Prabhjot Bedi – Master Trainer & Hospitality Leadership Expert

Prabhjot Bedi is a distinguished Master Trainer, Hospitality Leadership Coach, and Industry Thought Leader with over two decades of experience shaping the future of hospitality professionals. His expertise spans service excellence, leadership development, and operational mastery, making him a sought-after mentor and trainer for professionals and organizations worldwide.

As the Founder & CEO of Eclat Hospitality, Prabhjot has worked with top hotel brands, guiding leaders and teams toward delivering exceptional guest experiences and business success. His training programs are immersive, insightful, and designed to equip hospitality professionals with real-world skills that drive results.

Why Train with Prabhjot?

✅ Proven Expertise – Extensive industry experience across hotels, resorts, and service businesses

✅ Engaging Training Style – Interactive, practical, and tailored for immediate impact

✅ Leadership-Focused – Empowering hospitality professionals to excel in their roles and careers

Prabhjot believes that great service is a mindset, and his training instills the skills, confidence, and strategic thinking needed to excel in the dynamic world of hospitality.

🔹 Join one of his transformative training programs and elevate your hospitality career!

Featured

Screenshot 2025-03-29 at 11.09.33 PM.jpg

Front Of The House, Front Office, Guest Services, Processes

The Courtesy Call Process In Hotels - Master the art of courtesy calls in hotels!

Front Of The House, Front Office, Guest Services, Processes

Master the Art of Courtesy Calls for Exceptional Guest Experience!

Enhance guest satisfaction and build lasting relationships with our Courtesy Call Process training. This course covers best practices, scripts, handling special scenarios, and post-call procedures to ensure every interaction adds value. Perfect for hotel professionals looking to elevate service standards.

📞 Start your training today and turn every guest call into a loyalty-building moment!

Front Of The House, Front Office, Guest Services, Processes

Front Office, Housekeeping, F&B Service, Front Of The House, Guest Services

🛎 Service Recovery Mastery – Level Up Your Guest Handling Skills

Front Office, Housekeeping, F&B Service, Front Of The House, Guest Services

Every guest complaint is an opportunity. In this course, you’ll learn how to turn service failures into moments of trust and loyalty. Gain confidence in handling difficult situations, responding professionally, and delivering 5-star guest experiences even in high-pressure moments.

Front Office, Housekeeping, F&B Service, Front Of The House, Guest Services

Guild Members

Prabhjot Bedi - Master Trainer | Guild Membership Number: 2025888