Trident Hyderabad and The Oberio Sukhvilas, Chandigarh win the “Chairman’s Trophy” for 2018 -19
/Trident, Hyderabad and the Oberoi Sukhvilas, Chandigarh best hotels, won the “Chairman’s Trophy” for 2018 -19 they performed extraordinary for achieving this title.
Parameters on which they are qualified are as follow:
Achieving high levels of guest satisfaction measured by the “Net Promoter Score” on guest questionnaires.
Achieving high-quality standard based on” Leading Quality Assurance Audits.”
Exceeding the financial performance budgeted for the year.
Achieving high levels of employee engagement score (People Pulse)