Connecting the Dots: Paving the Way for Hospitality Excellence

In a world where connectivity is the key to progress, "Connecting the Dots" emerges as a beacon of knowledge, collaboration, and inspiration within the hospitality industry. The groundbreaking podcast, envisioned by industry luminary Mr. Prashant Mishra, exceeds the boundaries of traditional learning, bringing together seasoned professionals and aspiring hoteliers in a dynamic exchange of ideas and expertise. 

1. About R-own 

Welcome to R-own, a thriving community that brings together seasoned hoteliers with a wealth of industry experience and aspiring individuals looking to make their mark in the world of hospitality. With a shared passion for creating exceptional guest experiences, R-own serves as a platform for collaboration, mentorship, and networking. At R-own, we believe in the power of knowledge-sharing and mentorship.Seasoned hoteliers generously impart their expertise, while aspiring Hoteliers gain valuable insights, learning from the best in the business. 

Our inclusive and collaborative environment fosters growth, propels careers forward, and cultivates lasting relationships within the hospitality community. Join us at R-own and be part of a vibrant community that cherishes the timeless essence of hospitality, embraces innovation, and paves the way for a bright future in the industry. Together, let's elevate the art of hospitality and shape the next generation of hoteliers through “Connecting the Dots”. 

2. About “Connecting the Dots” 

"Connecting The Dots" serves as an extension of R-own's vision, providing a unique avenue for professionals to connect, share insights, and elevate the industry.Through "Connecting The Dots," we believe in the power of storytelling 

and the immense value of personal experiences. Through this podcast, we provide an opportunity for seasoned professionals and aspiring hoteliers to share their invaluable knowledge with a global audience.

By sharing your personal journey, anecdotes, and insights, you can inspire and empower individuals who are passionate about the hospitality industry. Our mission is to bridge the gap between industry experts, thought leaders, and eager learners, creating a thriving community built on collaboration and innovation. Whether you have worked in luxury hotels, managed successful restaurants, or pioneered groundbreaking concepts, "Connecting The Dots" invites you to be a part of this dynamic exchange of ideas and expertise. 

The journey from R-own to "Connecting The Dots" finds a common thread in Prashant Mishra. An engineer turned hospitality entrepreneur, Prashant's story embodies the essence of both platforms. His experiences, shared on R-own, and echoed in his role as the host of "Connecting The Dots," serve as a bridge between the community and the enriching narratives within the podcast. 

3. Vision and Mission 

Our vision is to aspire people to create a collaborative ecosystem where people can thrive and build a place where they can freely interact, communicate and build a hoteliers community. By continuously evolving our platform and services we are ready to foster and cultivate a future where people in the hospitality business connect and network with each other. Our core mission is to empower hospitality professionals to scale and build their community to form a highly effective network within the hospitality industry. R-own provides innovative opportunities that unlock solutions by creating optimized operations to build a platform that offers excellence and growth. 

4. Meet The Host 

“The hospitality industry has a lot to offer to those who wait.” 

The driving force behind the captivating journey of "Connecting The Dots," the man behind the vision of the podcast, Mr. Prashant Mishra, an engineer by profession, embarked on a remarkable 15-year journey in the hospitality industry. Despite starting as a verification officer for HDFC bank, his passion for hospitality drove him to join Praxis Services as an Executive Revenue Manager, marking the beginning of an extraordinary career. Having worked with renowned brands such as Sayaji, MAYFAIR, Carlson Rezidor, Hyatt, and Marriott, Prashant gathered valuable expertise. Motivated

by his experiences, he took a bold step and founded Playotel Hotels, successfully establishing a presence across India. His entrepreneurial spirit didn't stop there; he went on to establish Retvens Services, Central Asia's largest Revenue Management Firm, with an impressive portfolio of 150+ hotels nationwide and an exceptional retention rate of 97%. Prashant's vision has not only shaped the podcast but has also left an indelible mark on the landscape of hospitality, fostering a community where knowledge, experience, and passion intersect. With 30 episodes filled with insightful narratives, the podcast continues to be a source of inspiration, connecting individuals through the power of storytelling. 

5. The Journey from the 1st Podcast to the 30th Podcast 

As "Connecting The Dots" embarks on its journey, the evolution from the first podcast to the thirtieth is a testament to the impact it has had on the hospitality community. The podcast has become a dynamic hub where industry leaders and aspiring hoteliers come together to share stories, exchange insights, and foster a sense of camaraderie. 

Each episode is a stepping stone, building on the success of the previous one, creating a rich tapestry of experiences and knowledge. From the first tentative steps, the podcast has grown into a powerful platform that not only connects dots within the industry but also shapes the narrative of the future of hospitality. 

From the first tentative steps, the podcast has grown into a powerful platform that not only connects dots within the industry but also shapes the narrative of the future of hospitality. 

Conclusion 

In conclusion, "Connecting the Dots" and R-own are not just platforms; they are catalysts for change, innovation, and growth within the hospitality industry. By fostering collaboration, sharing experiences, and building networks, these initiatives shape the future of hoteliers, creating a community that thrives on knowledge, mentorship, and meaningful connections. 

Led by the visionary Prashant Mishra, this dynamic duo invites you to be a part of a community that values stories, cherishes experiences, and shapes the future of hospitality. Join this journey, connect the dots, and be a part of the vibrant tapestry that is redefining hospitality excellence.

Oberoi Realty ties up with Marriott International to develop two hotels in MMR

The two hotels include JW Marriott Hotel in Thane Garden City and Mumbai Marriott Hotel Sky City in Borivali that are both set for completion in 2027-2028

Oberoi Realty on February 16 entered into an agreement with Marriott International for the development of two hotel properties in the Mumbai Metropolitan Region.

Oberoi Realty on February 16 entered into an agreement with Marriott International for the development of two hotel properties in the Mumbai Metropolitan Region.

These include JW Marriott Hotel Thane Garden City and Mumbai Marriott Hotel Sky City in Borivali both set for completion in 2027-2028. These developments are positioned to redefine the landscape of urban living and hospitality in Mumbai, promising unparalleled experiences for both residents and visitors alike, the company said in a regulatory filing..

“These developments are positioned to redefine the landscape of urban living and hospitality in Mumbai, promising unparalleled experiences for both residents and visitors alike,” the company said in a regulatory filing.

“We are delighted to develop and bring the JW Marriott Hotel Thane Garden City to Thane and the Mumbai Marriott Hotel Sky City to Borivali. The JW Marriott Hotel Thane Garden City will be set in Oberoi Garden City, Thane, our integrated development spread across 75 acres which will also consist of luxury residences and world class amenities,” said Vikas Oberoi, Chairman & Managing Director, Oberoi Realty Limited.

The Mumbai Marriott Hotel Sky City will be part of Sky City, the company’s integrated living development, spread across 25 acres in Borivali East which also consists of 8 luxury residential towers and the premium Sky City Mall that spans over 1.5 million square feet.

JW Marriott Hotel Thane Garden City will be developed within Oberoi Garden City, Thane – an integrated development by Oberoi Realty. “Building on the success of Oberoi Garden City, Goregaon, we are committed to enhancing Thane's lifestyle with luxury apartments, landscaped gardens, and world-class education. The JW Marriott Hotel Thane Garden City will add exemplary hospitality to the growing affluence of Thane,” he said.

Situated in Sky City by Oberoi Realty, Mumbai Marriott Hotel Sky City will further enhance the integrated lifestyle. The company has delivered nearly 1500 apartments which are in the process of being handed over to their customers. Sky City Mall is slated to launch in FY 2024-25.

The company has so far delivered 45 completed projects across Mumbai.

Tria Uma Wisata Hails Sustainable Tourism at OTM Mumbai 2024

Mumbai, February, 2024:Tria Uma Wisata Tours & Travel, Bali’s leading Destination Management Company recently participated in Asia’s largest travel exhibition OTM 2024with a stall specially curated to showcase the visionary sustainable tourism theme. During the event being held fromFebruary 8 to 10 at the Jio World Convention Centre, BKC, Mumbai,Tria Uma Wisata presented a range of tranquil travel packages that one can avail of when visiting Bali, Indonesia.

Aligning with this year's theme on sustainability, Tria Uma Wisata's stall, set within theIndonesia Tourism Board's pavilion, upheld sustainable travel practices and eco-friendly tourism initiatives. The stall showcased Tria Uma’s commitment to creating travel experiences that promise adventure and exploration along with the preservation and respect of our planet's natural and cultural resources.

Speaking about the participation in OTM 2024,Ms Niluh Werdiani, Managing Director, Tria Uma Wisata Tours & Travel,said, "The OTM Mumbai 2024 was a truly high-energy exhibition as we saw an abundance of visitors from across the world and several other well-designed stalls from other exhibitors at the show. We at Tria Uma Wisata had the chance to present our commitment to sustainability in the travel industry through our thoughtfully curated tour packages in Bali that celebrate sustainability at every touchpoint. We are delighted to share our vision in promoting eco-friendly tourism practices with the global community at the platform provided by OTM 2024."

Tria Uma Wisata's thoughtful approach tosustainable travel was well-received by the visitors. Tria Uma is dedicated to upholding its vision to offer sustainable travel solutions that contribute positively to the global tourism industry while establishing environmental consciousness.

OTM 2024 Mumbai saw a 50% rise in footfalls this year as Asia’s largest travel exhibition witnessed an unprecedented gathering of approximately 1,600 exhibitors and over35,000 professionals from 60 countries and various Indian states and UTs.

Deepika Padukone as Hilton’s new global brand ambassador!

BCIHMCT Delhi to hold a two-day International conference

The theme of the 14th  India International Hotel, Travel & Tourism Research Conference (IIHTTRC, 2024), which will be held from March 6-7, is "“Climate Change, Geo-political Conflicts and Crisis Management.” 

The Banarsidas Chandiwala Institute of Hotel Management & Catering Technology will host the 14th edition of India International Hotel, Travel & Tourism Research Conference from March 6 to 7, 2024. To be held in a hybrid mode, the upcoming conference will focus on the theme “Climate Change, Geo-political Conflicts and Crisis Management.” 

Amidst the theme of Tourism & Peace  proposed by UNWTO for the year 2024, the conference intends to address, discuss and devise future strategies also for Climate Change, Geo-political Conflicts & Crisis Management in the Hospitality & Tourism Sector. The aim of 14th  India International Hotel, Travel Tourism Research Conference is to bring together a unique and international mix of experts, researchers and decision makers both from academia and industry across the globe to exchange their knowledge, experience and research innovations to highlight and deliver best possible outcome to discourse the chosen components of the theme i.e. Climate Change, Geo-political Conflicts & Crisis Management.

The conference will include formal presentations, workshops, awards and other industry related forums. Apart from the regular presentations, the conference will include keynote addresses by eminent speakers and experts from both industry and academia. Original articles, research papers and case studies that highlight the issues will be included in formal research presentations during the conference.

The conference with the overall theme focused on “Climate Change, Geo-political Conflicts and Crisis Management” has a wide range of sub-themes, including –

Climate change, Geo-political, Conflicts and Crisis Management (CORE THEME), Post Crisis Tourism and Hospitality Scenario, Trust & Loyalty during crisis, Film Tourism, Destination Promotion & Economic Development, Travel & Tourism Education and Training Needs, Role of Big Data, Smart Applications and social media as peace navigator, Rural Tourism, Host Participation & Inclusive Growth, Destination Marketing, Branding and Loyalty through Green Investment, Food Safety: Technological Innovation & Sustainability, Environment, Sustainability and

Green Investments, Innovations & Entrepreneurship avenues in Tourism & Hospitality, Strategic Advances & Digital Futures in Tourism & Hospitality.

Selected Quality papers shall be published in “Indian Journal of Applied Hospitality Tourism Research” Vol 16 (ISSN 0975 4954), an annual peer-reviewed open access Hospitality & Tourism Management Journal indexed in India Citation Index (ICI), Cite factor and CABI. Also, the selected papers from the conference will be published in an ISBN Edited Book titled “Tourism & Hospitality: Climate Change, Geo-political Conflicts & Crisis Management”.

BCIHMCT is a NAAC “A+”-accredited institution and affiliated with GGSIP University, Delhi.

Saudi Tourism Authority Makes Third Consecutive Appearance at OTM

Saudi Tourism Authority Makes Third Consecutive Appearance at OTM; Designates India as a Prime Source Market with 50% Surge in Visitation Since 2022

• This year, the Saudi Tourism Authority (STA) returns with a stronger delegation, comprising key stakeholders such as DMOs, DMCs, Hotels, Tour Operators and Airlines

• The delegation will spotlight tourism offerings, emphasizing its commitment to making India the top source market, in line with Vision 2030, aiming to welcome 7.5 million Indian visitors by 2030

• Saudi Tourism Authority is committed to partnering with India’s leading travel and tourism trade to create shared value and provide enabling solutions to unlock the unprecedented opportunities on offer in Saudi’s thriving tourism sector

• The STA booth will be a visual portal into the country’s attractions and serve as a networking hub for the travel trade association

Mumbai, February 2024: Saudi Tourism Authority (STA) is all set to participate in the upcoming edition of Outbound Travel Market (OTM), scheduled from February 8-10 at the Jio World Convention Centre in Mumbai. The event serves as a platform focused on strengthening ties between the travel trade and key stakeholders from the world’s fastest-growing tourism destination.

STA’s continued presence at OTM Mumbai is a testament to its burgeoning tourism industry. A delegation comprising 20 key Saudi stakeholders and prominent associates from various sectors, including DMOs such as Red Sea Global, AlUla, Diriyah, DMCs, Hotels, Tour Operators and Airlines, will be present at the event to collectively showcase the diverse offerings and initiatives driving Saudi’s tourism landscape. Their presence underscores STA’s commitment to fostering scalable partnerships with the Indian trade association. 

STA is excited to showcase its multi-faceted experiences, services, and products at its booth that embodies the essence of Saudi – the true home of Arabia. The thoughtfully designed space serves as an exceptional platform for networking and holding one-on-one meetings with the members of Indian travel trade associations, tour operators, and travel agents who will be able to learn more about mega projects such as Red Sea Global where ultra-luxe properties such as The Six Senses and St. Regis recently opened doors, AlUla, home to the UNESCO World Heritage site of Hegra, and Sindalah which will be opening in NEOM towards the end of this year.

Alhasan Aldabbagh, President – APAC Markets, Saudi Tourism Authority, emphasised the significance of the Indian market, stating, “As we continue to diversify our offerings, India has proved to be a major accelerator. We are committed to making India the top source market, aiming to welcome 7.5 million Indian visitors by 2030. To facilitate this, we made visa procedures very easy by introducing e-visa options for Indians holding US, UK and Schengen visas with stamped proof of entry. Applying for visa-on-arrival has become easier than ever as it can be processed at 10 visa centres across India.” 

A Stopover visa can also be applied 90 days in advance to visit Saudi for up to 96 hours at these visa facilitation centres when flying with Saudia or Flynas. “Saudi has also enhanced connectivity with Air India, Air India Express, Indigo Airlines, Spice Jet, and Vistara,” Aldabbagh added. The air connectivity has surged reaching a capacity of 2.8 million seats in 2023, a remarkable 31% increase since 2019. Flights from 12 major hubs in India to Riyadh, Jeddah, and Dammam signify the robust lifeline of connectivity that fortifies successful tourism initiatives.

During the event, the STA delegation will network with travel agents, tour operators, event planners, media, and attendees offering insights into Saudi’s diverse tourism options including providing insights into one of the world’s largest event extravaganzas, as Saudi is hosting 17,000 events, including  Riyadh Season, Jeddah Season and Diriyah Season, with notable events coming up including the Saudi Cup (February 23-24), Saudi Arabian Grand Prix (March 7-9), AlUla Arts Festival (February 9-March 2), AlUla Skies Festival (April 10-27) and much more. 

McDonald’s India – North and East seeks NGO partnerships in Uttar Pradesh for ‘McDonald’s for Youth’ hiring initiative

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• 'McDonald’s for Youth' community program aims to benefit 2000 underprivileged youth with employment prospects across North and East India by 2025.

• McDonald's North and East India employs nearly 6,000 people, investing significantly in training and development initiatives.

Lucknow, February 2024: In its unwavering dedication to empower local communities and drive social change, McDonald’s– North and East India has made a commendable move to uplift youth including youth from under-privileged background in Uttar Pradesh through its prominent community program, "McDonald’s for Youth." As part of this initiative, McDonald’s welcomes NGOs in the state, to collaborate and help connect with potential beneficiaries in local communities.

Through this community campaign, McDonald’s India – N&E aims to create a ripple effect by leading positive change and serving brighter futures. This visionary endeavor addresses one of the most pressing issues faced by today’s youth: equal opportunities and better career prospects.

Speaking on the initiative, Rajeev Ranjan, Managing Director, McDonald’s India – North and East, said, “McDonald’s for Youth is a campaign dedicated to providing gainful employment including youth from less privileged communities. We aim to meet 50% of our entry-level requirements through this program. We keep working towards continuously enhancing their knowledge skill and abilities through McDonald’s world-famous high-quality training programs so that they keep growing in their professional career. More than just filling positions, this program is about community engagement and breaking down barriers to growth, fostering economic development, and empowering youth to succeed in professional and personal life. With 800 recruits so far, we are inviting local NGOs in Uttar Pradesh—Lucknow, Ghaziabad, Noida, Meerut, Kanpur, and Agra—to accelerate recruitment for the program.”

McDonald’s India – North and East has collaborated with NGOs such as Magic Bus Foundation, Save the Children, Light House Community Foundation, Udayan Care, SEWA Bharat, Trrain, Saksham, Tarraqi, SPID, Lend-a-Hand, Quess Corp Ltd., etc. on a national level for hiring process.

International Conference on Travel, Tourism, Hospitality & Culture-2024 (ICTTHC - 2024)” on the theme “Culture & Cuisine in the Digital World ''

Institute of Hotel Management Catering Technology & Applied Nutrition, Ranchi (IHM Ranchi) is going to organize the “International Conference on Travel, Tourism, Hospitality & Culture-2024 (ICTTHC - 2024)” on the theme “Culture & Cuisine in the Digital World '' on 16th & 17th February 2024, in association with Ministry of Tourism, Government of India and Department of Tourism, Art, Culture, Sports and Youth Affairs, Government of Jharkhand to bring together experts, researchers and decision-makers from academia and industry across the globe to exchange the knowledge, experience and research innovations related to Culture & Cuisine, Promotion & Development and to discuss and deliberate the impact of Digital transformation on Culture & Cuisine of a destination.

The inauguration of the conference will be done by Dr. D.K. Singh, Vice Chancellor, Jharkhand University of Technology, Mr. Gyan Bhusan, IES, Ministry of Tourism, Government of India, Ms Anajali Yadav (IAS), Director, Department of Tourism, Govt. of Jharkhand and the valedictory ceremony will witness Mr. Manoj Kumar (IAS), Secretary, Department of Tourism, Art Culture, Sports and Youth Affairs, Govt. of Jharkhand as the Chief Guest and other dignitaries from Ministry of Tourism, government of India and NCHMCT Noida.

The keynotes during the conference will be delivered by Prof. Maharaja Vijay Reddy, Associate Dean University of Wolverhampton, UK, Dr. S.C. Bagri, Former Vice Chancellor Himgiri Zee University and Member of Indian National Commission for Cooperation with UNESCO (INCCU), Dr. Ashish Dahiya, Professor & Director, Institute of Hotel & Tourism Management, M.D University Rohtak, Haryana, Master Chef Lawrence Gomes, Awarded as 100 Best Chefs of the World in 2023, Dr. Steffy Teresa Murmu, Director - Rasik Gourabi Besra Memorial Trust, Dumka, Jharkhand, Convener INTACH Ranchi Chapter, Prof. Parikshat Singh Manhas, Chairman, Jammu & Kashmir Board of School Education (JKBOSE), & Director, State Council of Educational Research & Training - JKUT (SCERT).

The conference will have panel discussion on the themes - Culinary Tourism: Today & Tomorrow and Importance of Adding Social Media Management in Course Curriculum of Hotel Management Education with various research paper presentations sketching challenges and issues for cuisine and culture in the digital era.

Master Chef Jameela Zakey, Lebanese & Syrian Expat Chef, Dr. Manisha Oraon, Co-Founder, The Open Field Farms, Chef Nishant Choubey, Consulting Chef for Michelin Plated Indus, Co-Founder Street Storyss, Mr. Satvir Singh, Director (studies), NCHMCT, Noida, Dr. Priyadarshan Lakhawat, Director Academics, NCHMCT, Noida, Mr. Hemant Mehta, General Manager, Radisson Blu Ranchi, Dr. Prem Ram, Associate Professor, BCIHMCT, New Delhi, Prof. Nimit Chowdhary, HOD, Tourism and Hospitality Management, Jamia Millia Islamia, New Delhi, Mr. Ashirbad Praharaj, Cluster General Manager, Odisha, Jharkhand & Bihar for Taj Hotels and Resorts,  Mr. Kamal Kant Pant, Principal, IHM Delhi, Mr. Raja Sadhukhan, Principal, IHM Kolkata, Ms. Sharada Ghosh, Principal, IHM Bhubaneswar, Dr. Bhuvan G. M., Principal, Apeejay Institute of Hospitality, Navi Mumbai, Mr. Brajesh Gupta, General Manager, Sarovar Portico Le Lac, Ranchi, Ms. Sowmya Sengupta, Manager, Learning and Development, Taj Hotels Resorts and Palaces and Mr. Ajay Kumar Sahoo, Principal In-charge, IHM Ahmedabad will be the representing as tourism and Hospitality experts during the conference.

 An ISBN Book title “Culture & Cuisine in the Digital World '' will be released during the conference which will have the research work contributed by Scholars, Paper Presenters, Industry Experts from India and abroad. 

Four Seasons Hotel Mumbai unleashes the Dragon to welcome Chinese New Year 2024

San:Qi, Four Seasons Hotel Mumbai’s award-winning pan-Asian restaurant, is set to welcome the Lunar New Year with a celebratory menu of Asian classics from the 9th to the 24th of February 2024. According to Chinese Zodiacs, the Year of the Dragon marks a powerful start to the leap year, worth ringing in with the soul-stirring percussion of lion dances while ushering in auspiciousness, prosperity and commemorating connection with friends and family over a sumptuous feast. 

Flavours of China

Culinary maestro, Chef Lin Lin Yang is known for his innate ability to draw out the natural flavours of ingredients with delectable seasoning. He curates inspiration from ancient recipes and modern techniques for his celebratory menu that promises to immerse guests in flavours that transcend the ordinary. Expect delights from delectable dim sums to a mouth-watering New Zealand Lamb rack stew with star anise soy sauce. The Sichuan fried tofu with jelly noodles is another item that is not to be missed to savour the Chinese cuisine; promising a lasting experience at San:Qi that’s filled with unforgettable Asian flavours.

Dance with the Dragon

Witness an exciting rendition of the traditional Lion-Dance performance by artists trained in the renowned Yau Kung Moon discipline on 9th and 10th February. Celebrate with the lions dancing their way through various spots of the hotel and into San:Qi, weaving their way into hearts in celebration of a prosperous, joyful, and fortunate year ahead.

Thomas Cook India Group registers a PBT of Rs. 2,842 Mn for 9M FY24 against Rs. 262 Mn for full year of FY23

9M FY24 Consolidated EBITDA increased by 132% YoY to Rs. 4,518 Mn

Q3 FY24 Consolidated EBITDA increased by 83% YoY to Rs. 1,642 Mn

Q3 FY24 Consolidated PBT increased by 258% YoY to Rs. 1,068 Mn

Key Performance Highlights (9M FY24):

·     Thomas Cook (Standalone) PBT at Rs. 1,256 Mn Vs Rs. 188 Mn - growth of 7x

·     Sterling Holidays PBT at Rs. 899 Mn Vs Rs. 515 Mn - growth of 75%

·     Turnaround of overseas travel businesses: EBITDA at Rs. 529 Mn Vs Rs. 90 Mn - growth of 5x 

·     Consolidated Basic Earnings per share increased from Rs. 0.30 to Rs. 4.36

Key Performance Highlights (Q3 FY24):

·     EBIDTA Margin improvement by 270 bps to 8.46%

·     Thomas Cook (Standalone) PBT at Rs. 159 Mn in Q3 FY24 Vs a loss of Rs. 64 Mn in Q3 FY23  

·     Sterling Holidays PBT at Rs. 343 Mn in Q3 FY24 Vs Rs. 197 Mn in Q3 FY23 - growth of 74%

·     Overseas travel businesses EBITDA at Rs. 336 Mn in Q3 FY24 Vs Rs. 239 Mn in Q3 FY23 - growth of 40% 

Mr. Madhavan Menon, Executive Chairman, Thomas Cook (India) Limited said,  “The Thomas Cook India Group delivered another strong performance - driven by buoyancy in consumer demand for travel which is no longer seasonal. This is reflected in the McKinsey Report that forecasts doubling of overall consumption by 2030. Backed by high travel propensity, the report also highlights India’s growth potential - from 13 million outbound trips in 2022 to 80-90 million in 2040. The proposed policy around money changing that has been circulated by RBI is likely to bring consolidation in the industry. Additionally, the proposition to permit AD II to undertake trade transactions up to a specified limit will enable more participation and better access to customers. The focus across the Group will remain firmly on margins, productivity enhancement via technology and benefits of cost re-engineering, while ensuring best-in-industry customer experience.”

Budget Reaction Quote from Mrs. Priyanka Sharma, The Revenue Manager of Clarks Exotica Convention Resort & Spa

"In order to catalyze the growth of the hospitality sector and bolster tourism, it is imperative for the government to extend leniency in tax policies and allocate a substantial budget towards the development of infrastructure, enhancing guest experiences, and elevating the standards of hotels. Adopting visa-free or on-arrival policies, as many countries have done, will make us more competitive in the global tourism market.

Furthermore, a significant increase in budget allocation for Leave Travel Allowance (LTA) is crucial. This not only benefits the staff but also serves as a catalyst for domestic tourism. The government should actively promote and invest in initiatives that encourage domestic travel, tapping into the potential of a burgeoning economy and a youthful population.

To facilitate the growth of hotels and resorts, the loan process should be streamlined, ensuring easy access to funds that enhance cash flow and property development. Addressing the high operational costs and providing tax relaxations will alleviate financial burdens on the hospitality industry, ultimately contributing to a more competitive and thriving sector.

Recognizing the current economic landscape, where guest spending capacity is hampered by inflation, it becomes imperative to offer tax relief to boost spending on travel. With a growing economy and increasing incomes, Indians are poised to spend more on travel. Leveraging social media as a powerful tool for marketing and promotion, India is set to become the 4th highest spender by 2030, spending an estimated $410 billion.

As Priyanka Sharma, The Revenue Manager of Clarks Exotica Convention Resort & Spa, rightly asserts, these measures outlined in the post-budget disclosure are essential for positioning India as a premier destination for global and domestic tourists alike, ensuring sustained growth and prosperity in the hospitality sector."

TAAI reactions to Interim Finance Budget’24

The interim budget presented by Hon. Finance Minister Smt. Nirmala Sitharaman on 1st February’24 has shown no respite to the Travel Agents / Tour Operators.

Travel Agents Association of India (TAAI) states that various representations were made to the Finance Ministry on concerns of ease of doing business, specifically on GST, TCS and other challenges faced by the travel and tourism sector in India.

TAAI being the nodal and premier body feels that although being an interim budget pending challenges and concerns from over two years could have been addressed by the Hon’able FM, especially on the TCS levy on the Overseas Tour Programme Package, which is impacting business of travel agents operating in India making them non-competitive and impacting the liquidity of the consumer/traveller.

Although announcements have been made on the development and infrastructure to the Tourism Industry specifically in the North East, Island Destinations like Lakshadweep, thereby promoting investment in the sector.

We are happy that the FM spoke about Viksit Bharat and has encouraged other industries but totally ignored the travel agent and tour operators who are the catalyst in developments, enhancement and promotion of tourism, be it domestic, inbound, inland as well as outbound tourism.

Further with the increase in UDAN and the aviation sector in India at large, there has been no observations noted or any directions formulated on airlines going bankrupt. TAAI has already submitted a document to the authorities on the protection of interest of the Consumers / Travellers / Travel Agents against the bankruptcy of Airlines operating in India, whereby hundreds of crores are lost by the travelling community.

Overall at the macros level Tourism Infrastructure and development has got a boost which is a long term benefit but nothing in the coming year shall benefit the trade at large.

We appreciate her views on enhancing and promoting spiritual tourism, which shall certainly lead to more employment and entrepreneurship in the sector. Additionally the Governments encouragement on development of new airports, rail corridors, roads and ports which shall enable last mile connectivity is also seen as long term growth oriented. We also acknowledge that the Government has placed MiCE, especially Business and Conference Tourism as a prime focus area but the same is not possible without appropriate infrastructure, which shall take a few years to develop.

Budget Reaction Quote from Mr. Srikant Peri, General Manager, Dharana at Shillim

As the General Manager of Dharana at Shillim, I'm thrilled by the government's proactive measures to bolster the tourism sector, particularly the initiative to offer long-term interest-free loans for the promotion of iconic tourist centers. This progressive approach underscores a commitment to showcasing India's rich cultural and natural heritage on a global stage.

Furthermore, the government's emphasis on integrating green energy initiatives within the tourism industry is a significant stride towards sustainability. At Dharana, we believe in embracing this initiative, aligning with our ethos of environmental stewardship. By harnessing renewable energy sources and implementing eco-friendly practices, we aim to minimise our environmental footprint while offering guests transformative wellness experiences amidst nature. 

This concerted effort signifies a progressive shift towards sustainable tourism, where economic growth harmonises with environmental conservation. Together, let's embark on a journey towards a greener, more resilient tourism industry—one that not only enriches the lives of travellers but also safeguards the beauty of our planet for generations to come.

Budget Reaction Quote From Mr. Sandeep Ahuja, MD, Atmosphere Living

Mr. Sandeep Ahuja, MD, Atmosphere Living

“The Vikisit Bharat theme is playing out well. The government has made strides in promoting a prosperous Bharat that is in harmony with nature, modern infrastructure, and opportunities for all citizens to reach their potential. A cross-sectoral development effort that benefits all strata of society has been a key area of focus in the budget. The emphasis by the FM on connectivity will surely lead to increased infrastructure development. There are several new transportation corridors in all modes that are in development and will be crucial for India's growth and development. They will help in creating new jobs, increase efficiency and competitiveness, and enhance citizens’ quality of life. The rise in average real income by 50% and inflation being moderate indicates a likely rise in purchasing power. Lastly, the boost to Green energy to live up to the Net Zero commitment by 2070, will lead to more options being developed by real estate players for sustainable living offerings as well.”

Weddings Bells With Four Seasons Hotel Bengaluru

Four Seasons Hotel Bengaluru at Embassy ONE sets the stage to celebrate the love stories of their valued guests. With elegant wedding venues, delicious cuisine and a commitment to excellent service, a Four Seasons wedding promises unforgettable memories. 

Guests can bring your dream Indian wedding to life in Four Seasons style. The jubilant procession is welcomed through a dedicated arrival entrance, leading to a floral mandap under the sky — the perfect place for a couple to pledge devotion to each other, while celebrating their union with an evening of music, dancing, and laughter, surrounded by family and friends.

“Four Seasons is known as a leader in luxury hospitality and its unscripted service from the heart. We realise that a wedding brings together not just the couple but also their families. Our hotel takes immense pride in making each celebration truly extraordinary. No detail is too small, and no request is too big,” says Shalabh Arora, Director of Marketing at Four Seasons Hotel Bengaluru.

PICTURE-PERFECT SETTINGS: 

The hotel offers many versatile wedding venues that are ideal for all the occasions surrounding the special day, from a festive sangeet to a post-wedding brunch. Guests can host memorable celebrations in one of the hotel’s three magnificent Grand Ballrooms with a capacity of up to a 1000 people, out on the Terrace, or in one of the hotel’s salons. A lovely garden offers a lush, enchanting backdrop for wedding photography.

The indoor and outdoor venues at Four Seasons Hotel Bengaluru offer the ideal setting for a wedding event, be it a gala or an intimate ceremony. All function spaces are conveniently located on the same floor, allowing for a seamless flow of festivities. Terrace offers sleek counters for live cooking and service, under the skies. The stylish Grand Ballrooms offers sophisticated and spacious interiors which can be divided into smaller venues. Guests can set the stage for their main event with a welcome reception in the dedicated pre-function area or host intimate pre-wedding or wedding ceremonies in the adjacent Nectar or Lotus rooms adjacent to the Grand Ballroom. Tailor made for indoor-outdoor events the Garden room features floor to ceiling windows and direct access to the open-air terrace.  

WEDDING PLANNING: 

Four Seasons wedding specialists work closely with guests to create individually styled events, from the sangeet and mehendi to your wedding vows and honeymoon send-off. “Just tell us what you're dreaming of, and leave the rest to us,” says Arora. From floral arrangements designed just for you, to beautiful backdrops for photographs that include serene waterfalls, imposing staircases and lush gardens to relaxing therapies at the hotel’s Infuse Spa, the hotel takes the stress out of wedding planning.  Expert inhouse make-up and hairstyling services, last minute ironing requests are all efficiently handled inhouse.

DELICIOUS CUISINE: 

At weddings by Four Seasons, every meal receives the importance it deserves. Combining bold flavours with impeccable artistry, the hotel’s chefs present a variety of cuisines including regional Indian specialities, pan-Asian delicacies and international favourites. The hotel is happy to customize a menu to guest’s personal tastes and to reflect their wedding theme. Award winning restaurants like CUR8 and Far&East, and its beautiful bar Copitas, featuring at No. 38 on the prestigious list of Asia’s Best Bars of 2023 make the hotel an ideal choice for those seeking a memorable celebration. 
“This day was written in the stars and the hotel helps you make it everything you’ve wished for,” adds Savio Fernandes, Director of Food & Beverage at Four Seasons hotel Bengaluru. 

“Superior linen, cutlery, china and glassware are standard at Four Seasons for any event. But we are happy to assist your wedding specialist to arrange for special patterns, colours, or designs,” says Fernandes adding that the hotel is happy to create wedding cakes, and more for a wedding celebration. 

Offering an unrivalled destination for weddings in Bengaluru, Four Seasons elevates every celebration with its legendary attention to detail.

Fortune Hotels increases its Tamil Nadu footprint with Fortune Hosur

Marks its 51st hotel opening in the country and fifth hotel opening in the state 

New Delhi, January 2024: Fortune Hotels, a member of ITC’s hotel group, announces the launch of its new upscale hotel, Fortune Hosur, in the historic city of Tamil Nadu. Nestled in the heart of the bustling industrial district of Krishnagiri, Fortune Hosur promises to be a haven of class and comfort, offering a seamless blend of enthusiastic hospitality and premium services.

Strategically located off the Bangalore-Chennai highway, Fortune Hosur is beset in the commercial nucleus of the town offering easy access to key cities like Salem, Vellore, Madurai and Chennai- making it a perfect pit stop for transient guests.

Designed to suit all types of guests- city residents, business travellers, corporate guests as well as long stayers, the modish hotel has something special for everyone.

Replete with stylish interiors and a contemporary ambience, Fortune Hosur encompasses 107 spacious rooms that adorn a contemporary and inviting atmosphere. An array of F&B outlets have been curated to delight food enthusiasts. Zodiac, the all-day dining restaurant, Neptune - a relaxing bar with its carefully curated delights and a unique thali restaurant that showcases locavores on a platter, add oomph to the place.

A symphony of wellness facilities such as a fully equipped and modern gym, a restful spa and a pristine outdoor swimming pool bring in calm, relaxation and tranquillity of mind; adding to the holistic experience of the property.

Green lawns and versatile banquet venues, make the hotel a coveted setting for corporate events, local weddings and memorable social functions. Guests coming to the Fortune Hosur will be able to indulge in a holistic hospitality experience, with a blend of amenities ranging from wellness pursuits at the gym and a tranquil spa culminating in a relaxed evening by the picturesque swimming pool. 

Speaking on the launch, Mr. Samir MC, Managing Director, Fortune Hotels said “Today we mark a significant milestone in our expansion journey and are delighted to add a fifth hotel to our growing portfolio in the culturally & commercially rich state of Tamil Nadu. Hosur, by virtue of its articulate location and strong industry base, holds immense business potential and strategic advantages for us. Seamlessly connected to Bangalore and other important business towns, it attracts a variety of travellers thus making it a very beneficial development for us.”

Further expressing his gratitude to the Owning Partners, he said, “Fortune Hosur is a conversion property and its quick turnaround wouldn’t have been possible without the unending support of the owners. We thank them for showing confidence in brand Fortune and trusting us with their asset.  Expanding our state footprint would not have been possible without the unwavering support of our team, the trust of our patrons, and the warm embrace of the communities we serve.”

Hosur is a testament to the harmonious coexistence of industry and tranquillity in the southern Indian landscape and is home to a flourishing manufacturing industry and many industrial majors. It is just 40 minutes’ drive from Electronic City the key micro hub of Bangalore and around 300 Km from Chennai.

Besides Fortune Hosur, Fortune Hotels is soon to open a property in Chennai, Tamil Nadu which will take the number to 6th in the state.

Marriott International Announces Record Year of Global Signings and Strong Net Rooms Growth

At the Americas Lodging Investment Summit (ALIS), Marriott International, Inc. (Nasdaq: MAR) announced the company’s record year of global signings with 52 percent more organic rooms signed in 2023 than in 2022, as it continues to expand offerings for owners, franchisees, and guests. The company also announced that it achieved strong net rooms growth of 4.7 percent in 2023.

During 2023, the company signed a record number of organic management and franchise agreements—an average of nearly 2.5 deals a day—representing approximately 164,000 rooms globally.

In the United States & Canada, Marriott’s largest region, the company signed a record 91,000 rooms, 37,000 of which were the result of the company’s strategic licensing agreement with MGM Resorts International. The company also saw robust signings growth outside of the U.S. & Canada with a record of nearly 73,000 organic rooms signed across 74 countries and territories, with particularly strong signings in China, Vietnam, Japan, United Arab Emirates, Mexico, Turkey, Saudi Arabia, and India. At year-end 2023, Marriott’s global development pipeline totaled nearly 3,400 hotels and roughly 573,000 rooms, an increase of over 15 percent over a year ago.

At the end of 2023, Marriott’s industry-leading worldwide system consisted of nearly 8,800 properties and more than 1,597,000 rooms in 139 countries and territories. Marriott added over 400 properties and nearly 64,000 organic gross rooms in 2023. The company also completed its acquisition of the City Express brand portfolio, bringing an additional 150 properties and approximately 17,500 rooms into Marriott’s system during the year.

As Marriott continues to expand its offerings, the company notably increased the breadth of its portfolio, providing more opportunities for owners, franchisees, and guests. Marriott expanded its lead in luxury, announced its entry into the affordable midscale segment globally, increased its portfolio of branded residences, announced the planned launch of the MGM Collection with Marriott Bonvoy, and continued to grow its share in the all-inclusive segment.

“Marriott remains focused on offering more best-in-class brands and experiences to meet the strong consumer demand for travel,” said Marriott International President and CEO Anthony Capuano. “As we continue to expand our global brand portfolio, grow our Marriott Bonvoy loyalty platform, and provide innovative offerings to our owner and franchise community, we continue to meet the needs of guests across all stay purposes around the world. I am excited about our momentum as we strive to connect people through the power of travel.”

Growing Marriott’s Global Leadership in Luxury
With 623 open properties spanning 70 countries and territories, Marriott’s luxury portfolio remains unmatched. In 2023, the company signed a record 58 deals for luxury hotels and resorts, bringing Marriott’s luxury portfolio in the global development pipeline to 245 hotels, including more than 20 hotels expected to open in 2024.

This past year also reflected W Hotels’ ambitious new chapter, as it continued its brand refresh and global expansion into new destinations, including the debut of W Budapest, the brand’s first hotel in Hungary, and W Edinburgh, the second W hotel in the United Kingdom.

Other highlights from the year include the opening of Rissai Valley, a Ritz-Carlton Reserve, marking the company’s 500th hotel in Greater China. The Ritz-Carlton brand debuted in the U.S. Pacific Northwest with The Ritz-Carlton Portland, the St. Regis brand debuted in the U.S. Midwest with The St. Regis Chicago, and three luxury hotels were signed in Vietnam (JW Marriott Trang An Resort & Spa, The Luxury Collection Resort, Hon Thom Island, and The Ritz-Carlton Reserve, Hon Thom Island).

Offering New Possibilities for Guests and Owners in Affordable Midscale
Marriott entered the high-growth affordable midscale segment in 2023 with the acquisition of the City Express brand portfolio in the Company’s Caribbean and Latin America (CALA) region. With approximately 17,500 rooms across Mexico, Costa Rica, Colombia, and Chile, the deal increased Marriott’s footprint in the CALA region by approximately 45 percent. In 2024, the City Express by Marriott brand is expected to expand to additional countries across CALA.

Marriott is continuing its expansion in the affordable midscale segment with the announcement of StudioRes, a brand aimed at providing reasonably priced, modern comfort for guests seeking longer stay accommodations in the U.S. & Canada. On January 17, 2024, Marriott celebrated the first groundbreaking for the brand in Fort Myers, Florida, with approximately 300 other potential deals under discussion in 150 markets.

In September 2023, Marriott announced the launch of Four Points Express by Sheraton, a conversion-focused midscale brand designed in response to growing consumer demand for reliable and affordable accommodations in Marriott’s Europe, Middle East and Africa (EMEA) region. Through year end 2023, the company signed six Four Points Express by Sheraton deals in the United Kingdom and Turkey.

Accelerating Momentum in Conversions and All-Inclusive
Conversions once again helped drive growth, with 25 percent of Marriott’s room openings coming from conversions. In 2023, the company signed a record 184 conversion properties, representing nearly 65,000 rooms, including MGM. Marriott’s collection brands including Autograph Collection Hotels, The Luxury Collection, and Tribute Portfolio, represented 29 percent of global conversion rooms signed. Conversions to our collection brands offer a unique value proposition for owners and franchisees as they leverage well-established brands, an award-winning loyalty program, competitive affiliation costs, and the company’s powerful revenue generation engines.

Meeting rising consumer demand for stress-free and multi-generational travel, Marriott also grew its all-inclusive resort portfolio, providing not only new opportunities for travelers, but also for owners interested in entering this growing segment. Marriott continues to see global interest in all-inclusive, signing three deals in its EMEA region in 2023, bringing its portfolio to 49 open and pipeline properties located across 12 markets and 10 brands, with another six anticipated openings in 2024.

Strengthening Branded Residences Portfolio
In 2023, customer demand fueled Marriott’s expansion of its branded residences portfolio to exciting and growing markets around the world. With 134 open locations and 115 pipeline residential projects across 49 countries and territories and 16 brands, Marriott International is the industry leader in the branded residential segment. In the past five years, the company has added 48 residential locations across 14 brands and continues to see growth in the segment. Recent highlights include the openings of The St. Regis Residences, Cairo, Egypt, The Residences at Sheraton Cebu Mactan Resort, Philippines, The Ritz-Carlton Residences, Portland, and The Ritz-Carlton Residences Mexico City.

Growing Apartments by Marriott Bonvoy
Launched in 2022, Apartments by Marriott Bonvoy provides developers a unique option to convert an existing residential building, pursue a new build, or integrate as part of a mixed-use property, with a dedicated welcome lounge, outdoor space, and other amenities. The company opened the first Apartments by Marriott Bonvoy property in Casa Costera, Isla Verde Beach, San Juan, Puerto Rico, in December 2023 and expects to continue growing its global presence, with additional signed agreements in the United States, Italy, and Saudi Arabia.

Launching MGM Collection with Marriott Bonvoy
In July 2023, Marriott announced the signing of an exclusive long-term strategic licensing agreement with MGM Resorts International and the creation of the MGM Collection with Marriott Bonvoy, which is expected to launch in early 2024. The agreement encompasses 17 of MGM’s unrivaled resorts, representing more than 40,000 rooms in Las Vegas and other cities across the U.S.

The deal is expected to increase Marriott’s global rooms distribution by 2.3 percent and position the company to provide even more options for group travel needs, while offering incredible entertainment, sports, and culinary experiences through Marriott Bonvoy Moments.

Mahindra Holidays to invest Rs. 800 crores in Tamil Nadu

~The company will build 3 greenfield resorts at unexplored locations ~

~The projects will create employment for over 1500 people~

Mahindra Holidays & Resorts India Limited (MHRIL) India’s leading vacation ownership and leisure hospitality company has signed an MOU with the Government of Tamil Nadu solidifying a strategic partnership aimed at boosting tourism and employment opportunities in the region.

Under the MoU, MHRIL will make a substantial investment of Rs. 800 crores to build 3 greenfield resorts over the next five to six years. Additionally, MHRIL will actively contribute to the state’s tourism sector, collaborating with the Government of Tamil Nadu to foster its growth and enhancement. This partnership is not only a testament to MHRIL's commitment to Tamil Nadu’s economic development but also signifies its pivotal role in directly generating employment opportunities for over 1500 people, thereby contributing to the overall economy of the state.

This would be the second-largest investment by MHRIL, following the Rs. 1000 crore investment amount in Uttarakhand last year, and is part of the company’s robust expansion plans, to increase the room inventory from 5000 to 10,000 by 2030. With this significant investment, MHRIL will double its footprint in Tamil Nadu, with Club Mahindra already operating resorts in Ooty and Kodaikanal.

Club Mahindra offers magical holidays at more than 125 incredible resorts across India and abroad to its strong member base of 2,90,000 happy families. These resorts offer 2000+ unique experiences that are specially curated to meet the holiday needs of multiple generations within a family. The company in the past has established holiday destinations in various locations including Binsar in Uttarakhand, Coorg and Madikeri in Karnataka, Kumbhalgarh in Rajasthan, Munnar, Ashtamudi, and Cherai in Kerala. Additionally, the company operates resorts in various other distinctive locations like Kanha in Madhya Pradesh, Naldehra and Kandaghat in Himachal, Gangtok in Sikkim, Udaipur, Jaipur, and Jaisalmer in Rajasthan, Mahabaleshwar and Tungi in Maharashtra.

This investment is a testament to the homeland of one of humanity’s living classical civilizations that offers a wide range of tourist attractions- be it the ancient temples of Meenakshi Amman, Brihadeesvara, and Rameswaram or the scenic beaches of Mahabalipuram, Covelong, and Marina or the majestic hill stations of Ooty and Kodaikanal or the wildlife sanctuaries of Mudumalai and Valparai or the UNESCO declared world heritage sites. These locations showcase a blend of cultural, architectural, and natural beauty of the state of Tamil Nadu.

As part of MHRIL’s commitment to sustainability and aim to achieve carbon neutrality by 2040, all the new resorts developed in Tamil Nadu will target to be champions of Net Zero Energy, Water & Waste, and in the process become role models for sustainable tourism in the state.

Hyatt Continues Strategic Brand Expansion in Europe, Africa and the Middle East Marked by Lifestyle & All-Inclusive Hotel Openings

AluaSoul Costa Adeje and Palace de Muro, a Destination by Hyatt property, slated to open in Spain this year, further strengthen Hyatt’s rapidly growing lifestyle brand presence in region.

Hyatt Hotels Corporation (NYSE: H) highlighted Hyatt’s expected growth trajectory for 2024 and beyond, across Europe, Africa and the Middle East (EAME), underscored by a record year of deal signings in 2023. Hyatt’s commitment to be the preferred brand for guests, customers and owners has resulted in a record pipeline of 127,000 rooms worldwide as of year-end 2023, with key markets including Spain, the United Kingdom, Italy, Portugal, and Greece. This record pipeline represents nearly 40% of existing rooms in the Hyatt portfolio.

Hyatt’s strategic brands growth includes plans for AluaSoul Costa Adeje, which will be an Inclusive Collection resort located in Tenerife, the largest of Spain’s Canary Islands, and Palace de Muro, which will be a Destination by Hyatt property in the historic town of Alcúdia, Mallorca by the end of 2024. These latest planned projects in Spain, under Stoneweg’s ownership, build on another record year of brand growth for Hyatt in the region.

“We are incredibly pleased with the scaled growth we have been able to achieve for our brands throughout Europe, Africa and the Middle East in 2023,” said Javier Águila, group president EAME, Hyatt. “Guided by our purpose of care, we believe our most exciting chapter is ahead of us, and we are committed to reinforcing our position as the preferred hospitality brand amongst guests, customers and owners.

AluaSoul Costa Adeje, a 226-room resort, is slated to open in the last quarter of the year following an extensive renovation. The Inclusive Collection property is located on the beaches of the Adeje coast, in the South of Tenerife, and is ideal for guests seeking a fun-filled getaway. Palace de Muro, which will be a Destination by Hyatt property set to open in 2024, offers an oasis of calm for those looking to relax on beaches of crystal-clear water and white sand near the Albufera natural park. The 184-room resort is located on Muro Beach, Alcudia Bay, where guests are offered the ultimate indulgence, tailored to their every need. Both properties are in the process of being rebranded following a multi-property collaboration with Stoneweg.

Miguel Casas, Managing Director of Stoneweg Hospitality, says: “We are very excited to announce these exciting projects with Hyatt in Spain. The upcoming openings of AluaSoul Costa Adeje and Palace de Muro, are milestones that reflect our dedication to growth and excellence in hotel experiences. These Stoneweg properties not only strengthen Hyatt's brand presence in the region, but also represent the realization of exceptional visions for our guests. We are excited for what's to come and committed to delivering unforgettable experiences.”

“The all-inclusive segment continues to increase in popularity among our key stakeholders and generate opportunities for strategic growth across EAME,” said Javier Coll, global head Hyatt Inclusive Collection growth, Hyatt. “The Inclusive Collection, the largest portfolio of luxury all-inclusive resorts in the world, is the leader in the all-inclusive space with unique brands for varying needs and occasions. Our anticipated 2024 openings in existing markets like Spain and Greece, as well as new markets like Portugal, underscores our commitment to grow our brands with intent in markets that matter most to guests, customers, and owners.”

Further strengthening Hyatt’s growth in 2024 and beyond is an EAME pipeline of more than 70 properties spanning Hyatt's distinct brand collections.

Timeless Collection properties deliver the comforts of a home away from home with a consistently elevated experience. 2024 is marked by significant expansion, particularly with the addition of two properties to the Park Hyatt brand, further reinforcing our brand presence in key primary markets. This expansion follows the notable opening of Park Hyatt Marrakech in December 2023. Additionally, select service brands Hyatt House and Hyatt Place continue to foster Hyatt’s entry into secondary markets. 2024 openings include:

• Hyatt House Leeds and Hyatt Place Leeds

• Park Hyatt Johannesburg

• Park Hyatt London River Thames

Boundless Collection hotels deliver best-in-class offerings and compelling experiences designed to excite and inspire, including most notably, four Thompson Hotels properties, including the recently opened Thompson Madrid:

• Thompson Rome

• Thompson Seville

• Thompson Vienna

Inclusive Collection luxury all-inclusive resorts deliver immersive and elevated experiences. The collection is expected to expand with notable entries into key resort destinations including:

• Dreams Madeira Resort, Spa & Marina

• Zoëtry Halkidiki Resort & Spa

CHALET HOTELS LIMITED REPORTS THE BEST QUARTER EVER Q3FY24 RESULTS

HIGHEST HOSPITALITY REVENUE at INR 3.4 bn, up 29% YoY 

RevPAR up 18% YoY to INR 7,838

HOSPITALITY EBITDA Margin up by 5pp, to 46.3%

CONSOLIDATED REVENUE at INR 3.8 billion, up 18% YoY

Chalet Hotels Limited announces results for the third quarter ending December 31, 2023.

Key Highlights for Q3FY24:

• Total Income at INR 3.8 bn, up 18% as compared to Q3FY23 

• EBITDA at INR 1.7 bn, up 18% as compared to Q3FY23, Margin at 45%

• Consolidated PAT at INR 706 million

• Hospitality Segment Performance:

• Revenue at INR 3.4 bn, up by 29% from Q3FY23 

• ARR at INR 10,974, up by 8% over Q3FY23

• Same store ARR at INR 11,253, up by 11% over Q3FY23

• Occupancy was at 71%, expansion of 6 percentage points over Q3FY23 

• RevPAR improved by 18% YOY to INR 7,838

• EBITDA was at INR 1.6 billion, up by 46% from Q3FY23

The board also approved raising of funds up to INR 20 Bn through issue of equity shares or any other convertible instruments, subject to shareholders approval. The proceeds of the issue are intended to be utilized inter alia towards paring down of debt, organic & inorganic growth, general corporate purposes and redemption of preference shares. 

ESG Highlights:

• The Westin Hyderabad HITEC City has received USGBC LEED GOLD in December 2023 under LEED V4 Building Design and Construction Hospitality.

Development Pipeline – On Schedule: 

• Hotel inventory expansion at Marriott Bengaluru (~130 rooms) and The Dukes Retreat, Lonavala (~70 rooms)

• New hotel projects at The Taj, New Delhi Airport (~390 rooms) and Hyatt Regency, Airoli, Mumbai (~280 rooms)

• CIGNUS Bengaluru Tower II is nearing completion.

• Handover at CIGNUS POWAI® Tower I, Westin Complex in Powai to begin from Q4FY24.

Speaking on the above, Mr. Sanjay Sethi, MD & CEO, Chalet Hotels Limited, said, “We are pleased to record another strong quarter with highest-ever revenue and EBIDTA. With a strong pipeline for expansion, healthy operating performances and a team that continues to excel, we remain excited about the foreseeable future for our company.”