Mayuresh Nageshkar – Hotel Management Professional Trainer | Guild Membership Number: 2025XXX

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Expertise in Hotel Development, Operations & Training

With extensive experience in hospitality consulting, operations, and training, our expert trainer specializes in setting up and streamlining hotel operations. From pre-opening planning to post-inauguration support, they bring a structured and results-driven approach to ensure seamless functionality and business success.

Development, Planning & Assistance

Operations & Business Setup

  • Strategic planning for hotel operations, layout, and departmental structure.

  • Developing and implementing Standard Operating Procedures (SOPs), policies, and strategies for optimal efficiency.

  • Role definition, responsibility allocation, and Key Result Areas (KRAs) for all positions.

  • Establishing control systems for Front Office, Housekeeping, Purchasing, and Stock Management.

  • Departmental setup with staffing plans, hierarchical structuring, and operational workflows.

  • Menu planning, pricing strategies, and cost control measures.

  • Tariff structuring for rooms, banquet packages, and multipurpose spaces.

  • Assistance in staff recruitment, trials, and selection processes.

  • Vendor and supplier introductions for procurement of equipment, linen, and other essentials.

  • Guidance on branding, marketing, and advertising strategies.

  • Pre-operational training programs for housekeeping, front office, and other key departments.

  • Selection and implementation of hotel management software solutions.

Post-Launch Consultancy (15 Days On-Site)

  • Implementing supervision control systems for expenses, purchasing, and inventory.

  • Ensuring adherence to SOPs and operational policies.

  • Structuring operational processes for check-in, check-out, reservations, and guest services.

  • Defining a reporting system for performance tracking and managerial decision-making.

  • Establishing operational approval structures and compliance requirements.

  • One-year support through system audits, corrections, and enhancements via monthly visits.

Training, Development and Audits & Upgradation

Training

  1. Designing Training Programme customized as per the need of the Company/Hotel, keeping in mind the VISION/MISSION of the organization.

  2. Training Programme includes areas like Housekeeping, Stores, Front Office, F&B Production, F&B Service, and back areas.

  3. The Training Programme is divided into three categories:

    • A) Basic Training Programme (5 sessions throughout the year, each 6 days long)

      • Introduction

      • Basic Techniques & Equipment Information

      • Hands-on Practical Training

      • Follow-up session & Maintaining Logbook & Reporting

      • Follow-up session with training assessment & Identifying the trainer within the organization.

    • B) Train-The-Trainer Programme (5 sessions per year, each 4 days long)

      • Introduction to the role of Trainer & Enhancing Training Skills

      • Equipping Trainers with Training Material & Equipment Knowledge

      • Follow-up Sessions with mock training by the Trainers

      • Presentations by Trainers and their assessment as Trainers

    • C) Yearly Refresher Training (2 sessions per year, each 4 days long)

      • Keeping employees updated with industry developments

      • Refreshing training programs

      • Yearly assessment of continued learning through refresher programs

      • Training methods include on-the-job training, mock tasking, role-playing, routine tasks, AV-supported sessions, and classroom training.

      • Internal trainers receive special training and refreshers annually.

      • Internal Trainers are monitored through guest feedback reports, trainer logs, and surprise evaluations.

Development & Service Upgradation

  • Policy formulation for enhanced workplace efficiency and employee engagement.

  • Role clarity and career development strategies for staff.

  • Implementation of KRAs and structured performance appraisals.

  • Service quality enhancement and SOP customization for specific hotel requirements.

Trainer Profile: Mayuresh Nageshkar

Mayuresh Nageshkar is a highly experienced hospitality professional with 24 years in the industry. A graduate of the Department of Hotel Administration and Food Technology at Sophia College, Mumbai, he brings over two decades of expertise in hotel management and operations.

His career spans prestigious organizations, including:

  • Carnival Cruise Liners (USA)

  • The Crown

  • Angriya Sea Eagle Ltd. (India’s first domestic cruise ship)

  • Nanu Resorts

  • Panoramic Group of Hotels

  • Kamat Hotels

  • Grand Hotels

  • NSCI

Mayuresh played a pivotal role in commissioning the Kolhapur Institute of Hotel Management and Catering Technology, affiliated with the American Hotel & Motel Association for studies in hospitality management. In 2011, he ventured into entrepreneurship, managing hotels, restaurants, and an outdoor catering unit serving up to 3,000 guests.

He has successfully led multiple consultancy projects, providing end-to-end solutions for hospitality businesses. Since 2020, he has been associated with Hotel Fidalgo as General Manager, driving operational excellence and business growth.

Our expert trainer’s holistic approach ensures that hotels are equipped with skilled personnel, efficient operations, and a seamless service experience for guests. Whether launching a new property or optimizing an existing one, this consultancy offers unparalleled industry expertise for long-term success.

Awards & Recognitions:

  • Recipient of the Young Achievers Award 2024 by AHPWI.