Renaissance Bengaluru Race Course Hotel appoints Sita Lekshmi as General Manager

Bengaluru, October 2024: A renowned name in the hospitality industry, Sita Lekshmi has been appointed as the General Manager at Renaissance Bengaluru Race Course Hotel, the city’s most favorite hospitality destination. With a hospitality journey that spans across leading hotels in India, Sita was previously the General Manager at Aloft Bengaluru Outer Ring Road. Having earned a B.Sc. in Hospitality Administration from IHM Kovalam, complemented by an MBA in Human Resources Management and a PGDM in Guest Service Management from the prestigious Oberoi Centre of Learning & Development makes her a sought-after personality in the industry.

Sita is a zealous leader with a keen business acumen and a natural talent for elevating brand standards. She is a master in the art of creating bespoke guest experiences and fostering a workplace culture that prioritizes employee satisfaction and excellence.

With 18 glorious years of experience in the hospitality industry, Sita is celebrated for her trendsetter spirit. She is known for driving forward strategic initiatives to capitalize on new business prospects while nurturing talent and fostering growth opportunities.

Beyond her professional endeavors, Sita actively contributes to the hospitality community as a state council member of the Women’s Indian Chamber of Commerce, India, Hospitality and Tourism – Karnataka chapter. She is committed to holistic well-being in her personal life, finding balance through fitness, yoga, and creative activities like painting and gardening.

With extensive knowledge of the industry and expertise in guest services, Sita embodies a commitment to unmatched hospitality and community engagement, with a guiding philosophy that reflects her dedication to conscious leadership and a harmonious lifestyle. "Win with compassion" truly encapsulates her approach, influencing both her professional and personal pursuits.

The Fern Hotels & Resorts Announces General Manager Appointments Across Properties

Jasram Chauhan- General Manager at The Fern Royal Farm Resort, Anjar (Kutch)

Assuming the role of General Manager at The Fern Royal Farm Resort, Anjar (Kutch), Jasram Chauhan brings over 14 years of experience in the hospitality industry, characterized by a strong commitment to delivering outstanding guest experiences. With a robust background in resort operations and budget management, Chauhan will oversee daily operations, work to enhance guest satisfaction, and maintain the high standards of the property.

Prior to joining The Fern Group, he held key positions at esteemed establishments such as Crimson Park Shree Kanak and Souryagarh Resort and Spa in Udaipur. Known for being a responsible hands-on leader, Chauhan excels in managing multifaceted tasks and performing under pressure.

 

Amiit Miishra- General Manager at The Fern Denzong Hotel & Spa, Gangtok 

With an eighteen-year tenure in hospitality, Amiit Miishra has assumed the role of General Manager at The Fern Denzong Hotel & Spa, Gangtok. In this new role, his responsibilities encompass overseeing hotel operations, managing budgets, and driving gross operating profit.

Amiit's rich background features key positions at Mahindra Holidays and the Pride Group of Hotels, where he honed his skills in both operations and sales. His extensive experience and expertise enable him to elevate the guest experience and ensure the hotel’s continued success.

Ramveer Singh Shekhawat- Squad Champion (General Manager) at Koolwal Kothi Zinc Journey by The Fern, Nawalgarh

With an impressive 18-year career in the hospitality industry, Ramveer Singh Shekhawat brings a wealth of experience to his new role as Squad Champion (General Manager). Throughout his career, Shekhawat has held several key positions, including Restaurant & Bar Manager, Food & Beverage Manager, Unit Manager, Operations Manager, and General Manager. His extensive background includes managing hotel operations, developing revenue-driving strategies, and delivering exceptional guest service.

Prior to joining Koolwal Kothi Zinc Journey by The Fern, Shekhawat was with Hotel Platinum in Kinshasa, DRC Congo. There, he honed his skills in revenue management, financial analysis, and marketing, successfully implementing strategies that increased revenue and enhanced guest satisfaction.

At Koolwal Kothi Zinc Journey by The Fern, Shekhawat will leverage his deep understanding of financial and marketing principles to further drive success and operational excellence and contribute significantly to the hotel’s continued growth and success.

 

Sujeet Kumar Jha- Squad Champion (General Manager) at Villament Zinc Journey by The Fern, Karjat


Sujeet Kumar Jha brings 13 years of comprehensive experience in the hospitality sector to his new role as Squad Champion (General Manager) at Villament Zinc Journey by The Fern, Karjat. In this position, he will oversee all facets of hotel operations, sales, marketing, and guest experience.

Sujeet's career began at Orchid Hotel in Pune, where he served as a Front Office Associate. He subsequently held key leadership roles, including Duty Manager at The Fern Residency in Chembur and Front Office Manager at Yogi Hotels.

Known for his commitment to customer satisfaction and operational excellence, Sujeet excels in handling reservations, resolving guest inquiries, and maximizing revenue through effective yield management. With his strong background and dedication to the hospitality industry, Sujeet is poised to enhance the guest experience at Villament Zinc Journey by The Fern, Karjat and contribute to the hotel’s continued success.

 

Neha Rawat Joins Pride Elite Haridwar as General Manager

Neha Rawat has been appointed as the new General Manager of Pride Elite Haridwar, marking her third tenure with Pride Hotel Group. The announcement reflects Neha's longstanding association with the group and her vast expertise in hospitality management.

With over 15 years of extensive experience in the hospitality industry, Neha’s brings a proven track record in managing front office operations, strategic planning, team leadership, and customer relations. Her previous roles include leading operations at Modi Yoga Retreat in Rishikesh and Pride Hotel & Resort in Rishikesh, where she was part of the pre-opening team.

Neha’s educational background includes a graduation from Kumaon University and a diploma in Aviation & Hospitality Management from Frankfinn Institute. She is currently pursuing her MBA from William Carey University. Her strong qualifications in sales, marketing, budget analysis, and organizational management are expected to bring a fresh perspective to Pride Elite Haridwar.

In her new role, Neha’s will oversee the overall operations of the hotel, ensuring compliance with the brand's standards while driving guest satisfaction, profitability, and market growth. Her leadership is anticipated to strengthen Pride Elite's position as a leading hospitality provider in the region.

“We are delighted to welcome Neha back to the Pride family,” said Mohammad Shoeb AVP-North India for Pride Hotel Group. “Her extensive experience and commitment to operational excellence will be instrumental in enhancing the guest experience and furthering the success of Pride Elite Haridwar.”

Neha’s appointment aligns with Pride Hotel Group's mission to deliver superior guest experiences through exceptional leadership and innovative strategies. With her at the helm, the property is set to achieve new milestones in service and operational performance.

Mukesh Kumar Rakshit Appointed as General Manager of Sayaji Kolhapur

Sayaji Hotels Ltd. announces the promotion of Mukesh Kumar Rakshit to the new General Manager of Sayaji Kolhapur. With over 18 years of extensive experience in hotel operations and a stellar track record in the hospitality industry, Mukesh Rakshit is set to bring a new level of excellence to the Kolhapur property.

“I am honored and excited to step into the role of General Manager at Sayaji Kolhapur, my goal is to build upon the strong foundation already in place and further elevate the guest experience and support our dedicated team in achieving our strategic objectives. I look forward to contributing to the continued success and growth of Sayaji Kolhapur.” said Mukesh Kumar Rakshit, General Manager, Sayaji Kolhapur.

Mukesh Rakshit joins Sayaji Kolhapur from his previous role as Director of Operations at the same property, where he demonstrated exceptional leadership and strategic acumen. Under his guidance, the hotel underwent significant repositioning in the Kolhapur market, achieving remarkable growth.

Effotel by Sayaji in Vadodara, where he played a crucial role in the renovation and launch of the hotel. His expertise extends to brand building, direct marketing, and strategic sales promotion, making him a well-rounded leader with a keen eye for operational excellence.

Prior to his tenure at Sayaji Hotels Ltd., he held various managerial positions at prestigious hotels such as HHI in Pune and Sayaji Hotels Ltd. in Pune. His experience spans across managing front office operations, enhancing guest satisfaction, and developing high-performing teams in cross-cultural and multilingual environments.

As General Manager, Mukesh Rakshit will focus on further enhancing the guest experience at Sayaji Kolhapur, driving business growth, and fostering a culture of excellence within the team. His strategic approach and commitment to operational efficiency will be pivotal in achieving the hotel's macro organizational goals.

Welcoming Dr. Anmol Ahluwalia as Area Director - Operations, and General Manager – Taj Mahal, New Delhi

New Delhi, August 2024: Taj Mahal, New Delhi is pleased to announce the appointment of Dr. Anmol Ahluwalia as Area Director – Operations and General Manager – Taj Mahal, New Delhi. A seasoned leader in luxury hospitality, Dr. Ahluwalia brings over two decades of invaluable experience to Taj Mahal, New Delhi, further enhancing the prestigious legacy of the Capital’s landmark hospitality destination in its new, re-imagined avatar. In addition to this, Dr. Ahluwalia will be responsible for the operations of Ambassador, New Delhi - IHCL SeleQtions, The Connaught, New Delhi - IHCL SeleQtions, and Soulinaire.

Speaking on his appointment, Dr. Anmol Ahluwalia, Area Director - Operations and General Manager - Taj Mahal, New Delhi said, “I am honoured to take on the role as General Manager of the iconic Taj Mahal, New Delhi - one of the most distinguished addresses of the national capital. I look forward to working with the talented team of highly committed professionals that strive to deliver world-class services, and building upon the hotel's rich legacy, while continuously innovating to exceed the evolving expectations of our esteemed guests with the warmth of Tajness. ”

 

Dr. Ahluwalia joins the team from his recent position as Area Director - Operations in Goa, where he spearheaded a diverse portfolio of IHCL’s Hotels under its various brands, including the legendary 5-star luxury resorts Taj Holiday Village Resort & Spa and Taj Fort Aguada Resort & Spa.

 

An industry veteran, Dr. Ahluwalia is widely recognized for his exceptional capabilities in hotel operations and leadership. His impressive career achievements include leading pre-opening teams, implementing best practices across multiple properties, and earning numerous accolades, including the prestigious Trail Blazer of the Year award. Under his strategic leadership, each property delivers exceptional guest experiences while upholding IHCL's brand standards. His responsibilities encompass strategic operations management and ensuring the delivery of exemplary service across all facets of the hospitality experience.

It is Anmol’s strong belief that it is our responsibility to provide differentiated experiences, spearhead sustainable initiatives, ensure synergies and be renowned as a Hotel beyond its highly acclaimed accommodations, services and culinary repertoire.

Taj Mahal, New Delhi looks forward to a new era of excellence under his stewardship.

The Leela Ambience Gurugram Hotel & Residences welcomes Mr. Shridhar Nair as the new Senior Vice President and General Manager 

Transforming luxury experiences: Shridhar Nair brings three decades of expertise to his new role

Gurugram, August 2024: The Leela Ambience Gurugram Hotel & Residences is delighted to welcome Shridhar Nair in the role of Senior Vice President and General Manager. In his new position, Nair will be based in Gurugram, directly leading The Leela Ambience Gurugram while also overseeing The Leela Ambience Convention Hotel, The Leela Mumbai, The Leela Gandhinagar, Mahatma Mandir Convention Centre Complex, and The Imperial Club by The Leela. 

With Nair stepping into his new role, The Leela Ambience Gurugram Hotel & Residences is poised to further enhance its reputation as an iconic luxury property in Delhi NCR. This reimagination underscores the hotel’s commitment to elevating guest experiences, continuously upgrading guest facilities, maintaining top-notch service and continuing its legacy of setting new benchmarks in guest satisfaction.

Having worked with most Leela properties in leadership positions, including as General Manager of the award-winning The Leela Goa, Nair has long been an integral part of the management team. Prior to his current appointment, he served in a pivotal role at The Leela Corporate Office as the group's Senior Vice President of Operations, overseeing and optimizing the performance of multiple properties.

Throughout his career, the visionary has spearheaded major projects, including the F&B repositioning at The Leela Mumbai and the enhancement of The Leela Goa. His exceptional leadership has been recognized with multiple hospitality awards, including Best GM—Luxury from Hotelier India 2014, HOSI 2015, CII 2016, and Business World 2017.

Nair's extensive experience is coupled with his impressive educational background, including a postgraduate diploma in Hotel Management from IHM Trivandrum, a Bachelor of Arts from Mumbai University, and a General Manager's certification from Cornell University, USA.

I am delighted at the opportunity to work closely with our teams at the iconic Leela Ambience Gurugram & Leela Ambience Convention Hotel to offer a holistic luxury experience to our guests. I am certain The Leela’s core value of Athiti Devo Bhava (guest is god) will resonate in everything we do at our majestic hotels and that we will continue to push our boundaries for exceeding our guests’ expectations from the world’s best brand, which exemplifies true Indian luxury," mentioned Mr. Shridhar Nair. 

As Shridhar Nair takes on this multifaceted role, guests and stakeholders alike can anticipate a continuation of The Leela's legacy of luxury hospitality, enhanced by his visionary leadership and dedication to elevating the guest experience across all touchpoints. 


Manisha Sharma takes over as General Manager at The Westin Kolkata Rajarhat

Her hands-on knowledge of hotel operations, sales and marketing, revenue, and customer delight are set to drive the hotel towards greater success

Manisha Sharma has been appointed as the General Manager for The Westin Kolkata Rajarhat. She has extensive hands-on knowledge of hotel operations, sales and marketing, revenue, and customer delight, having worked with brands in India and Dubai.

Manisha’s career began at the Oberoi Centre of Learning and Development. Her enthusiasm for results and passion for customer service led her to Rooms Operations, where she spent more than nine years exceeding expectations. She has worked at some of the leading hotel chains, including The Oberoi Grand in Kolkata, The Oberoi New Delhi, and Trident Gurgaon.

She then joined Marriott International properties at Marriott Hotels and Resorts, Jaipur; JW Marriott Pune; Courtyard by Marriott, Gurgaon; and JW Marriott Hotel Aerocity, New Delhi. To further enhance her skills and explore new avenues, she moved to Dubai as Complex Front Office Manager at Marriott Al Jaddaf and Marriott Executive Apartments Complex Dubai. On returning to India, she resumed operations as a Hotel Manager and was then elevated to the post of General Manager at Renaissance Bengaluru Race Course Hotel.

Beyond her professional endeavours, Manisha is a prime member of the Women’s Ambassador Network. She leverages these platforms to empower women across all walks of life.

Anant Leekha takes over as General Manager, Novotel Pune

Novotel Pune assigns Anant Leekha the role of General Manager. Anant’s extensive industry experience spanning 20 years will contribute a blend of sales and operations expertise and motivate and develop dynamic teams.

Anant, in his new role, will lead initiatives to drive business growth and enhance guest experiences through strategic and technological advancements. He is dedicated to delivering heartiest experience to guests and team members alike. This appointment marks Anant’s return to Pune, where he initially served as General Manager in 2016, marking the beginning of his journey.

Anant’s 16-year tenure with Accor provides him with deep insights into the company’s goals, service standards, and brand identity. Prior to joining Novotel Pune, Anant held significant roles within Accor, most recently as Cluster General Manager overseeing ibis Mumbai Vikhroli, ibis Navi Mumbai, and ibis Thane (totalling 631 rooms), all achieving consistent year-on-year excellence in performance metrics. In his new role, Anant will oversee the overall operations and management of Novotel Pune Nagar Road and focus on enhancing guest engagement and profitability while further establishing the hotel’s reputation.

Anant holds a Bachelor’s degree in Hotel Management & Catering Technology. Outside of work, he enjoys playing cricket, spending beachside holidays with his family, and celebrating life with those around him, which fuels his motivation to excel.

voco Jim Corbett, an IHG Hotel announces the appointment of leadership roles

National, July 2024: voco Jim Corbett, India’s first ever voco hotel launched by one of the world’s leading hotel companies, IHG Hotels & Resorts, announced the appointment of key leadership roles across verticals. Resting on an expanse of 13.5 acres of greenery, voco Jim Corbett is a sanctuary of serenity and peace. With the Kosi River as its majestic backdrop, each frame captures nature’s artistry at its finest. Situated on the foothills of the Mailani range in the enchanting Kumaon region, the resort is popular for family getaways and destination weddings.

Suprabhath Roy Chowdhury as the General Manager

With an illustrious career spanning across 24 years, he has excelled in various senior roles across prestigious hotel chains in India. His extensive experience also includes serving as the General Manager at Holiday Inn Mayur Vihar, New Delhi.

In his current role at voco Jim Corbett, Suprabhath will spearhead the positioning and operational excellence of IHG Hotels & Resorts' first voco property in India. His leadership will be pivotal in establishing voco Jim Corbett as a premier destination, focusing on delivering exceptional guest experiences, innovative service standards and sustainable practices.

Raghvendra Pratap Singh as Director of Sales
Raghvendra brings with him 18 years of varied experience in the hospitality industry with efficiency in hotel sales. He began his journey with the IHG family 4.5 years back and has worked at Holiday Inn Gurugram from 2020 to 2024, before taking on his latest role at voco Jim Corbett.

His skills and abilities include leadership, strategic sales, Business Development, MICE & Weddings sales, client relationship management & new client acquisition.

Tenzin Losel as Executive Chef 

As the opening Executive Chef at voco Jim Corbett, Tenzin brings 24 years of culinary experience. In all his experiences, he was instrumental in supervising kitchen operations, designing menus, training staff, and guaranteeing customer satisfaction. 

His expertise covers a broad range of cuisines, from traditional Indian to international flavors. Committed to quality and hygiene, he is well-versed in HACCP and ISO 22000 standards and prioritizes achieving immersive culinary experiences via collaborative efforts. 


Girish Mamgain as Operations Manager

Girish is a seasoned hospitality professional with 24 years of extensive experience, currently serving as the Operations Manager at voco Jim Corbett. His illustrious career includes a notable tenure as Executive Chef and Sous Chef across prestigious establishments, and thereafter as the General Manager at Corbett Aamod Resort & Spa. He boasts a dynamic skill set, excelling in project management, hotel openings, and team leadership.

Ahmed Faisal as Assistant F&B Manager

Faisal comes with 18 years of inspiring experience across the hospitality industry, with over 12 years of the journey being with IHG. He started as an F&B Executive at IHG in 2005 and worked as a restaurant manager with IHG from 2015 to 2019 before joining voco Jim Corbett as an Assistant Food and Beverage Manager.

A result-oriented professional, Faisal is recognized for thoughtful enhancements to elevate the guest experience. He is skilled in driving business growth through strategic partnerships, financial planning and effective leadership to achieve organizational goals and profitability. At voco Jim Corbett, he aims to achieve service excellence and profitability for food & beverage function.

Surender Singh, Front Office Manager


Surender brings 13 years of experience in the hospitality industry and 5.5 years of experience with IHG. He is adept in managing and developing teams to achieve high performance, compliance with regulations, and exceptional guest service standards.

He is skilled in enhancing guest experiences, optimizing revenue and driving operational excellence. As a front office manager, he has overseen operational budgets, conducted late-night audit operations and prepared financial reports.

About voco
Following its launch in 2018, voco is IHG’s fastest ever brand to go global. With a presence across 25 countries and counting, we’re already on track to deliver our aim of 200 hotels within 10 years of launch, which is testament to the brand’s flexible design application, quick conversion process and the relaxed, welcoming service it provides guests. With an inviting and unstuffy atmosphere, voco hotels create a space where guests can truly unwind and feel at ease. Centered around the brand hallmarks 'Come on in', 'Me time', and 'voco life', voco delivers delightful and uplifting experiences brought to life by easy-going and attentive hosts.

The Club At Hokuli’a Appoints David Stepetic As General Manager And Duane Otte As Director Of Golf

Seasoned Luxury Hospitality and Golf Professionals to Spearhead the Next Chapter at a Private Residential Golf Club on the Famed Kona Coast of Hawai’i Island

 

Kailua-Kona, Hawai’i (June 2024) – Hokuli’a, a premier 1,260-acre oceanfront residential community located on the stunning Kona Coast of Hawai’i Island, has announced the appointment of two key executives. David Stepetic has been appointed General Manager, and Duane Otte has been appointed Director of Golf. Both leaders join the Club at Hokuli’a following a successful year of real estate sales and exciting enhancements throughout the property, including updates to the 18-hole Jack Nicklaus Signature golf course with newly renovated bunkers and greens, a refreshed dining restaurant lanai, refinished tennis courts, and new pickleball courts.

In his new role as General Manager, Stepetic will oversee the daily operations of the Club at Hokuli’a, ensuring the highest level of service and satisfaction for members. With over 25 years of experience in the luxury hospitality industry, Stepetic joins the Club at Hokuli'a from the Mauna Lani Resort, Auberge Resorts Collection, where he served as Resort Manager. He brings experience from a nearly two-decade career with Four Seasons across six properties and three countries, as well as from General Manager positions at various island resorts around the world. Stepetic's extensive management background and ties to Hawaii position him as a strong leader and influential mentor for the Hokuli'a team.

 

The newly appointed Director of Golf, Duane Otte, is a 28-year member of the PGA and brings a wealth of knowledge and experience from the golf industry to the Club at Hokuli’a. Prior to this role, he was the Director of Golf at Mauna Kea Resort. Otte also previously served as a Golf Professional at Kona Country Club, Four Seasons Resort Hualalai, Four Seasons Nevis in the Caribbean, and The Westin La Paloma Resort and Spa. Otte will oversee all golf operations at Hokuli’a and ensure a memorable experience for all members.

 

"We are delighted to welcome David Stepetic and Duane Otte to the Hokuli’a team," said Bruce Totten, Club President. "Their connections to Hawaii, extensive industry knowledge and passion for delivering exceptional service will undoubtedly enhance the Hokuli'a community."

 

Hokuli'a is the Kona Coast's most spacious and private luxury residential golf club community, designed for active, health-conscious adventurers and avid golfers. The community is renowned for its unparalleled amenities, including an 18-hole Jack Nicklaus Signature Golf Course, a stunning open-air clubhouse designed by DeReus Architects, a three-lane lap pool, ocean adventures, tennis and pickleball courts, a spa oasis, coastal hikes along the 140-acre Hokuli’a Shoreline Historic Park, and more. Luxury custom homes and homesites are set amidst breathtaking ocean views and lush greenery, with prices starting at $500,000.

Hawai’i Life leads sales and marketing for the community. For additional information on Hokuli’a and its real estate offerings, please visit www.hokulia.com, email hokulia@hawaiilife.com or call 808-731-4354.

 

Atmosphere Core Announces Two New General Managers

Hospitality Stalwarts, Philippe Claverotte to Lead RAAYA By Atmosphere and Jenni Hartatik to take the Helm at OBLU SELECT Sangeli

International hospitality company Atmosphere Core announces two key appointments. Philippe Claverotte, a suave hotelier and a senior leader of the company, has been appointed as the Vice President of Operations and General Manager of RAAYA By Atmosphere and continuing with the long-standing tradition of embracing women in leadership, OBLU SELECT Sangeli appoints Jenni Hartatik as General Manager.

Philippe Claverotte’s career spans almost 30 years and includes reputed luxury hotel groups and resorts in twelve countries. This appointment is his seventh leadership role in a luxury property. A French national, Philippe joined Atmosphere Core in 2019 as the General Manager at Atmosphere Kanifushi. He moved to VARU by Atmosphere as General Manager in February 2021, where he led the team for three years. Philippe has a strong track record of success within the company, including the recent rebranding and relaunch of OBLU NATURE Helengeli by SENTIDO.  

Speaking about his new role and island concept Philippe says, “At RAAYA by Atmosphere, there is a guest experience like no other, a balance of escapism and energy. Our island is deeply rooted in personal expression, and we intend to create moments of happiness in all corners. As we rebrand, my focus remains on driving operations and business strategies, whilst also developing and motivating the team to anticipate, craft, and elevate every guest interaction, and truly deliver on our brand promise: A New Experience Awaits”.

Proficient in French, English, and Spanish, Philippe brings a magic touch to hospitality, effortlessly inspiring and leading a diverse team to foster a culture of excellence. Extensive industry experience combined with a deep understanding of the company philosophy, Joy of Giving, makes Philippe the right choice for RAAYA by Atmosphere, set to launch on the 4th of July 2024.

The second key appointment is that of veteran hotelier Jenni Hartatik as General Manager of OBLU SELECT Sangeli, a serene private island within the COLOURS OF OBLU brand. Jenni brings a wealth of expertise spanning over 25 years in luxury hospitality and a spirit to achieve the impossible. 

“Attitude determines altitude”, says Jenni Hartatik. Elaborating on this philosophy, she says “Coming from another island country, Indonesia, I can easily connect with Maldivians’ soul-deep hospitality culture. It’s all about anticipating our guests’ needs and going the extra mile to make their dreams a reality. The vibrant island lifestyle and incredible holiday plan at OBLU SELECT Sangeli make it a favourite among global travellers. And I want to ensure that we continue this tradition of service excellence, meeting and exceeding business goals, all whilst elevating guests’ holiday experience to new heights.” 

Jenni Hartatik, hailing from Indonesia, has held senior positions at prestigious properties around the world, including roles as General Manager at international hotels in Indonesia and China as well as a Director of Sales & Marketing role. Having worked her way up the career ladder, she seamlessly manages various aspects of resort operations and is poised to mentor and build the team, bringing out the best in them. Jenni has continuously honed her skills through specialised training and international exposure gained from hands-on experiences with high-revenue markets across Asia, Africa, Europe, and North America. She is fluent in English, Mandarin, and Indonesian, and has also studied Japanese, Cambodian, and German. 





Abhijeet Adurkar Elevated to General Manager of The Resort, Mumbai

Since joining The Resort in December 2022 as Hotel Manager, Abhijeet has played a pivotal role in driving the hotel’s success and growth. He has now been promoted to General Manager of The Resort, Mumbai.

During his tenure at The Resort, Abhijeet has been instrumental in leading operations, setting a strategic vision, and executing long-range planning. His innovative business strategies have significantly increased revenue and effectively targeted new markets, ensuring the hotel remains at the forefront of the hospitality industry. Abhijeet’s efforts in implementing operational strategies have successfully built both customer and employee loyalty, fostering a welcoming and efficient environment for all.

Abhijeet has demonstrated exceptional financial acumen, managing budget implementations, conducting employee evaluations, and overseeing contract negotiations. His strategic oversight of marketing and promotional campaigns has kept the hotel’s initiatives aligned with overall goals and objectives, further solidifying The Resort’s position as a premier destination in Mumbai. His ability to analyze market trends and competitor activities has created competitive advantages that have driven substantial growth and profitability.

One of Abhijeet’s key contributions has been his focus on enhancing guest experiences. By interacting well with customers and nurturing relationships, he has ensured a high level of satisfaction and repeat business. His innovative programs to increase employee loyalty have also played a crucial role in reducing turnover, maintaining a dedicated and motivated team.

Before joining The Resort, Mumbai, Abhijeet held several key positions in high-end hospitality chains, including roles at Yauatcha, Mumbai, Le Meridien, Mahabaleshwar, Courtyard By Marriott, Surat, JW Marriott Sahar, Mumbai, and Ritz Carlton, Riyadh. His extensive experience in the hospitality industry has provided him with a broad perspective and deep understanding of the business.

Abhijeet Adurkar’s promotion to General Manager marks a significant milestone in his career and a testament to his dedication, expertise, and outstanding leadership. The Resort, Mumbai, looks forward to continued success and growth under his guidance.

Minor Hotels Announces Key Management Promotions on the Islands of Koh Samui and Koh Phangan

Minor Hotels Announces Key Management Promotions on the Islands of Koh Samui and Koh Phangan

Minor Hotels, one of the world's fastest growing hospitality companies, with over 550 properties across more than 56 countries, announces two key promotions in Thailand at its Koh Samui and Koh Phangan properties. Effective from February 2024, Ahmed Asim is the new General Manager of Anantara Rasananda Koh Phangan Villas, and Frederic Kolde assumes the role of General Manager of Anantara Lawana Koh Samui Resort from June 1st.

Ahmed Asim takes up his first General Manager posting after serving over a year as Resort Manager at Anantara Riverside Bangkok Hotel, where he was managing the operations of the 376-room resort and the F&B division with 10 outlets, banquet operations and dining boats.

Asim joined Minor Hotels in 2019 as Director of Rooms at Anantara Riverside Bangkok Resort. He then got promoted to Hotel Manager for the first time at Avani+ Riverside Bangkok in 2021.

A passionate and hardworking professional, Asim started his career in hospitality in 2005 as a butler at Soneva Fushi in the Maldives and held various operational roles in the Maldives and Thailand.

A Maldivian national, Asim holds a BTEC National Diploma in Hotel Catering and Institutional Operations, Maldives College of Higher Education, Maldives.

Luxury expert Frederic Kolde joins Anantara Lawana Koh Samui Resort from Anantara Siam Bangkok Hotel where he has held the position of Hotel Manager since 2023. His primary responsibilities included overseeing the eight award-winning restaurants and 354 guest rooms, banquet operations, and a luxury spa & IV drip bar. In his new role Frederic can fully play on his strengths to make personalisation and customisation central to the guest experience.

Frederic stepped into his first leadership role shortly after graduating from Swiss Hotel Management School (SHMS) as pre-opening Assistant Manager at the signature steakhouse at Grand Hyatt Hong Kong. He would remain on the Hyatt Hotels leadership roster until 2016, relocating to Japan in 2012 to manage The Oak Door steakhouse at Grand Hyatt Tokyo, then returning to Grand Hyatt Hong Kong in 2014 as Assistant Director of Food & Beverage.

The next chapter brought Frederic first to Thailand, where he worked as Director of Food & Beverage at Grand Hyatt Erawan Bangkok, and later to China. In his role as Executive Assistant Manager in charge of Food & Beverage at Hyatt Regency Beijing Wangjing, he honed his leadership skills during the challenging pandemic years.

A German, French, and Brazilian national, Frederic holds a Certificate in Hotel Revenue Management from eCornell University.

“It gives me great pleasure to announce these two key promotions within Thailand,” said Vice President of Operations for Bangkok, Samui, Chiang Mai and Chiang Rai, Mark O’ Sullivan. “Both Asim and Frederic have always demonstrated their strong leadership skills at both our flagship properties in Bangkok and I am confident that they will continue to thrive in their new managerial roles at our two stunning properties in the Gulf of Thailand.”

Navi Mumbai Marriott Hotel Appoints Saurabh Dube as General Manager

Mumbai, India – Marriott International is delighted to announce the appointment of Saurabh Dube as the General Manager of the highly anticipated Navi Mumbai Marriott Hotel. Bringing over 20 years of extensive experience in the hospitality industry, Saurabh is set to lead the new property with his visionary approach and profound industry knowledge.

Saurabh Dube is a seasoned hotelier whose career began with Oberoi Hotels & Resorts. Over the years, he has advanced through various key roles in leading hospitality brands across Mumbai. His diverse background encompasses leadership in Food & Beverage operations, Events & Catering, Revenue Management, and Sales & Business Development.

In his most recent role as General Manager at Sheraton Grand Pune, Saurabh successfully reopened the hotel post-pandemic, establishing it as the preferred destination for business travelers. Under his leadership, the hotel achieved remarkable growth in revenue and market reputation. He also pioneered a robust 'Revenue & Reputation' strategy, resulting in significant financial success and market dominance in 2022.

Prior to this, Saurabh held prominent positions such as Director of Room Operations, Sales and Marketing at The St. Regis Mumbai, and Director of Business Development at The Leela Mumbai. His leadership at these prestigious establishments contributed to substantial improvements in operational efficiency, revenue management, and market expansion.

Saurabh's vision for Navi Mumbai Marriott Hotel is to create an unparalleled guest experience, leveraging his extensive expertise to deliver exceptional service and innovative hospitality solutions. His goal is to position the Navi Mumbai Marriott Hotel as a leading destination for both business and leisure travelers, fostering a culture of excellence and high performance within the team.

Expressing his enthusiasm about his new role, Saurabh Dube said, "I am honored to join the Navi Mumbai Marriott Hotel and excited to contribute to its success. My vision is to build a vibrant and dynamic environment where guests can experience unparalleled luxury and service. Together with my team, I aim to establish Navi Mumbai Marriott as a benchmark for hospitality in the region."

Saurabh holds a diploma in Hospitality from IHM Calcutta and is known for his avid reading habits, fitness enthusiasm, and passion for solo sports bike rides. His diverse interests and active lifestyle contribute to his holistic approach to leadership and team motivation.


HYATT REGENCY LUDHIANA ANNOUNCES SYED ZULFIQAR ALI AS THE NEW GENERAL MANAGER

Ludhiana, Punjab (2024) – Hyatt Regency Ludhiana is pleased to announce the appointment of Syed Zulfiqar Ali as its new General Manager, effective May 16, 2024.

Bringing over 22 years of invaluable experience in the hospitality industry, Syed Zulfiqar Ali joins Hyatt Regency Ludhiana with a distinguished career marked by excellence and innovation. With a focus on leadership, profitability, and enhancing guest experiences, Zulfiqar's appointment signals a new chapter of success for the hotel.

Zulfiqar's impressive career journey includes leadership roles at esteemed properties such as Courtyard by Marriott SBR Ahmedabad, Four Points by Sheraton Srinagar, Fairfield by Marriott Indore, and Westin Pune, where he garnered recognition for his dedication to excellence and guest satisfaction. Notably, he was awarded Best Housekeeping Leader of the Year in 2014 and Best Director of Rooms in 2016 & 2017 by BW Hotelier, showcasing his commitment to delivering exceptional service standards.

His commitment to service excellence has been unshakable and results-driven. Through careful strategy and collaborations, under his leadership, Courtyard by Marriott Ahmedabad SBR secured reputable ranks in South Asia, driving profitability for stakeholders and the brand. The overall growth in various key performance indicators such as net operating profit, gross operating profit, total revenue, average daily rate, market share, revenue per available room, guest satisfaction, and guest voice growth was significant. This growth reflects Zulfiqar's effectiveness in enhancing guest experiences and optimizing operational efficiency. Additionally, Zulfiqar achieved the highest guest voice growth Year over Year for 2023 in South Asia Marriott International.

"I am deeply honored to join Hyatt Regency Ludhiana, a brand synonymous with excellence and innovation in the hospitality industry," said Syed Zulfiqar Ali, the newly appointed General Manager. "I am committed to building upon the hotel's legacy of exceptional service and guest satisfaction, and I look forward to working closely with the talented team to achieve new heights of success."

Zulfiqar's career reflects his passion for sustainability and community engagement. At Courtyard by Marriott Ahmedabad SBR, his leadership achieved the highest water recycling rate in the APEC region, emphasizing environmental stewardship. He implemented energy efficiency, water saving, and waste management measures, while supporting local businesses and establishing sustainable practices.

Zulfiqar champions transformational leadership, nurturing a culture of learning, empowerment, and recognition, resulting in high-performance teams. His love for diverse cultures and cuisines inspired his hospitality career, where he has hosted global guests, orchestrated events, and curated personalized experiences. His journey has been personally transformative and professionally rewarding, driven by the desire to positively impact lives.

Please join us in congratulating Syed Zulfiqar Ali on his new role and wishing him every success in his endeavours at Hyatt Regency Ludhiana

Novotel Goa Candolim & Novotel Goa Resort & Spa Appoints Sachin Maheshwary as General Manager

Novotel Goa Candolim & Novotel Goa Resort & Spa Appoints Sachin Maheshwary as General Manager

 

With years of experience and a deep understanding of the Accor brand, Sachin is set to elevate guests’ experiences and drive growth at Novotel Goa.

 

June, 2024, National: Novotel Goa Candolim and Novotel Goa Resort & Spa are pleased to announce the appointment of Sachin Maheshwary as the new General Manager. Sachin, an industry veteran with over 25 years of experience in the hospitality industry will be responsible for the growth of 270 keys across both the properties, leveraging his extensive knowledge of the Novotel brand and his skills as an F&B Alchemist for Accor in India & South Asia.

 

In his new role, Sachin's focus will be to elevate both the Novotel properties through strategic initiatives in F&B, enhance training of staff across both the properties to ensure guests' experiences and other services are taken notches higher. He will also bring in his expertise of infusing local elements by collaborating with local communities and driving sustainable practices. Having worked with the Novotel brand twice before, he has a clear understanding of the brand goals, service standards and identity. His extensive experience and innovative ideas will enhance the brand’s image holistically.

 

His journey with Accor started in 2016 where he served as Executive Assistant Manager at Novotel Mumbai Juhu Beach and has since played a pivotal role in the brand's growth and success in India. He has proven himself since then by leading 2 pre-openings as General Manager at Novotel Kochi Infopark Kochi and Grand Mercure Bengaluru at Gopalan Mall, Bengaluru. Opening the hotel was both tough and rewarding for Sachin, but he handled it all with ease. Since joining Accor brand, he has introduced multiple F&B programs, training and support framework for the food and beverage team across the region as the F&B Alchemist for India & South Asia and also won the Times Best Hospitality Project for the year 2022.

 

Sachin’s professional trajectory includes the best of the best in the hospitality industry including The Taj Mahal Palace Mumbai, Taj Lands End Mumbai and Taj Coromandel Chennai. He has a Masters of Management in Hospitality from Cornell University (US) and Nanyang Technological University (Singapore), where he was awarded ‘Best Student of the Year’. He was also awarded the ‘Best F&B Manager’ award by FHRAI for the year 2013-14.

 

Commenting on his appointment Sachin expressed, “I couldn't be more thrilled to join the Novotel family in Goa. The opportunity to lead both properties in such a vibrant and culturally rich destination is incredibly exciting. Goa's blend of beautiful beaches and rich heritage perfectly complements my love for exploring new places and learning about different cultures.” Talking about his vision for the properties, Sachin added, “I'm eager to work with the amazing teams here to create unforgettable experiences for our guests, all while driving our commitment to sustainability even further. Looking forward to a thrilling journey.”

 

Mr Vikas Sharma appointed as General Manager at Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces.

Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces are happy to introduce Mr Vikas Sharma as their new General Manager. With over 30 years of comprehensive experience in hotel operations and management, Mr. Sharma brings valuable expertise to his new role and is set to elevate the property to greater heights.

 

Mr Sharma's 31-year career spans various roles at prominent hospitality brands, including Radisson Blu Resort Dharamshala and Hard Rock Hotel Goa. He previously served as AVP Operations at DLF heading operations of 11 Premium and National DevCo Clubs Pan India. His strategic planning and business development skills have equipped him to elevate customer satisfaction and streamline operational efficiency at various Corporate Hotels and resorts in India and Overseas.

 

At Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces, Mr Sharma will oversee all operations and work to enhance revenue generation. He aims to establish the resort as a premier wellness destination, offering travellers an unparalleled experience. Mr Sharma's strong leadership skills and deep understanding of the hospitality industry make him an excellent fit for the resort.

 

"I am truly excited to be a part of Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces. The resort's distinctive offerings, such as the exclusive Swiss Gondolas/ cable car and the expansive 75,000 sq. ft. spa (the largest in Himachal Pradesh), set it apart as a beacon of luxury wellness hospitality. I am confident that we can further elevate its status," expressed Mr. Sharma.

Mr Akash Garg, Chairman & Managing Director at Moksha Himalaya Spa Resort and Timbertrail Heights and Terraces, expressed his utmost confidence in Mr. Sharma’s appointment, "We are thrilled to have Mr. Vikas Sharma join our team. His exceptional track record and innovative approach to hospitality management are precisely what we need for our next phase of growth. We are committed to providing the best possible hospitality, and Mr. Sharma's appointment is a significant stride in this direction."

 


Taj Lakefront Bhopal appoints Vishal Sharma as General Manager

As Cluster General Manager for Operations and General Manager of Taj Lakefront Bhopal, Sharma will oversee the operational aspects of Taj Lakefront and provide leadership to Taj hotels across Madhya Pradesh

Taj Lakefront Bhopal announces the appointment of Vishal Sharma as General Manager. In his new role as Cluster General Manager for Operations and General Manager of Taj Lakefront Bhopal, Sharma will oversee the operational aspects of Taj Lakefront and provide leadership to Taj hotels across Madhya Pradesh, excluding Ginger Indore.

Expressing his gratitude for the opportunity, Vishal Sharma stated, “It’s an immense privilege to take on this dual responsibility within the Taj family. I am fully committed to leveraging my extensive experience and insights to maintain the brand’s reputation and to guide Taj Lakefront Bhopal towards unprecedented success, setting new benchmarks for the hotel.”

With over two decades of experience, Vishal Sharma embarked on his career journey as a Food & Beverage Associate under IHCL Selections. His dedication and proficiency swiftly earned him leadership roles, including his tenure as Food and Beverage Manager at Vivanta Mangalore and Taj Tashi Bhutan. Before joining Taj Lakefront Bhopal, he served as General Manager at prominent hotels such as Vivanta Dal View in Srinagar and Vivanta Kolkata on EM Bypass, along with a stint as Operation Manager at Taj Mahal in Lucknow.

Vishal Sharma’s extensive experience spans various regions, demonstrating his adeptness in diverse markets and his ability to foster relationships with stakeholders while driving revenues, particularly in food and beverage-oriented establishments. His sharp business acumen and market understanding position him well to excel in his expanded role.

Renaissance Lucknow Appoints Sachin Shet as General Manager

Lucknow: Renaissance Hotel Lucknow, a part of Marriott International proudly announces the appointment of Sachin Shet as its General Manager, marking a significant milestone in the hotel's journey. With an illustrious career spanning over 24 years in the hospitality sector, Sachin brings a wealth of expertise and leadership acumen to his new role.

In his capacity as General Manager, Sachin will lead the hotel teams with unwavering commitment and hands-on guidance, drawing upon his extensive experience to elevate operational excellence. His strategic vision will be instrumental in shaping innovative strategies while upholding the highest standards of service, ensuring unparalleled guest satisfaction, and driving operational efficiency.

Sachin's journey in the hospitality industry commenced in Food & Beverage operations, from where he progressed to assume pivotal roles in both leisure and business hotels across India. Joining Marriott International in 2022 marked a significant chapter in his career trajectory, culminating in his recent role as Hotel Manager at JW Marriott Juhu Mumbai. Prior to his tenure with Marriott, Sachin honed his skills with esteemed luxury brands such as Taj and Leela, enriching his understanding of hotel operations and guest service dynamics.

Beyond his professional pursuits, Sachin is a dedicated fitness enthusiast and marathon runner, underscoring his belief in the symbiotic relationship between personal well-being and professional success. 

"I am thrilled to embark on this journey with Renaissance Lucknow. Together, we will embark on a quest to elevate guest experiences, uphold exceptional service standards, and foster innovation within Lucknow's vibrant hospitality landscape," remarked Sachin, reflecting his excitement upon assuming the role of General Manager.

Suresh Kumar appointed General Manager of WelcomHeritage Cheetahgarh Resort and Spa.

May 2024: WelcomHeritage Cheetahgarh Resort and Spa is thrilled to announce the appointment of its new General Manager, Suresh Kumar. With a wealth of experience in the hospitality industry and having spent the past four years with ITC Hotels, Suresh has a proven track record of delivering exceptional guest experiences.

As the general manager of the popular luxury boutique property located in Bera, Rajasthan, Suresh will bring a unique perspective and leadership style to the resort’s daily operations and elevate guest experiences.

“Suresh Kumar's strategic vision and innovative approach to hospitality will undoubtedly drive Welcomheritage Cheetahgarh Resort and Spa to new heights of success. He is the perfect fit for our luxurious resort, and we are confident that under his guidance, our resort will continue to be a premier destination for travellers seeking luxury, relaxation, and unparalleled service.”, adds Gulshan Jhurani, promoter of the resort.

A luxurious boutique haven of immersive Jawai experiences, WelcomHeritage Cheetahgarh Resort & Spa is located across 20 acres amid the surreal Aravalli Hills. It offers authentic insights into the ‘Land of the Shepherd and the Leopard’. With a calming lake within the property premise for exceptional birding, luxury bungalows and tents, a culinary extravaganza as well, as activities such as star gazing, leopard safaris and Rabari village walks, WelcomHeritage Cheetahgrah Resort and Spa is an ideal choice for a relaxing yet enthralling break from the mundane chaos of urban life, romantic getaways, intimate family and friends reunions, solo and all-women holidays or those interested in exploring Bera's fascinating wilderness and culture whilst immersed in ultimate luxury.