Exclusive Interview | Mr. Stephen D’souza, Cluster GM, Four Points by Sheraton, Navi Mumbai.
/Read MoreAs someone with extensive experience in the industry, I have identified five essential skills that I believe will be particularly important moving forward to provide exceptional service and create memorable experiences for their guests.
Technology proficiency
Cultural intelligence
Emotional intelligence
Sustainability awareness
Creativity and innovation
By developing these skills, hospitality professionals can position themselves for success in the rapidly changing landscape of the industry.