, and maximize revenue opportunities. From streamlined booking engines to AI-powered revenue management systems, embracing technology that aligns with Gen Z's digital fluency will not only make your property more attractive for Gen Z employees, but it will also improve your property’s operational efficiency and the guest experience.

Redefining Workplace Culture

To get the most from your Gen Z employees your property should re-evaluate your workplace culture and management styles, as this generation has very different preferences than older generations and to improve employee retention, hoteliers need to be aware of this and adapt accordingly. Gen Z employees value transparency, flexibility, being empowered to make independent decisions and look for opportunities for growth and development. Hospitality leaders must create an inclusive environment that exemplifies these values, offering clear career pathways and incorporating flexible working arrangements to attract and retain Gen Z employees.

Sustainable Businesses are More Attractive to Gen Z Employees

In the hospitality industry, sustainability is transitioning from a niche selling point to a standard industry practice and Gen Z employees are looking for their employers to follow suit. Gen Z are more environmentally conscious than other generations, and so hotels must adopt sustainability practices in their operations and guest experience and, where possible, also in the design and construction of their facilities, aiming for minimal environmental impact. This holistic and comprehensive sustainability mindset will make your hotel more attractive to potential Gen Z employees, as they want to work for a company that they believe in.

The Blurring Lines Between Work and Leisure

Since COVID, "bleisure" travel (trips that combine both business and leisure travel) has become very popular. Because Gen Z employees prioritize flexibility and a healthy work/life balance, this is a trend that hoteliers need to be conscious of as their Gen Z employees will appreciate being offered the opportunity to take bleisure trips or work remotely when possible. This flexibility can also go a long way towards recruiting the top Gen Z talent and retaining current employees.

Gen Z’s digital-first approach, along with their values around sustainability and work/life balance, are already playing a crucial role in shaping the future of the hospitality industry. To remain competitive in hiring and retaining top Gen Z employees, hotels must be open-minded and quick to adapt to meet the demands of tomorrow's employees; as Gen Z is the largest generation globally, adapting to appeal to Gen Z employees is an operational imperative, especially given today’s ongoing staffing shortage.

Changing Landscapes of Hospitality in 2024.

As we step into the financial year of 2024 we have already witnessed some crazy shifts happening in the hospitality industry by which we can make an assumption that 2024 will be a rock breaking year for the Industry. In this article let's explore a few areas that are making a bigger impact in the industry and changing the way hospitality Landscapes have been changing as the months pass by. 

Empowering the Hospitality Workforce: 

As per the report, the hospitality industry has witnessed a significant surge in employee compensation, resulting in an average projected increase of 9% or more. This marks a pivotal shift in the industry. This surge in the hospitality industry is not merely a financial adjustment but a strategic move to address the talent gap that emerged during the pandemic. With the hospitality industry gaining momentum globally, it has become crucial to retain experienced professionals. Now, it is more important than ever for hotel owners to invest in their teams to create a skilled and motivated workforce. 

Moreover, this strategic approach resonates with the philosophy advocated by Mr. Prashant Mishra, CEO, and Founder of Retvens Services, a leading hotel revenue management company offering comprehensive hospitality management services. With Mr. Mishra's expertise in the field, hotel owners are guided towards optimizing their workforce and enhancing operational efficiency to meet the evolving demands of the industry. 

Sustained Growth and High Demand: 

The hospitality industry in India is set for steady growth in 2024, thanks to factors like the upcoming general elections, the government's renewed support for the sector, and ongoing infrastructure improvements. The rising demand for rooms, which has reached record levels, further confirms the industry's positive outlook. 

Not only is the world interested in India for travel, but also as a center for business and investment. This increased attention on the hospitality sector comes at an opportune time, promising a prosperous year ahead. 

ADR Growth and Global Expansion: 

Our recent findings reveal a projected growth of 4.9% in Average Daily Rate (ADR) over the next year, a significant development in the hospitality sector. Moreover, the global landscape is set to witness the opening of more than 2500 hotels by 2024, highlighting a period of robust

expansion. Upon analysis, the growth in ADR underscores the rising demand, particularly in major cities. However, as the industry strives to meet this demand, it is anticipated that a plateau may occur once delayed projects and pipeline inventory catch up in the forthcoming years. This growth phase presents a unique opportunity for hoteliers to capitalize on the flourishing market, leveraging effective revenue management strategies to maximize profitability and ensure sustainable growth. 

Rapid growth in Special Accommodations: 

As the hospitality industry is growing rapidly the hotels are offering various accommodations types to the guest to make their stay more comfortable. Special accommodations, such as eco-friendly resorts, boutique hotels, themed lodges, hostels, tents, canvas, service apartments, Log Cabins, and more. are increasingly making a significant impact in the hospitality sector. These unique accommodations offer personalized experiences tailored to the preferences and values of modern travelers. With travelers seeking more authentic and immersive experiences, these special accommodations are poised to thrive in the years ahead. In 2024 and beyond, they are expected to drive growth in the hospitality industry by attracting discerning guests who are willing to pay a premium for memorable stays. 

Moreover, these accommodations often prioritize sustainability, innovation, and community engagement, aligning with the evolving expectations of travelers and contributing to the overall sustainability and resilience of the industry. As a result, they are anticipated to play a pivotal role in shaping the future landscape of hospitality, fostering creativity, and driving economic growth. 

Wellness: A New Path Forward: 

The global market for health and wellness is expected to grow significantly, reaching nearly seven trillion US Dollars. This indicates a notable shift in priorities, with health now taking precedence. As the pandemic has highlighted the importance of prioritizing health and wellness. This change presents a great opportunity for the hospitality industry to adapt and meet the changing needs of travelers seeking comprehensive experiences. 

Final Thoughts 

In conclusion, as the curtain draws on the fiscal year, it is evident that 2024 is going to be a transformative period for the Indian hospitality industry. With notable growth in the workforce environment, coupled with sustained growth and an increase in special accommodations, the industry is all set to experience expansion. Moreover, the industry's emphasis on wellness underscores a shift in traveler priorities, generating ample opportunities for the sector to adapt and thrive. By embracing these developments and challenges with resilience, the hospitality industry is well-positioned to establish new benchmarks for excellence and create a path towards a vibrant and dynamic future.

Additionally, Retvens Services, a hotel revenue management company offering revenue management and marketing services, stands poised to support hotels in maximizing their profitability amidst these evolving trends.

About Author

Mr. Prashant Mishra is the founder and CEO of Retvens, India's premier Revenue Management company, operating in over 180 countries across 5 continents. As the host of "Connecting The Dots," a renowned Hospitality Podcast, Prashant delves deep into the nuances of the hospitality sector, sharing insights from industry leaders. With a rich portfolio and expertise, Retvens under Prashant's leadership, continues to revolutionize revenue management in the global hospitality industry.

The Orchid Hotel Pune Hosts Comprehensive Safety Week Program for Staff & Guests

Pune: Putting safety first - The Orchid Hotel Pune recently concluded its Safety Week Program which was aimed at ensuring the well-being of their guests and dedicated staff.

Throughout the week, the hotel focussed on a strong foundation in safety awareness and preparedness for their staff. With workshops, training sessions, and even interactive activities, the Safety Week Program aimed to equip employees with the knowledge and skills they need to effectively handle any emergency situation that might arise.

"As a leading hotel in Pune, the safety and security of our guests and employees are our top priorities," said Ayon Bhattacharya, Vice President- West India, KHIL. "The Safety Week Program underscores our unwavering commitment to providing a secure environment for everyone who walks through our doors."

Throughout the week, employees had participated in workshops covering topics such as fire safety protocols, emergency response procedures, first aid training, and health and sanitation guidelines. Additionally, interactive drills and simulations will be conducted to reinforce learning and enhance readiness in real-life scenarios.

In addition to internal training sessions, the hotel extended its commitment to safety to its valued guests. Informational materials were provided in guest rooms outlining safety protocols and emergency procedures, ensuring that visitors are well-informed and prepared during their stay.

"We believe that proactive education and preparation are essential components of ensuring a safe and secure environment for our guests. By empowering both our staff and guests with the knowledge and resources necessary to respond effectively to any situation, we are reaffirming our dedication to their well-being," Bhattacharya added.

IPOSH- The What , Why and How by Shivani Arora (Asst Professor in Tourism & Hospitality, Certified POSH Trainer)

Preventing sexual harassment in the workplace and creating a respectful, inclusive culture are among the important issues facing the hotel industry today. Hotels are unique environments and it can be a challenge to ensure a safe, harassment-free workplace.

Unchecked inappropriate behavior by employees, supervisors, vendors, or visitors can result in sexual harassment incidents and expensive lawsuits that can negatively impact recruiting and retention, employee morale, loyalty programs, brand reputation, and financial performance.

Implementing a sexual harassment training program specifically designed for the hotel industry is a crucial first step in teaching staff members how to identify, report, and prevent harassment as part of a comprehensive strategy to stop workplace harassment. It also helps to maintain a welcoming and safe environment for all guests and employees.

What is POSH Training?

Understanding the Act- Workers need to understand the basic definition of harassment. Employees typically believe that touching another person constitutes sexual harassment. While this behavior does qualify as sexual harassment, it’s not the only one. Social Culture vs Organizational Culture- Values are established by organizations, but social culture has an impact on corporate culture that cannot be overlooked. It has been noted that workers bring their unconscious social learning to work. There are instances when a particular behavior is appropriate in social settings but inappropriate in the workplace.

What are the benefits of POSH Training in Hospitality Industry?

Legal Compliance- A safe working environment and legal protection from liability are ensured by hotels that comply with numerous jurisdictions’ laws and regulations requiring them to provide training on sexual harassment prevention.

Employee Well being- Victims of sexual harassment may experience serious psychological, emotional, and physical consequences. Hotels show their dedication to their workers’ health and well-being by offering preventive training, which promotes an environment of mutual respect and support.

Maintaining a positive workplace culture- A hotel that prioritizes the prevention of sexual harassment promotes a positive workplace culture. This can lead to increased employee satisfaction, productivity, and loyalty, contributing to a healthier work environment.

Guest Satisfaction and safety- Reputation and guest experiences are closely related in hotels. Hotels make their guests feel safer and more at ease by addressing and preventing sexual harassment. This may have a favorable effect on patron loyalty and satisfaction.

Risk Mitigation- Incidents of sexual harassment may lead to fines, legal action, and reputational harm to the hotel. Prevention training assists in reducing these risks by teaching staff members on proper behavior and by laying out clear policies, procedures, and expectations.

Bystander Intervention- Training employees on bystander intervention empowers them to play an active role in preventing sexual harassment. Encouraging a culture of looking out for one another can contribute to a safer overall environment.

Ethical and Social Responsibility- Hotels have an ethical duty to provide preventive training in addition to their legal obligations. Encouraging a harassment-free workplace is in line with the larger social expectation that businesses should make a positive contribution to society.

Attraction and Retention of talent- When selecting or deciding to remain with an employer, job seekers and employees are increasingly taking workplace culture and policies into account. The hotel’s dedication to ending sexual harassment makes it a more appealing place to work, attracting and keeping top talent.

Best Practices- Global standards and best practices, including anti-harassment measures, have been established by numerous international hotel chains and hospitality organizations; hotels that consistently implement prevention training are in line with these industry-wide expectations.

How can employees recieve POSH Training-

An organization can provide its staff with a range of training alternatives. There are several options for POSH training, such as seminars on training modules, online classroom instruction, and traditional classroom instruction. The kind of training to use will depend on the nature of the organization.

Choose a solution that offers high-quality courses for corporate training. Instructor-led virtual training courses are the best, but employees should have the right to access them from any location, on any device. Online training makes it simple and easy to deliver training as needed, depending on your schedule.

In the workplace, sexual harassment has become the norm. While harassment can affect both men and women, women are more at risk. Through POSH training, managers and staff can collaborate to make the workplace a safer place for everyone. This training encourages managers and staff to abide by the law. Employees that participate in posh harassment awareness training will learn what constitutes harassment, how to spot it, and how to prevent it. The legal and moral ramifications of harassment are also covered in the training, as well as the obligation of both employers and employees to report and stop it.

Author: Shivani Arora

www.linkedin.com/in/shivani-arora-b37015114

The Divine Delights of the Andaman and Nicobar Islands Indian Gastronomy Series by Dr Himanshu Talwar

Nestled in the sapphire waters of the Bay of Bengal, the Andaman and Nicobar Islands boast breath-taking natural beauty and a rich and diverse food culture. The culinary landscape of these islands is laced with indigenous traditions, cultural influences, and the bounty of the surrounding seas.

The Andaman and Nicobar Islands are home to several indigenous tribes, each with its distinct culinary practices. The Andaman and Nicobar Islands have a history marked by cultural diversity, with influences from various communities such as Bengalis, Tamils, Telugus, and others resulting in a fusion of flavors that adds depth and complexity to the island's gastronomic identity.

On the other hand, Nicobari cuisine features local ingredients like taro, breadfruit, and an emphasis on fresh fish. The Nicobari people's close connection to nature is evident in their culinary practices, creating a culinary experience that is both rooted in tradition and intimately tied to the island's ecosystem.

The islands are full of different spices that give a special taste to each dish. Turmeric, coriander, cumin, and mustard seeds come together to create a lively mix of flavors. Local herbs enhance the aroma, making the food here distinct. Coconut is a popular ingredient. Dishes incorporating coconut feature a fusion of its smooth texture with indigenous spices which gives it a divine flavor.  It also shows that the cuisine of the islands doesn't solely rely on spices but also on the thoughtful utilization of natural resources.

Here's a list of some infamous foods from the Andaman and Nicobar Islands-

·       Fish Curry and Rice (Macher Jhol Bhat): Fish curry and rice is a staple dish in the Andaman and Nicobar Islands. The fish curry is creamy and zesty, with a balance of spices and the subtle sweetness of coconut milk. Fresh fish, often caught from the surrounding seas, is tender and absorbs the flavors of the curry, resulting in a rich and satisfying dish which is typically served with steamed rice. It's like comfort food with a coastal touch, a way of celebrating the sea's kindness.

·       Andamanese Chicken Curry: This indigenous dish is tantalizing and mildly spicy, with layers of flavor from the spices and coconut milk. The chicken is juicy and tender, and the curry has a creamy texture that pairs well with steamed rice or bread. This dish is unique, showing traditions that have lasted a long time, giving you a taste of the islands' heart. Lighthouse Residency in Port Blair is renowned for its Andamanese chicken curry.

·       Nicobari Fish Biryani: It is a flavor-packed and aromatic dish made with layers of spiced rice and marinated fish. Rice is infused with flavourful spices and unlike traditional biryani, it uses fish as protein instead of chicken or beef. The moist and tender fish makes it a delectable meal.

·       Andamanese Bamboo Shoot Curry: Bamboo shoots are a common ingredient in Andamanese cuisine. The Andamanese bamboo shoot curry is earthy and slightly tangy, with a hint of spiciness from the chili powder. The bamboo shoots have a firm texture, and the curry pairs well with steamed rice or bread.

Coconut Prawn Curry: It is velvety and delicious, with a delicate sweetness from the coconut milk. The prawns are tender and succulent, and the curry has a rich and aroma-filled flavor that is perfect with steamed rice or bread.

Andamanese and Nicobari meals may seem simple, but they hold a rich tradition. The food culture of the Andaman and Nicobar Islands goes beyond just enjoying different foods; it's like taking a trip through their history, nature, and community. For tourists, it is a unique food adventure from the tangy chicken curry cooked in tamarind to the sweet coconut-infused dessert. The use of traditional methods passed down from the locals and the mix of modern flavors makes every dish special.

Author - Dr Himanshu Talwar is an industry veteran with various articles, columns, travelogues, and write-ups published specifically on Tourism, Hospitality, and Aviation to his credit

Indian Hotel Industry - Revenue & Expansion Pattern Analysis & Forecast By Saurabh Pande

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Elevating Celebrations: Unveiling Opulent Wedding Trends and Exclusive Offerings with Mr. Namit Vijh, Cluster General Manager for Rajasthan & Agra

In anticipation of the forthcoming wedding season, Mr. Namit Vijh, the esteemed Cluster General Manager for Rajasthan & Agra with Radisson Hotel Group and General Manager of Radisson Gurugram, Udyog Vihar, unveils exciting developments and trends in the world of luxury weddings.

As the Indian economy demonstrates robust recovery post-pandemic, discerning couples are poised to elevate their special day into an unparalleled, unforgettable experience, reflecting an upswing in spending capacity. Reflecting contemporary preferences, weddings are witnessing a shift towards personalised arrangements, where couples endeavour to infuse their unique personalities into every facet of their celebration.

The hospitality sector anticipates a substantial surge in wedding bookings, projecting a growth rate of 20 - 30 percent for the upcoming season. Hotels, ranging from affordable to luxury establishments, strategically position themselves to cater to the flourishing wedding industry. Banqueting services emerge as a significant revenue stream, drawing keen interest from investors for its promising potential.

Gurugram is swiftly emerging as the preferred destination for opulent weddings. The city’s unique fusion of modern amenities, accessibility, and cultural richness positions it as an ideal choice for couples seeking an extravagant celebration.

As a flagship property within the Radisson Hotel Group, Radisson Gurugram, Udyog Vihar, The property features a sprawling 35,000 sq ft event space, making it an ideal choice for hosting social and corporate events of any scale. With 5 outstanding venues for weddings - Lawn, Poolside, Lotus, Jasmine, and Rose, along with a restaurant, a bar, and 200 inventory rooms, it offers the perfect blend of traditional and contemporary hospitality. The commitment to providing diverse and exceptional experiences extends further with the inclusion of a unique Smash Gaming Zone and an exclusive Tattva Spa, ensuring that guests can enjoy not only luxurious accommodations but also immersive entertainment and relaxation during their stay. Radisson Gurugram, Udyog Vihar, stands as a benchmark for unparalleled service and sophistication in the hospitality landscape.

Radisson Gurugram, Udyog Vihar has meticulously revamped its banqueting facilities, ensuring they align with the evolving needs of modern weddings. Our updated and modernized banquet halls provide the ideal canvas for crafting memorable moments. Acknowledging the significance of a delightful culinary experience during weddings,

Radisson Gurugram, Udyog Vihar is committed to curating a gastronomical journey that seamlessly complements the overall theme of the celebration. Our offerings span from traditional Indian cuisine to international delicacies.

In a bid to elevate the dining experience, Radisson Gurugram, Udyog Vihar has invested in cutting-edge technology. Guests can indulge in live food counters, interactive food displays, and digital menu cards, ensuring a seamless and delightful culinary journey.

Mr. Namit Vijh and the distinguished team at Radisson Gurugram, Udyog Vihar are dedicated to crafting unique and unforgettable weddings. Whether an intimate gathering or a grand celebration, our team of experts collaborates closely with couples to bring their distinctive vision to life.

Radisson Gurugram, Udyog Vihar extends a gracious invitation to those seeking the perfect venue to host their wedding. With an unwavering commitment to providing an unparalleled experience, we invite couples to explore our offerings and transform their wedding into an exquisite and magical affair.

In the dynamic landscape of Indian weddings, Mr. Namit Vijh and Radisson Gurugram, Udyog Vihar, stand prepared to orchestrate an extraordinary and memorable wedding experience.