Japan’s First Caption by Hyatt Hotel Opens in Osaka

Hyatt Hotels Corporation (NYSE:H) announced the opening of Caption by Hyatt Namba Osaka, a dynamic, community-minded hotel in the heart of Osaka, Japan. The 167-room lifestyle hotel features self-activated touchpoints, vibrant social spaces, and a trendy design aesthetic with an unmistakable neighborhood feel.

Caption by Hyatt hotels offer a seamless and efficient guest experience that allows guests to customize interactions on their own terms. DIY touchpoints include self-service check-in, digital keys, Staycast streaming technology, hydration stations on every level, flexible co-working space, and lively social and food and beverage concepts.

In June 2022, the brand made its global debut with Caption by Hyatt Beale Street Memphis in the US. Most recently, Caption by Hyatt Zhongshan Park Shanghai opened its doors in China during April 2024 as the brand’s first introduction to the Asia Pacific region. Caption by Hyatt Namba Osaka is expected to be followed by highly anticipated new Caption by Hyatt hotels in Ho Chi Minh City, Sydney and Tokyo in the coming years.

“We are thrilled to announce the launch of the Caption by Hyatt brand hotel in Japan in the heart of Osaka, bringing a brand that combines the design and comfort of a lifestyle hotel with the flexibility of a select-service property,” said Sam Sakamura, vice president, Japan and Micronesia, Hyatt. “Fostering community is a vital part of the Caption by Hyatt ethos and Caption by Hyatt Namba Osaka will certainly play a key role in delivering on that within the vibrant Namba neighborhood. This debut will contribute to the growth of Japan’s tourism sector, while leading the way in facilitating stronger, more authentic social connections for all travelers.”

Ideally Located in the Heart of Osaka

Caption by Hyatt Namba Osaka is situated in one of Osaka’s leading entertainment districts. Ideally located for exploration, the hotel is easily accessed from Kansai and Osaka International Airports and within walking distance of Nippombashi and Namba Metro stations, as well as two major railway stations.

Only a short walk to the world-famous canal-side entertainment district Dōtonbori—characterized by giant illuminated and mechanical signboards including the legendary Glico running man—and the more than 650-yard-long Kuromon Market dating back to the Edo era (1603–1868). Culture vultures will be enthused at their ability to walk to the National Bunraku Theatre—Japan’s headquarters for bunraku puppetry cited on Unesco’s ‘Intangible Cultural Heritage’ list—as well as Osaka Shochikuza Theatre, and Namba Grand Kagez, the hub of comedy culture.

Talk Shop: Intentional Social Space that Encourages Connection

As guests arrive at Caption by Hyatt Namba Osaka, they will enter ‘Talk Shop’, a reimagined arrival experience unique to the brand. Talk Shop is a lively area with an all-day lounge, workspace, coffee shop, eatery, grab-and-go artisanal market, and cocktail bar all rolled into one. Locals and hotel guests alike are invited to dine, work, socialize, and curate their own experiences.

Hosting creative workshops, open mic music nights, pop-up installations, and book clubs, Talk Shop will be the heart of the hotel, and exude the energy of Namba’s community.

Talk Shop events include:

• Japanese Kitchen Knives History and Production: Osaka is known as the 'kitchen of the nation'. Learn about the production process and history of traditional Japanese kitchen knives from the craftsmen of a 70 years-old knife shop in the Sennichimae Doguya-suji shopping arcade.

• Food Sample Making Workshop: Originated in Osaka, food sample making goes back 100 years. The food sample making workshop will consist of learning the traditional techniques from craftsmen from the Sennichimae Doguya-suji shopping arcade.

Locally Inspired Design

On arrival, guests are greeted with a welcome drink with soy milk from a 100-year-old tofu shop in Kuromon Market. A knowledgeable Caption by Hyatt emcee is on hand to support guests with self-service check-in, directions, or recommending local must-sees and dos.

Guests can check-in via the World of Hyatt app and head straight up to one of the hotel’s 167 rooms using a digital key. Inside, guests will discover a playful, thoughtfully designed 215–322-square-foot space curated with form, function, and fun top of mind.

The bold colors and locally inspired art running throughout the hotel creates an environment that is vibrant, unexpected, and has plenty of personality. Large picture windows frame views of the city’s most dynamic district, while hardware inspired by samurai swords, kikkō (tortoiseshell) and yagasuri (arrow feather) patterns, and graphic illustrations of Japanese kimonos, emakimono (handscrolls), and kinchaku (drawstring pouches) are subtle nods to traditional Japanese artwork. Above the beds, guests will encounter energetic murals by Osakan artist ZAnPon, inspired by Kuromon Market and its lively scene attracting customers. In the colorful, utilitarian-style bathrooms, clued-up guests will delight in the mural spelling out “nandeyanen”—an iconic Osakan retort meaning "What the heck?” or “You’re kidding.”

Other facilities include 24-hour Fitness Center and Coin Laundry located on the 2F, open around the clock.

Striving to Be a Good Neighbor: Community and Sustainability

The Caption by Hyatt brand aims to expand the definition of wellness to include a sense of belonging, providing a platform for community, and reflecting the neighborhood in which its hotels are situated. Caption by Hyatt Namba Osaka endeavors to be a part of the Namba community by hiring locally and partnering with local vendors and organizations.

Sustainability is a focus in the hotel’s operating model. Fridges are stocked with locally sourced ingredients, and initiatives like not using single-use plastics, the use of bulk amenities in the bathrooms, and hydration stations on every floor and in public spaces — all have been implemented with sustainability in mind.

“We are excited to introduce the Caption by Hyatt brand and its belief in caring for people and community to one of Japan’s most dynamic locations,” said Shintaro Fukuda, general manager, Caption by Hyatt Namba Osaka. “Our vibrant walls reflect the variety of perspectives and experiences our guests will bring to Caption by Hyatt Namba Osaka, and our hope is for them to make the hotel their own.”

'Grand Indian Hotel', debuting on 14 June on BBC Player on Prime Video Channels

BBC Player, a BBC Studios streaming service available on Prime Video Channels, is excited to present Grand Indian Hotel, which offers a fascinating insight into the majestic traditions of Indian hospitality by the prestigious Oberoi Hotel & Resorts group, renowned for its exemplary service at some of the most stunning and regal locations across India.

Available from Friday 14 June, the three-part series provides an unprecedented look inside one of the world's most luxurious hotel groups, revealing the behind-the-scenes of providing world-class hospitality and painstaking care that its takes to deliver the most unforgettable experience. Grand Indian Hotel chronicles the 90-year history and hallmark of the Oberoi Hotel & Resorts’ “guest obsession” philosophy. 

Series highlights include a peek into the world of:

• The Oberoi Rajvilas, Jaipur preparing lavish Maharaja banquets for guests, along with a peek into the most significant event of the year.

• The Oberoi Udaivilas, Udaipur painstakingly orchestrating a secret marriage proposal and delivering a royal welcome for VIP guests with seamless luxury at the Oberoi group’s flagship lakeside hotel.

• And The Oberoi, New Delhi navigating the busiest period in the social calendar, catering to demanding guests during the India Art Fair, along with the unveiling of a new restaurant concept by Chef Vineet Bhatia.

Talking about the debut of Grand India Hotel on BBC Player, Stanley Fernandes, Vice President of Distribution, South Asia, BBC Studios said “We continuously seek stories that resonate with our audience's curiosity and desire for content that travels boundaries, so this series is perfect for BBC Player. ‘Grand Indian Hotel’ is a first-hand account depicting India’s vibrant culture of ‘Atithi Devo Bhava’ through the lens of legendary Oberoi Hotels & Resorts, and reflects the great story-telling that is synonymous with BBC Studios.”

Dubai Shines Bright as One Of The Top Summer Destination of 2024

National, June 2024 : As summer approaches, travellers worldwide are eagerly planning their next adventure, and Dubai emerges as the undisputed favourite destination. According to a recent analysis of Google search data, Dubai has secured its position at the top of the bucket lists of 10 countries, affirming its status as the ultimate summer hotspot for global travelers.

The survey, conducted by analyzing Google search data and keywords related to summer travel, identified Dubai as the top choice for travelers seeking an unforgettable summer experience. With its unique blend of modernity, luxury, and cultural richness, Dubai continues to captivate the imaginations of travelers from all corners of the globe.

From the iconic Burj Khalifa towering over the skyline to the bustling souks filled with treasures, Dubai offers a diverse range of experiences that cater to every traveler's preferences. Whether exploring the vibrant cultural scene, indulging in adrenaline-pumping desert safaris, or unwinding on pristine beaches, Dubai promises an enriching and unforgettable summer adventure.

As Dubai continues to innovate and elevate its offerings to visitors, the city remains committed to providing unparalleled experiences that leave a lasting impression on travelers. With its world-class attractions, luxurious accommodations, and vibrant ambiance, Dubai invites travelers from around the world to discover the magic and splendor that await in this extraordinary city.

Fortune Hotels launches Fortune Park Palampur

The hotel chain’s 6th property in Himachal Pradesh An upscale hotel with the city’s first microbrewery

New Delhi, June 2024: Fortune Hotels, a member of ITC’s hotel group, announced the launch of its newest property, Fortune Park Palampur, nestled in the serene landscapes of the Dhauladhar mountains.  This exquisite hotel is the 6th addition to the upscale hotel chains’ Himachal Pradesh portfolio and its 12th hotel in the hills.

Set in the quaint Tea Capital of North-west India, Fortune Park Palampur is designed for the urbane traveller, opening doors to a surreal world of experiences and facilities that are truly memorable and immersive, whether on a leisurely vacay, a short stopover or looking for a recluse to fix work-blues. 

Featuring plush rooms and suites, with elegantly styled interiors and modern vibe the hotel offers breath-taking views of the Dhauladhar range, from most rooms and vantage points.

Guests can quench their adventure thrill, take a leisurely stroll in the velvety tea gardens, seek solace over a short temple trail or just envelope themselves with the breathtaking views from vantage points across the property.  Social-party spaces and wellness facilities including an indulgent indoor heated pool and a soon-to-open spa, providing the ultimate relaxation experience after a day of exploration add to the charm.

Expressing delight on the new launch, Samir MC, Managing Director, Fortune Hotels, said “Fortune Park Palampur is our 6th hotel launch in the scenic state of Himachal Pradesh. This new gem is a fresh new addition to our flagship #HillsOfFortune portfolio – we have twelve of them today. As we grow our base, we re-emphasize our commitment to entering newer untapped destinations, and highlight our dedication to extend exceptional hospitality across India and in proximal markets. With curating high points like ‘Barrel Island’ the districts’ first microbrewery, we are poised to elevate the experiences for our guests, ensuring they have a visually captivating stay with us, intertwined with the rich cultural tapestry of Palampur.”

Fortune Park Palampur further unleashes the quirk in guests with its playful vibe lined with warm hospitality at its multi-faceted F&B outlets. Barrel Island is the city's first microbrewery serving three home brews on tap, a collection of spirits, and enchanting views of the Dhauladhar; also home to all-weather party cabanas, an archaic fireplace, and a wood-fired pizza oven. Fortune Deli is a hip café with a book nook and live station brewing some good coffee and conversations, and a must-try to experience its scrumptious delights along with some lively cacophony of the street.

The hotel is also poised to become a coveted venue for corporate events and social gatherings, as it inaugurates its versatile banqueting spaces, along with a well-equipped meeting room cum party hall in the near future.

Fortune Park Palampur is conveniently accessible by air and road from Dharamsala (34 kms), Amritsar (230 kms), or by rail from Pathankot (112 kms) and Amb Andaura- the newest railway station around 105 kms away.

Alma’s Herbert Laubichler-Pichler named Vietnam’s Best General Manager

A hospitality veteran with life-long experience making guests feel welcome at hotels and resorts in Asia and Europe has been recognized as “Vietnam’s Best General Manager” in the prestigious “Travel + Leisure Luxury Awards Asia Pacific 2024”.

Travel + Leisure Southeast Asia, Hong Kong & Macau readers deemed Herbert Laubichler-Pichler, who has been at the helm of 30-hectare resort Alma for five years and worked and lived in Vietnam since 2008, the country’s best general manager. He received the accolade last night at an awards ceremony in Bangkok.

“Austria-born Herbert Laubichler-Pichler is the hospitality life-timer at the helm of Cam Ranh’s Alma―a 384-suite resort with 14 food and drink outlets and 12 beachfront swimming pools. Having worked across Vietnam’s best hotels for nearly 18 years, the industry veteran brings together leadership, vast experience, and local cultural familiarity to showcase Vietnamese hospitality at its finest,” Travel + Leisure Southeast Asia, Hong Kong & Macau’s website states.

Laubichler-Pichler, who, in addition to Alma, has managed some of the country’s most acclaimed hotels including the Nam Hai in Danang, The Reverie Saigon and The Anam Cam Ranh, said he was thrilled to receive the recognition but wanted to share it with the resort’s “hugely supportive” owner and “exceptional” team at Alma.

“I am so thankful for the privilege to work with such a genuinely supportive owner and talented team of hospitality professionals at Alma, who tirelessly work day in and day out; our staff members are our greatest ambassadors and obviously play a crucial role in the guest experience,” he said

Born into a hotelier family, Laubichler-Pichler started out in the industry working at his parents’ guesthouse in his native Austria as a bellboy at 10 years of age during the summer season. He later studied hotel management at the Hotel and Catering College Schloss Klessheim and became a certified chef before steadily rising through the ranks to become the general manager at properties in Austria, Germany and Cyprus. He also studied an Executive MBA in Hotel and Tourism Management with Chur University of Applied Sciences in Switzerland.

Readers of Travel + Leisure Southeast Asia, Hong Kong & Macau also voted Alma in the top five of the “Best Hotel Pools in Vietnam” category.

Alma is home to an awe-inspiring host of world-class facilities including 12 swimming pools that cascade down to the beach, an eclectic range of restaurants helmed by leading chefs, a science museum and a 6000sqm water park with a lazy river, wave pool and water slides.

Travel + Leisure Southeast Asia, Hong Kong & Macau said of the awards: “Taking in the hospitality industry in 15 countries and territories as well as the travel industry more broadly across Asia-Pacific, the Travel+Leisure Luxury Awards winners for 2024 reflect the ballots of you hotel guests, frequent fliers, cruise-lovers, points guys, and wellness junkies, and highlight the places and people that make for the best high-end wanderlust. With so many tried, trusted and true hotels getting your votes, and well as the slew of new openings in the region and ideas in luxury hospitality percolating out there, we’ve put together a special print edition: The Hotels Issue 2024.”

Sorrento at Shangri-La Eros New Delhi Unveils Exquisite Citrus Menu

New Delhi, June 2024) Get ready to embark on a mesmerising journey through the heart of Italy as Shangri-La Eros New Delhi unveils an exquisite new Citrus Menu at its award-winning Italian restaurant, Sorrento. Nestled amidst the serenity of the hotel, Sorrento is a testament to authentic Italian cuisine. As the restaurant launches its summer menu, patrons are invited to immerse themselves in an exceptional experience that promises to make the dining episode memorable. From the vibrant zest of citrus fruits to the indulgent allure of seafood, Sorrento embodies the very essence of the art of Italian dining.

The voyage starts with a captivating selection of Antipasti. Guests can savour the delicate flavours of Grilled Squids paired with a zesty key lime puree and the refreshing Cured Melon Carpaccio, elegantly complemented by grapefruit and arugula. These starters embody the essence of spring's bounty.

Furthermore, guests will find themselves enraptured by an array of artisanal hand-rolled pasta offerings that highlight the versatility of citrus fruits. Freshly made by chefs, the Black Lobster Ravioli in a luscious Cointreau sauce and the Taglioni with a creamy blood orange segment sauce exemplify the perfect balance of citrus with traditional Italian pasta. These dishes capture the spirit of fall, combining the richness of harvest ingredients with the fresh zing of citrus.

The main course menu offers a selection that ameliorates the dining experience, such as the Sous Vide Jumbo Tiger Prawns, with a kaffir lime sauce, and the Chilean Seabass, with a saffron mandarin sauce, are meticulously crafted to showcase the fine flavours of citrus. The Grilled Red Snapper with Amalfi lemon emulsion and the Asparagus Tart with pomelo salsa further highlight the menu's zeal for citrus-infused excellence.

Concluding this exquisite meal, the Dolce offerings present a sweet blend of flavours. The Mandarin dessert, featuring white chocolate orange cremeux, and the Citrus Semifreddo, with lemon curd and fresh berries, provide a perfect end to the meal, leaving a lingering citrusy delight.

Patrons are cordially invited to savor this culinary artistry of Sorrento's new Citrus Menu at Shangri-La Eros New Delhi, where they can indulge in the vibrant flavours of Italy within the dynamic ambiance of Delhi.

Atmosphere Hotels & Resorts Presents Glenelly Estate Winemaker Experiences

Journey from the stunning shores of Atmosphere Kanifushi and VARU by Atmosphere  to vineyards in Stellenbosch through authentic wine interludes this August 2024

Atmosphere Hotels & Resorts, an international hospitality brand within Atmosphere Core, presents a series of enriching winemaker experiences with Glenelly Estate at its two private islands Atmosphere Kanifushi and VARU by Atmosphere. 

The events will take place at Atmosphere Kanifushi from 25th to 27th August and at VARU by Atmosphere from 29th to 31st August 2024. In-house guests will be invited to sophisticated wine pairing dinners and lively beachside soirees, included within the generous Holiday Plans, Kanifushi Plan™ and VARU Plan™. Lia Poveda, Lady May’s closest confidant and in charge of Glenelly Estates’ presence across the globe will be visiting both islands to personally host these events.  

Nicolas Laguette, the Director of Wines at Atmosphere Core, says “Against all odds, we’re slowly putting Maldives on the global wine map. With travellers from around the world visiting us not just for our heavenly beaches and coral lagoons, but also for our authentic terroir wines and experiences with multi-generational winemakers. 

“2024 marks the return of Glenelly Estate with us in the Maldives, having already hosted at VARU by Atmosphere in September of 2023. This year we took the time to look at the core identities of our various wine partners to find similarities with the core identities of our three hospitality brands. Glenelly Estate is helmed by Lady May, today she is 99 years old and is the 6th generation of Bordeaux’s most prestigious lineage, but 25 years ago she became bored of Bordeaux and left to go all-in for Stellenbosch. This desire to disrupt the old while holding on to traditional savoir-faire are core identities shared by both Glenelly Estate and Atmosphere Hotels & Resorts”.

Lia Poveda will not only enchant guests but also spend time with the award-winning culinary teams of Atmosphere Kanifushi and VARU by Atmosphere. She will be conducting workshops and blind tastings to empower colleagues to confidently guide all guests, be it connoisseurs or the wine curious.

Atmosphere Core has been cultivating a unique wine culture driven by Authenticity and Joy of Giving. While the program was launched in 2021 with uber luxe brand THE OZEN COLLECTION, there was a conscious focus on expanding to other brands. In 2023, the lifestyle brands COLOURS OF OBLU and Atmosphere Hotels & Resorts forged partnerships with the vibrant wineries Glenelly Estate (Stellenbosch) and Bodegas Martín Códax (Rías Baixas).

Agoda shares most searched summer holiday destinations for Indian travellers heading abroad

New Delhi, June 2024 – Digital travel platform Agoda has revealed the most searched international summer holiday destinations for Indian travellers. Bali, Singapore, Bangkok, Dubai, and Kuala Lumpur have emerged as the top city destinations for outbound Indian tourists during the upcoming summer season, specifically in May and June.

These insights, derived from Agoda's extensive search trends, indicate a strong affinity for Southeast Asian destinations. This is also reflected in the most searched markets, with Thailand, Indonesia, Singapore, and Malaysia being the most searched markets respectively, and the United Arab Emirates rounding out the top five.

As the summer travel season approaches, Indian travelers are showing a growing interest in diverse cultural experiences, vibrant cityscapes, and palm-fringed beaches offered by these overseas destinations.

Krishna Rathi, Senior Country Director India Subcontinent and Maldives at Agoda shared, "The allure of Southeast Asia continues to captivate Indian travelers as they seek out new experiences and leisure opportunities. The diversity of destinations like Bali, with its serene beaches and rich traditions, along with the urban excitement of cities like Singapore and Bangkok, serves a broad spectrum of travel preferences. Furthermore, the many searches for Dubai and Kuala Lumpur show an inclination towards combining shopping, entertainment, and cultural engagement."

Regions that offer a mixture of leisure, culture, and culinary delights continue to rank high, reflecting the evolving tastes and travel habits of Indian tourists. Agoda's platform caters to this demand by offering Indians an array of accommodations, flights, and activities, facilitating the ease of planning and booking their ideal summer break.

Hyatt Regency Gurugram launches Japanese restaurant - SHIN’YA

NEW DELHI, June’24: The Hyatt Regency Gurgaon is thrilled to unveil SHIN’YA, a fresh dining concept set to revolutionize Japanese cuisine in Delhi NCR. This voguish restaurant promises to deliver the finest in Japanese culinary delights. Named after the Japanese word for 'midnight', SHINYA aims to be the ultimate destination for enjoying delightful food and drinks during evenings and nights. Drawing inspiration from Japanese izakaya culture—a laid-back bar experience—SHIN’YA invites guests to unwind and rejuvenate after a long day's work.

Designed to be the perfect spot for relaxing with colleagues, friends, and family, SHINYA opened its doors at the Hyatt Regency in Gurgaon on May 23, 2024. Featuring captivating interactive sushi and mixology counters, the restaurant is meticulously crafted to foster social interaction. With a seating capacity of 46 guests, it's an ideal setting for intimate family dinners or small gatherings.

Delighted at the opening of SHINYA, Ms. Sonale Zagade, General Manager of Hyatt Regency Gurugram, said, “Japanese cuisine is being loved by people across the globe and we are excited to bring SHINYA to Delhi NCR. The restaurant, besides serving the most amazing spread of sushi and an extensive array of drinks, is a place where people can come and unwind. The soothing ambiance, friendly well-trained staff, and the authentic Japanese gourmet spread heighten the izakaya experience”

Staying true to authentic techniques, SHIN’YA prioritizes the use of fresh ingredients to deliver top-quality delicacies. Its diverse menu encompasses a range of culinary delights such as yakitori, grilled meats and fish, karaage, edamame, pickled vegetables, sashimi, sushi, and robata. Under the guidance of Chef Adi Melaz, each dish is crafted to perfection, blending traditional flavors with a modern touch. The beverage menu, curated by mixologist Shashwat Prasad, features a refined selection of Japanese whiskey, sake, premium wines, and a draft beer station offering four beer options. SHINYA operates until 3 AM every day, ensuring that the good times can continue well into the night.

CYK Hospitalities Curates Mexican QSR Casa Dona in Gurugram

NCR, India, June 2024: CYK Hospitalities, a leading end-to-end F&B consultancy, has curated the launch of Casa Dona, a Mexican QSR in D.L.F Cyber Park, Gurugram. This is the second outlet of Casa Doña, first being at Hudson Lane, Delhi. CYK has helped Casa Dona with each and every detail that goes well with the Mexican QSR.

From logo design to brand identity development and packaging design, to menu curation and execution and identifying the best location for the QSR, CYK has dedicated itself to ensuring that every aspect of Casa Dona's presentation reflects a commitment to excellence and innovation.

CYK has curated a unique menu that celebrates the essence of Mexican cuisine. From savoury tacos to zesty enchiladas, each dish is a culinary journey through Mexico's rich culinary heritage. And for a unique twist, the consultancy firm has introduced the homemade nachos in beetroot and spinach flavours. To hand hold and execute smooth functioning of the new outlet, CYK has meticulously trained and handpicked staff members who embody the shared passion for delivering exceptional service with every visit.

The interiors and ambience is also aesthetically done bringing the vibrant flavors of Mexico closer to the residents of Gurugram. Casa Doña’s commitment to authenticity shines through in every aspect, from accurately crafted menu to warm hospitality.

“CYK Hospitalities, known for its expertise in culinary concepts, has played an integral role in shaping our brand, Casa Dona's offerings. They have ensured that every dish resonates with the diverse palate of D.L.F Cyber Park's corporate offices, promising an unforgettable dining experience to every patron”, says Sandeep Bansal, Founder, Casa Dona.

On successfully delivering Casa Dona, Pulkit Arora, Director, CYK Hospitalities said, “From the beginning, we aligned Casa Dona’s vision with key market trends and consumer preferences. We identified the best suitable location for the QSR as it is the utmost important aspect for a brand to grow. Apart from this, we also curated the menu and worked on the interior design concepts to create a distinctive and welcoming space that reflects the Mexican restaurant’s values and connects with the target audience. Our culinary experts collaborated with the QSR to develop a varied and appealing menu that highlights the best of Mexican cuisine and bring its heritage to the guests’ tables.”

CYK Hospitalities has also been instrumental in setting up Casa Dona’s base kitchen in North Campus, Delhi, streamlining operations for a seamless culinary journey.

About CYK Hospitalities

CYK Hospitalities, founded by experts in the F&B segment, is an F&B consulting firm providing various services in the ‘brand building’ field, specializing in the food and beverage and hospitality segment. The company helps its clients gain recognition for their outlets and restaurants through consultation and consistent support. The company provides on-time services to support its clients in leasing, location mapping & expansion, exposure and networking, hiring & training, competitor analysis, menu engineering, chef hiring, SOP formation, recipes, and food pricing, to name a few.

The company, till date, has partnered with prominent space providers like Phoenix Mall, Pacific

Mall, DLF, Vegas Mall, Lulu Group, Lakeshore, Lovely Professional University, etc.

THE ACCIDENTAL PROFESSIONAL-BY: DR. KAVIRAJ KHIALANI.

A real-time check on to be or not to be!!!

The word accidental is quite a touching one and has been through our mind and system a couple of times earlier as well. The fact of the matter is that our industry is a highly performance oriented one which calls for not just physical fitness, grooming standards, language barriers, unexpected expectations of guests, clients and more. What needs to be looked at is the passionate uncompromising attitude and a willingness to make a difference.

My own experience of 25 years now has been a real to eye witness of some people who passed ways, crossed lanes and stayed on the same platforms etc who in my opinion were a complete mis fit as a part of the hospitality & culinary operations. Looking back two and a half decades things and time was so very different and diverse.it was never easy to start anything new and being a part of a new system always has its pros and cons. Being a people’s profession here we are expected to have next levels of patience factor, understanding nature and humility with empathy towards one another.

Over the years, we have observed that people who wish to attain success and be known in this industry have somewhere been influenced by a number of things and not to forget social media. Today if you ask someone like a aspiring culinary professional, what is your aim in the next 3 years approx. in the industry the reply would be-a sous chef or a head chef with a branded property with several perks and benefits! I do not wish to anyway turn down the motivated candidate but after having a healthy discussion with my fellow colleagues, chefs and hoteliers, human resource managers etc we somehow did not feel very convinced with the reply. Though it does depend on performance, appraisals all through the way and hotel expectations etc a candidate must also realise and be a little wiser in giving replies in order to get the conversation going ahead and be able to lead to a starting point correctly matched, well valued and perfectly gauged.

Here are a few points which one must keep in mind when it comes to making a successful & promising career in the hospitality industry.

1. BE GROUNDED IN YOUR ASPIRING AIMS: fresh aspiring to be professionals graduating from esteemed hospitality management institutions across the country should always keep in mind that achieving success is not an overnight task, it is a process which takes its own due course of time. Hence let us not try to look for short cuts and jumping the ladder up strategies. 

2. BE REALISTIC IN WHAT YOU EXPECT: It has been observed that fresh graduates in today’s times are a little not too sure of how and where they wish to start their career. At times they get through a particular hotel and are still not satisfied with the offer letter since they heard something unpleasant from somewhere about the place etc. also do not confuse yourself with multiple offer letters to start your first job. Be wise!

3. PEER ADVICE - NOT THE BEST ADVICE: Students today feel more comfortable in picking on advice and help from peers and they feel that that is the best way to get the replies to their confusions and queries. Experience is the key and which should not be ignored. Nothing can beat experience of a person hence make a better choice on whom to go up to and get the support.

4. SOCIAL MEDIA SUPPORT – DOUBLE CHECK: Since I come from the classic era when we didn’t have social media etc it was a different world all together for us. We did better quality reading in studies, spending time in the libraries making notes and getting our queries resolved by our valued teachers who were everything to us in helping us shape our careers. We would not hesitate to walk up to them with a bunch of questions to get the real answers etc same way social media can be a good platform to get your replies but one should connect with experienced people as well.

5. VOICE YOUR QUERIES IN ADVANCE: To some graduating students the real world and hotel industry seems like a new training centre, where they will go daily and sit down in a classroom and ppt shows will be presented etc. the industry on the other hand has ever since been clear that we need people who are tough, and can withstand pressure and carry out tasks effectively. This gap needs to be filled up perfectly well in order to have a smooth flow as a part of the industry. Ask questions, clarify your doubts, reach out to us and check with us with are the possibilities etc before taking the leap.

6.  FOCUS ON THE FEASIBILITY & NOT FEAR: Students across the country have been reaching out to me over the years now and some of the most commonly put-up queries include that what is the scope for growth in the industry? What is the possibility or being stable? Are there chances that we can be asked to leave after a set tenure or so? What if I don’t get the desired results from my work place after I complete my 1 year or probation period etc. My reply to all the above has been the same which says keep your focus on your goal and not in short term visions. You need to do your best every single day at work and prove your abilities, skills & talent to the people there. If one can see that you are a good performer why would a hotel or a company want to lose an asset? 

7. GIVE YOUR 100 PERCENT ALWAYS: easy to say this line and motivate everyone around but yes that’s how it is. One needs to be self-motivated in our industry. You cannot keep waiting for someone in the team, seniors etc be there when you want and praise you every hour, day and week. Trainers and human resource professionals too shared the same with me when it comes from the industry perspective, you have to keep some part of your personal life on the side and offer your services without hindrances and distractions in order to achieve the motto of the hotel or property from revenue generation to customer satisfaction!

8. DO NOT TAKE CRITICISM TO HEART: Feedback and Criticism are 2 elements which should be taken on a very constructive note and for self-improvement. The very fact that we as humans are not perfect at all we need to be open to ideas, views and opinions for doing better not just at our place of work being our dharma which should create good karma but also in our personal life as well. There are good days & bad days in the lives of everyone but with a little calm, cool and composed mindset we can conquer all such negativities and turn them into positive energy and use it to the best of our capacities.

9. CHANGE IS ALL THAT IS CONSTANT- ACCEPT IT: A simple line to write and share but ends up complicating a lot of people and their careers. It is important to self- introspect on the word Change! It is imperative, can’t be avoided, cannot be escaped from and is not worth going against. In a highly unpredictable world in which we are living today, we cannot guarantee what is going to happen the next minute or day or week hence it is for us to think practical and go with the flow at times and do not complain against the odds and evens which are not matching your horoscope or stars. We all have come up in our life accepting change as it sees the good and betterment for us. 

10. IT IS OK NOT TO BE OK SOMETIMES: Each one of us is ultimately a human being and there are times in our life when situations and roleplays fall out in such a way that we start struggling in between the mind and the heart. Both of them have a different frequency and therefore it is not necessary that it has to be always a bingo or agree factor. There are days when we just want to pull back a little bit, take a break from our highly physically and mentally strenuous professional life, taking a break or a leave is no crime! But the fact of the matter remains about the proper timing & feasibility which would not affect the work and the organisation on the whole. Balance is the word and make sure that you don’t shift your focus from work and in the bargain the no of days not worked ratio exceeds no of days worked.

On a Concluding Note: Every industry and profession have a few pre-requisites and attributes which a candidate must possess before entering into it and it also happens at times that our mind and heart might agree on it but the real-world rejects. It is very close to the quote Man proposes- God disposes! All of us must do a proper homework- research and speak to experienced people before taking up a highly competitive, challenging & glamourous profession of which we at times only witness the front picture and not the hard work that goes behind to make it happen!

Experience a spectacular journey at the India-Pakistan Border in Gujarat

June 2024: Lallooji & Sons, in collaboration with Gujarat Tourism, have introduced an innovative tourism venture - 'Nadabet- Indo-Pak Border' located at the India-Pakistan Border Road in Nadabet, Gujarat. This initiative offers visitors a distinctive experience by witnessing the spectacular beating retreat ceremony conducted daily at dusk on the Indian side.

At 'Nadabet- Indo-Pak Border, guests can witness the grand ceremony at the Parade Arena, accommodating up to 5000 people. Similar to the beating retreat ceremony in Amritsar, Punjab, the highlight of the drill is the intricate and rapid dance-like manoeuvres involving raising legs to impressive heights. Additionally, lowering the flag ceremony at the T-Junction is a daily military ritual enthusiastically performed by the Border Security Force (BSF).

Explore the Ajeya Prahari Smarak to pay tribute to the valour and sacrifices of our Indian soldiers from the BSF, India's first line of defence. The Smarak also features an art gallery honouring the brave hearts who made the ultimate sacrifice for the country.

Immerse yourself in history at the Sarhad Gatha Museum located at the T-Junction, depicting the evolution of the BSF and showcasing weapons used in historic wars. The museum also offers a captivating VR gaming section, a major attraction among youth and children.

Nadabet- Indo-Pak Border is an ideal destination for a day trip where visitors can venture into uncharted territories near the International Indo-Pak border, guided by the vigilant BSF. Witness the tales of sacrifice and heroism up close through 'Seema Darshan' at Nadabet,” Dipak Chakraborthy- Operation Head.

Unleash your adventurous side at the activity zone, offering thrilling experiences like Box Cricket, ATV rides, Sky Cycle, rock climbing, ziplining, and many more. Explore the Nadeshwari Mata Temple near Seema Darshan. It is the oldest temple around Nadabet and attracts many devotees! A major highlight is the annual grand fair organized during the Ram Navami & Sharad Purnima festival.

Don't miss the panoramic view from the viewing deck overlooking the border area, and satisfy your taste buds at the food court. Convenient amenities such as ample parking space and an EV station promoting sustainability are also available.

Nadabet- Indo-Pak Border welcomes visitors from Tuesday to Sunday between 9am to 7pm, with border visits permitted from 9am to 4:30pm. The site is closed for maintenance on Mondays. Located a mere 239 kms from Ahmedabad, Gujarat, 'Nadabet- Indo-Pak Border promises an unforgettable experience blending history, adventure, and patriotism.

Cathay and Singapore Airlines to collaborate on sustainability initiatives

June 2024, India:  Cathay and Singapore Airlines (SIA) have signed a Memorandum of Understanding (MoU) to collaborate on a broad range of sustainability initiatives. These collective efforts are aimed at advocating for the development and use of sustainable aviation fuel (SAF) in the Asia-Pacific region, a critical decarbonisation lever for the sector, and sharing best practices to boost sustainability performance.

The MoU was signed by Cathay Group Chief Executive Officer (CEO) Mr Ronald Lam and Singapore Airlines CEO Mr Goh Choon Phong in Dubai, the United Arab Emirates, on the sidelines of the 80th International Air Transport Association (IATA) Annual General Meeting and World Air Transport Summit.

The agreement, which focuses on two key areas, underscores both carriers’ commitment to achieving net zero carbon emissions by 2050, and affirms their aspiration to help drive sustainability changes in the airline industry.

Firstly, Cathay and SIA will jointly advocate for the greater use of SAF in the Asia-Pacific region. Initiatives in this area will include raising public awareness about SAF’s critical role in decarbonising aviation, advocating for supportive policies in the region, and promoting the creation of a standard global accounting and reporting framework to ensure the transparency and verifiability of emission reductions from the use of the fuel. The airlines will also explore potential opportunities for joint procurement of SAF at selected locations. These are aimed at boosting SAF production and supporting its wider adoption in the airline industry.

The second area of focus will be the exchange of best practices to reduce single-use plastics, minimise waste, and improve energy efficiency in ground and cargo operations. This will allow Cathay and SIA to improve their sustainability performance and speed up the development and implementation of sustainable solutions in their operations.

Mr Ronald Lam, Chief Executive Officer, Cathay Group, said: “As part of our collaborative ethos of ‘Greener Together’, we actively seek like-minded industry leaders for strategic partnerships in transitioning to sustainable aviation. Our collaboration with Singapore Airlines aims to accelerate and support the development of the SAF supply chain in the region, fostering a reliable SAF ecosystem to enable the industry to achieve its long-term decarbonisation goals. Cathay was one of the first airlines in Asia to set a target of 10% SAF for its total fuel consumption by 2030, and we are undertaking a multi-pronged approach to contribute to the aviation industry’s transition towards a greener future.”

Mr Goh Choon Phong, Chief Executive Officer, Singapore Airlines, said: “Singapore Airlines is committed to embedding sustainability in all aspects of our operations. At the same time, we recognise that we cannot achieve our targets alone. Our partnership with Cathay signifies our mutual ambition to enhance collaboration in sustainability initiatives in the Asia-Pacific region. Together we are helping to set the foundation for a more sustainable aviation industry, and ensure that future generations continue to reap the benefits of air travel.”

HYATT HYDERABAD GACHIBOWLI LAUNCHES TG’S- THE ORIENTAL GRILL

Experience The First Teppanyaki Restaurant In Hyderabad

Hyderabad June 2024 Hyatt Hyderabad Gachibowli is delighted to announce the grand opening of TG's The Oriental Grill, marking the beginning of a new era of culinary excellence in Hyderabad. It is a contemporary Teppanyaki restaurant that offers a vibrant selection of Japanese and other Far Eastern cuisines, including Thai, Indonesian, and Vietnamese. The dishes are expertly prepared live on Teppanyaki grills, right before your eyes. The restaurant embraces the philosophy of "Eat what you see!", which revolves around transparency and engagement in the dining experience. Prepare to be amazed as the talented chefs showcase their impressive skills and captivating theatrics, transforming guests meal into a mesmerizing show.

Situated within the elegant Hyatt Hyderabad Gachibowli, TG's - The Oriental Grill offers a dining experience that surpasses the ordinary. At TG, diners are encouraged to engage with the chefs, inquire about the dishes, and even request personalized modifications to suit their preferences. This personal interaction adds a special touch to the dining experience. Visitors have the chance to uncover the ingredients and culinary techniques used in Japanese and Far Eastern cooking, enhancing their appreciation and knowledge of the cuisine. The ambiance at TG radiates the warmth of an opulent living room, providing the perfect setting for an unforgettable culinary exploration. Every aspect, from the stylish decor to the flawless service, is carefully crafted to deliver a truly immersive dining experience.

TG's talented chefs skilfully create mouthwatering Japanese, Thai, Indonesian, and Vietnamese dishes using only the finest, freshest ingredients. The interactive live preparation guarantees that each dish is bursting with flavour and freshness. At TG's, the chefs go beyond cooking - they entertain and interact with guests, answering questions, sharing techniques, and even personalizing dishes to cater to individual preferences. Dining at TG's is not just a meal, but a truly unforgettable experience for everyone.

"At Hyatt Gachibowli, we strive to create unforgettable moments for our guests that surpass the ordinary dining experience. With the introduction of TG's - The Oriental Grill, we are looking to transform the culinary scene in Hyderabad by offering a wide range of Japanese and other Far Eastern cuisines like Thai, Indonesian, and Vietnamese, all prepared live on Teppanyaki grills right in front of you. The launch of TG's marks a significant milestone for us, demonstrating our unwavering commitment to culinary excellence. We warmly invite our guests to join us on this magical culinary journey and witness the excitement of our live Teppanyaki kitchen. We guarantee to excite your taste buds and ignite the inner chef in you. Indulge in our delectable dishes, witness the mesmerizing show, and depart with cherished memories of a dining experience unlike any other,” said Mr. Somnath Dey, General Manager, Hyatt Hyderabad, Gachibowli.

The welcoming atmosphere, lively conversations, and entertainment at TG's The Oriental Grill enhance the dining experience, making it just as delightful as the cuisine.

Ingredient Ideology | Sweet Temptations In A Jar By: Dr. Kaviraj Khialani- Celebrity Master Chef

Sweets and desserts are one of those favorite parts of a meal which we all usually love to make space for and to indulge into something which is appealing, healthy and innovative at times is like a cherry on the cake! While most of us have our own choice of sweet dishes which we enjoy all the time, it is a good idea to try something new, creative and different as well to entice and excite our taste buds and fellow friends and family members too once in a while by quickly fixing up some delectable sweet delights!

Here are 3 Ways to try out something new and varied for our dessert menu!

Recipe-1] NUTTY SWEET IN A JAR

Ingredients:

Digestive biscuits- 8-10 no crushed/powdered

Dates- 4-6 no seedless, fine chopped

Honey-2 tsp

Butter-2 tsp

Brown sugar-2-3 tsp

Fresh cream-1 cup

Sweet vanilla custard/ rabdi- 1 cup

Gulab Jamun- 3-4 no cut into small pieces

Meetha paan- 1 no, fine chopped entirely.

Assorted fresh fruits- pineapple/ cherries/ chickoo etc as desired-1 cup.

Assorted dry fruits-2 -3 tsp, almonds, cashews, raisins, walnuts etc.

Small dessert jars- 2-3 no to set the dessert.

Method:

1. Prepare and assemble all the ingredients for the fusion layered dessert in a jar.

2. Combine together the honey, butter, crushed brown sugar and digestive biscuits and mix them well.

3. Place a little at the base of the jar, continue with some whipped cream, some rabdi, chopped dates, the cut pieces of Jamun, sprinkle some of the meetha paan in between the layers add some fresh fruits, nuts and continue to layer the sweet.

4. Allow the dessert to build up in the jar make at least 2 to 3 layers and then close the jar with a tight fitting lid and chill for 2-3 hours, serve cold.

Recipe-2] RED VELVET DELIGHT JAR

Ingredients:

Red velvet cake/pastry- 400 gms approx.

Angoori basundi- 10-12 pieces plus ½ cup basundi

Assorted nuts- 2-3 tbsp. chopped use a combination of roasted almonds, raisins soaked in little rum or brandy, add some Anjeer, apricots etc as well for taste.

Custard -1 cup or

Whipped fresh cream-1 cup or

Rabdi-1 cup 

Jars to set the dessert-2-3 no.

Assorted fruit syrups/ crush like blueberry/ cranberry etc can also be used to add a tartness to the layered dessert.

To add some more flavors/texture/taste in the dessert we can even add some praline/ chikki which can be made using coconut/ peanuts/ mix assorted nuts etc crush them and add in between the layers for added options. Another variation to try is to add slices of malai or kesari kulfi in the layered dessert in the jar with the red velvet cake, it tastes awesome!

Method:

1. Start by assembling all the ingredients for this awesome combination dessert.

2. Place a layer or lightly crumbled red velvet cake soak it with a little brandy or rum if desired, top with layer of basundi/cream/ rabdi etc and also keep adding some fruits/nuts/ crushed chikki/praline in between the layers.

3. Create multiple layers with the dessert all the way to the top and finally place the angoori basundi pieces and little of the liquid as well, garnish and seal up the jars, allow to chill for 3-4 hours and then serve.

Recipe-3] CHOCOLATE WONDER JAR

Ingredients:

Chocolate sponge cake- 400 gms

Red wine/ brandy/ rum- 2-3 tbsp. optional

Chocolate sauce-1/2 cup

Choco- chips- 2-3 tsp

Rabdi-1 cup + 2 tbsp. melted white chocolate

Whipped sweetened cream-1/2 cup

Assorted nuts-2-3 tbsp. chopped

Rossogulla- 3-4 no’s cut 1 x 2

Jars- 2-3 no to layer and assemble the sweet

Assorted ice/cream scoops-2 flavors either vanilla or butterscotch/ coffee or tender coconut etc can also be placed in the jar as a part of the assembling concept.

Also try using assorted indian mithai/ sweets as well in these layers for more variety for example motichoor laddoo, sev burfi, dry fruit pedha or even a crumbled up Mohanthal does wonders when layered up.

Method:

1. Prepare and assemble all the ingredients as desired and as per choice for the quick fix dessert.

2. Start with a layer of the crumbled up cake soaked up with a little alcohol/ sugar syrup or a little syrup from the rossogulla as well can be used.

3. Next start with the placing of the sliced rossogulla, assorted nuts, ice-cream flavors, chocolate sauce, cream/ rabdi/ custard etc as desired.

4. Layer the ingredients all the way to the top and complete the setting of the sweet, add your favourite fruit syrups/crush/ compotes/ marmalades etc as well if desired, chill the dessert for 2-3 hours and serve.

THE BEER CAFÉ® Commemorates Landmark Achievement with the Opening of It’s 50th Outlet

New Delhi, June 2024 - THE BEER CAFÉ® proudly announces the grand opening of its 50th outlet in Ludhiana, Punjab, highlighting its pioneering vision in the alco-beverage industry. To commemorate this significant milestone, all outlets nationwide will celebrate with the BIG 50 campaign.

Driven by his passion for the golden brew, Rahul Singh founded THE BEER CAFÉ® in 2012. Emphasizing responsible drinking, he believes in fostering conversations and camaraderie through mindful consumption. With 12 years of successful operations in a rapidly evolving market, the brand focuses on expanding to dynamic neighborhoods across India.

Founder & CEO Rahul Singh expressed his gratitude for the brand's success. He stated, "The launch of our 50th outlet marks a significant milestone in our remarkable journey. Beginning over a decade ago, THE BEER CAFÉ® has established itself as the premier neighborhood café, offering unparalleled experiences. This achievement underscores our dedication to curating exceptional beer experiences and ensuring every sip delights our guests.”

Standing tall in a cluttered space, THE BEER CAFÉ® has redefined casual dining through constant innovation and world-class quality beers while keeping a pulse on the market to understand what truly drives consumers. It offers a blend of modern design and a vibrant ambiance, making every get-together a special occasion. Renowned for its diverse range of over 50 beer varieties, from local favorites to international brews, there's something for every beer aficionado. The brews can be paired with a selection of scrumptious Indian and international dishes or shareable platters.

"Hitting the brew-tiful Big 50 milestone wouldn’t be possible without our dedicated and hardworking team and loyal patrons who have been instrumental in shaping what we are today. We are committed to exceeding our patrons’ expectations with new menu innovations and immersive experiences," continues Rahul Singh.

To celebrate, THE BEER CAFÉ® is offering a special promotion, "Big 50," from 5th to 15th June, allowing guests to enjoy their first drink for only INR 50 at any outlet nationwide. Known for its modern ambiance and diverse beer selection, THE BEER CAFÉ® invites patrons to join the festivities and create unforgettable memories with loved ones.

So, head to the nearest outlet to be a part of the celebrations and create some unforgettable memories with friends, family or colleagues. 

Marriott India marks World Environment Day with this innovative initiative

On World Environment Day 2024, Marriott India unveils a unique initiative titled “Two Trees per Room: Embracing Nature’s Bloom”. The hotel is excited to introduce this innovative programme aimed at promoting the importance of biodiversity conservation.

Launched on World Environment Day, June 5, 2024, “Two Trees per Room” underscores Marriott’s dedication to creating a greener and more sustainable future. In line with this year’s theme, the initiative seeks to not only raise awareness but also take tangible steps towards restoring and preserving our natural environment.

With a robust portfolio of 150 hotels, each property will pledge to plant two trees for every room based on its total room inventory. By partnering with reputable reforestation organisations, Marriott India aims to ensure that the trees are planted in areas where they can have the greatest impact on restoring ecosystems, combating climate change, and supporting local communities.

“We believe that sustainability should be at the forefront of hospitality, and “Two Trees per Room” is a testament to our dedication to environmental responsibility,” says Sanjay Gupta, Chairman of the Marriott India Business Council. “Through this initiative, we hope to make a meaningful contribution to the preservation of our planet for generations to come.

Marriott Executive Apartments Navi Mumbai was honoured to collaborate with the Thane Creek Flamingo Sanctuary by organising a dedicated cleanup drive and planting 258 saplings. This effort reflects the hotel’s deep-seated commitment to preserving the sanctuary’s ecosystem and natural habitat for migrating birds. Through such initiatives, the group actively contributes to sustainability endeavours and environmental conservation, ensuring a brighter future for our planet.

Marriott Executive Apartments Navi Mumbai goes on cleanup and plantation drive

This World Environment Day, Marriott Executive Apartments Navi Mumbai organises a cleanup and plantation initiative at the Thane Creek Flamingo Sanctuary, one of Asia’s largest mangrove patches spanning 26 kilometres.

The area hosts significant flamingo populations and various migratory bird species. Collaborating with the Coastal and Marine Biodiversity Centre, Marriott Executive Apartments Navi Mumbai planted 258 saplings and cleaned the wetlands to preserve this distinctive ecosystem, combat climate change, and raise awareness about environmental conservation.

Speaking on this occasion, Saurabh Chowdhury, General Manager of Marriott Executive Apartments Navi Mumbai, said, “We are honoured to play an active role in fostering awareness and supporting environmental sustainability. Recognising the significance of flamingos in Navi Mumbai, we partnered with the Coastal and Marine Biodiversity Centre in Airoli, which is an initiative of the Mangrove Foundation of Maharashtra, for a clean-up and plantation drive, aiming to nurture a welcoming habitat for these majestic birds. The initiative reiterated the importance of conserving mangroves.”

The efforts proved fruitful in creating awareness about the importance of mangrove ecosystems, contributing to biodiversity conservation, and empowering people with useful methods to restore their habitat.

EXPERT OPINION | Why should students pursue education and hospitality despite the recent dip in the industry? by Shivani Arora

Fundamentally, hospitality revolves around human connection. The Latin word hospitalitis, which describes the relationship between a guest and a host, is actually where the word hospitality originated, and its importance in both business and education has only grown.

While the past year was tough for all industries alike, the way hospitality industry operates, and education is imparted, has been reshaped. There's never been a better moment to seize the opportunity and join an industry poised to enter the next major stage of development.

All other industries are inextricably linked to the hospitality sector. It's critical to comprehend the skills that students who seek hospitality education will acquire before I respond to your questions about why they should. As I frequently emphasize, hospitality management is a humane approach to conventional business education. And that's precisely what sets this course apart from others, along with the chances it offers.

Contrary to popular belief, a degree in hospitality provides doors for employment in nearly every field. The hospitality industry is not just about hotels and restaurants. Students are well equipped to work in industries like travel and tourism, banking & finance, real estate, consulting, luxury lifestyle & retail, event management and so many more.

In fact, a lot of students decide to go on and become successful entrepreneurs in their chosen field of interest. The unique quality of hospitality education is in its emphasis on human capital. This course is unique because of the ‘transferrable skills’ that students acquire, even though the curriculum includes modules on finance, marketing, economics, human resource management, strategy, law & ethics, entrepreneurship, and other business essentials.

These are skills and traits that stay with students throughout their professional and personal lives, and across industries, no matter what career path they opt for. In fact, according to predictions made by the majority of business periodicals, candidates will stand out for their soft skills, which include problem-solving, creativity, and critical thinking.

Given a choice between two equally eligible candidates, recruiters are always going to choose an employee which ranks higher on soft skills and emotional intelligence. These transferrable skills are a great asset to one's current skill set and have a significant impact on one's career path. Real-world learning is a significant advantage of a hospitality education. The theoretical as well as the practical aspects of learning are stressed equally.

With the help of case studies, industry narratives, and historical and contemporary organizational models, students can apply theory to real-world situations through this type of industry immersion.

In order to create space for a better, more sustainable, and more productive tomorrow, they are taking lessons from the past. Although there are many opportunities in education, it's also critical that students arrive prepared and with the appropriate attitude.

Individuals that possess creativity, the ability to think and act unconventionally, or a strong desire to become tomorrow's leaders are ideal candidates for this kind of training. I would argue that, as the consumer-industry ecosystem develops, the importance of the service has surpassed that of the product. People are found wherever there is experience, and there is a dramatic change occurring worldwide from products to experiences.

Additionally, education has a lasting value since, in situations when others are having difficulty, hospitality advances thanks to transferable skills that accumulate over time. What will the job market be like in five or ten years? Nobody knows for sure. What we do know is that some skills particularly in industries like hospitality where human interaction is the Unique selling proposition, will remain in high demand, while others will become obselete.

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Shivani Arora is an enthusiastic and dedicated professional with a Master’s in Travel Tourism Management from the University of Mumbai and a Bachelor's in Hospitality Studies from Sheila Raheja Institute of Hotel Management. With experience at Thomas Cook India, Travelxp TV, Iris Representations, Sutherland Global Services, and Trident Hotels, she now excels in academia, training postgraduate and undergraduate students. Passionate about molding students into industry-ready professionals, Shivani fosters intellectual curiosity and confidence for lifelong learning.

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Cygnett Hotels & Resorts Unveils Strategic Expansion Plans and Key Insights at 7th Annual GM Conclave

2024, New Delhi: India’s fastest-growing hospitality chain, Cygnett Hotels & Resorts, recently held its 7th annual GM Conclave in Cygnett Style Jaipur under the theme 'Aggrandize Hospitality Cygnett Horizons 2024. ' The event provided a platform for discussing the company's strategic expansion plans and key insights into transformational changes in the hospitality industry.

Founder and Managing Director Mr Sarbendra Sarkar shared that Cygnett is on track to open 15 new hotels and 1200 keys over the next year, with ten currently under the project & pre-opening stage. This expansion aligns with the company's vision of innovation and cultural transformation. The new properties opening in June, July and August, such as Cozzet Deera in Sonipat (41 keys), Cozzet Mahad (Mahad Maharashtra industrial area) (60 keys), and Cygnett Inn Airport in Jaipur (45 keys), represent the company's commitment to meeting growing demands and maintaining high hospitality standards. Cygnett also plans to hire over 1,000 hospitality professionals and establish the Cygnett Learning Academy to address the current talent shortage and train new aspirants. Cygnett Hotel and Resort was ranked second in new hotel signings in 2023, according to a report released by HVS.

At the event, Mr Sarkar emphasised the importance of cultural transformation and innovation as the driving forces behind the company's expansion. He noted that the rapid growth of domestic tourism and rising ADRs provide a promising outlook for the hospitality sector. He reiterated the company's optimism about India's hospitality prospects as it leverages increased government focus on infrastructure to bolster its growth.

The conclave also highlighted Cygnett's strong focus on sustainability. Their Sustainable Plan 2025 includes eco-friendly initiatives such as energy-efficient technologies, water conservation, waste management, and upgraded transportation facilities. These efforts aim to align with global sustainability standards, reflecting the company's commitment to environmentally responsible hospitality practices.

Technology was another critical focus at the conclave. Cygnett emphasised the importance of digital transformation, particularly AI, in enhancing guest experiences and operational efficiency. The company announced the upcoming launch of a mobile app for reservations and CRM systems to streamline guest management.

Mr. Shyam Bhethanabotla, the company's Chief Technology Officer, commented, “AI algorithms will empower staff and improve guest interactions through voice recognition and translation, offering personalised recommendations and experiences. Integrating AI would transform business operations while maintaining a blend of technology and tradition.”

Cygnett is investing significantly in digital technology to elevate guest experiences and streamline operations. This effort includes developing mobile apps for booking and guest services and integrating smart technologies across its properties. Hospitality AI-powered technology leverages artificial intelligence (AI) to enhance efficiency, improve guest experiences, and optimise operations. Soon, we will implement key areas where AI will substantially impact.

Cygnett Hotels & Resorts also announced the integration of (Cygnett LMS & Cygnett HRMS) Learning Management and HR Management systems to provide a competitive edge in employee engagement and skill development. The systems will ensure that Cygnett maintains a motivated and skilled workforce while fostering employee skills and engagement to meet the organisation's needs.

The GM Conclave culminated in an award ceremony recognising the company's top-performing hotels, General Managers, and corporate teams for their contributions to excellence in guest experience, operational innovation, and leadership. Against a backdrop of elegance and camaraderie, Cygnett celebrated the relentless pursuit of excellence across all levels of its operations.

The 7th annual GM Conclave offered a glimpse into Cygnett's ambitious journey, confidently laying a roadmap for growth, innovation, and transformational change in hospitality.