New IoT option aims to aid hotel housekeepers

Key Take Away

Location-based technology company TraknProtect has launched TraknKleen, a new Internet-of-Things technology solution designed to help hotels further enhance housekeeping operations and ensure cleanliness standards during Post-COVID-19 travel. 

TraknKleen trilaterates data from multiple sources, including housekeeping carts, ID cards, and cleaning supplies, to automatically track the date, time, and duration of the cleaning process for guestrooms and public areas in a hotel. The tool also uses multiple data points to help hotels assess and confirm compliance with established cleaning protocols

For More Information

www.hotelmanagement.net/housekeeping/new-iot-option-aims-to-aid-hotel-housekeepers

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New study calculates cost of post-pandemic housekeeping

Key Take Away

Hotel operations platform Optii Solutions has been working with hotel partners to calculate the cost of implementing the new cleaning requirements

Before the pandemic, a standard leisure room took an average of 39.3 minutes to clean and cost $9.42 in terms of staff time, based on a guestroom accommodating one or two people.

According to Optii, incorporating the new cleaning protocols will push the cleaning time for a standard leisure room up to 42.3 minutes at a cost of $10.12. The cost increases when children stay in the room (45.2 minutes at a cost of $10.80 per room), and decreases for business travelers (31.8 minutes to clean at a cost of $7.60 per room.) 

For More Information

www.hotelmanagement.net/housekeeping/new-study-calculates-cost-post-pandemic-housekeeping

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Kempinski Hotels launches "Kempinski White Glove Service"

High quality and sophisticated service combined with authenticity and personal care are one of the highest maxims of Kempinski Hotels. To provide the most outstanding level of service and guest comfort even during and after the current situation, the international luxury hotel group with European roots has launched the "Kempinski White Glove Service". Kempinski Hotels have now reopened their doors, the Kempinski operational strategy and quality management team has launched this extensive service covering all areas of the luxury hotels while keeping in line with the regional safety and health regulations as a top priority.

To fully support the execution of the "Kempinski White Glove Service", an extremely comprehensive guidebook has been launched by the operational strategy and quality management team. The 50 pages guidebook meticulously treats any kind of measures to be taken in all departments of the luxurious hotels ranging from arrival of the guests to set-up of public areas, food & beverage to housekeeping as well as spa areas to meeting spaces. 

While hotel teams obviously have to keep their distance to the guests of at least 1.5 metres, all furniture in public areas has to be rearranged to keep social distancing rules for the convenience of guests.

Absolute privacy is offered to guests who upon check-in and during their stay decide not to allow any hotel team member to enter their room during their full stay period at the hotel. While usually a "Do not disturb" sign is used temporarily, the new "Privacy" sign assures that requested services will still be handled, but in front of the guest's room door.

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