🛎 Service Recovery Mastery – Level Up Your Guest Handling Skills

🔹 Course Overview:

Every guest complaint is an opportunity. In this course, you’ll learn how to turn service failures into moments of trust and loyalty. Gain confidence in handling difficult situations, responding professionally, and delivering 5-star guest experiences even in high-pressure moments.

Who is this for?

✅ Front office, F&B, housekeeping, and customer-facing staff in hotels & restaurants.

What you’ll learn:

🔹 Turning complaints into guest loyalty
🔹 Handling tough customer interactions with confidence
🔹 The art of service recovery & brand reputation
🔹 Bonus: Certification in Service Excellence

Program Highlights:

📌 Duration: 6 hours (Live or Self-paced)
📌 Mode: Online with live Q&A
📌 Trainer: Hospitality veteran with 15+ years in guest service
📌 Certification: Yes, from Hospemag Trainers Guild

Why Take This Course?

⭐ Reduce guest complaints and improve feedback scores
⭐ Stand out in job applications with a valuable certification
⭐ Boost confidence in handling difficult situations

🚀 Ready to Level Up?
📅 Next Batch: April 2025
💰 Investment: ₹1999/-

Want To know more? Interested? Fill Up The Form Below 👇