Ranjan Kumar Das

Ranjan Kumar Das is General Manager cluster at WOW Hotels

Ranjan was the General Manager of The Muse Sarovar Portico in 2010 when we did this interview.
Prior to that, he was the Corporate Training Manager at  Sarovar hotel.

What are the three attributes that make a successful hotelier?
Invariably, every successful hotelier has the following attributes:
1.       Highly motivated and a self-starter. The urge and hunger to do something new every day
2.       A very positive attitude. The never say die attitude, which makes people surge ahead in spite of repeated failures and setbacks.
3.       Compassionate and warmth for their guests.

What is better when you starting your career or early in your career, a better salary or a better company?
A better company of course. Salary will follow after sometime anyways.

What are your favorite questions in an interview & why?
I have two favorite questions:
1.       Tell me about yourself?
This is a very open-ended question and I am looking for biodata of the person expressed in his own words and something more than what is printed on his resume. It also allows me to ask questions and explore deeper, whenever required in between.

2.       What made you choose this department/industry/fields etc?
A very simple question but I always look for the hunger/ urge and passion in the candidate towards his/her field/dept.

How important are Grooming & Communication skills in this industry?
Hospitality is all about presentation and communication, hence these are essential attributes.

What can an applicant do on his/her resume to attract your attention?
1.      Simple, straightforward English
2.      Achievements can be highlighted (pick those are relevant and important only)
3.      Check spellings

General Manager Interviews