Novotel Hyderabad Airport Receives Top Accolade for Best Hotel Restaurant in Hyderabad at the Food Connoisseurs India Awards

November 2023, Hyderabad - Novotel Hyderabad Airport, located at GMR Aerocity, Hyderabad is thrilled to announce its remarkable achievement in securing the prestigious honour for "Best Hotel Restaurant in Hyderabad" for ‘Food Exchange - a contemporary, casual, and multi-cuisine restaurant’ at the prestigious Food Connoisseurs India Awards. This remarkable accomplishment reinforces the hotel's unrelenting dedication to providing an exceptional culinary experience to its discerning clients and indisputably establishes its reputation as the city's finest epicurean haven.

At the core of this esteemed recognition lies "Food Exchange," the distinguished dining enclave within Novotel Hyderabad Airport. Renowned for its innovative culinary approach and exceptional offerings, Food Exchange has emerged as a beacon of culinary fusion at its best. With an ingenious concept that seamlessly melds global and regional flavors, this exceptional outlet curates a diverse and eclectic menu that captivates connoisseurs and enthusiasts alike.

Mr. Sukhbir Singh, General Manager, Novotel Hyderabad Airport, expressed his gratitude, saying, "We are truly honoured to receive this award, which acknowledges our continuous efforts to provide the best dining experience in Hyderabad. This achievement reflects the hard work, dedication, and passion of our culinary team, who strive to create unique and memorable moments for our guests every day."

"Food Exchange is renowned for its innovative and eclectic menu, embodying a harmonious fusion of global and regional flavors. Our hallmark lies in delivering a captivating culinary experience that combines the authenticity of regional cuisine with the excitement of international flavors. Whether it's our sumptuous buffet spreads, à la carte dining, or exclusive culinary events, Food Exchange consistently exceeds the expectations of our discerning patrons."

Novotel Hyderabad Airport's Food Exchange continues to redefine culinary excellence, setting new benchmarks in delivering an unparalleled dining experience that captivates and delights patrons with every visit.

Celebrate New Year’s Eve at the Newly Launched Five-Star Amora Beach Resort Phuket

November 2023: Amora Beach Resort Phuket receives extensive refurbishment costing THB 500 million (US$14 million) as part of its repositioning into a five-star modern lifestyle resort that meets the preferences of active and adventurous couples, friends and families. Located on an exclusive 80m stretch on Bang Tao Beach, the 264-key resort is expected to re-open in December this year with newly built facilities.

Owned and operated by Amora Hotels & Resorts, Amora Beach Resort Phuket first opened its doors in 1999 as a four-star resort, and with its refurbishment, serves as the flagship resort for the group in Thailand. In addition to renovated rooms and suites across 13 categories, the beachfront resort introduces the new-concept Nora Beach Club, Amora Wellness Center with massage and fitness facilities, Isla restaurant, a kids’ club, two pools, a beachfront events lawn, the Amora Grand Ballroom and four meeting rooms.

“With strong demand returning, the repositioning of Amora Beach Resort Phuket is a timely one, considering the Tourism Authority of Thailand’s re-focus on luxury tourism and new market opportunities, particularly to islands such as Phuket,” says Amora Hotels & Resorts’ Owner/Director Chaowaphat Siriphatrawan. “Travellers are now willing to pay a lot more for hotel room rates in Phuket, which has currently achieved a new peak, and Amora is stepping up our game to provide exceptional experiences and high-quality services and products that make it well worth their while and keep them coming back.”

“There is much potential for well-managed five-star resorts in Phuket to be outstanding in meeting the modern lifestyle needs of the travellers of today, and Amora is in a strong position to tap into the current opportunities,” adds Amora Beach Resort Phuket’s General Manager Lars van der Most. “Given the resort’s legacy of providing warm family-oriented service by long-serving staff to regular guests, and bolstered by a line-up of attractive facilities for leisure and MICE, I have no doubt that our brand will resonate well with all our guests,” he adds.

The resort’s rooms have been refurbished in a contemporary style, adorned in soothing neutral tones with clean minimalist lines that flow organically from bed to balcony. Each room has a private balcony or terrace with views of either landscaped gardens, glistening pools or the Andaman Sea. Guests have a choice of 32-40 sqm Superior room types, 36-48 sqm Deluxe room types, 32-40 sqm Amora Ocean View rooms, 40-48 sqm Amora Grand Pool View/Pool Side rooms, and 40 sqm Deluxe Family rooms with additional bunk beds for children. Three suite types ranging from 52 sqm to 144 sqm are also available.

A thoughtfully curated suite of facilities caters to the needs of different guest profiles. From quiet sophistication and holistic mindfulness to family adventures and culinary appreciation, guests will be able to enjoy their stay in an environment that snuggles them in their comfort zone. One of the key highlights is the new-concept Nora Beach Club for guests who want to dine and chat; drink and chill; or dance and enjoy live music. The club is unique in its integrated concept featuring a modern Mediterranean restaurant, a bar and a lounge with distinct zones; sunken beachfront pods that ensconce guests in its private setting while surrounded by water; and a roster of international musicians playing live music.

Adults and children alike will have their favourite moments to remember at the resort. The kids’ club has been conceptualised for engaging playtime on different levels. There is a play zone fitted with a rubber slider in a ball house for the active ones; a craft zone for young artists to flex their skills; and a multimedia zone to nurture young minds with edutainment. Additionally, a packed programme of beach activities, sports-related classes, movies, and more, will keep the children happy and busy.

When it’s time to focus inwards and seek holistic healing, the Amora Wellness Center beckons with soothing spa treatments, rejuvenating massages or energising fitness workouts. To satiate the appetite, Isla offers all-day dining with a diverse menu of Western and Asian cuisines and a live-cooking station, while the Lobby Lounge offers a patisserie menu and a casual, chic setting for teatime conversations.

Amora Beach Resort Phuket’s wedding and MICE facilities are also an important component of its refurbishment. Its beachfront location on the pristine Bang Tao Beach lends itself well as a desirable destination for weddings and incentive travel groups. The new beachfront events lawn is specifically designed for those special moments. This versatile 1,000 sqm venue can be set up for intimate ceremonies, classy cocktail receptions or grand gala dinners, supported by an experienced events planning team. Astra is another venue that offers an ambient rooftop space overlooking the Andaman Sea.

Going indoors, the 360 sqm Amora Grand Ballroom can host up to 400 guests, ranging from about 250 pax banquet-style and 330 pax theatre-style to 400 pax reception-style. It is a newly built ballroom fitted with state-of-the-art audiovisual technology and designed in a contemporary style that creates a bright and uplifting ambience. Event organisers may also utilise an additional 700 sqm from four meeting rooms, which includes 330 sqm of configurable space.

“As a modern lifestyle resort, we cater to the diverse preferences of our guests in such a way that experiences may be enjoyed in their respective comfort zones with other like-minded guests. We segment our offerings with a zoning approach that provides a sense of spatial flow and exclusivity to the desired experience,” says Lars.

F&B SaaS startup Fudr announces strategic partnership with Barista

●     Partnership to enable Barista to launch its rewards-based app in Q3

●     Massive Restaurants that run brands like Pa Pa ya, and Farzi Cafe also signs Fudr as a tech partner to roll out a unified super app for all their F&B brands

●       Hyderabad-based Ohris also comes on board to use Fudr platform for launching an app featuring self-pickup, ordering and loyalty cards, for their speciality coffee brand Qaffiene 

●       Fudr helps F&B brands in India build their app economies through its SaaS-based App builder stack that is fully integrated with POS and payment systems

●       Fudr is creating a Unified Restaurant Interface(URI) which will be a hub for all customer interactions and will act as a flywheel, using past data to continually refine and personalize experiences

Mumbai, November 2023: F&B SaaS platform Fudr has announced a strategic partnership with Barista, one of the largest coffee chains in India with over 400 outlets. As part of this partnership,  Barista will be launching its rewards-based food ordering & payment app in Q3 2023. Fudr has also signed Zorawar Kalra’s Massive Restaurants, which runs 20+ popular brands like Farzi Cafe, Pa Pa Ya, Louis Burger, to launch their super app for all the F&B brands under the umbrella. In addition, Hyderabad-based well-known F&B chain Ohris has also come onboard to launch their app for self pick up, ordering and loyalty cards for their speciality coffee brand Qaffiene.

Rajat Agrawal, CEO, Barista Coffee, says, “In the current era, digitization has become of supreme essence. We have been evaluating a loyalty solution for our customers for a while and did evaluate a few service providers for the same. I am happy to share that we have signed up a mandate with Fudr for developing our loyalty app considering the proactive approach of the team and detailed insights provided during the shortlisting process. We are excited to launch our loyalty app soon with the Fudr team and I am sure this will enable more seamless interactions with our guests and create a more rewarding environment for them as they engage with us across multiple stores.”

Founded by technology & marketing professionals  Aayush Khandpur, Prem Lokesh, Shobhit Marwah and Akshat Khandpur, Fudr helps F&B brands in India build their app economies through its SaaS-based App builder stack that is fully integrated with POS and payment systems.

Aayush Khandpur, Co-founder & CEO, Fudr says - “Fudr is not merely an app but an investment in the future of restaurant chains. In this AI-driven era, we believe technologies should focus on direct connection with their customers, rather than going through aggregators. Customer preferences & usage data are restaurant key IP that should be used to build long-term engagement & loyalty.  That's why we're creating a Unified Restaurant Interface (URI). It's a hub for all customer interactions and acts as a flywheel, using past data to continually refine and personalise experiences. With our strategic partnership with Barista, we aim to elevate the brand presence and cultivate meaningful connections along with maximising customer satisfaction & loyalty.”

With such disruptive partnerships, Fudr aims to build a robust digital infrastructure for the mid and large restaurant brands by helping them roll out complex tech solutions for setting up their apps to drive higher customer engagement and retention, without increasing dependency on food aggregators apps, which is now a duopoly. 

Fudr has been growing consistently in the last 12 months. The Company, which currently serves over 20 restaurant chains pan India, is planning to add 150 restaurant brands in the next 18 – 24 months. Fudr also plans to expand its presence globally by entering key markets like South East Asia and MENA regions while growing horizontally in India as they expand their platform offerings to other fast-growing sectors like D2C, salon and wellness.

According to industry reports, India's software-as-a-service (SaaS) market continues to go from strength to strength and is projected to reach $50 billion of annual recurring revenue (ARR) by 2030, nearly quadrupling its size today. The ecosystem undoubtedly continues to mature even in the current market environment. Statista data also reveals that the Indian restaurant industry has massively grown in the organised sector and the unorganised sector, providing FUDR with a substantial market to build on

About Fudr:

Fudr is a platform for digitizing restaurant chains to build long-term customer retention & loyalty. Fudr builds a white-labelled app to run targeted campaigns, reward loyal customers & manage payments.

Skyscanner Horizons Report Reveals Key Insights Into Evolving Global Traveller Attitudes And Preferences

• Travel and travel spending remains a top priority in 2024, with booking windows extending across all regions.

• Travellers highly engaged with mobile, social channels for planning and inspiration, with mixed AI use.

• Destination choice influenced by the particular ‘vibe’, aligned to traveller preferences.

• Travellers from India, Saudi Arabia, Singapore, UAE, and USA are the most intent on 2024 travel.

INDIA, November 2023: Travel marketplace Skyscanner is today publishing a new report exploring the latest trends in global travel. Titled Skyscanner Horizons: 2023/4 destination and booking insights, the report unpacks and explores a combination of consumer survey and proprietary search and booking data to provide a unique view of how travellers are thinking about their plans for the next 12 months.

Survey data from 18,000 consumers in 15 markets reveals insights about key indicators such as travel propensity, spend, trip type, mobile device actions and the trip planning process, including the top sources of destination inspiration. Skyscanner search and booking data is overlayed to provide additional information about booking windows by haul type, trending destinations as well as snapshots of three important travel markets – India, Saudi Arabia and the USA.

The report also features exclusive expert commentary on these trends shaping recovery from industry thought leaders such as Hugh Aitken from Skyscanner, Centre for Aviation’s Marco Navarria, and Nick Hall of Digital Tourism Think Tank.

Mike Ferguson, Director of Destination Marketing at Skyscanner commented: “2023 has been a seminal year in travel. In all regions we see that travellers are highly engaged in the booking and planning process, searching for destination inspiration from a variety of sources and planning long-haul trips further in advance. Destination choice is increasingly influenced by not only cultural factors but also the particular ‘vibe’ that aligns with individual preferences and motivations.”

Hugh Aitken, VP of Strategic Relations and Development at Skyscanner said: “Airlines continue to restore and re-orientate their global networks to meet traveller demand. Countries such as India and Turkey have outlined ambitious plans and will be important drivers of both domestic and international air connectivity in 2024 and beyond. At the same time, travellers in many markets are signalling a willingness to upgrade their fares and build customised itineraries that provide them with the best value.”

Nick Hall, CEO of Digital Tourism Think Tank commented: “High travel propensity means destinations must focus on values and experiences. This report is a clear demonstration that travel is well and truly back, with propensity remaining high now and into the future, even amongst a climate of global economic uncertainty. With travel spend a key priority for consumers globally, destinations, along with their industry partners, must focus on value proposition more than ever. Honing in on what sits at the very core of the destination’s brand values is key to winning travellers’ hearts. Yet, driving demand, with timely product proposition, is key to shaping decisions.”

Marco Navarria, Global Content and Marketing Director at CAPA said: “As highlighted in the 2023/24 Skyscanner Horizons report, travellers are increasingly opting for connections to smaller niche markets over the major tourist destinations of years gone by. Recovery from the pandemic has allowed airlines to rebuild and expand their networks to explore new and different locations. This willingness to venture into new routes and build new markets supported the rebuild of global capacity to pre-pandemic levels in 2023. There are increased expectations that airlines will go beyond this in 2024, connecting the globe better than ever before.”

Key report findings include (refer to notes to editors for APAC market breakdowns)

Travel planning

• Positive outlook for 2024 in terms of travel demand, with 42% of travellers planning to travel more and 39% planning to spend more.

• Globally, the expected number of trips is set to increase to 2.7 from 2.3.

• Insurance, seat selection, food, baggage, and lounge are the top flight ancillary requests. 20% of travellers surveyed also indicated a willingness to upgrade to business or first class.

• Airfares (30%) and hotel (21%) costs are the biggest decision-making factors in travel planning.

• Travellers surveyed highly engaged on mobile devices in the travel planning and booking process, researching destinations (48%), comparing flight and hotel options (47%), booking (40%), with a fifth (22%) having used an AI chatbot.

Destination planning

• Cultural experiences top the 2024 agenda, with destination choice influenced not by just the weather (60%), food (58%) and culture (54%), but the overall ‘vibe’ (41%).

• In-destination activities also play a role, in particular local cuisine (46%), sightseeing (42%) and beach (40%).

• Globally, YouTube is the top source of travel inspiration, followed by word-of-mouth recommendations (35%) and Instagram (33%), however there are big variations by market. Guidebooks (27%) and TikTok (21%) also feature.

• Skyscanner has identified seven travel vibes and trip types that travellers are seeking in 2024: gig tripping, main character energy, budget bougie foodie, destination zzz, analogue adventurers, celebration vacationers and lux-for-less seekers.

Booking windows

• EMEA travellers are booking flights further in advance, with most booking over 90 days ahead for both short-haul and long-haul trips.

• AMER travellers are booking further ahead for long haul, with 90+ day booking windows exceeding 2022 levels.

• APAC travellers show greater volatility in short-haul booking windows compared to other regions. For long-haul flights, there's been a surge in last-minute bookings.

Trending destinations

•EMEA travellers are seeking out smaller hidden gems away from larger cities. Top destinations include Rayong (Thailand), Ouarzazate (Morocco), Pristina (Kosovo), and Klagenfurt (Austria).

•AMER travellers are looking towards Asia and island getaways. Top destinations include the Cayman Islands, French Polynesia, Osaka (Japan), and Tokyo (Japan).

•Japanese destinations dominate the top 10 list for APAC travellers with six cities featuring. This is evident of Japan's recent bounce back after lifting its COVID restrictions

ITDC posts big jump in Revenue and Profits during half yearly financial results (2023-24)

India Tourism Development Corporation (ITDC), the public sector undertaking under the aegis of the Ministry of Tourism is delighted to announce a big jump in H1 turnover. Following its remarkable financial performance in FY 2022-23, ITDC continues to demonstrate impressive results in H1 2023-24. The total turnover for the H1 of the year 2023-24 stood at Rs. 246.66 Cr, representing a substantial increase of over 32% compared to the corresponding period of last financial year.

The Profit Before Tax (PBT) for the H1 of the FY 2023-24 reached Rs. 50.87 Cr as compared to Rs. 33.22 Cr for corresponding period of last FY, a growth of over 53% whereas, PAT during this H1 stood at Rs. 37.42 Cr as against Rs. 23.29 Cr for H1 of the last FY. As against last quarter (Q1), the turnover and PAT this quarter (Q2) also grew by 11% and 10% respectively.

Speaking about the same, Mr. M. R. Synrem, IAS, Managing Director, ITDC, said, “ITDC is delighted to report a substantial growth and outstanding performance in H1 for the fiscal year 2023-24. This growth underscores ITDC's unwavering commitment to excellence, prudent financial management, and its steadfast dedication to providing value to its stakeholders. As ITDC continues its expansion within the tourism and hospitality sector, it remains firmly committed to fostering and advancing tourism in India while prioritizing sustainable growth and practices.”

The Elegant Technique Of Tactful Refusal by Saurabh Pande

A SOPHISTICATED APPROACH TO DECLINING REQUESTS IN HOSPITALITY AND SERVICE SECTORS

Welcome, fellow hospitality professionals, to an exploration of an often-overlooked aspect of our industry - the art of tactful denial. As experienced mavens in this bustling and vibrant sector, we are all too familiar with the central role customer satisfaction plays in our enterprises. Guests are the cornerstone of our operations, the vital life force that drives us forward. Our mission? To consistently deliver unparalleled service and thereby safeguard the esteemed reputation of our industry. Amidst this rewarding, though challenging journey, we often encounter a common and timeless axiom, "YOU CAN NEVER SAY NO; BUT YOU SHOULD KNOW HOW TO SAY NO"

In the ever-evolving landscape of hospitality, we frequently come face-to-face with situations where fulfilling every guest request isn't feasible. Various factors, from operational constraints to unexpected circumstances or policy restrictions, may necessitate a polite refusal. But here's the catch - it's not about the refusal itself, but how we convey it. The tact, diplomacy, and elegance with which we navigate these situations can significantly influence our guests' perceptions and their overall experience.

Through the lens of this article, we aim to journey together through the nuanced art of respectfully declining requests while maintaining the highest standards of service. Consider this piece a roadmap, providing you with strategies to strike a balance between catering to guests' expectations and adhering to our establishment's operational limitations.

This article will focus on refining the methods of refusal, ensuring they don't undermine the guest experience but instead, elevate it. Our goal? To create a harmonious blend of guest satisfaction and operational efficiency. As we delve into the depths of this topic, we will unveil ten practical and effective strategies. Each one will serve as a stepping stone towards mastering the art of tactful denial, a skill that ensures your guests always feel valued and respected, even when certain requests cannot be met.

So, let's embark on this enlightening journey, as we uncover these ten key strategies of denial, each one a powerful tool to transform potential negatives into opportunities for amplifying guest satisfaction.

• Use Positive Language: Instead of focusing on the negative, try to use positive words when talking with guests. For example, if a guest wants to bring a pet, which we don't allow, instead say, "We can recommend some nearby pet-friendly accommodations that might suit your needs." This shows respect and consideration even when you have to say no.

• Offer Alternatives: When you have to deny a request, suggest other viable options. This shows empathy and underscores your dedication to their experience. For instance, if a guest wants a poolside room that is unavailable, propose a room with a garden view as a pleasant alternative.

• Be Clear and Direct: Avoid unclear phrases or promises that can't be kept, as they lead to confusion and disappointment. For instance, if a guest requests late checkout but it's not possible due to peak season, explain the situation clearly to avoid misunderstandings.

• Show Understanding: Truly understand and acknowledge guests' feelings when explaining why their requests can't be fulfilled. If a guest is upset because the spa is fully booked, empathize with their disappointment and suggest alternatives like local wellness centers.

• Remain Professional: Stay calm and professional, even when dealing with difficult situations or guests. For example, if a guest is angry because of a reservation error, handle the situation with grace, apologize, and offer a solution.

• Train your Team: Make sure your entire team knows the hotel's policies and procedures. This empowers them to handle tricky situations confidently. For example, when a guest demands a refund that goes against the hotel's policy, a well-trained staff member will handle the situation tactfully.

• Listen Actively: Give your full attention to guests' concerns and acknowledge them before providing your solution. If a guest complains about a noisy air conditioner, listen carefully to their problem, apologize, and then explain the steps you'll take to resolve it.

• Pay attention to your Tone: Your voice tone can greatly influence the message you're trying to convey. It's important to ensure your tone matches the words you're speaking. For example, when informing a guest that their room isn't available for early check-in, use a sympathetic and calm tone. This shows that you understand their anticipation and are not just mechanically enforcing rules.

• Be mindful of your Body Language: Facial expressions and gestures also play a significant role in communication. They should be in harmony with your spoken words to avoid any miscommunication. For instance, when explaining to a guest why a certain service is unavailable, maintaining eye contact and having an open posture can demonstrate sincerity and willingness to help, even in undesirable circumstances.

• Practice Difficult Situations: Boost staff confidence in handling tough conversations by role-playing different denial scenarios. This helps staff to be prepared and handle such situations effectively. For instance, rehearse a scenario where a guest insists on an early check-in which isn't possible, so staff know how to respond politely and professionally.

As we wrap up this exploration into the subtle art of saying "NO" in the hotel industry, let's reflect on what we've learned. These strategies we've discussed aren't just about learning to say ' NO '. They're about how to do it in a way that upholds our reputation, keeps our guests happy, and allows us to run our businesses effectively.

Turning down a guest request doesn't mean we're letting our guests down. With a bit of empathy and creativity, we can turn these moments into opportunities to impress our guests even more. These moments can help us build stronger relationships with our guests and make them feel valued and understood.

The result is a guest who leaves our hotel feeling satisfied and cared for, despite not having all their requests met. These positive experiences often lead to guests returning and recommending our hotel to others, which is a win for everyone.

These are the core lessons that I hope you take away from this discussion. As you continue on your journey in the hospitality industry, I hope these lessons will guide you and help you find success. Remember, it's not just about saying ' NO '; it's about saying ' NO ' in a way that says 'YES' to exceptional service, strong guest relations, and a successful business.

To encapsulate, this article aims to provide a foundational understanding of developing assertiveness, focusing specifically on the vital competence of articulating a respectful 'NO'. As you progress in enhancing this skill, it is imperative to always uphold the values of professionalism, modesty, and graciousness in your communications, which will result in a more effective and engaging dialogue. The path toward self-confidence is indeed a continual journey that necessitates ongoing improvement and personal development.

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SAURABH PANDE

EXPLORER, MASTER TRAINER AND FACILITATOR

CERTIFIED LEARNING AND DEVELOPMENT MANAGER

Saurabh Pande, hailing from Lucknow - the charming city of Nawab’s & Kebab’s; is a passionate hotelier carrying an impressive 20+ years of experience under his belt. With a decade each spent mastering the art of F & B Service, and Learning & Development, he has emerged as a dynamic Hotelier, Certified Master Trainer and Facilitator, and Certified Learning and Development Manager.

Saurabh's diverse interests include reading, penning thoughts, and singing. Forever fuelled by curiosity, he loves exploring new avenues and delving into the hidden depths of topics that interests him.

Saurabh Pande’s Linkedin

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Wellness Excursions at Hotels Around Asia

Finding Stillness in Vietnam with Mindful Experiences in Sacred & Cultural Sites

A holistic resort in Da Nang is taking wellbeing out of its wellness center through a handful of curated experiences for mind, body, and soul at nearby points of spiritual and cultural significance. TIA Wellness Resort, situated along Da Nang’s picturesque coastline, has drawn on its four core wellness pillars to reimagine excursions to local sites, bringing in a wellness twist. These include: Breathe - a meditation practice at Linh Ung Pagoda and the towering Lady Buddha statue; Flow - a hike in the sacred Marble Mountains and Tai Chi by the tranquil caves up top; Nourish - An organic village excursion and healthy cooking class, and Create - A traditional and mindful Vietnamese calligraphy experience. Each TIA tour is from VND 1,500,000++ per person and they are offered daily, subject to availability.

Wash Away Negativity with a Water Purification Ceremony in Bali

Melukat, the water purification ceremony, is a core element of Balinese life. This ritual is for the Balinese what confession is for the Catholics. For visitors, it’s a chance to explore the spiritual side of the Island of the Gods with a cleansing ritual believed to wash away bad spirits and purify the body and soul. Tanah Gajah, a Resort by Hadiprana, guides guests through the process, assisting them with the correct attire (a Balinese Kebaya and sarong) and then performing the ceremony within the sacred temple grounds within the resort. Guests are guided through the purification ritual by a local priest and accompanied by their butler. Prices start at IDR 650,000 ++ per person with a minimum booking of two persons.

Take in Tokyo by water, bike, or foot with guided city jogging and kayaking tours

The five-kilometer moatside run alongside the Imperial Palace Gardens has garnered a reputation as the one must-do run in Japan’s capital and while active guests at Palace Hotel Tokyo don’t need to venture far to enjoy this picturesque route, it’s always nice to have some company. Through the hotel’s limited-time “Sustainable Tokyo” package that encourages guests to engage with the city in a more eco-conscious manner, visitors can book a privately guided, two-hour jogging tour or three-hour cycling tour around the iconic Imperial Palace running route, as well as several other areas of the city. Looking for a more novel way to take in Tokyo? Another option through the hotel is a private 90-minute kayaking excursion along the Sumida River, revealing Tokyo’s origins as a city borne of water.

Breathe in the Forest around Krabi, Thailand

With a bountiful and beautiful variety of flora and fauna in adjoining Khao Ngon Nak National Park, including a panoramic viewpoint offering stunning views of the surrounding islands in the Andaman Sea, Banyan Tree Krabi is the ideal jumping-off point for for a hike up Naga Mountain. Banyan Tree’s half-day Forest Bathing walking tour includes ample time for birdwatching, soothing your feet in a waterfall pool, and wallowing in the tranquility and splendor of a tropical forest. “Leave your phone in the villa for one morning and come with us into the forest,” said Sustainability Manager Thepsuda Loijiw.” It’s suitable for all ages, and you’ll never regret spending time with Mother Nature.” The national park is open from 5am to 2pm every day.

Take ‘A Day for Yourself’ on Vietnam’s Cam Ranh peninsula

Alma resort’s new excursion, “A Day for Yourself,” offers guests a daylong combined wellness and cultural immersion. The tour, provided by local partner Zazen Travel, includes a visit to a popular wellness destination in southern Vietnam that is renowned for its healing mud bath and revitalizing hot spring with Chinese herbs. The tour also includes a relaxing and invigorating massage. The day continues with a visit to the famous Truong Son Handicraft Village, where guests can see – and buy, if they see something that strikes their fancy – artworks by skilled local artisans. Lunch is served at a local restaurant. The day concludes at a healthy fresh fruit shop where guests can sample exotic tropical fruits including durian, mangoes and more.

Renowned Wellness Resort in Central Vietnam Offers Excursions into Nature

Alba Wellness Valley by Fusion, known for its healthy dining and multi-day wellbeing retreats in central Vietnam, recently introduced a new “Healing Yourself Retreat,” with 4-day and 6-day options, encouraging guests to spend meaningful time in nature, nurturing their mind, body and soul. The retreat includes a soak in a natural hot spring and Japanese onsen baths, in addition to adventure activities such as a zipline and high-wire course. Excursions into the surrounding forest include hiking, bicycling and a rejuvenating session of forest bathing — taking in fresh air and the wonders of nature. The package also includes mindful yoga sessions, meditation (including water meditation, walking meditation, chakra healing meditation and rainbow shower meditation) and qigong, in addition to special spa treatments.

Oman Air Soars to New Heights as the First Foreign Airline to Choose Manohar International Airport, Goa, Partnering with Çelebi India for Top-Notch Ground Handling Services

Oman Air Soars to New Heights as the First Foreign Airline to Choose Manohar International Airport, Goa, Partnering with Çelebi India for Top-Notch Ground Handling Services

Goa, November 2023: Çelebi, a globally renowned ground handling service provider, has announced its recent collaboration with Oman Air at Manohar International Airport in Goa. This partnership marks a significant milestone as Oman Air becomes the first foreign airline to land at the rapidly growing new airport in North Goa.

Oman Air will be operating four flights per week from Mopa airport to Muscat. On Sunday, November 29, 2023, Çelebi India successfully executed seamless ground handling services for Oman Air, marking the beginning of a promising alliance. This collaboration is set to redefine industry standards by combining Çelebi's extensive expertise in ground handling with Oman Air's commitment to delivering exceptional service.

Mr. Tauseef Khan, CEO, Çelebi Ground Handling - India, said, “It is exciting to announce that we have extended our support to the historic inaugural flight of Oman Air at Manohar International Airport in India. This marks a significant milestone as Oman Air becomes the first foreign airline to land at this airport. As a trusted ground handling services provider, we at Çelebi are fully equipped to meet the specific requirements of international carriers and provide exceptional services to our partner airlines across India. This partnership with Oman Air is a testament to our unwavering commitment to delivering top-tier services and contributing to the growth of India's aviation industry”.

Çelebi India has established a modern infrastructure to support the increasing number of airline operations in Mopa. Çelebi has a dedicated team of skilled employees who are equipped to provide professional assistance to passengers. The company is well-equipped to support the gradual growth of passenger traffic and will continue to enhance its infrastructure to meet future demands.

Çelebi India is expanding its presence in the country with new ground handling services launched at Chennai Airport, in addition to the existing operations at major airports such as Mumbai, Delhi, Bengaluru, Goa, Hyderabad, Cochin, Ahmedabad, and Kannur.

Çelebi India is leading the way in sustainability within the Indian ground handling industry. The company is dedicated to helping the aviation sector achieve carbon neutrality and is achieving this by introducing eco-friendly services. These services include 100% electric, air-conditioned tarmac coaches, electric baggage and cargo towing tugs, taxi-bots, and bridge-mounted equipment services.

The company's commitment to a greener aviation industry is evident through these sustainable initiatives.

Ingredient Ideology | Delectable Diwali Delicacies… By: Dr. Kaviraj Khialani- celebrity master chef.

Introduction to Diwali 

Diwali, the "Festival of Lights," is a Hindu celebration in India and beyond. It symbolizes the triumph of light over darkness and good over evil. The key elements are lighting lamps, prayers, gift exchanges, fireworks, feasting, and home decoration. Diwali promotes family unity, new beginnings, and joy, transcending religious boundaries.

Brief history of Diwali

Diwali, with origins dating back to ancient India, is a festival deeply rooted in Hindu, Jain, and Sikh traditions. It celebrates the triumph of light over darkness and good over evil. Over time, it has evolved into a cultural celebration uniting people of various faiths, marked by the lighting of lamps, prayers, gift-giving, feasting, and fireworks. Diwali is a testament to India's cultural diversity and unity.

Why is Diwali celebrated?

Diwali is celebrated to mark the victory of light over darkness and good over evil. It commemorates Lord Rama's return, the worship of Goddess Lakshmi for prosperity, Lord Mahavira's nirvana in Jainism, and the release of Guru Hargobind Ji in Sikhism. Diwali is also a cultural celebration promoting unity, family togetherness, and the sharing of joy.

Brief about the food - clothing- and decor presented during Diwali time

Diwali, also known as the Festival of Lights, is a major Hindu festival celebrated by people all over the world. It is a time for families and friends to come together, exchange gifts, and enjoy delicious food and festivities.

Food

Diwali is a time of feasting and celebration, and food plays a major role in the festivities. Some of the most popular Diwali foods include:

·        Sweets: Diwali is known for its delicious sweets, such as gulab jamun, ladoo, jalebi, and barfi. These sweets are often made with nuts, dried fruits, and milk products, and are decorated with silver leaf and other edible embellishments.

·        Savories: Diwali savories include dishes such as samosas, kachori, pakoras, and chaat. These dishes are typically made with potatoes, peas, paneer, and other vegetarian ingredients, and are served with a variety of chutneys and sauces.

·        Main courses: Diwali main courses include dishes such as biryani, pulao, and korma. These dishes are typically made with rice or meat, and are served with a variety of vegetables and side dishes.

Clothing

Diwali is a time to dress up in new clothes and celebrate. Traditional Diwali clothing for men includes kurtas, dhotis, and sherwanis. Traditional Diwali clothing for women includes saris, lehengas, and salwar kameezes.

Many people also choose to wear modern or Western clothing on Diwali. However, it is important to dress respectfully, as Diwali is a religious festival.

Decor

Diwali is a time to decorate homes and businesses with lights, flowers, and other festive decorations. Some of the most popular Diwali decorations include:

·        Diyas: Diyas are small clay lamps that are filled with oil and lit on Diwali night. They are placed all over the house, inside and out, to symbolize the victory of light over darkness.

·        Rangoli: Rangoli are colorful designs that are created on the floor using colored powders, sand, and flowers. They are often created in the entrance of the house to welcome guests.

·        Lights: Diwali is also known as the Festival of Lights, so it is no surprise that lights play a major role in the decorations. String lights, lanterns, and other light decorations are hung all over houses and businesses.

Diwali is a time for celebration and joy, and food, clothing, and decor all play a role in making the festival special.

Indian rich and classic dishes to make in Diwali 

1.Papdi Chaat

Ingredients:

·        20-25 papdis (crispy deep-fried flour discs)

·        1 cup boiled and mashed potatoes

·        1/2 cup boiled chickpeas

·        1/2 cup finely chopped onions

·        1/2 cup chopped tomatoes

·        1/4 cup sweet tamarind chutney

·        1/4 cup green chutney (made with mint and coriander)

·        1/2 cup yogurt

·        1/2 teaspoon red chili powder

·        1/2 teaspoon roasted cumin powder

·        Salt to taste

·        Chopped coriander leaves for garnish

·        Sev (crispy chickpea flour noodles) for garnish

Method:

·        Arrange the papdis on a serving plate.

·        Top each papdi with mashed potatoes, chickpeas, onions, and tomatoes.

·        Drizzle sweet tamarind chutney and green chutney over the toppings.

·        In a bowl, mix yogurt with red chili powder, roasted cumin powder, and salt. Spoon this mixture over the papdis.

·        Garnish with chopped coriander leaves and sev. Serve immediately.

2. Thandai: Traditional Indian Drink

Ingredients:

·        1 cup almonds

·        1/4 cup cashews

·        1/4 cup pistachios

·        2 tablespoons poppy seeds

·        1 tablespoon melon seeds

·        10-12 black peppercorns

·        1/2 teaspoon fennel seeds

·        1/2 teaspoon cardamom seeds

·        A pinch of saffron strands

·        1 cup sugar

·        4 cups milk

Method:

·        Soak almonds in hot water to peel them. Grind almonds, cashews, pistachios, poppy seeds, melon seeds, black peppercorns, fennel seeds, cardamom seeds, and saffron strands into a fine paste.

·        Boil the milk and add sugar, then let it cool.

·        Mix the nut paste with the milk and refrigerate for a few hours.

·        Serve chilled.

3. Aloo Tikki

Ingredients:

·        4 medium-sized potatoes, boiled and mashed

·        1/2 cup bread crumbs

·        2 tablespoons cornflour

·        1 teaspoon red chili powder

·        1 teaspoon garam masala

·        Salt to taste

·        Oil for frying

Method:

·        In a bowl, combine mashed potatoes, bread crumbs, cornflour, red chili powder, garam masala, and salt.

·        Shape the mixture into small, flat patties or tikkis.

·        Heat oil in a pan and fry the tikkis until they are golden brown and crispy on both sides.

·        Serve hot with chutney.

4. Veg Biryani

Ingredients

·        1 cup basmati rice

·        1.5 cups mixed vegetables (carrots, peas, beans, etc.)

·        1 onion, sliced

·        2 tomatoes, chopped

·        1/4 cup plain yogurt

·        2 tsp biryani masala

·        1/2 tsp turmeric powder

·        1/2 tsp garam masala

·        2 cups water

·        Salt to taste

Instructions:

·        Rinse the rice and soak for 30 minutes.

·        In a large pot, heat oil and sauté the onions until golden.

·        Add vegetables, spices, and yogurt. Cook for a few minutes.

·        Drain the rice and add it to the pot. Stir well.

·        Add water, bring to a boil, and then simmer, covered, until the rice is cooked.

·        Fluff the biryani with a fork before serving.

5. Dal Panchmel

Ingredients

·        1/4 cup tuvar dal (split pigeon peas)

·        1/4 cup chana dal (split Bengal gram)

·        1/4 cup moong dal (split green gram)

·        1/4 cup urad dal (split black gram)

·        1/4 cup masoor dal (red lentils)

·        1 onion, finely chopped

·        2 tomatoes, chopped

·        1 tsp cumin seeds

·        1/2 tsp turmeric powder

·        1 tsp garam masala

·        Salt to taste

Instructions

·        Wash and soak all dals for 30 minutes.

·        Cook dals with water, turmeric, and salt until soft.

·        In a separate pan, heat oil, add cumin seeds, and sauté onions.

·        Add tomatoes, spices, and cooked dal. 

·        Simmer for a few minutes.

6. Malai Kofta Curry

Ingredients

For Koftas:

·        2 cups mashed paneer (cottage cheese)

·        1/4 cup grated potatoes

·        1/4 cup grated carrots

·        1/4 cup all-purpose flour

·        Salt, pepper, and garam masala to taste

For Curry:

·        1 cup tomato-onion paste

·        1/2 cup fresh cream

·        1/2 tsp ginger-garlic paste

·        1 tsp garam masala

·        Salt and sugar to taste

Instructions

·        Mix kofta ingredients, shape into balls, and fry until golden.

·        In a separate pan, heat oil, add ginger-garlic paste, and sauté tomato-onion paste.

·        Add spices and cream. 

·        Simmer and add koftas.

7. Missi Roti

Ingredients

·        1 cup besan (gram flour)

·        1 cup whole wheat flour

·        2 tbsp oil

·        1 tsp ajwain (carom seeds)

·        Salt to taste

·        Water for kneading

Instructions

·        Mix both flours, oil, ajwain, and salt.

·        Knead into a soft dough using water.

·        Roll into rotis and cook on a hot griddle.

8. Gulab Jamun

Ingredients

·        1 cup milk powder

·        1/4 cup all-purpose flour

·        1/4 cup ghee (clarified butter)

·        1/4 cup milk

·        1/4 tsp baking soda

For Sugar Syrup:

·        Sugar, water, cardamom, and rose essence

Instructions

·        Mix milk powder, flour, ghee, baking soda, and milk to form a smooth dough.

·        Shape into small balls and fry until golden.

·        Soak in hot sugar syrup.

9. Rabdi Malpua

Ingredients

For Malpua:

·        1 cup all-purpose flour

·        1/2 cup milk

·        1/4 cup sugar

·        1/4 tsp cardamom powder

For Rabdi:

·        2 cups milk

·        1/2 cup sugar

Instructions

·        Mix malpua ingredients into a batter and fry in ghee.

·        Boil milk and sugar for rabdi until it thickens.

·        Soak malpuas in rabdi and serve.

Conclusion

Diwali is a vibrant and joyous festival celebrated by people of diverse backgrounds, symbolizing the victory of light over darkness, good over evil, and the pursuit of prosperity and spiritual growth. It is a time for family gatherings, the exchange of gifts, and the enjoyment of delectable Indian dishes like Veg Biryani, Dal Panchmel, Malai Kofta Curry, Missi Roti, Gulab Jamun, and Rabdi Malpua. These recipes represent the rich and delicious culinary traditions associated with Diwali, making the festival a feast for the senses and a celebration of unity and hope. Wishing all our readers a very happy & prosperous Diwali!

Curries Of World this Winter at Legume, Palladium

Legume is a concept restaurant of a premier vegetarian dining experience, that serves delicious plant-based dishes that are sure to tantalize your taste buds. The menu is packed with flavorful and nutritious options this winter season, to eat one-bowl meals. Legume brings to you *Curries of the World* from various cuisines and origins. Our chefs have used only the freshest ingredients of the season to craft delectable dishes with sustainability for being a perfect vegetarian meal experience with Jain options as well.

Anyone who has not embraced the vegan life might think that vegetables are boring, but one meal at Legume may change your mind. Their menu is a whole new world of vegetarian food. Inspired by the demand of vegetarian eaters, Chef Prabhu at Legume has curated a menu that offers various curries of different origins, in the menu with offering dishes with Jain options as well as Thai Curry, Khao Suey, West Indian Cottage cheese Fajita, Chettinad Rice bowl, Stroganoff Noddles bowls and many more are lined up in the kitchen.

Make this winter more blissful with these wholesome one-meal bowls, serving the best of vegetarian food from various origins.

Menu: Curries of the World

Address: Legume, S/03-04, Second Floor, High Street Phoenix Mall, Senapati Bapat Marg, Lower Parel, Mumbai

Time: 11 am to 11 pm

Contact: 9152026606

Vistara Inaugurates Direct Flights Between Mumbai And Frankfurt

Gurugram, November 2023: Vistara, India’s finest full-service carrier and a joint venture of the Tata group and Singapore Airlines, today, inaugurated non-stop, 6x weekly flights between Mumbai and Frankfurt. The inaugural flight, operated on Vistara’s Boeing 787-9 Dreamliner, commenced from Chhatrapati Shivaji Maharaj International Airport, Mumbai at 13:00 Hours (IST) on 15 November 2023 and will arrive at Frankfurt International Airport at 17:30 Hours (GMT). Vistara has already been flying 6x weekly between Frankfurt and Delhi.

Mr. Vinod Kannan, Chief Executive Officer, Vistara, said, “Sensing a need for an Indian airline offering world-class experience and connecting to long-haul destinations in Europe from Mumbai; we started 5x direct flights to London Heathrow. We are now delighted to start 6x weekly service to Frankfurt as our second European destination from India’s financial capital. We are confident that our customers will appreciate and prefer flying with India’s finest airline when planning to travel on this route.”

Vistara accepts all eligible customers meeting visa/entry requirements in both countries, as specified by the respective government bodies. Vistara strongly encourages its customers to fully understand these guidelines before making their bookings.

Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for world-class cabin cleanliness and upholding high safety standards. The only Indian carrier to feature amongst World’s Top 20 Airlines, Vistara has been named ‘16th Best Airline’ globally while also being recognised as the ‘Best Airline in India and South Asia’ for the third time in a row, ‘Best Airline Staff in India and South Asia’ for the fifth consecutive year, ‘Best Cabin Crew in India and South Asia’ for the third time in a row and ‘Best Business Class Airline in India and South Asia’ for the second time in a row at the coveted World Airline Awards 2023 by Skytrax. Vistara also received the ch-aviation Asia’s Third Youngest Airline Fleet award for the second consecutive year

PRS Oberoi, doyen of Indian hospitality, passes away

Oberoi is known as the man who changed the face of hotel industry in India. He has left behind a legacy of impeccable hospitality

Prithvi Raj Singh Oberoi, the doyen of Indian hospitality and Chairman Emeritus of the Oberoi Group, passed away on November 14 morning, leaving behind a legacy of impeccable hospitality.

The former executive chairman of EIH Limited, The Oberoi Group flagship, is known as the man who changed the face of the hotels business in India. "In addition to providing leadership for the management of luxury hotels in several countries, Oberoi has been instrumental in pioneering the development of Oberoi Hotels and Resorts. The Oberoi brand has come to represent fine luxury hotels," reads the Oberoi Group website.

"PRS Oberoi is credited with placing Oberoi hotels on the international luxury travellers map with the opening of several luxury hotels in important cities."

Oberoi was awarded the Padma Vibhushan, the country's second highest civilian honour, in January 2008. The International Luxury Travel Market (ILTM) conferred him with the Lifetime Achievement Award in December 2012 as a global recognition of his exceptional leadership, vision and contribution to develop The Oberoi Group as one of the world's leading luxury hotel chains.

The HOTELS magazine recognized PRS Oberoi as the '2010 Corporate Hotelier of the World' through votes cast by its readers across more than 150 countries. The cover story of the November edition of the magazine referred to him as "the founder father of modern luxury hospitality in India" and credited him with growing the company "into one of the world's most prestigious luxury hotel groups".

Among the host of organizations that have awarded PRS Oberoi for his lifetime achievements, features the CNBC TV-18 India Business Leader Awards 2007 for building a world-class hotel chain that caters to both luxury and business travellers and for shaping the hospitality industry of the country. In 2015, he was voted among CNBC TV-18's Top 15 Indian Business Icons.

PRS Oberoi decided to relinquish his position as chairman and director of EIH Limited from May 3, 2022.

Revolutionizing Content Creation for Hospitality Professionals with Writesonic

Writesonic is an AI writer that creates SEO-friendly content for blogs, Facebook ads, Google ads, and Shopify for free.

Introduction:
In this digital age, content creation has become a crucial aspect of marketing strategies for businesses, including those in the hospitality industry. While crafting engaging and SEO-friendly content can be time-consuming and challenging, there is now an innovative solution available – Writesonic. This AI-powered writing tool is tailored to aid hospitality professionals in generating captivating content across various platforms, ranging from blogs to social media ads. In this blog post, we will explore five ideas on how hospitality professionals can leverage Writesonic to streamline their content creation process and maximize their online presence.

1. Crafting Engaging Blog Posts
Writing informative, engaging, and SEO-friendly blog posts is essential for showcasing the expertise and uniqueness of your hospitality business. With Writesonic, you can create compelling blog content effortlessly. Utilize Writesonic’s AI algorithms to brainstorm blog post ideas, generate compelling introductions, craft compelling paragraphs, and even generate persuasive conclusions that leave your readers intrigued. This allows hospitality professionals to save time and resources while maintaining a steady stream of high-quality content to captivate their target audience.

2. Optimizing Facebook Ads
Facebook ads are powerful tools for reaching and engaging with potential customers. By using Writesonic, hospitality professionals can enhance their Facebook ad campaigns. Writesonic enables the generation of compelling ad copy that instantly captures the attention of users and entices them to explore your offerings. Moreover, it also provides options to test multiple variations of the same ad, enhancing your marketing efforts to maximize conversion rates.

3. Enhancing Google Ads
Google Ads play a significant role in driving traffic and increasing visibility for hospitality businesses. With Writesonic, you can optimize your Google Ads campaigns by creating persuasive copy that adheres to SEO best practices. This AI-powered tool will help you generate catchy headlines, compelling descriptions, and Call-to-Actions (CTAs) that drive engagement, resulting in improved click-through rates and conversions.

4. Elevating Shopify Product Descriptions
Hospitality businesses that operate an online store through Shopify can also benefit from Writesonic. Generating captivating and persuasive product descriptions is crucial to entice potential customers and drive sales. Writesonic assists in crafting SEO-friendly product descriptions that highlight the unique features, benefits, and value propositions of your offerings. By optimizing your Shopify product pages using Writesonic, you can greatly enhance the online shopping experience for your customers and increase conversion rates.

5. Creating Social Media Posts
Maintaining an active and engaging social media presence is vital for any hospitality business. Writesonic can play a significant role in crafting attention-grabbing social media posts. Whether it’s for Instagram, Twitter, or LinkedIn, this AI-powered tool can generate hashtags, captions, and brief descriptions that resonate with your target audience. By utilizing Writesonic to create compelling social media content, you can strengthen your brand's visibility, drive user engagement, and cultivate a loyal community of followers.

Conclusion:
In a rapidly evolving digital landscape, hospitality professionals need to harness the power of AI-driven tools like Writesonic to streamline their content creation process and stand out amongst competitors. By utilizing Writesonic's capabilities for generating captivating blog posts, enhancing ads on platforms like Facebook and Google, optimizing Shopify product descriptions, and creating engaging social media posts, hospitality businesses can captivate their target audience and drive substantial growth in their online presence. Embrace the future of content creation by incorporating Writesonic into your marketing strategy and witness the transformative impact it can have on your hospitality business.

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Novotel Mumbai International Airport celebrates Cake Mixing over a hearty blend of joy and togetherness

Mumbai: The sun was shining bright, setting the perfect stage for a day filled with joy, laughter, and a dash of culinary excitement. Families and friends gathered at Food Exchange Mumbai at Novotel Mumbai International Airport for a Sunday brunch that promised to be a treasure trove of delightful flavors. Soon, the culinary extravaganza began, and guests embarked on a gastronomic journey that left taste buds tingling with satisfaction. 

But the day held even more surprises in store for the guests. Post the brunch, the atmosphere transformed into a hub of creativity and jubilation as everyone eagerly participated in the Cake Mixing Ceremony. Flour, fruits, and spirits mingled as laughter and merriment filled the air. The gathering shared in the joy of blending these ingredients, symbolizing the spirit of togetherness and the anticipation of the upcoming holiday season. It was a heartwarming experience that added a special touch to this delightful Sunday brunch, leaving everyone with cherished memories and a sense of unity. 

Vishrut Gupta, the General Manager of Novotel Mumbai International Airport shared, “At our hotel, we believe in creating moments that our guests will cherish. The Cake Mixing Celebration was a joyful show to the spirit of togetherness and anticipation for the upcoming festive season. We are delighted to have shared this culinary experience with our guests and we look forward to continuing to be their preferred destination for celebration and hospitality in the city.” 

As families and friends departed with hearts full of happiness, it was evident that this event had succeeded in bringing a taste of the festive season early, leaving everyone excited for the upcoming holidays. Novotel Mumbai International Airport, with its impeccable hospitality, continues to be the ideal destination for creating memorable moments, making every visit a reason to celebrate. 

IHG Hotels & Resorts Expand Luxury Portfolio With Signing Of Vignette Collection At The Heart Of Europe Project In Dubai

The new hotel will be IHG's first Vignette Collection on the World Islands with signing of Marbella Resort.

Dubai, United Arab Emirates, 2nd November 2023: IHG Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a franchise agreement for its second Vignette Collection hotel in Dubai in partnership with The Heart of Europe, the flagship project under Kleindienst Group. Scheduled for a grand opening in January 2026, Marbella Resort Hotel, Vignette Collection The World Islands Dubai, will mark a significant milestone for The Heart of Europe, solidifying IHG’s presence within The World Islands – an archipelago of manmade islands located in the Arabian Gulf, off the coast of Dubai.

The Vignette Collection brand allows owners of world-class independent hotels to retain their distinctive identity while benefitting from IHG’s global scale and luxury and lifestyle expertise.

The upcoming Marbella Resort Hotel, Vignette Collection The World Islands Dubai, is located in ‘The Heart of Europe’, a self-sustaining holiday destination spanning across six islands, each blending European architectural charm with top-tier hospitality, embracing luxury and innovation on shores of tranquil beaches.

The Heart of Europe encompasses a variety of opulent properties, including beachfront villas, premium hotels, an innovative underwater living experience, and an array of top-tier amenities such as climate-controlled streets and the coral institute dedicated to preserving and revitalising the marine ecosystem.

Once completed, Marbella Resort Hotel, Vignette Collection The World Islands Dubai will feature 150 rooms overlooking the Arabian Gulf in a prime location along a pristine beach and crystal-clear sea. True to the Vignette Collection brand, the property will seamlessly merge exclusivity with community and locality and feature a unique Andalusian-inspired design with contemporary architecture.

Haitham Mattar, Managing Director – India, Middle East and Africa, IHG Hotels & Resorts, commented: “We are excited to partner with The Heart of Europe to bring the second Vignette Collection resort to Dubai, a testament to IHG’s commitment to delivering exceptional stays and experiences for our guests. Marbella Resort Hotel, Vignette Collection The World Islands Dubai will significantly reimagine luxury and set future regional hospitality benchmarks. We look forward to welcoming travellers worldwide upon the hotel’s opening in 2026.”

With the property currently under construction, Marbella Resort Hotel, Vignette Collection The World Islands Dubai is expected to become a key proof point in IHG's ambition to create unparalleled guest experiences and set new standards for luxury in the region.

Josef Kleindienst, Founder and Chairman of Kleindienst Group and The Heart of Europe, said: “It is an honour to partner with one of the world’s leading hotel groups to bring the Vignette Collection brand to The World Islands Dubai. This collaboration aligns with our vision of creating a unique destination in one of the world’s most iconic cities, and true to our commitment to excellence, Marbella Resort Hotel, Vignette Collection The World Islands Dubai promises to offer guests a remarkable and distinctive stay, drawing inspiration from the rich cultural heritage of Dubai and presenting a perfect blend of luxury, innovation, and the beauty of the UAE.”

IHG currently operates 108 hotels across eight brands in the Middle East, including InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Suites, Hotel Indigo, voco and Six Senses.

Accor’s Premium, Midscale & Economy Division Set to Break Record in Number of Signings across Asia

15,000+ KEYS ARE POISED FOR SIGNING BY THE END OF 2023

Accor, the largest international hospitality group in Middle East, Africa & Asia Pacific, is gearing towards a record-breaking year in signings in the Premium, Midscale, and Economy Division across Asia, affirming its strong commitment to the region's dynamic hospitality landscape.

As of September, Accor has already inked management agreements for a total of 42 properties, adding over 11,000 keys to its robust portfolio. The outlook for the remainder of 2023 includes plans to sign an additional 20 projects, bringing an impressive 15,000+ total new keys to the region. As part of this significant growth, the Group is actively focusing on elevating its presence in the Premium segment with its Pullman, Swissôtel, Mövenpick, and Grand Mercure brands, with a substantial 17 hotels signed thus far. Simultaneously, Accor remains steadfast in maintaining its leadership in the Midscale and Economy market, primarily represented by Novotel, Mercure, and ibis brands.

 “Our commitment to the region is evident through our comprehensive growth strategies, setting new benchmarks in terms of both the number of properties and keys signed, alongside the introduction of innovative brands that cater to the diverse needs of the ever-evolving Asian hospitality market. As we continue to ride on this momentum, Accor is undeniably at the forefront of shaping the future of hospitality across the Asia region,” said Garth Simmons, Chief Executive Officer, Premium, Midscale and Economy Division for Accor in Asia.

 New signings include:

 Grand Mercure Bangkok Sukhumvit 68 (Thailand)

Nestled along the bustling Sukhumvit Road, Soi 68, just a mere 200 meters from the Udomsuk BTS station, Grand Mercure Bangkok Sukhumvit will tempt travellers to discover all that Bangkok has to offer.

Boasting an array of amenities, including two restaurants, a bar, a rejuvenating spa, a swimming pool, a fully equipped fitness centre, and five versatile meeting and conference rooms, this hotel ensures guests have every comfort at their fingertips. As a part of the renowned Grand Mercure Hotels & Resorts family, it promises to enchant travellers with its charm and an alluring hotel experience that kindles their spirit of adventure and curiosity.

Grand Mercure Amritsar Airport Road (India) 

The eagerly awaited Grand Mercure hotel in the heart of Amritsar is set to redefine the city's hospitality landscape with 100 spacious rooms, including five suites. Two delightful dining options, as well as an expansive banquet hall, a top-notch spa and fitness center, and a swimming pool complete the guest experience.

Situated in the heart of Amritsar, a city celebrated for its rich cultural heritage and the iconic Golden Temple, the Grand Mercure aims to be a symbol of elegance and comfort. Travelers visiting this vibrant and historically significant city can anticipate a world-class accommodation option that seamlessly combines Accor's modernity with the timeless charm of local Amritsar.

 Pullman Amritsar (India) 

Accor is pleased to announce the signing of its second Pullman property in India. Targeting the new generation of business and leisure travellers. Pullman Amritsar will open its doors in 2027, located in a prime location on a sprawling 9,642-sqm site in the heart of Amritsar. The exquisite hotel will offer 200 well-appointed rooms, three exceptional food and beverage outlets and a magnificent 1,200+ sqm banqueting facility. Additionally, guests will have access to a state-of-the-art fitness centre and spa, alongside a relaxing swimming pool.

Mövenpick Living West Hanoi (Vietnam) 

 Mövenpick Living West Hanoi takes over a 196-room property situated in the heart of Hanoi's new Central Business District. This strategic location offers convenient access to numerous office buildings, making it an ideal choice for business travellers seeking a comfortable and accessible stay. Guests will be able to explore the vibrant city of Hanoi with ease, as the hotel is just a stone's throw away from some of the city's most iconic landmarks, including the Vietnam National Convention Center and My Dinh National Stadium.

The hotel will open in Q4 2024, aiming to deliver a premium experience that aligns perfectly with the long-stay trend, offering spacious rooms and a range of amenities designed to make guests feel at home during their extended visits.

 Novotel Genting Highlands (Malaysia)

Scheduled to open in the fourth quarter of 2031, Novotel Genting Highlands will be a new addition to one of Malaysia's key tourist destinations. The 300-room hotel will be located within the King's Park mixed-use development project in the heart of Genting Highlands, which encompasses over 2 km of street shops, an entertainment hub, an event hall, three distinctive hotels, and upscale residences.

 Novotel Genting Highlands will offer a comprehensive array of amenities, including an all-day dining restaurant, an inviting lobby bar, an exclusive executive lounge, a swimming pool, spa, well-equipped fitness centre, ballroom, multiple state-of-the-art meeting rooms, and a kid's club.

New Hotel Alert | Novotel Singapore on Kitchener offers guests an urban oasis in the heart of Little India

Novotel Hotels, Suites & Resorts is pleased to announce the opening of Novotel Singapore on Kitchener, its latest addition to its portfolio in Singapore. With its brand identity deeply rooted in fostering genuine connections and cherishing life's daily moments, the 543-room property on 181 Kitchener Road is owned by Worldwide Hotels Group, Singapore's largest hotel operator by room numbers and long-standing partner of Accor.

Centrally located in the charismatic precinct of Little India, the hotel embodies the essence of Novotel: a blend of local charm with global standards, alongside convenient accessibility, with the Farrer Park MRT Station a mere 5-minute walk away, the dynamic Central Business District a short 10-minute drive, and the world-renowned Changi Airport only 20 minutes away.

For those with an appetite for retail therapy, Novotel Singapore on Kitchener is a dream come true, with the famed Mustafa Centre located adjacent to the hotel, offering an unparalleled 24-hour shopping odyssey, and City Square Mall across the road, teeming with a plethora of shopping and dining options.

Reflecting Novotel's commitment to enhancing life's balance, the hotel, fresh from a comprehensive refurbishment in 2020, showcases a harmonious fusion of intuitive design, modular spaces, and contemporary aesthetics. Whether a business traveller seeking efficient functionality or a family yearning for spacious comfort, the rooms, ranging from 28 sqm to a lavish 78 sqm, cater to every whim. The gastronomic journey is an affair to remember with CALI, the all-day dining restaurant serving up culinary wonders based on the traditions and styles of the Native American and Mexican heritage. The signature dishes include Spicy Jalapeno Tostada, Slow Cooked Beef Cheek, Chicken Tikka Pizza, and Lava Torte. 

Wellness and rejuvenation stand at the core of Novotel Singapore on Kitchener's offerings, with a tranquil swimming pool and a state-of-the-art gym. 

"At the heart of the pulsating Little India, Novotel Singapore on Kitchener is not just a hotel; it's an experience. An oasis where guests can press pause on their bustling lives, savour a moment, a meal, or a conversation, and seamlessly connect to the city's vibrant tapestry," shares Andrew Lee, the General Manager of Novotel Singapore on Kitchener.

Grand Opening of ibis Yogyakarta International Airport Kulon Progo and Novotel Yogyakarta International Airport Kulon Progo

In a highly anticipated rollout, Yogyakarta's newest hospitality gems, located in the Kulon Progo region, ibis Yogyakarta International Airport Kulon Progo and Novotel Yogyakarta International Airport Kulon Progo, have officially opened their doors to guests. The grand opening celebration today signifies the commencement of full operations, ready to cater to both accommodation and event hosting needs.

Conveniently positioned side by side, the two hotels are strategically located just a brief 5-minute drive from Yogyakarta International Airport and the Airport Train Station, ensuring easy access to Yogyakarta's city center and other tourist destinations. In addition, the hotels' location provides an alternative route to one of Indonesian Super Priority Destinations, Borobudur.

Garth Simmons, Chief Executive Officer of Accor’s Premium, Midscale and Economy Division Asia said, “We are excited to celebrate the grand opening of Novotel and ibis, two esteemed Accor brands, in Yogyakarta, Kulon Progo. Our commitment to providing exceptional service and creating memorable stays is now on full display, offering our guests an unmatched experience from the moment they arrive.”

The Minister of Tourism and Creative Economy Republic of Indonesia, represented by the Director of Financing Access, Anggara Hayun Anujuprana, stated, “The presence of hotels this year is highly opportune, coinciding with the revival of the tourism sector. We have new hotels, conveniently located near the airport. Travelers arriving at Yogyakarta's airport can stop by these hotels and then proceed to various tourist destinations.” Anggara Hayun further emphasized that with the presence of Novotel and ibis, creative economy stakeholders in the vicinity of Kulon Progo can become a vital part of the supply chain for both hotels. Additionally, various destinations like tourist villages can flourish and collaborate, fostering the growth of both tourism and the creative economy."

The Vice Governor of the Special Region of Yogyakarta, represented by the Head of the Regional Infrastructure Development and Development Bureau, Yudi Ismono, expressed, “These hotels are not just hotels to stay, but also gateways to explore the natural beauty and cultural grandeur of Kulon Progo. We believe that the hospitality industry not only provides accommodation but also creates opportunities for development and has a positive impact on the surrounding community.”

The Acting Regent of Kulon Progo, Ni Made Dwipanti Indrayanti, stated, “The location of these hotels is part of our design for the aerotropolis area, which supports the International Airport. We are grateful because the presence of these two hotels means that we have absorbed labor, including from small and medium enterprises (UMKM). Hopefully, this benefits not only the culinary sector but also our crafts. In the future, we hope to collaborate to attract tourists to stay in Kulon Progo, with comprehensive hotel facilities, and to advance the economy, particularly in the Kulon Progo Regency.”

 The Director of PT Lentera Prosper Indo, the owning company of Novotel and ibis Yogyakarta International Airport Kulon Progo, Lawrence Yu, expressed, “Yogyakarta is one of the central destinations for tourism and culture in Indonesia. It is undeniable that the tourism sector is an important means of introducing ourselves to the outside world and helping to provide social and economic benefits. The presence of Novotel and ibis is expected to boost the economy in the Kulon Progo region and its surroundings, promote small and medium enterprises, advance the tourism potential of Kulon Progo, and provide employment opportunities.”

Swissôtel Resort & Spa Çeşme opens its door and welcomes guests to Turkey’s stunning Ilıca Bay

Accor, a world leading hospitality group, is pleased to welcome Swissôtel Resort & Spa Çeşme, located in the heart of Ilıca Bay, Turkey, to its premium brand portfolio. Inspired by the surrounding nature, and the belief that time and travel are true gifts in life, Swissôtel Resort & Spa Çeşme opens its doors on November 1, 2023.

Çeşme's new favorite resort...

Swissôtel Resort & Spa Çeşme, the newest hotel in Ilıca, one of Turkey’s most popular tourist destinations, will provide unique experiences for individuals seeking to rediscover themselves and embark on a relaxing journey. Blending the culture of Çeşme with Swiss hospitality, the resort features 248 comfortable and contemporary rooms, including 18 suites, all equipped with smart technology and thoughtfully designed to offer breathtaking views of the sea and gardens.

Swissôtel Resort & Spa Çeşme stands out for its design inspired by the vitality of Alpine energy and complemented by renowned Swiss service and style. Offering 10 spacious meeting spaces built to meet the needs of any occasion, with decor influenced by the minimalist aesthetic of the Alps, the meeting and event spaces range from 35 sq. to 625 sq. and can accommodate groups of various sizes.

Paul Stevens, Chief Operating Officer, Premium, Midscale & Economy Division, Middle East, Africa & Türkiye at Accor, said: "We are pleased to add Swissôtel Resort & Spa Çeşme to the Accor portfolio while strengthening Swissôtel’s presence in Turkey with this fourth property. The captivating bay in Ilıca sets the stage for a serene escape where guests can recharge and experience Swiss vitality, blended with Turkish hospitality, amidst this beachfront destination.”

"We are redefining relaxation and comfort by offering a truly enriching vacation experience." Bilal Dilek, Deputy Chairman of the Board of Directors of Dilek Holding, said: "Swissôtel Resort & Spa Çeşme is a project that has been designed befitting the unique beauty of Çeşme and completed with our conviction that the opening of the hotel will add a distinctive flair to the destination. Our holding is committed to the mission of investing in a better future by protecting nature with our purposeful approach to sustainability and quality service policy, and we are delighted to invest in such a rewarding project that gives back to our community. With its magnificent views, stylish rooms and food and beverage offerings, Swissôtel Resort & Spa Çeşme ensures guests have a refined experience that is one of a kind. We are delighted to welcome our guests as we anticipate great demand throughout the year.”

Hyatt is on Track to Double its Brand Footprint in Canada by 2026

Hyatt Hotels Corporation (“Hyatt”) (NYSE: H) is positioned to double Hyatt’s brand footprint in Canada by the end of 2026, with more than 20 executed managed and franchised agreements across its distinct brands. As Hyatt continues to build industry-leading net rooms growth globally, this strategic and intentional growth in Canada reflects Hyatt’s focus on listening and developing in destinations that matter most to guests, World of Hyatt members and owners.  

With nearly 20 hotels currently open in Canada, Hyatt expects to have an additional 23 hotels open and operating by the end of 2026, doubling Hyatt’s Canadian brand footprint, and further expanding compelling guest and member experiences for World of Hyatt, one of the industry’s fastest growing loyalty programs. This significant expansion includes newly announced deals for luxury and lifestyle hotels including the second hotel in Canada within The Unbound Collection by Hyatt brand. The hotel will be located in Ontario wine country and will join Spirit Ridge located in the beautiful Okanagan Valley wine country. Other upcoming properties include:

• Hyatt Centric Winnipeg Downtown (2025) is expected to be the second Hyatt Centric hotel in Canada and will be in the heart of downtown Winnipeg, home to a vibrant arts and music scene, world-class museums, and stunning outdoor attractions. The lifestyle hotel will offer 140 modern guestrooms and suites, approximately 1,200 square feet of meeting space, a signature restaurant and bar and an open concept lobby that will capture the local spirit and inspire guests to get out and explore. The property is owned and will be operated by The Kothari Group.

• Hyatt Centric Victoria – Old Town (2026), will be the first Hyatt branded hotel in Victoria, British Columbia and will join Hyatt’s growing Boundless Collection portfolio in Canada. Centrally located in Old Town Victoria, home to Canada’s oldest Chinatown and known for its historic brick buildings and walkable streets, the hotel will offer 135 rooms and suites, and dynamic food and beverage options including a restaurant, bar, lounge, and coffee shop. The property is owned by Chard Development Ltd.

“Hyatt is focused on accelerating brand growth and momentum in meaningful ways with several planned openings to meet every stay occasion in sought-after destinations coast-to-coast across Canada,” said Scott Richer, vice president of development and owner relations for Canada, Hyatt. “In 2022, Hyatt established a cross-functional corporate team dedicated to Canada, which enables us to continue growing Hyatt's brand presence across the country with new and existing owners, to bring these — and more — exciting projects to life." 

Portfolio Growth Includes Several New Leisure & Tertiary Markets for Hyatt

Hyatt’s commitment to growing its brands in Canada will offer guests a portfolio of hotels designed to provide memorable and engaging guest experiences. By the end of 2026, Hyatt expects to have an established brand presence in several sought-after leisure markets that currently do not have a Hyatt hotel including:

• Hyatt House Port Elgin (2026) will be located in close proximity to some of the most idyllic sandy beaches on Lake Huron.

• Hyatt Place Whitehorse (2025) will provide the ideal home base for adventurers looking to explore the vast and breathtaking Yukon wilderness.

New Airport Locations Planned Coast-to-Coast

Hyatt is expanding its brand footprint at some of Canada’s busiest airports with elevated experiences including free breakfast for guests and 24/7 conveniences that are attractive to both leisure and business travelers:

• Hyatt Place Montreal - Trudeau International Airport (2025)

• Hyatt Place Toronto International Airport (2025)

• Hyatt House Toronto International Airport (2026)

• Hyatt Place Mississauga – Airport Corporate Centre (2024)

• Hyatt House Mississauga – Airport Corporate Centre (2024)

• Hyatt Place Vancouver International Airport (2026)

• Hyatt House Vancouver International Airport (2026)

Recently Opened Hyatt Hotels in Canada

Hyatt's impressive Canadian pipeline will join several hotels that opened in Canada over the past years, across Hyatt’s diverse brand portfolio including:

• Hyatt Centric Montreal opened in March 2023

• Hyatt Place Toronto/Brampton opened in August 2022

• Hyatt Place Montreal Downtown opened in June 2022

• The Walper Hotel, part of the JdV by Hyatt brand, located in Kitchener, Ontario, opened in May 2022

• The Anndore House, part of the JdV by Hyatt brand, located in Toronto, opened in April 2021