Book | Hotel Housekeeping – Operations and Management By G.Raghubalan
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Hotel Housekeeping – Operations and Management, published by the Oxford University Press, India - Higher Education, has its third edition in circulation now, and the fourth edition is underway. This book has been on the bestseller list of Oxford University Press since its first edition in 2005.
How the book happened is very interesting. I was then the Principal of the R N Shetty College of Hotel Management at Hubli, and it was around then (2003-04) that the Oxford University Press was considering entering the Hotel Management book segment. That was also the time that Hotel Management Education was booming in India. The Oxford University Press had approached me actually for F&B Service, as that was my core subject then, while Smritee (my co-author) was approached for Housekeeping. Since for both of us it was going to be a new experience, we decided to do one book at a time, as co-authors, and we opted for Housekeeping first with the intent to do F&B Service later.
Housekeeping, at that time hardly had any comprehensive Indian books, hence the students, faculty, and industry professionals had to refer to only foreign editions, which were difficult to connect to or comprehend from the Indian Industry perspective. In fact, this was a huge challenge, even when I was studying. This book, fortunately, has been able to fill that major gap.
This is an extensively researched book and an attempt has been made to cover all University syllabi across India.
It is now the leading reference for Housekeeping books, across Universities for students, faculty, and industry professionals in India. The book has also been well received in Universities outside India, as well, where it is being used.
The first edition published in 2007, itself took around 03 years for compilation. Hence the publishers were unable to wait and the F&B Service book was eventually handed over to another Author.
I graduated from the Institute of Hotel Management, Catering Technology, Mumbai, am a soft skill trainer certified by NABET (National Board for Accreditation and Training) and SQA (Scottish Quality Association), and a certified Image Consultant (Certified by ICBI). With an experience of 31 years in the Hospitality Industry, including Operations, Academics, Training, Human Resources, and Consulting, I am closely associated with Academic Institutions and the Industry in streamlining the standards in both areas. Work experience includes stints at Novotel, CGH Earth group, Central Park Hotel, Citymax Hotel, Jananah LLC (UAE), Al Ahlia Gen Trading Co (UAE), Christ College, KKRM CHM, RN Shetty College of Hotel Mgt PES IHM,
I contribute articles regularly in various publications such as Express Hotelier & Caterer, ET – Hospitality World, Hotelier India, Linkedin publication, and have my own bi-weekly newsletter on Linkedin. I have conducted seminars at various Universities and am a panel member at National and International conclaves. I am an impanelled trainer at TISS SVE (Hotel Management) for various modules
While training & sharing is my passion, I am also passionate about Values, Ethics, and Social Consciousness. I firmly believe that a healthy body leads to a healthy mind, and a well-rounded personality is crucial for a person to be able to contribute positively to society. I balance these aspects by pushing my limits in different areas, being an ultra runner (with a 60km run in 12 hours), a prize-winning amateur swimmer, a reiki master, a certified Fitness Trainer and primarily being a constant learner.
