Training: The Key to Maintaining Guest Satisfaction with a Strained Hotel Staff

Hotels today are facing this major, prevalent problem: how do you maintain an unforgettable guest experience with a reduced and spread-thin staff? What can you do to get your guests to promote your brand during these difficult times while keeping staff morale up?

With just a skeleton crew of employees and no hotel recruiter, the challenge seems immense. But there are both short and long-term moves you can make to keep guest satisfaction high and employee stress low. Training directly impacts your guests' satisfaction and their intention to return and recommend your hotel. Here are three suggestions for maintaining 5-star Forbes standards in today's trying environment:

Rémy Cointreau offers free training to hospitality workers

Key Take Away

The French spirits group launched the training sessions in response to the “unprecedented difficulties currently faced by the hospitality industry around the world”.

They are designed to help bar staff boost their skills while unemployed or furloughed.Courses cover a broad range of subjects, including bartending skills, food preparation

For More Information Click Below :

drinksint.com/news/fullstory.php/aid/8900/R_E9my_Cointreau_offers_free_training_to_hospitality_workers.html

Robot chef arms trained to make delicious omelettes

Key Take Away

Roboticists, from the University of Cambridge in collaboration with domestic appliance company Beko, used machine learning to train the robot to cook to the necessary level, a matter of subjective choice.

Teaching a robot to prepare and cook food is a challenging task since it must deal with complex problems in robot manipulation, computer vision, sensing, and human-robot interaction, and produce a consistent end product. The results show that machine learning can be used to obtain quantifiable improvements in food optimization

For More Information click below :

www.theweek.in/news/sci-tech/2020/06/04/robot-chef-arms-trained-to-make-delicious-omelettes.html