National Restaurant Association of India (NRAI) released India Food Services Report 2024

National Restaurant Association of India (NRAI) released India Food Services Report 2024 (NRAI IFSR); Mumbai Food Services Industry estimated to be valued at ₹ 55,181 crores in the organised food services sector

~Data insights from the IFSRR are resulting from in-depth interaction with restaurants, meetings with over 140 plus CEOs and consumer research covering 5300+ people across 40+ cities in India~

National Data:

• Food Services sector to grow by 8.1% CAGR during 2024-2028. Organized to Grow at 13.2%

• Third Largest Industry in India valued at 5.69 Lakh crores contributing 1.9% to India’s GDP; Estimated to grow to 7.76 Lakh crores by 2028

• Tax contribution of ₹33,809 Crore in 2024, reaching ₹55,594 Crore by 2028.

• Size of food services sector is 33.5x of Indian Film Industry, 2.18x of the Hotel Industry and 1.26x of Pharmaceuticals Industry of India

• Second largest employer with 85.5 Lakhs in 2024; estimated to increase to 103.2 Lakhs by 2028

• Organised sector to grow to 52.9% in 2028 from 43.8%; CDRs segment is the largest with 48% share

• India to be the 3rd Largest Food Services Market by 2028 overtaking Japan. 2nd Fastest growing Food Services Industry Globally after Brazil. 

• Contributes 1.4% to GST collection.

  
  Mumbai, July, 2024: The National Restaurant Association of India, the voice of the Indian restaurant industry released its long-awaited India Food Services Report 2024 (NRAI IFSR 2024) in New Delhi on July 9th. Today, in Mumbai, the report along with a special booklet on the food services sector in Mumbai was launched by Mr. Bhushan Gagrani, IAS, Municipal Commissioner of Brihanmumbai Municipal Corporation (BMC).In Mumbai, gracing the occasion with their presence were the Office Bearers of Mumbai Chapter of NRAI, Ms. Rachel Goenka, Mumbai Chapter Head, NRAI and Mr. Pranav Rungta, Vice President and National Committee Member, NRAI

The 5th edition of the NRAI India Food Services Report along with a brief report on the Food Services sector in Mumbai provides an in-depth analysis shared by the industry stakeholders and consumer

voices. The report delivers valuable insights into operational models and practices, investment strategies, dining trends, and sustainability efforts. 

Ms. Rachel Goenka Chapter Head, NRAI, CEO, The Chocolate Spoon Company Pvt. Ltd. said, “Mumbai today has the largest number of restaurants in the country. This trend has been the result of increasing urbanisation, evolving customer tastes and preferences, increasing demand for more efficient food delivery and vast improvements in the food tech space. The Report clearly shows that restaurants in Mumbai in particular are becoming trendsetters by integrating state of the art technologies like AI, Robotics, and automation to optimise operations and improve efficiencies to elevate customer experiences across the board.”

According to the NRAI IFSR 2024, the market size of Organised Sector of the Mumbai Food Services Industry is estimated to be valued at ₹ 55,181 crores and is the runaway leader, amongst the top 21 cities, in the organised food service sector. There are a total of 141,456 restaurants in the (Organised + Unorganised) Food Services sector in Mumbai with most people opting to visit Fine Dining restaurants followed by Casual Dining Restaurants as their preferred choice when going out to eat. 

Mr. Bhushan Gagrani, Municipal Commissioner of Mumbai expresses his enthusiasm and says, "I extend my heartfelt congratulations to the National Restaurant Association of India (NRAI) and its dedicated members for their remarkable efforts. This report is not merely a compilation of statistics; it provides a visionary path for our thriving food service industry, a sector vital to our nation’s economic growth and development. The passion and dedication of industry leaders have transformed the food service industry into a vibrant and essential part of modern life. From maintaining high standards of hygiene and service to fostering innovation and sustainability, your contributions have been invaluable. Thank you for your unwavering efforts in elevating the food industry and setting a benchmark for excellence. Together, we look forward to a future filled with delicious possibilities, continued collaboration, and shared success. Congratulations once again to the entire NRAI team!"

The food services industry has demonstrated remarkable resilience and recovery following the pandemic's impact, now experiencing several key trends. Consumers are increasingly investing in higher-quality and fine dining experiences, significantly influencing the industry. Moreover, social media platforms have profoundly shaped consumer demand. This report aims to be a credible source of information for all stakeholders, detailing the industry's size, segments, and growth opportunities. It will guide restaurant owners and operators in understanding the key drivers of business growth, helping them to increase their revenues profitably.

About NRAI:

National Restaurant Association of India is the voice of the Indian Restaurant Industry. Founded in 1982, by L.C. Nirula of Nirula’s, Madan Lamba of Volga , O.P. Bahl of Khyber Restaurant, R.D. Gora of Gazebo, A.S. Kamat of Kamat Restaurants & other leading restaurateurs, it represents the interests of 500000+ Restaurants, an industry valued at INR 4.23 lakh crores. Being the leading association of the Indian Restaurant Industry, NRAI aspires to promote and strengthen the Indian Food Service Sector. The Association in its 41st year has a pan India presence and is governed by a committee of members and led by a President and Office Bearers. The committee consists of over 30 Restaurant CEOs / Owners representing various national and international brands from the F&B sector. The association works closely with a network of State and City Chapters across the country.

The Fern Hotels & Resorts Enters Talegaon with The Fern Residency, Vadgaon-Talegaon, Pune

Mumbai, July 2024: The Fern Hotels & Resorts, India’s leading environmentally sensitive hotel chain, is pleased to announce the launch of its new hotel, The Fern Residency, Vadgaon-Talegaon, Pune. The company has a total of 35 properties in Maharashtra, operational and shortly opening, with 4 hotels operational in the Pune market. The addition of this new property will reinforce the brand's leadership position in this key market and underline its commitment to impeccable guest experiences.

Mr. Suhail Kannampilly, Managing Director, The Fern Hotels & Resorts, expressed his pleasure at the group's continued expansion and commitment to delivering exemplary hospitality. Speaking on the occasion, he commented, “We are pleased to announce the launch of our new hotel- The Fern Residency, Vadgaon-Talegaon, Pune. This new hotel will strengthen our position as a leading hospitality brand in Maharashtra. We are committed to exceeding guest expectations by offering comfortable accommodation, top-notch facilities, unparalleled service, and warm hospitality. Our aim is to ensure that every guest has a memorable experience when staying with us.”

Nestled amidst picturesque natural surroundings, The Fern Residency, Vadgaon-Talegaon features 110 well-appointed rooms and suites ranging from the Winter Green Room to the Fern Club Suite. The hotel offers an array of facilities such as a well-equipped gym, swimming pool, children’s play area, games room, airport and local transfers (on chargeable basis), and five state-of-the-art banquet and meeting rooms suited for social and corporate events. These include Turmeric (3004 sq. ft.), Marquee (2665 sq. ft.), Clove (882 sq. ft.), Marquee II (480 sq. ft.) and Fuse (414 sq. ft.) to cater to varying guest requirements.

The hotel features a variety of dining options for guests ranging from Ammbiir, the vibrant pool view restaurant serving breakfast and dinner buffets and an elaborate selection of Indian and International dishes on a la carte basis. Amnesia, the stylish and elegant contemporary bar serves the finest collection of both domestic and international alcohol, along with sumptuous appetizers, amidst a cosy and comfortable seating. The beautifully designed outer space, Quarter Deck offers spectacular views of the pool and surrounding nature and serves as the ideal space for hosting intimate gatherings.

Speaking at the launch of the hotel, Mr. Vinod Cougnery, General Manager – Sales & Marketing (Maharashtra) added, “With 4 hotels now operational in the Pune market, we cover multiple areas in the city and provide our award-winning Fern environmentally-sensitive practices to our guests.”

Conveniently located only 4 km from Talegaon State Transport Depot, 4.4 km from the Talegaon Dabhade Railway Station, 37.4 km from the Pune Junction Railway Station and 40.2 km from the Pune International Airport, The Fern Residency, Vadgaon Talegaon, Pune is ideal for both business and leisure travellers.

The Westin Resort and Spa Himalayas Honored with Best Destination Wedding Resort of the Year (North Region) Award!

India, July 2024: The Westin Resort and Spa Himalayas has been awarded the prestigious Destination Wedding Resort of the Year for the North Region by the esteemed Economic Times Wedding Tourism Awards. The award ceremony took place on June 28, 2024, at Aurika Hotels and Resorts in Mumbai.

Pradnya Pangerkar, Associate Director of Sales, and Prabdip Singh Arora, Director of Operations, proudly accepted the award on behalf of The Westin Resort and Spa Himalayas. This accolade recognizes the resort's exceptional commitment to providing unparalleled wedding experiences and outstanding service in the wedding tourism industry.

The Economic Times MICE & Wedding Tourism Awards are meticulously crafted to acknowledge and celebrate the unwavering dedication and excellence demonstrated by MICE and wedding tourism companies and professionals. The awards highlight those who deliver exceptional service, maintain a steadfast commitment to customer satisfaction, foster innovation, facilitate professional advancement, and make meaningful contributions to their businesses. 

The Westin Resort and Spa Himalayas continues to set the standard for destination wedding experiences, offering breathtaking views, luxurious amenities, and personalized services that create unforgettable memories for couples and their guests. This recognition reinforces the resort's position as a premier destination for weddings in the North Region.

Five Properties Where Every Room Tells a Story Through Design

Step into a world where each hotel room is not just a space but a canvas woven with tales of culture and heritage. Nestled amidst the serene landscapes of North-East India and beyond, these properties promise an unforgettable stay where every detail speaks volumes about the region's rich history. From the tranquil hills of Guwahati to the misty lakes of Shillong, immerse yourself in spaces where design is an art form, blending local craftsmanship with modern comfort. Join us on a journey through these eight exceptional hotels, where every room invites you to unravel the unique stories etched into their very walls.

Mayfair Spring Valley Resort, Guwahati, Assam Nestled amidst the tranquil hills of Guwahati, every room at Mayfair Spring Valley Resort is a blend of contemporary elegance and local Assamese charm. From handcrafted Assamese artwork to views of lush green valleys, each corner resonates with the region's cultural tapestry.

Elgin Nor-Khill, Gangtok, Sikkim A heritage hotel in Gangtok, Elgin Nor-Khill transports guests to the era of the Chogyals. With antique furniture, traditional Sikkimese decor, and breathtaking views of the Kanchenjunga range, every room narrates tales of Sikkim's royal history.

Ri Kynjai - Serenity By The Lake, Shillong, Meghalaya Overlooking the serene Umiam Lake, Ri Kynjai celebrates the Khasi culture through its decor. Wooden interiors, traditional thatched roofs, and artifacts narrate tales of Meghalaya's indigenous heritage, offering guests a peaceful retreat immersed in nature.

Diphlu River Lodge, Assam: Located near Kaziranga National Park, Diphlu River Lodge offers luxurious cottages with Assamese decor, river views, and opportunities to experience wildlife safaris in the park.

Taj Chia Kutir, Darjeeling: Located amidst the serene hills of Darjeeling, Taj Chia Kutir offers luxurious rooms and suites with colonial-style architecture, elegant furnishings, and stunning views of the Himalayas.

Each of these hotels not only offers a comfortable stay but also weaves a narrative through its design, ensuring a memorable experience that connects guests with the rich cultural heritage of North-East India.

Cleartrip Introduces Corporate Benefits for Business Travellers

Cleartrip Introduces Corporate Benefits for Business Travellers with Cleartrip for Work Save up to 10% on flights while travelling for work

Bengaluru, July 2024 – Cleartrip, a Flipkart company, announced the launch of its latest offering, ‘Cleartrip for Work’ (CFW). This solution, specifically curated for business travelers, urban entrepreneurs, and startup founders, provides access to exclusive corporate flight fares and additional benefits.

How is Cleartrip for Work different?

• Save up to 10% on travel expenditures through exclusive fares and GST input credit

• Avail complimentary in-flight meals, low/zero cancellation fees and free seat selection

• Earn Supercoins, an exclusive reward benefit available only to Flipkart, Cleartrip and Myntra users on every transaction and use them to make your CFW booking further beneficial

• For the first time in the industry, compare all fare types in one place for easy decision-making

CFW stands out for its hassle-free, one-click onboarding process and ease of use. Users can sign up using their mobile number and access its features directly from the  Cleartrip home page, making it incredibly convenient, especially for frequent fliers.

Speaking on the occasion Anuj Rathi, Chief Business and Growth Officer stated, “Of the 30mn+ micro-entrepreneurs in India, most travel often and need flexible travel benefits including cancellation, seat selection and meals at affordable prices. With CFW, Cleartrip has brought all the flexibility along with special airline fares, combining it with Supercoins to make it the most flexible and affordable destination for business travellers. We will continue to invest in CFW and are committed to introducing innovative and value-based offerings to our customers.”

CFW allows users to make multiple bookings with the same login, offering flexibility and convenience for frequent travelers. It is available on Cleartrip's Android and iOS app and on the mobile web. The desktop version will be launched soon.

About Cleartrip

Launched in July 2006, Cleartrip Pvt Ltd., a Flipkart company, has emerged as India’s fastest-growing online travel technology company. In April 2021, Flipkart acquired a majority stake in Cleartrip. Cleartrip recently emerged as the no. 2 OTA player as per a study by VIDEC. With an aggressive plan to emerge as a leading innovator in the industry, Cleartrip is on its way to building a differentiated value proposition for its customers looking for end-to-end travel solutions. With industry-first offerings including ClearChoice Plus, ClearChoice Max and Cancel for No Reason’, Cleartrip has a clear vision to provide innovative solutions in the OTA segment. Combining intuitive products with a customer-centric approach and a wide selection of flights, hotels, and buses, Cleartrip brings a unique selling point to the market, offering its customers convenience, choice, competitive prices, and premium content.

Eight Continents Hotels & Resorts expands its footprint with the addition of Stamps Kana in Jodhpur

July 2024, Jodhpur, Rajasthan - Eight Continents Hotels & Resorts, a leading name in the global hospitality industry, is thrilled to announce the expansion of its portfolio with the addition of Stamps Kana in the historic city of Jodhpur.

Stamps Kana by Eight Continents is a contemporary hotel situated in a key institutional and corporate hub, conveniently close to major tourist attractions. Designed to cater to corporate travelers, leisure guests, and MICE (Meetings, Incentives, Conferences, and Exhibitions) events, the hotel offers exquisitely furnished rooms. Each room blends comfort with sophistication, featuring modern amenities to ensure a memorable stay for discerning travelers. Renowned for its excellent hospitality and personalized service, the hotel’s restaurant “Chamka” boasts a vibrant ambiance and a diverse multi-cuisine menu to satisfy various culinary preferences. The on-site restaurant, bar, and banquet hall and disc “Carfue” provide perfect settings for casual dining and grand celebrations.

The hotel’s bar, “Chaska” provides a first-class wining experience with expertly crafted cocktails and mocktails. Guests can unwind in the relaxing lounge area after exploring Jodhpur’s attractions. The Banquet Hall “Chaupal” is ideal for hosting meetings, get-togethers, and events for 200-300 guests. It boasts the largest pillar-less multi-purpose event space in central Jodhpur, with attentive staff ensuring every event is meticulously planned and executed.

Conveniently located near Mehrangarh Fort, Umaid Bhawan Palace, Mandore Garden, and other famous attractions, Stamps Kana allows guests to explore Jodhpur’s rich cultural heritage with ease. This prime location makes Stamps Kana the perfect choice for travelers.

"We are incredibly excited to introduce Stamps Kana in Eight Continent’s portfolio in the historic and vibrant city of Jodhpur. This addition is a significant milestone in our strategic expansion in India, reflecting our commitment to provide exceptional hospitality experiences to travelers. We look forward to welcoming guests and offering them unparalleled comfort and personalized service, making every stay memorable. Our team at Eight Continents Hotels & Resorts is dedicated to enhancing the hospitality landscape in India, and Stamps Kana is a testament to our ongoing efforts." said, Richa Adhia, Managing Director at Eight Continents Hotels & Resorts.

She further added, "We warmly congratulate Jethu Singh Kachhawaha and Uttama Devi Kachhawaha, owners of Hotel Kana, for their outstanding leadership and vision in bringing this project to life. Their dedication and commitment to excellence have been crucial in the success of this exceptional property."

Founded in 2020 and headquartered in the United Kingdom, Eight Continents Hotels & Resorts has rapidly emerged as a dynamic player in the global hospitality industry. The company is committed to offering diverse lifestyle preferences and accommodation options, complemented by gracious services that ensure a memorable guest experience. With a world-class digital infrastructure, Eight Continents embraces modern technologies to meet the evolving needs of its customers.

JW Marriott And Flamingo Estate Debut A Global Brand Partnership To Guide Travelers On A Sensorial Journey Rooted In Well-Being

JW Marriott and Flamingo Estate seamlessly entwine luxury hospitality and elevated lifestyle experiences to create a journey exploring scent and sound

JW Marriott Mumbai Juhu - July, 2024 – Scent and sound. Two of the most powerful senses are at the core of the new global brand partnership by JW Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, and Flamingo Estate, the celebrated, California hillside-based lifestyle company dedicated to radical pleasures from the garden. Grounded in a shared ethos of fostering holistic well-being through a deep connection with nature, this dynamic collaboration will traverse several sensorial touchpoints and bridge the many paths to mindfulness. JW Marriott and Flamingo Estate will invite guests to embark on a multifaceted exploration of the senses with an elegant, garden-infused signature scent and a nature-inspired global sound program.

“Together, JW Marriott and Flamingo Estate are reimagining luxury hospitality by cultivating a fusion of elegance and sensorial experiences that deeply resonate with travelers seeking to elevate their path of well-being,” said Bruce Rohr, Vice President and Global Brand Leader, JW Marriott. “JW Marriott and Flamingo Estate have strong commonality between their guiding principles which makes this collaboration a natural, well-balanced, and symbiotic fit. JW Marriott is dedicated to curating an atmosphere that allows our guests to be present in the mind, body, and spirit.” 

Serenity Through Scent

Inspired by the JW Garden, a space to connect with nature at JW Marriott properties around the world where herbs and produce grow in harmony as part of the guest culinary experience, Flamingo Estate, together with JW Marriott, has carefully crafted an exclusive, co-branded scent: Expansion. The moment they are welcomed in, guests at JW Marriott Mumbai Juhu will be met with an herbaceous and uplifting scent that beckons presence and expansion. The verdant aroma provides a direct conduit to the natural world with notes of lush greenery, damp earth, and rich flowers, adorned with a base of warm, creamy woods. Other complementary ingredients include white lotus flower and rosemary. The scent is energized by the Holy Basil plant, known as the “Queen of Herbs”, which is revered for its adaptogenic qualities and has a unique ability to promote balance depending on the individual’s needs. This elixir has traditionally been used in Ayurvedic medicine as a tonic for the mind, body, and spirit. The Expansion scent will also be encapsulated in a signature candle that is hand poured in Los Angeles. 

Harmonizing Wellness with Sound

JW Marriott and Flamingo Estate have developed four exclusive playlists, each meticulously crafted to correspond with the distinct energy of the different times of the day, respectively titled: Aurora, Sun, Dusk, and Moon. These signature playlists have been designed to foster a profound connection to Mother Nature and encourage mindfulness. The playlists will be incorporated into the global sound strategy which will launch in public spaces at JW Marriott Mumbai Juhu, serving as a soundtrack to welcome guests upon arrival in the lobby and seamlessly integrate into the guest’s stay. JW Marriott and Flamingo Estate’s perspective on sound is to ignite feelings of self and revitalize the spirit – morning, afternoon, evening, and night. The Aurora playlist, designed to be played in the morning, creates a peaceful ambiance grounded in meditative jazz and minimal instrumentals; the Sun playlist, created for daytime listening, raises energy levels with uplifting music featuring mid-tempo beats; the Dusk playlist, intended for the evening transition period, sets a dreamy atmosphere with soft and soulful tunes; and the Moon playlist, suitable for nighttime, cultivates the perfect blend of warmth and spirit with melodic compositions to wind down from the day. Curated playlists will also be accessible on Flamingo Estate’s Spotify channel.

“We both believe in real hospitality, and it's at the heart of what we do. The rare art of making someone feel loved and cared for,” said Richard Christiansen, Founder, Flamingo Estate. “This is communicated through all the senses, but especially sound and smell, which is why we are excited to collaborate with JW Marriott.”

Skyscanner Research 75% of Indians Ready for More Trips if Deals Are Right: 5 Money-Saving Hacks to Save Big on Accommodation this Summer

• Skyscanner reveals the cheapest 3*, 4*, and 5* hotel destinations this summer – say hello to great value stays in Kathmandu (cheapest 3*), Manali (cheapest 4*), and Gulmarg (cheapest 5*) this summer.  

• For money-savvy Indians, Skyscanner reveals Goa, Baku, and Langkawi as the accommodation destinations that have seen the biggest price drop year on year this summer.  

• Millennials are ditching traditional room service for food delivery apps on their vacations, with 1 in 2 25-34-year-olds opting for this convenient option. 

 
India, July 2024: Global travel marketplace Skyscanner’s latest research reveals that Indian travellers have a strong appetite for travel and are keen value hunters, always scouting for great deals. To help these savvy travellers save big on their summer trips, Skyscanner has introduced the ‘Loud Budgeting Guide’ for accommodation. Built on the analysis of millions of accommodation prices globally, this guide helps travellers find the best deals effortlessly.

Data from Skyscanner’s latest research, in association with OnePoll, highlights that a whopping 84% of Indian travellers have already booked accommodation for their summer holiday but the eagerness to explore goes further. This wanderlust opens the doors for additional trips, with 75% of these travellers indicating they would be tempted to book another getaway if they found an irresistible deal. With travel budgets a key consideration, finding the perfect deal is crucial. Skyscanner, with over three million hotels, apartments, self-catering options (bed and breakfast), and hostels to compare, allows travellers to see all their travel options no matter the budget. * 

Mohit Joshi, Travel and Destination Expert at Skyscanner said, “We all know the thrill of finding a fantastic flight deal, but hotels can be a treasure trove of hidden savings too. Instead of just looking for the cheapest option, consider exploring different types of accommodation like apartments or self-catering stays. You might discover a more comfortable or budget-friendly place that perfectly suits your trip. At Skyscanner, our mission is to empower every traveller to find the ideal hotel for their needs, all while keeping in mind the budget so that they can get the most out of every adventure. Skyscanner's filters make it super easy to find exactly what you are looking for, whether you crave a hotel with all its amenities or a place with a kitchen to save on meals. Our budget-friendly hotel deals page can help you turn your dream summer holiday into a budget-conscious reality, with destinations like Denpasar starting at just ₹900 per night and Dubai at ₹2,049 per night in August. " 

Check out the 3/5 cheapest summer spots for a hotel break this year** 

Skyscanner’s data experts have crunched the numbers this year to reveal the cheapest destinations for 3*, 4* and 5* hotel stays this summer (July and August months).  Keen for a 4* bargain?  Try Manali or Thiruvananthapuram in India for a 4* nightly average rate of just INR 3,064. More into a luxe-for-less stay? Try Gulmarg for a 5* nightly average rate this August from just INR 4,966. 

Be savvy to the best value summer destinations this year***  

With over 74% Indians saying that they will stick to a set budget when it comes to their accommodation costs, Skyscanner reveals the best value destinations for money-savvy Indians this summer.  Based on millions of hotel prices globally, these are the biggest price drop destinations this summer (compared to 2023).  

Compare self-catering (bed and breakfast) vs hotels side by side (and you could save up to 53% on your week-long Chennai trip this summer) ****  

To get the very best price on accommodation, travellers should compare both self-catering and hotel options side by side using Skyscanner’s handy accommodation filters.  In fact, 28% of Indian travellers have shared that they would be willing to stay in self-catering accommodation, rather than a hotel, if it would help them save money.  Based on Skyscanner’s most popular destinations, Indian travellers can save big by going for self-catering options, as well as saving on the costs of dining out each night.  For example, swapping your 7-night Chennai hotel stay for a self-catering option this July and August could save you up to 53%- that’s a saving of up to INR 16,989!  Going for a 7-night self-catering stay in Singapore could save you up to 15% too- that's a saving of up to INR 14,035! 

There are times when a hotel stay works out cheaper versus self-catering, for example in Bengaluru and Dubai, so it’s always worth taking the time to compare your options. 

Next-level hostels from INR 1,288 per night

No longer exclusively for the backpacking GAP year-ers – the new gen of hostels offers aesthetic interiors, high-quality local cuisine, and most importantly, fun. While only 31% of Indian travellers shared their willingness to stay in hostels to save on holiday costs this year, Skyscanner offers some next-level hostel recommendations that can help cut your accommodation expenses and ditch the soleless budget hotel option this summer.

Take a lesson from Millennial travellers shaking up room service

With searches for ‘Can I order food to a hotel?’ increasing by 44% globally year on year*****. Skyscanner delved into the trend and revealed that 1 in 2 25-34-year-olds in India say that they are likely to use a food delivery service while on holiday abroad. However, this drops dramatically to almost 1 in 5 for 65+ year olds.

About Skyscanner

Skyscanner is a global leader in travel helping travellers plan and book their trip with ease and confidence. Every month Skyscanner connects with millions of travellers in 52 countries and 32 languages to more than 1200 trusted travel partners so they can find the best flight, hotel or car hire options.

Making use of the latest technology, Skyscanner simplifies the complexity of travel and provides honest and transparent solutions, searching more than 80 billion prices every day so travellers can be sure they've seen the best possible options, all in one place.

Founded in 2003, Skyscanner has offices worldwide, in Europe, Asia-Pacific and North America where traveller-first innovations are developed, powered by data and insights. Skyscanner is committed to helping shape a more responsible future for travel in collaboration with our partners so that every traveller can explore our world effortlessly for generations to come. generations to come.

IHM Ranchi organizes interactive session themed “Coffee with GMs” at the institute premises

In its continued endeavors towards excellence in Hospitality education and in continuation to the ongoing smart classes wherein students get opportunity to meet and interact with the industry leaders today, marks a very special out of the box session for the senior students of IHM Ranchi. The institute has provided a diaspora of industry leaders with the budding professionals who are going to appear for their campus placements in the upcoming months.

IHM Ranchi organized an interactive session with the General Managers of the reputed Hotels over a session named “Coffee with GMs”. The event featured industry leaders including Mr. Hemant Mehta, General Manager, Hotel Radisson Blu Ranchi, Mr. Ranjan Das, General Manager, Vivanta Hotel, Jamshedpur of Taj Hotels and Mr. Pankaj Anand, Hotel Manager, Hotel Prime Ranchi of Chocolate group of Hotels. The program was set-up through a casual interaction among the General Managers and the students focusing on the career development tips, success stories and fun-filled memories from their academic and professional journey. 
Decades of experience and the struggle success stories of General Managers included focus on the personal development, self-confidence, self-presentation changing industry trends and best practices, hard work and dedication, effective management styles, conflict management, budgeting and financial management in the various roles during the long spanning career in the hospitality industry. They also discussed the challenges of running an operational hotel and opening a new hotel, as well as strategies for keeping both guests and employees happy. They talked about determining rules to advance an industry, the challenges in management, which solutions we should be aware of in any situation, and the need for leadership quality to become a hotel manager. They advised students and told them that Communication skills and attitude are crucial elements for a successful manager.

 The students were enthusiastic and energetic throughout the session and they asked various questions and queries related to personal and professional life and the secret behind the success and management styles to which all the General Managers were humble to address the gathering.

The event was moderated by Dr. Bhupesh Kumar, Principal, IHM Ranchi though a series of innovative and detailed questions to set the momentum of the session. He encouraged the students to utilize these opportunities to the maximum and draw inspiration from these leaders for a successful career ahead. Furthermore, he imparted strategic advice, encouraging students to immerse themselves in daily reading habit of English newspapers and absorb wisdom from books by authors like Shiv Khera, embracing subtitled English movies was also endorsed, facilitating refined pronunciation, adept communication, and ultimately presenting themselves as prime qualities in competitive professional arenas.

Extension for Public Feedback on Draft Goa Tourism Management Bill

Deadline for Public View and Suggestions Extended by 15 Days

Panjim, July  - The draft of the Goa Tourism Promotion and Management Bill, 2024, is open for public objections and suggestions. Hon'ble Tourism Minister Shri.Rohan A. Khaunte and MLA announced today that the deadline, initially set for July 6, has been extended by 15 days.

Shri. Khaunte stated that the bill aims to give a new dimension to tourism in the state and to take action against illegal activities. He expressed confidence that the bill would also be beneficial for job creation and boosting the economy.

He emphasized that the bill would strengthen the tourism industry in the state. He mentioned that the bill was introduced after taking into confidence all stakeholders. In the next 10 days, presentations will be made to ministers, legislators and all stakeholders of the industry to provide clarity on the bill.

In the competitive tourism era, it is essential for Goans to sustain their businesses. This bill will be beneficial for that purpose. He mentioned that 27 different committees have been appointed for the development of tourism clusters, and revenue will be allocated accordingly.

He informed that the bill was prepared through a study by the concerned agency over the past year and a half.

Tourism has transformed over the past 40-45 years. In such times, changes in the old laws become necessary. This bill was prepared after consultations with TTAG, stakeholders, police, other departments and experts over 33 meetings. Since the draft of the bill is open for suggestions, everyone’s cooperation is essential. Another 15 days extension has been given for more suggestions and useful inputs from the public.

The claim that a 2% sustainability fees will be levied is baseless; it is a tax of up to 2%, and it will be limited only to the relevant clusters once they are created. Therefore, making a issue about it is unnecessary, Khaunte alleged. He stated that the bill would help prevent revenue leakage in the department.

Shri.Khaunte also appealed that the government is working for the benefit of Goa and Goans, and it would be more appropriate for everyone to work constructively.

DoubleTree by Hilton Agra launches ‘Share a Feel Good Moment Month’ to celebrate the surpassing of the brand’s 100th property in Asia Pacific

Sharing over 10,000 of its Signature Cookies with guests & their loved ones

[Agra,July 2024] – In celebration of DoubleTree by Hilton’s 100th property in Asia Pacific, leading global hospitality company Hilton renowned for its warm and caring service, is proud to announce the launch of ‘Share a Feel Good Moment Month’. This activation not only commemorates this milestone but is also a reinforcement of its commitment to inspiring Feel Good Moments for guests and further solidifies its partnership with local Environmental, Social, and Governance (ESG) partners across the APAC region. The activation builds upon the recent openings in Japan, India, Indonesia and China, which include DoubleTree by Hilton Bengaluru Whitefield, DoubleTree by Hilton Jakarta Kemayoran, DoubleTree by Hilton Jakarta Bintaro Jaya, DoubleTree by Hilton Kyoto Station, DoubleTree by Hilton Osaka Castle and DoubleTree by Hilton Yantai Golden Coast.

‘Share a Feel Good Moment Month’ invited all guests who checked into DoubleTree by Hilton Agra from 1 to 5 July 2024, to participate in sharing a feel good moment with a loved one. Specially designed postcards were  given to guests, encouraging them to share a Feel Good Moment with a friend or family member. The recipient can then redeem a free cookie at any DoubleTree by Hilton property across Asia Pacific throughout the month of July. 

How it works:

• Upon check-in, guest will receive a specially designed postcard. 

• Guests can mail or hand-deliver the postcard to their chosen recipient either through the property or on their own

• The recipient can then bring the postcard to redeem a warm, freshly baked signature chocolate chip cookie at any DoubleTree by Hilton hotel across the Asia Pacific region.

• The redemption period extends until 31 July 2024.

With a total of 9 uniquely designed postcards in different regions across Australia, China, India, Indonesia, Japan, Malaysia, South Korea, Thailand, New Zealand and Pacific Islands ‘Share a Feel Good Moment Month’ aims to foster connections and create a meaningful impact beyond borders. Each postcard design is a reflection of Feel Good Moments, inspired by artwork from special needs or disadvantaged children. From supporting kids with autism to providing education and nutrition for disadvantaged children, our collaboration with local Environmental, Social, Governance partners, reflect DoubleTree by Hilton's commitment to making a positive impact on the communities it serves.  

Along with this initiative DoubleTree by Hilton Agra is organising an ESG Drive in association with Kendriya Vidyalaya towards teaching kids to care. Do Good Feel Good is a commitment to educate children to care and help them contribute back to the community at large. As part of this initiative, the hotel is hosting a "Best Out of Waste" competition to foster creativity and environmental awareness, encouraging children to contribute to a more sustainable future. 

Commenting on the activation, Shyam Kumar, General Manager at DoubleTree by Hilton Agra shares, "We are excited to celebrate this significant milestone in Asia Pacific with 'Share a Feel Good Moment Month’. At DoubleTree by Hilton Agra, we believe in the power of simple gestures in making all the difference. By sharing our signature warm cookies, we hope to create memorable moments for our guests and their loved ones." 

About our Signature Warm Chocolate Chip Cookie

The iconic DoubleTree by Hilton Signature Cookie has become synonymous with the brand’s unpretentious hospitality, warm welcome and what it means to make every guest feel good from the moment they walk through the doors to check out. The iconic yet conversational moment when guests are greeting with the Signature Cookie is a gesture that delivers comfort and warmth. It makes them feel welcome and special, and marks the beginning of many Feel Good Moments they will experience during their stay. 

DoubleTree by Hilton invites guests to join in the celebration and share Feel Good Moments with loved ones, one warm cookie at a time.

Agoda’s Pool Popularity Rank: Who’s Making a Splash in Asia?

New Delhi, July 2024 - With heat waves dominating the news across Asia this year, Agoda has unveiled its Pool Popularity Rank, spotlighting which Asian travelers are most eager to book accommodations with refreshing swimming pools. As temperatures soar, Agoda’s search data shows that Indian holiday-goers are most likely to dive into the water to beat the heat. India ranks #1 out of 10.
When analyzing the travel habits of ten Asian markets, Agoda found that Indians are most likely to use a search filter that only shows accommodations with a swimming pool. India is followed closely by South Korea, with Malaysia, Thailand, and Philippines rounding out the top five. Japan, and Taiwan form the middle of the pack, with Indonesians, Vietnamese, and Singaporeans least likely to care about the presence of a pool facility.

Andrew Smith, Senior Vice President, Supply at Agoda shared, "It’s clear that for some travelers, a holiday isn’t a holiday until they have taken a plunge in the pool. Whether for a relaxed solo swim or for some water fun with the family, Agoda’s Pool Popularity Rank shows that the appeal of swimming pools is shared across Asia. The easy-to-use search filters on Agoda’s platform help all travelers find the ideal amenities most suited to their needs on a trip.”

The presence of a pool is one of the five most popular search filters on Agoda. Other popular filters include complimentary breakfast, star ratings, user reviews, and free cancellation.

In addition to over four million holiday properties, the Agoda platform also offers more than 130,000 flight routes and over 300,000 activities, which can all be combined in the same booking. Agoda’s wide offerings make it the ideal online travel platform for finding great value deals and booking a hassle-free vacation.

Skal International Announces New Board Members For India

SKAL International, the premier professional organization of tourism  leaders around the world, is pleased to announce the election of its new  board members for India. This esteemed team will serve for the term  2024 – 2026, bringing with them a wealth of experience and a shared  commitment to advancing the tourism industry and the aims of the SKAL  fraternity in India. 

The newly elected board members are as follows: 

President: Sanjeev Mehra  

Vice President 1: Venkat Reddy  

Vice President 2: Krishna Gopalan 

Secretary: Rohit Hangal  

Treasurer: Monik Dharamshi 

Director PR: Shalini Khanna Charles  

Director Young SKAL: Raj Gopalan Iyer 

Sr. Auditor: M Varadaraj Prabhu 

Jr. Auditor: Dr Sheri Kurian

The newly elected President of SKAL International India Sanjeev Mehra,  expressed enthusiasm about the new team, stating, “I am honored to  lead such a distinguished group of professionals. This election marks a  new chapter for SKAL International India. I am excited to work alongside  my fellow board members to support our members, expand our network,  and advocate for the interests of the tourism community.” 

AGM was held at GRT Grand Hotel. NSN Mohan Director Skal  International administered Oath to the newly elected Board followed by  the Skal Toast.  

SKAL International India has 1200 members across 17 chapters and  remains dedicated to its mission of uniting all branches of the travel and  tourism industry. The organization will continue to offer valuable  networking opportunities, professional development, and initiatives that  support the growth and sustainability of the tourism sector. 

About SKAL International: Founded in 1934, Skål International is the only  professional organization promoting global Tourism and friendship,  uniting all sectors of the Tourism industry. SKAL International is a  professional organization of tourism leaders around the world,  promoting global tourism and friendship. It is the only international  group uniting all branches of the travel and tourism industry. Its  members, the industry’s managers and executives, meet at local,  national, regional, and international levels to discuss and pursue topics  of common interest. SKAL International is a professional organization of  tourism leaders around the world, promoting global tourism and  friendship. It is the only international group uniting all branches of the  travel and tourism industry.

Ingredient Ideology | Monsoon Special: Chaat Pe Charcha!!! By: Dr. Kaviraj Khialani- Celebrity Master Chef.

Chaat is an umbrella term for a wide range of roadside foods that usually feature some kind of fried dough with various ingredients that typically create a spicy, tangy, or salty flavour, though some chaat are sweet. Chaat is also referred to as a family of savoury snacks that originated in India, typically served as an hors d'oeuvre or at roadside tracks from stalls or food carts across South Asia in India, Pakistan, Nepal and Bangladesh. The different kinds of Chaat names from the collection are Aloo and Peas Chaat, Aloo Paneer Chaat, Sprouts Chaat, Raw Mango Chaat, Palak Chaat, Idli Chaat, Boondi Chaat, Cutlet Chaat, Oats Chaat, etc. There are almost more than 500 varieties of Chaat across the country in various states, cities and smaller places as well. In India, “chaat” is a word that describes more than just a set of snacks: It's a way of life, and a category of food that hits practically every element that makes something crave able—sweet, sour, tangy, spicy, and crunchy.

The original chaat is a mixture of potato pieces, crisp fried bread dahi vada or dahi Bhalla, gram or chickpeas and tangy-salty spices, with sour Indian chili and saunth (dried ginger and tamarind sauce), fresh green coriander leaves and yogurt for garnish, but other popular variants included alu tikkis or samosa. There are those who say the word chaat originated from its literal meaning 'to lick'. It was so delicious that people licked their fingers and the bowl made of peepal leaves, called donas, in which it is often served. Others think it originated from the term chatpati (tangy). However, no one truly knows the origin.

Though Chaats are prepared with a mixture of various ingredients yet, they are not so unhealthy to eat. But, there is Chaat like Aloo Tikki chaat and samosa chaat can be unhealthy especially for the people who are trying to lose weight. In short, Samosa Chaat is made when samosa is broken into bite-sized pieces and served with masala, chutney, and spices. Even though it's amazing street food, it can also be made at home. It's the perfect dish to experiment with because there are so many different sauces and spices to try it with.

Here are a few easy to toss- mix- assemble and relish options for a Sunday evening with Chaats:

Recipe-1] CHATPATA MAKKAI WALA CHAAT

Ingredients:

Oil-2 tsp

Ginger-1 tsp chopped

Green chili-1 tsp chopped

Onion-1 small chopped

Tomato- 1 small chopped

Mint leaves- 8-10 no

Coriander leaves- 1 tbsp. chopped

Chaat masala-1/2 tsp

Lime juice-1 tsp

Tomato ketchup-1 tsp

Red chili sauce-1 tsp

Aamchur powder-1/2 tsp

Imli chutney- 2-3 tsp

Flat papdis- 4-5 no

Nylon sev- 2-3 tbsp.

Fresh anardana- 2-3 tbsp.

Method:

1. boil the American sweet corn until tender and keep aside.

2. prepare all the cutting- chopping of the ingredients as listed, keep it all chilled until used.

3. heat oil add ginger, chilies, corn and saute for a few seconds, add salt to taste, lime juice, chaat masala and all other sauces and flavourings.

4. add in the boiled corn, onions, tomatoes, mint, coriander leaves and give it all a nice mix. Add in boiled potato cubes as well for a little more volume in the chaat.

5. toss the chaat well just before serving and assemble it all on a serving plate and garnish with anardana, coriander, imli chutney and serve it chilled.

Recipe-2] KALA CHANA FIRANGI CHAAT.

Ingredients:

Oil- 2 tsp

Garlic- 1 tsp chopped

Ginger-1 tsp chopped

Green chilies -1 tsp chopped

Kala chana- 2 cups boiled

Boiled potatoes-1 cup peeled and diced

Salt to taste

Black pepper to taste

Chaat masala-1/2 tsp

Schezuan sauce- 2 tsp

Lime juice-2 tsp

Tomato ketchup-1 tsp

Onions-1 small chopped

Tomatoes-1 small chopped

Coriander-2 tbsp. chopped

Mint leaves- 8-10 no

Lightly toasted peanuts- 2-3 tbsp.

Method:

1. prepare all the ingredients for the chaat masti mazaa for Sundays.

2. in a mixing bowl toss up together the ingredients for the chaat one by one, add

In seasonings to taste, sauces, chutneys and mix well.

3. add in the variety of veggies as per taste and give them all a nice mix.

4. add in a little cream cheese as well to balance the spice if needed.

5. garnish the chaat well with elements like sev, puries, coriander, chaat masalas and chutneys and offer them immediately garnish with toasted or roasted peanuts, mint, coriander and serve chilled.

Recipe- 3] MAKHANA MASTI CHAAT

Ingredients;

Makhanas- lotus seeds-1 cup

Oil-2 -3 tsp

Salt to taste

Black pepper- to taste

Lime juice-2 tsp

Peanut butter- 2-3 tbsp.

Boiled corn-1/2 cup

Boiled potatoes-1/2 cup diced

Cucumber-1/2 no peeled and cut

Tomatoes- ½ cup diced

Boiled chicken cubes- ½ cup

Sliced chicken sausages-1/2 cup

Tomato ketchup-2- 3 tsp

For more options on veggies:

Saute sliced zucchini

Sliced saute mushrooms

Sliced black and green olives

Fresh herbs/ parsley/ micro-greens

Method:

1. prepare all the ingredients for the chaat recipe as listed.

2. lightly toast the makhanas in oil on a medium flame and add a little salt and pepper into the makhanas and remove, allow to cool.

3. in a mixing bowl, combine together all the ingredients for the makhana chaat recipe. Start with the basic ones, add the sauces, ingredients to flavour the makhanas. I personally also tried it with peanut butter with tomato ketchup, a dash of imli chutney and mint- coriander.

4. add in the chutneys, seasonings to taste and give it all a nice toss and set the chaat into small bowls, add makhanas towards the end and sprinkle some more chaat elements onto the chaat bowls and serve it immediately.

5. for garnishing Chaats we can also use grapes, kiwi, berries, orange segments, cubed papaya etc can also be an option to be used in Chaats.

Recipe- 4] PAKODE WALI CHAAT

Ingredients:

Assorted pakodas- onion bhajiyas, potato bhajiyas, moong dal pakodas,

Mix veggie pakodas, paneer pakodas, boiled egg pakodas, chicken pakodas etc can be used.

Onions- ½ cup chopped

Tomatoes-1/2 cup chopped

Mint leaves- 8-10 no

Coriander leaves-2 tbsp. chopped

Peanut butter chutney-2-3 tbsp.

Red chili sauce-1-2 tsp

Garlic red chili chutney-2-3 tsp

Imli chutney- 2-3 tsp

Curd- ½ cup beaten.

Chaat masala-1/2 tsp

Roasted crushed jeera-1/2 tsp

Red chili powder-1/2 tsp

Lime juice- 2-3 tsp

Fresh fruits- pomegranate seeds or sliced dragon fruit.

Method:

1. to prepare the chaat elements, ensure all the ingredients are freshly cut and kept chilled.

2. choose between the pakodas as per choice and taste. Take 2-3 varieties of the pakodas for this chaat recipe.

3. the chaat is to be assembled just before serving, we need to keep all the choice of toppings, chutneys etc ready with us for this session.

4. the pakodas can be fried and assembled as chaat while they are a little warm as well similarly the moong dal pakodas can also be served while a little warm with toppings.

5. ensure the elements of the chaat are handy and ready to use once we start the assembly process. Add the toppings randomly on the pakodas, use squeeze out bottles to remove out the assorted topping sauces, chutneys etc on the chaat.

6. garnish the chaat with assorted garnishes from the classics to the creative ones and make it look nice, attractive and tempting.

Recipe- 5] PEANUT WALI KHASTA MAZAA CHAAT

Ingredients;

Peanuts- 1 and a half cup, boiled, fried/ roasted.

For non-veg- boiled/grilled/tandoori chicken sliced

For veg- paneer tikka- cut sliced/ cubes

For the chaat dressing:

Oil-1 tsp

Imli chutney-2-3 tbsp.

ginger juliennes-2-3 tsp

lime juice-2-3 tsp

mango pickle masala-2 tsp

tomato ketchup-2-3 tsp

raisins- 2-3 tsp

date puree-2-3 tsp

white vinegar-1 tsp

brown sugar-1- 2 tsp

mint and coriander- 2-3 tbsp.

onions- ½ cup chopped

tomatoes- ½ cup chopped

green chilies- 1 tsp chopped

chaat masala-1/2 tsp

salt and crushed pepper to taste

method:

1. prepare all the elements for the chaat and keep it all ready to toss.

2. choose between the veg and non-veg options for the chaat combination.

3. peanuts are a good choice to add into chaat and goes well with potatoes, boiled chana, 

Rajma, chauli etc.

4. assorted fruits like apples, pears, orange segments, ripe papaya cubes, grapes etc.

5. add in the assorted chutneys, sauces, chaat ingredients as needed and give it all a nice toss.

6. we can also use papdis, sev, bhujiya, crushed mathhri and other crunchy stuff as well like soya sticks, namkeen chiwda etc can also add taste and volume into the chaat. Garnish and serve immediately.

Recipe- 6] RAJMA AUR KAIRI WALI CHAAT

Ingredients:

Boiled rajma- 2 cups

Boiled cubed potatoes- 1 cup

Onion-1/2 small chopped

Tomatoes- ½ cup chopped

Green chilies- 1 tsp chopped

Lime juice- 2 tsp

Chaat masala powder- ½ tsp

Kala namak- ½ tsp

Raw mango- ½ cup cut

Imli chutney-1/4 cup

Green chutney- ¼ cup

Tomato ketchup-1 tsp

Roasted crushed jeera-1/2 tsp

Red chili powder-1/4 tsp

Flat papdi-1/2 cup

Nylon serv-1/2 cup

Assorted fruits-1/2 cup cut

For garnish- 

Assorted nuts

Assorted greens

Sliced dates

Method:

1. prepare all the ingredients for the chaat and ensure they are all cut and kept chilled.

2. boil the rajma and keep aside, boil potatoes and peel, cut into cubes and keep aside.

3. prepare all the other ingredients as well for the chaat and keep it handy.

4. fruits, garnishes, toppings, options for veg and non-veg need to be checked.

5. just before serving the guest. We need to add everything from rajma to veggies and kairi into the mixing bowl and add 

Seasonings, chutneys, sauces as per taste and give it all a nice toss, mix.

6. assemble the chaat into small glasses, mini portion bowls etc and place colorful garnishes on the chaat and ensure it is looking fresh. Serve the chaat immediately and relish it.

Sterling Holidays Leads the Way for Destination Weddings

45 Resorts across hill stations, beaches, heritage and pilgrimage locations Large resorts for Grand Weddings, Boutique resorts for Intimate Weddings

At the recently concluded ET MICE and Wedding Tourism Awards 2024, Mumbai, Sterling Puri emerged as the Best Destination Wedding Venue (East). This coveted award celebrates brands that excel in catering to Meetings, Incentives, Conferences, Events and Socials / Wedding segment.

Nestled in a picturesque estuary where the Dhaudia River meets the sea, Sterling Puri spread over a sprawling 15 acres offers the perfect setting for a destination wedding. With a breath-taking location, multiple venues, large lawns, spacious and well-appointed rooms featuring local Pattachitra artwork offering stunning views of the Bay of Bengal, this resort is an ideal destination for couples seeking to make their iconic day into an unforgettable memory.

With 45 destinations Sterling offers a range of locations to choose from – hill stations, beaches, waterfronts, heritage and pilgrimage locations. Some of our large resorts in Alleppey, Ooty, Kodaikanal, Munnar, Darjeeling, Mount Abu, Puri etc. that are spread over multiple acres lend themselves to Grand Destination Weddings and feature multiple banquet halls of varying sizes and lush lawns for pre/post wedding ceremonies. Similarly, exuding the charm of the destinations, boutique resorts like Anaikatti, Balicha, Kalimpong, Karwar, Godavari, Guruvayur etc. are ideal for couples wanting to have an intimate wedding with close friends and family – where they can take up the entire resort for the occasion – giving them total privacy and flexibility of use of the resort and its facilities.

The resorts provide creative fun games and activities to engage the guests in between the ceremonies. Live streaming facilities ensure that the celebrations can be shared with extended family, real-time.

A dedicated wedding manager at the resort ensures that every detail, from the planning stage to the wedding day rituals, is meticulously taken care of, allowing families to enjoy the event stress-free. Tailor-made selection of services for couples including gourmet specials, thematic setups, choices in transportation, and bridal services like pre-wedding bridal treatments at the signature Subuthi Spa are also provided. 

"We are thrilled with the recognition that Sterling Puri has received. It’s a testament to the trust of our many wedding guests and partners who look to celebrate their momentous day with us, and to our dedicated teams who help make their celebrations into memorable occasions. Sterling caters to an entire range of events – from wedding proposals to pre-wedding shoots to wedding events from ‘haldi’ to ‘bidaii’ to honeymoons and anniversaries!” said Harinath Mohanasundaram, Senior Vice President – Marketing, Sterling Holiday Resorts.

MICHELIN Guide Dubai 2024 Underpins Emirate’s Status As Culinary Hotspot

National, July 2024: MICHELIN revealed the third edition of its annual MICHELIN Guide Dubai during a prestigious ceremony last night at the recently opened One&Only One Za’abeel. Among the highlights was Row on 45 becoming the fourth restaurant in Dubai to receive two MICHELIN Stars.

This year’s prestigious MICHELIN Guide Dubai includes a total of 106 restaurants, representing a 53.6% jump since the Guide’s inception in 2022 when it listed 69 restaurants. Decided upon by MICHELIN’s famously anonymous inspectors, the increase in restaurants in this year’s edition, also up on the 90 included in 2023, is testament to Dubai’s expanding and increasingly diverse gastronomy scene.

The 2024 edition recognises four two MICHELIN Stars restaurants, and 15 one MICHELIN Star restaurants, four of which are newly awarded. Dubai is now also home to 18 Bib Gourmand restaurants and three with a MICHELIN Green Star. (See full list of restaurants below.)

Indian cuisine continues to carve a niche with its innovative concept-dining restaurants taking 11 places in the Michelin Guide Dubai. Building on the success of previous venues featured and awarded Stars and other recognition, Indian tapas bar Revelry joins the list, with inclusion in the Bib Gourmand category. Trèsind Studio (chef Himanshu Saini) and avatāra (chef Rahul Rana) maintain their presence in the Guide, with two Stars and one Star respectively, while Indya by Vineet (chef Vineet Bhatia) continues to be a Bib Gourmand restaurant. Conceptualised around the different seasons of India, taking the country’s agricultural heritage and culinary traditions into account, Revelry is an offering by Passion F&B, which is also the team behind Trèsind Studio and avatāra, continuing the company’s impressive run in the Michelin Guide Dubai.

Some 35 different types of cuisine are represented across the 106 restaurants, with the selection underpinning Dubai’s burgeoning culinary scene, as well as its commitment to delivering exceptional dining experiences across the city. 

Issam Kazim, CEO of the Dubai Corporation for Tourism and Commerce Marketing (DCTCM), said: “We proudly celebrate the third edition of the MICHELIN Guide Dubai, reflecting on our journey from its debut in 2022, to celebrating the expansive list of selections this year. We extend our congratulations to all the restaurants recognized, as well as the restaurateurs, chefs and other talent involved in their respective successes. Dubai’s culinary scene continues to be a key pillar of the wider offerings that are making it one of the best cities to visit, live and work in, with diverse gastronomic offerings catering to all tastes and budgets for our visitors and residents.”

Gwendal Poullennec, International Director of The MICHELIN Guides, said: “Dubai is now truly recognized as an international gastronomic destination and its impressive development continues year on year. Its appeal isn’t just with international travellers or local gourmets; talented chefs and restaurateurs from around the world are now also attracted by its vibrant dining scene and arrive keen to make their own mark in the city. With so many different styles of restaurant and types of cuisine, there really is something for everyone.”

Dubai is renowned for being a culinary capital and plays host to a diverse selection of more than 13,000 restaurants and eateries across the city, from street food, to hidden gems and fine dining, catering to almost 200 nationalities living in the city. The latest Dubai Gastronomy Industry Report ranks Dubai second in terms of restaurant density across the globe, in addition to being named one of the top 10 cities for food lovers.

The emirate’s development as a globally recognised gastronomy hub is evidenced through an eclectic range of awards, accolades, and initiatives, including being named No.1 global destination for a third successive year at the Tripadvisor Travellers’ Choice Awards 2024, and hosting the annual Dubai Food Festival, which celebrated its 11th edition this year.

As one of the oldest and most prestigious food guides globally, the MICHELIN Guide has been rating restaurants anonymously since its inception in the 1900s through a three-star system, as well as Bib Gourmand which recognises reasonably priced quality cuisine. MICHELIN Green Star awards were introduced in 2020 and recognize restaurants at the forefront of the industry when it comes to their sustainable practices.

The growth of the emirate’s gastronomic landscape continues to be on an upwards trajectory and is reflective of the success achieved within the tourism sector – in 2023 alone, Dubai welcomed a record 17.15 million international overnight visitors, a 19.4% year-on-year increase. This year, between January and May, a total of 8.12 million visitors stayed in Dubai, up 10% on the same period in 2023.

MICHELIN Guide Dubai 2024 Selection

Two Stars

Il Ristorante-Niko Romito

Row on 45 (new)

STAY by Yannick Alléno

Trèsind Studio

One Star

11 Woodfire

Al Muntaha

Armani Ristorante

avatāra

Dinner by Heston Blumenthal

Hakkasan

Hōseki

La Dame de Pic Dubai (new)

moonrise

Orfali Bros (new)

Ossiano

Sagetsu by Tetsuya (new)

Smoked Room (new)

Tasca by José Avillez

Torno Subito

Green Star

Boca

LOWE

Teible

Bib Gourmand

21 Grams

3Fils

Aamara

Al Khayma Heritage Restaurant

Bait Maryam

Berenjak (new)

DUO Gastrobar (new)

Goldfish

Hoe Lee Kow (new)

Ibn Albahr

Indya by Vineet

Kinoya

Konjiki Hototogisu (new)

REIF Japanese Kushiyaki - Dar Wasl

REIF Japanese Kushiyaki - Dubai Hills (new)

Revelry (new)

Shabestan

Teible

MICHELIN Special Awards 2024

Young Chef Award: Jesus Lobato Suarez, Head Chef at Smoked Room

Sommelier Award: Michael Mpofu, Celebrities by Mauro Colagreco

Service Award: DuangDy by BO.LAN

Opening of the Year: The Guild

For more details on these and other restaurants listed in the MICHELIN Guide Dubai 2024, please visit: guide.michelin.com

Yatra Online partners with Cipla to offer exclusive domestic travel services

New Delhi, India, July 2024: Yatra Online Limited {BSE: 543992 & NSE: YATRA}, ”), India’s largest corporate travel services provider and one of the leading online travel companies in India among key OTA players in terms of gross booking revenue and operating revenue, for Fiscal Year 2023. (Source: CRISIL Report), today announced that it has secured the travel mandate for Cipla Limited, a leading global pharmaceutical company headquartered in Mumbai. 

Under this partnership, Yatra will provide tailored, end-to-end travel services to meet the diverse needs of Cipla’s employees. Key amongst these services is a customized self-booking tool designed specifically for domestic travel bookings, covering air travel, hotel accommodations, and cab services. 

Speaking on the partnership, Dhruv Shringi, CEO & Whole-Time Director, Yatra Online Limited said "We are delighted to have been chosen as the travel partner for Cipla. This collaboration underscores our commitment to delivering exceptional travel management services tailored to the unique requirements of our clients. We consider this partnership to be a significant milestone for us, marking an exciting opportunity to extend our world-class travel management services to Cipla." 

About Yatra Online, Inc.

Yatra Online, Inc. is the ultimate parent company of Yatra Online Limited (a public listed company at NSE and BSE) whose corporate office is based in Gurugram, India. Yatra Online Limited is India's largest corporate travel services provider in terms of number of corporate clients with over 813 corporate customers and it is the third largest online travel company in India among key OTA players in terms of gross booking revenue and operating revenue, for Fiscal Year 2023. (Source: CRISIL Report), operating the website https://www.yatra.com/. The company provides information, pricing, availability, and booking facility for domestic and international air travel, domestic and international hotel bookings, holiday packages, buses, trains, in-city activities, inter-city and point-to-point cabs, homestays and cruises. With approximately 105,600 hotels and homestays contracted in approximately 1,490 cities across India as well as more than 2 million hotels around the world, the company is India’s largest platform for domestic hotels (Source: CRISIL Report). The company also launched a freight forwarding business in late 2020 called Yatra Freight to further expand its corporate service offerings. 

Smart Service With A Smile To Maximise Guest Satisfaction In The Hospitality Industry. By: Dr. Kaviraj Khialani- Celebrity Master Chef.

The hospitality industry as we all know is all about offering the very best of our product and service to our valued guests and clients who wish to experience our professional offering by being different and impressive in approach with continued dedication and commitment. It is important to note that first impression is the last impression is not always true in our industry but yes a perception once made or developed in the guests mind can affect the goodwill & reputation of our business in the market. 

It is imperative to follow a few principles of quality service by all our departments across all verticals and available options where the guest needs to be at the centre point of attention at all times. Revenue and finance flows are very much dependant on the satisfaction levels of our guests be it walk ins- corporate or combination of them. Humility and Simplicity coupled with service ethics and values, empathy and empowerment among the team members, constant greed to improve ourself, valuing the feedback received by the guests and working on the same in order to improve the overall image of our brands and business in the market on the whole.

What are the factors to keep in mind when we wish to offer Smart & Quality Service with a Smile!!!

1. BEING YOUR BEST VERSION: it is important to note that that service in hospitality industry starts from here, being the best version of yourself will only happen if you are truly interested in doing what you are doing and it should be delivered with constant quality delivery and consistency to meet up the levels of expectations.

2. BASIC’S TO BE CLEAR: it has been found that a few team members in various departments are somehow not very well groomed and or prepared to face the real-life situations and to be able to acknowledge the guests’ requests, needs and that can lead to a little disappointment too from guest point of view. We need to ensure that all team members are well inducted into the team and are ablet to meet the levels of SOP which have been set.

3. COMMUNICATE WITH CLARITY: It is important that one is able to have an open mindset when speaking with guests and especially when it comes to communication being a barrier in some cases with foreigner guests etc. at times there are terms and concept, wordings which may not be known to everyone so keeping the conversation viable and understandable will be important. Training of the staff on a regular basis on guest interactions can be beneficial.

4. KNOW YOUR PRODUCT: there are times when a guest has interacted with a particular staff in the hotel say for example at the reception desk and in regards to a room availability or so and the reply given is that I will divert you to my colleague and there too he gets a pass on treatment to the next person this can be kind of trouble shooting and can call for unexpected reactions from his side and can cause a commotion and create a scene at the front desk for no reason.

5. TEAMWORK WORKS.SO LETS DO IT: A team that works together, comes together, stays together achieves together. A number of theories and planning, training and motivation goes into getting a team to come together to achieve common organisational goals.at times there are team members who do not perform due to an introvert personality and prefer to let someone else do it. But it would be advisable to ensure that members of the team are on the same page and are guided.

6. COMPETE WITH COMPATIBILITY: Today’s guests and travellers are in need of a little beyond just accommodation, food, spa and the health clubs etc. they are also looking for smart and welcoming staff at all levels who can hold a good conversation and be able to guide and support with information and facts as needed especially by foreign guests. we all know that there is utmost competition in our industry and a little error here and there can lead to a loss of revenue and image.

7. TRY TO BE ONE STEP AHEAD: Being a little impromptu always helps to think a little ahead of time and being able to use our intuition and thought process we can mesmerise the guest service experience to level next.it has been found that people who are able to forecast and visualise affirmations and positive thoughts are able to be on a better graphs when it comes to performance level scales and appraisal formalities as every employer or boss would like to see or know how and what extra has the staff done for me and my brand.

8. DO NOT GET INTO POLITICAL DRAMA: Where there are people there ought to be some kind of situational goof ups and errors, clashes and or jealousy too be it any field, industry or work area. Human nature is such that it needs appreciation for all the good done or else the tape recorder in the mind starts recalling all of the past and leads to unwanted situations and emotional imbalance. It is better to keep your mind with your work and focus on the outcomes expected by the hotel and the boss. It is important not to get involved in staff issues, avoid being a leader and lead any kind of argument or situation. Being yourself is the wisest and best way to avoid conflicts.

9. SELF DEVELOPMENT & SELF ESTEEM: This industry having various verticals attached to it from hotels to restaurants, tourism and airlines, retail and corporate etc is always looking for smart candidates with good communication skills and pleasing personalities to be hired and added to the company’s task force in order to add value and get their expertise used in getting business and betterment of the organisation on the whole. Therefore, one needs to be little careful about the self-outlook, grooming, being dressed to impress, being able to gel well with the team.

10. HAVING A FUTURISTIC THINKING: the hospitality industry on the whole is a great one to be a part of. It calls for a vision and mission which can be customer friendly, open to discussion, practical to explore, accepting change, adaptation to diversities, having a passion towards service quality to name a few. At the same time the staff and team members should also look at planning your own career as time flies. It is possible to achieve goals and ambitions pretty easily as well by just controlling the mind and the karmic gestations.

Conclusion: Hospitality 2k24 is a new era of changes, new envisions as we are actively working on viksit bharat and a positive hope towards making our bharat one of the top destinations in the world for tourists to come down explore our country and read, study, visit various parts and gather information, try out the cuisines, experience the cultural heritage of our country beyond just accommodation but also spirituality.

Cygnett Hotels & Resorts launches a comprehensive leadership program to train hospitality leaders.

New Delhi July 2024: In a major initiative to train current and emerging hospitality industry leaders, Cygnett Hotels & Resorts has recently introduced its Comprehensive Cygnett Leadership Development Program (CLDP).

This initiative marks a significant milestone in the hospitality company’s commitment to nurturing talent, driving innovation and ensuring sustained growth within the organization. At the heart of CLDP lies an intense and comprehensive training module of nine months, divided into three phases.   

Today's hotel industry faces a shortage of skilled leaders who can adapt to rapid market changes, enhance guest satisfaction, and manage diverse teams. This gap hampers operational efficiency, management innovation, and maintaining competitive service standards.

“We recognize the importance of nurturing and empowering future leaders at Cygnett Hotels & Resorts. Today’s competitive market requires a pipeline of visionary leaders who can help build and secure an edge over the rest. CLDP provides insight into real-life examples so hospitality leaders understand how the right mindset, attitude, and communication directly impact team performance,” said Mr Sarbendra Sarkar, Founder & Chairman of Cygnett Hotels & Resorts.

The program has been designed holistically to provide a structured framework that includes people skills, leadership skills, digitalization, a strategic approach to key hotel departments, HR management, accounting for non-accountants, finance, marketing, auditing, and cultural transformation. The training program encompasses reference material, daily operational tasks, virtual sessions, assignments, and one-to-one interaction with industry experts. The program aligns with international standards and offers an internationally recognised certification.

“The leadership development program offers an exceptional opportunity for our team members to develop advanced leadership skills, rethink strategies, and adapt to ensure the organization remains at the forefront of progress. This comprehensive program will empower our key leaders to foresee future trends and unlock new avenues for business growth,” said Mr. Sachin Gaur, Associate Director of Learning & Development and Quality Assurance at Cygnett Hotels & Resorts.

CLDP complements the Cygnett Learning Academy, which offers a wide range of training programs, from job-specific sessions to brand immersion and soft skills development, catering to internal and external participants. The Cygnett Learning Academy has played a crucial role in helping the company's team develop and acquire new skills throughout their careers.

Sheraton Celebrates the Opening of its 100th Hotel in Greater China with the Debut of Sheraton Lanzhou Anning

The new hotel made its debut in the city of the Yellow River with a refreshing design, embodying the brand spirit of "The World’s Gathering Place" with vibrant energy

Sheraton Hotels & Resorts, part of Marriott Bonvoy’s global portfolio of more than 30 hotel brands, today announced the opening of Sheraton Lanzhou Anning in Lanzhou of Gansu province. The opening also marks the 100th Sheraton Hotel in Greater China, where the brand made its market debut 50 years ago. Located in the heart of Lanzhou's Anning District, the new hotel draws on the brand’s roots as a gathering place for both locals and guests in communities around the world, which continues to evolve through Sheraton’s new design vision of creating intuitive and holistic experiences through spaces to connect, be productive, and enjoy a sense of belonging.

“We are delighted to welcome the 100th hotel for Sheraton brand in China in Lanzhou of Gansu province. said Betty Tian, Vice President, Marketing, Communications, Premium & Select Brands, Greater China, " Throughout the 86-year brand development globally, Sheraton has been committed to innovation, establishing the industry's first computerized central reservation system in 1958. With the opening of the Sheraton Sanya Resort in 2003, the concept of leisure destination resorts was introduced to China. Over the past 50 years of development with China's tourism industry, Sheraton has become a symbol of premium hotel brand in the country. The brand's new vision of transformation journey that began in 2018 aims to introduce the brand spirit of 'The World’s Gathering Place' to more travel destinations favored by guests. In the future, we will continue to focus on guests, innovate, and enhance the vitality of the brand.”  

Sheraton Lanzhou Anning marks the debut of the Sheraton brand in Lanzhou of Gansu province. The new hotel provides a scenic setting on the bank of the Yellow River and near Lanzhou’s bustling industrial and educational center, the Anning District. The new hotel boast a prime location with convenient transportation access. It ‘s approximately 55 kilometers from Lanzhou Zhongchuan International Airport and about 6 kilometers from Lanzhou West Railway Station. Guests can easily visit historical and cultural attractions such as the Gansu Provincial Museum and the Zhongshan Bridge during their stay.

A Modern-Day Community Hub
At the heart of the new experience at Sheraton Lanzhou Anning is the lobby, which was designed as a holistic and open space that invites people to connect or be alone amongst others, creating a sense of energy and belonging. A destination steeped in heritage and history, the property called upon The Yellow River culture, Silk Road culture, and ecological culture as sources of inspiration for its interior design. For example, the lobby’s background wall draws inspiration from the undulating hills of the Silk Road, using modern abstract techniques and metallic materials to depict the charm of the Lanzhou Silk Road Desert.

As iconic public spaces of the Sheraton brand's transformed design, the Community Table, The Booths, and The Studios are focal points in the lobby. The brand’s signature Community Table is an inviting, purpose-built workspace that anchors the hotel’s lobby and allow guests to work, eat and drink while soaking up the energy of the space. Guests can also retreat in Sheraton’s signature The Booths, a quiet space that offers privacy without breaking the flow. The Studios, located in the lobby of the hotel, provide flexible event spaces to meet guests’ needs and a relaxed atmosphere that can foster communication and collaboration with team members.

New Elevated Food & Beverage Experience
The hotel showcases the distinctively local culinary scene with three restaurants and a specialty café concept, and a cozy bar. Sheraton Lanzhou Anning’s new elevated food & beverage features &More by Sheraton, transitioning guests seamlessly from day to night with creative, convenient and flexible culinary & beverage options. Daily Social features gourmet buffets and a la carte menus with an impressive selection of international and regional favorites. YUE, Sheraton’s signature Chinese restaurant, creatively combines Cantonese cuisine with seafood and offers a unique culinary experience with 24 private dining rooms. Additional culinary and beverage offerings include Soo Noodles, where guests can savor authentic Lanzhou noodles of different flavors along with local snacks and Unspoken, an intimate bar serving creative cocktails and fine wines from all around the world.

Guest Rooms & Club Lounges that Champion Productivity
The Sheraton Lanzhou Anning features 354 modern and stylish guest rooms and suites, ranging from 42-square meters to 190-square meters. Floor-to-ceiling windows welcome natural light into each room, while soft finishes and light wood tones complement each other to create a warm and elegant feeling of home. Additionally, all guest rooms are equipped with convenient office desks and chairs, integrated chargers, and multi-level intelligent lighting systems. The bathrooms are designed with modern walk-in showers and bath amenities by Gilchrist & Soames.

Sheraton Club, an exclusive space for Marriott Bonvoy Elite members and guests staying at Executive Floor, offers an elevated experience in which guests are uplifted through meaningful productivity and a connection to the environment. Guests will find curated food and beverage offerings, premium amenities, enhanced connectivity, and a private atmosphere for working and relaxing.

Meetings, Events and Amenities
Sheraton Lanzhou Anning offers 1,900 square meters of banquet and meeting space. The 1,200-square-meter pillarless Grand Ballroom is 8 meters in height, which can accommodate up to 1,000 guests and is equipped with a 108-square-meter embedded HD LED screen. The hotel also offers five versatile meeting rooms ranging from 30 to 60 square meters. Sheraton Fitness that is completed with advanced aerobic exercise equipment, as well as an indoor heated Swimming Pool.

“We are very proud of this milestone opening and feel that Sheraton Lanzhou Anning is perfectly primed to represent Sheraton Hotels’ existing legacy and bright future as the 100th property in Greater China.” said Peng Sun, General Manager, Sheraton Lanzhou Anning. “ The hotel will provide an ideal gathering place for guests from around the world in Lanzhou with the features and experiences of Sheraton's transformation, diverse dining options, and signature services.”