Sharad Singh, who joined the Westin Goa as the Director of Food and Beverage, has been promoted to Director of Operations. Sharad will continue to lead day-to-day Hotel operations and relationship management in his new position. Additionally, he would also focus on business requirements and processes.
Sharad Singh brings his extensive knowledge and hands-on experience in this filed with 17 years of extensive experience in operations, strategy planning, marketing and promotions, customer relationship management, and spotting hotel trends, Sharad will in his new appointment oversees all aspects of the hotel’s planning and service.
In addition to training with technical knowledge and customer handling which he believes it’s a paramount priority in today’s times, Sharad will also be primarily responsible of the smooth hotel operations across all verticals. Over the years, he has also become an expert in formulating standard operating procedures that keep the department functioning.
His core competencies lie in strategy planning, policies and procedure formulation, restaurant management, vendor and team management, budgeting, sales and marketing, advertising and promotion planning, and public relations to name a few.
In his previous roles, Sharad was associated with reputed brands like Sheraton Grand, St. Regis in Mumbai, and various Marriott Hotels in USA, Pune, Jaipur, and Mumbai.
During his time, he received numerous awards and recognition, the most recent was the prestigious Marriott International Award for ‘Best Food and Beverage Operations’ in APEC.
