Zenith U joined Grand Mercure Bengaluru as the Rooms Division Manager

Throughout his tenure in the hospitality industry, Zenith has been recognized with multiple awards for his commitment to guest satisfaction and service innovation

Grand Mercure Bengaluru has appointed Zenith U as its new Rooms Division Manager. Zenith began his illustrious career spanning 10 years at Courtyard by Marriott Pune Chakan and has since held significant roles across leading hospitality brands, including Novotel Pune, Novotel & ibis Chennai OMR, and ibis Chennai City Centre. Prior to joining Grand Mercure Bangalore, he served as the Director of Guest Services at ibis Chennai City Centre, where he managed Rooms and Food & Beverage operations. His tenure also included heading operations, demonstrating his exceptional leadership capabilities.

Zenith has been recognized with accolades such as Manager of the Year 2022 and the Best Personality Award (Rooms) on International Hospitality Day 2023, underscoring his commitment to guest satisfaction and service innovation.

Zenith’s academic background includes a bachelor’s degree in maritime hospitality studies from RL Institutes, Madurai, complemented by certifications in bartending and maritime safety. His comprehensive understanding of hospitality operations, coupled with a passion for creating memorable guest journeys, align perfectly with Grand Mercure Bengaluru’s commitment to delivering unique, vibrant, and personalized experiences.

Zenith’s appointment reflects Grand Mercure Bengaluru’s commitment to strengthening its leadership team and delivering exceptional service standards in India’s competitive hospitality landscape.

DoubleTree by Hilton Agra appoints Puja Sharma as Rooms Division Manager

Agra :  DoubleTree by Hilton Agra has announced the appointment of Puja Sharma as the Rooms Division Manager. With an expansive career in the hospitality industry spanning over a decade, Puja brings a wealth of experience and a proven track record of success to her new role.

In her capacity as Rooms Division Manager at DoubleTree by Hilton Agra, Puja will play a pivotal role in overseeing and enhancing the hotel's room operations. Her responsibilities includes ensuring that the Rooms Division meets the brand's standards, addressing guest needs, and focusing on revenue growth to maximise the department's financial performance.

Prior to joining DoubleTree by Hilton Agra, Puja held key positions at renowned hotels, including Novotel Jodhpur, Radisson Blu Gorakhpur, Hyatt Hyderabad, Hyatt Regency Ludhiana amongst others.

Speaking on the appointment, Shyam Kumar, General Manager at the hotel said, “Puja has immense hands-on experience in building strong teams dedicated to deliver exceptional guest experiences. We are certain that having a team leader like her on board will help us grow with better results.” 

In her free time, Puja enjoys playing basketball, badminton, reading magazines, listening to music and watching TV. 

Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) elevates Mr. Subbiah Murali Kumar as the Rooms Division Manager

November 2023: Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) announced the elevation  of Mr Subbiah Murali Kumar as the Rooms Division Manager for the property.

At the heart of the intricate web of hospitality that is a multi-faceted tapestry of services, expériences & customer satisfaction lies the Rooms Division Manager, a key figure responsible for orchestrating seamless expériences for it’s customers. Passionate, responsible, hardworking & driven with a keen sense of guest understanding, in his present role, Mr. Murali will be overseeing the daily operations of the rooms division. His primary responsibilities will include ensuring the highest standards of guest comfort, overseeing housekeeping, maintaining services, and leading a dedicated team of professionals. He will also focus on optimizing room occupancy rates, implementing efficient cost management strategies, and continually innovating to meet the evolving landscape of travellers, enhancing the offering of the property as ideal for business & leisure guests alike.

With a remarkable career of over two decades in the hospitality industry, Mr.Murali brings a wealth of expérience and expertise. He has been known for maintaining operational excellence while delivering personalized guest expériences & is adored by his team of people who remain utmost confident in his vision & style of leadership.

Expressing his enthusiasm at the announcement, Mr. Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre & Hyderabad International Convention said "Murali's proven expertise and exceptional leadership will undoubtedly  help us setting new standards of excellence at the property. We are confident that his leadership will elevate our guest experience to new heights and further solidify our position as the leading hospitality and event venue in Hyderabad."

Faiyaz Ansari has been appointed as the Rooms Division Manager at Le Meridien Hyderabad

Hyderabad: Le Meridien Hyderabad is pleased to announce the appointment of Faiyaz Ansari as the Rooms Division Manager. A seasoned hotelier, Faiyaz will be responsible for room division operations and will be helping to scale up the property’s offerings for guests by creating a superior experience.

Faiyaz brings with him 20 years of extensive experience in the hospitality industry and a passion for delivering the highest standards of services. He attributes his success to meaningful collaborations with his team members, and his ability to develop strong guest relationships. 

Faiyaz began his hospitality career in 2000 and has worked across various verticals in the hospitality segment. His last assignment was with DoubleTree by Hilton in Varanasi as the Rooms Division Manager. 

Vaibhav Sagar, General Manager, Le Meridien Hyderabad, stated, "We are thrilled to have Faiyaz join our team. With his extensive expertise in the sector, he will offer a fresh perspective to the guest experience and implement strategies that deliver service to meet and exceed the needs and expectations of our guests. 

Le Meridien Hyderabad is nestled in Gachibowli, the business hub of Hyderabad and is the most preferred option to stay for business as well as leisure guests.