Novotel Mumbai International Airport appoints Deepika Jatwani as Guest Experience Manager

Novotel Mumbai International Airport has announced the appointment of Deepika Jatwani as the new Guest Experience Manager. In this pivotal role, Deepika is set to elevate guest satisfaction, enhance service quality, and create unforgettable experiences for all who visit.

With over 15 years of experience in the hospitality industry, Deepika is a seasoned professional. Her expertise lies in guest experience management and operational excellence, supported by her strong leadership capabilities and an in-depth understanding of customer needs. Her knack for crafting personalized experiences makes her an invaluable addition to the team.

Expressing excitement about the appointment, Rachita Sood, General Manager at Novotel Mumbai International Airport, shared, “We are pleased to welcome Deepika to Novotel Mumbai International Airport. Her dedication to elevating guest engagement and commitment to service excellence will play a pivotal role in enhancing our brand’s hospitality standards.”

Deepika’s passion for delivering exceptional guest experiences aligns seamlessly with the hotel’s dedication to offering outstanding service. Her proactive and innovative approach is expected to solidify Novotel Mumbai International Airport’s reputation as a preferred hospitality destination.