Zenith U joined Grand Mercure Bengaluru as the Rooms Division Manager

Throughout his tenure in the hospitality industry, Zenith has been recognized with multiple awards for his commitment to guest satisfaction and service innovation

Grand Mercure Bengaluru has appointed Zenith U as its new Rooms Division Manager. Zenith began his illustrious career spanning 10 years at Courtyard by Marriott Pune Chakan and has since held significant roles across leading hospitality brands, including Novotel Pune, Novotel & ibis Chennai OMR, and ibis Chennai City Centre. Prior to joining Grand Mercure Bangalore, he served as the Director of Guest Services at ibis Chennai City Centre, where he managed Rooms and Food & Beverage operations. His tenure also included heading operations, demonstrating his exceptional leadership capabilities.

Zenith has been recognized with accolades such as Manager of the Year 2022 and the Best Personality Award (Rooms) on International Hospitality Day 2023, underscoring his commitment to guest satisfaction and service innovation.

Zenith’s academic background includes a bachelor’s degree in maritime hospitality studies from RL Institutes, Madurai, complemented by certifications in bartending and maritime safety. His comprehensive understanding of hospitality operations, coupled with a passion for creating memorable guest journeys, align perfectly with Grand Mercure Bengaluru’s commitment to delivering unique, vibrant, and personalized experiences.

Zenith’s appointment reflects Grand Mercure Bengaluru’s commitment to strengthening its leadership team and delivering exceptional service standards in India’s competitive hospitality landscape.

DoubleTree by Hilton Agra appoints Puja Sharma as Rooms Division Manager

Agra :  DoubleTree by Hilton Agra has announced the appointment of Puja Sharma as the Rooms Division Manager. With an expansive career in the hospitality industry spanning over a decade, Puja brings a wealth of experience and a proven track record of success to her new role.

In her capacity as Rooms Division Manager at DoubleTree by Hilton Agra, Puja will play a pivotal role in overseeing and enhancing the hotel's room operations. Her responsibilities includes ensuring that the Rooms Division meets the brand's standards, addressing guest needs, and focusing on revenue growth to maximise the department's financial performance.

Prior to joining DoubleTree by Hilton Agra, Puja held key positions at renowned hotels, including Novotel Jodhpur, Radisson Blu Gorakhpur, Hyatt Hyderabad, Hyatt Regency Ludhiana amongst others.

Speaking on the appointment, Shyam Kumar, General Manager at the hotel said, “Puja has immense hands-on experience in building strong teams dedicated to deliver exceptional guest experiences. We are certain that having a team leader like her on board will help us grow with better results.” 

In her free time, Puja enjoys playing basketball, badminton, reading magazines, listening to music and watching TV. 

The Westin Resort & Spa Himalayas has announced the appointment of Bhushan Gupte as Rooms Division Manage

Nestled amidst 12 acres of lush and picturesque foothills of the mighty Himalayas, The Westin Resort & Spa Himalayas has announced the appointment of its leadership roles. The corporate roster includes industry-forward professionals with specialized experience in hospitality, human resources, room division, and crisis management, who will be leading the resort’s management across varied operations.

Bhushan Gupte as Rooms Division Manager

With an extremely comprehensive and rich experience of 14 years in Front Office Operations, Bhushan Gupte is committed to delivering outstanding results by in enhancing the talent within the team. His strongest suites include varied communication skills, guest relations skills especially in creating special touches and resolving grievances with his keen eye for detail.

Driven by excellence and his upbeat positive approach he is known to garner meaningful relationships amongst other hoteliers and the internal team.  His ability to multi-task, remain calm and professional under challenging circumstance, & confrontational attitude makes him a cut above the rest.

During his formative years he has been associated with Conrad and Hyatt Regency hotels.  Additionally, he holds Diploma in Hospitality Management and Catering Operations (HMCO) Rizvi College.

Faiyaz Ansari has been appointed as the Rooms Division Manager at Le Meridien Hyderabad

Hyderabad: Le Meridien Hyderabad is pleased to announce the appointment of Faiyaz Ansari as the Rooms Division Manager. A seasoned hotelier, Faiyaz will be responsible for room division operations and will be helping to scale up the property’s offerings for guests by creating a superior experience.

Faiyaz brings with him 20 years of extensive experience in the hospitality industry and a passion for delivering the highest standards of services. He attributes his success to meaningful collaborations with his team members, and his ability to develop strong guest relationships. 

Faiyaz began his hospitality career in 2000 and has worked across various verticals in the hospitality segment. His last assignment was with DoubleTree by Hilton in Varanasi as the Rooms Division Manager. 

Vaibhav Sagar, General Manager, Le Meridien Hyderabad, stated, "We are thrilled to have Faiyaz join our team. With his extensive expertise in the sector, he will offer a fresh perspective to the guest experience and implement strategies that deliver service to meet and exceed the needs and expectations of our guests. 

Le Meridien Hyderabad is nestled in Gachibowli, the business hub of Hyderabad and is the most preferred option to stay for business as well as leisure guests.