Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) appoint Mahiul Islam as Director of Operations

Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) are delighted to announce the appointment of Mahiul Islam as the Director of Operations for the property. With an illustrious career spanning over two decades in the hospitality industry, Mahiul brings a wealth of experience, particularly in the F&B sector.

Mahiul's professional journey includes working in esteemed global hospitality groups such as Marriott International, The Leela Group, Taj Hotels, and Accor Hotels, both in India and Bangladesh. His notable achievements include contributing to the successful pre-opening of the renowned Renaissance Dhaka Gulshan Hotel and handling other hotel brands like Sheraton Grand Bangalore at Brigade Gateway, Swissotel Kolkata, Le Meridien Kochi, The Leela, Kovalam, and Vivanta by Taj, Connemara, among others.

As the Director of Operations, Mahiul will assume responsibility for overseeing the overall operations of the entire hotel and convention centre. His expertise in pre-openings, budget planning, GOR growth, banquet operations, learning and development, coupled with his meticulous attention to detail and pursuit of perfection, set him apart from his peers. Notably, he is also a certified 'The Leela Wine Leader,' highlighting his exceptional knowledge of F&B.

In his new role, Mahiul will manage and coordinate all departments, collaborating with the executive committee to develop revenue maximization strategies and enhance the property's operational capabilities. His primary objective will be to create seamless avenues for business growth and ensure the smooth functioning of the hotel. His focus would also be uplifting service delivery and creating memorable guest experiences.

Expressing his enthusiasm for the upcoming role, Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, stated, "With Mahiul Islam joining as the Director of Operations, I have full confidence that the property will experience substantial growth. His exemplary service delivery and adept people management skills will undoubtedly make his integration a tremendous success."

Beyond his professional commitments, Mahiul enjoys exploring new destinations, follows Football diligently, and cherishes quality time with his family.

The Fern Hotels and Resorts promotes Mr. Kartikeshwar Panda as General Manager, The Fern Gir Forest Resort, Gir

The Fern Hotels and Resorts is delighted to announce the promotion of Mr. Kartikeshwar Panda as  General Manager, The Fern Gir Forest Resort, Gir. Kartik began his journey with The Fern Gir Forest Resort in 2011 as a Sous Chef, showcasing his culinary skills and commitment. Hailing from Odisha, he holds a degree in hotel management from IHM Bhubaneswar and commenced his career in 2005. Prior to this, Kartik worked with Hotel Hindustan International (HHI), gaining valuable expertise in the hospitality field.

As a passionate, self-motivated, and result-oriented professional, Kartik believes in leading from the front. His core strengths lie in effective decision-making, elevating guest satisfaction scores, fostering employee engagement, and nurturing leadership development. Over the past 11 years at Fern Sasan Gir, he has played a pivotal role in driving business growth in the renowned lion sanctuary of India. Kartik's leadership approach focuses on creating a culture of growth and development, where each individual thrives. He is process-oriented, aiming to simplify operations and enhance overall guest experiences. An avid nature and wildlife enthusiast, he envisions making The Fern Gir Forest Resort a signature brand known for its soulful and heartfelt services.

Swiss hospitality expert Martin Wuethrich appointed General Manager of Hua Hin Marriott Resort and Spa

Hua Hin, Thailand, June 2023 – Mr. Martin Wuethrich has been appointed as the new General Manager of Hua Hin Marriott Resort & Spa, bringing almost 30 years of hospitality experience and expertise to Thailand’s gulf coast.

A Swiss national, Martin grew up in a hospitality family and spent his teenage years working in his parents’ restaurant. Having graduated from the Higher Hotel Management School in Switzerland, he went on to gain valuable experience at the Luxury Resort Ermitage Golf & Spa in Schoenried, Switzerland. Martin always had a passion for travel however, and he made the decision to move to Asia in 1996. Following his first role as F&B Manager with Novotel in Bangkok, he enjoyed his first taste of life in Hua Hin in 1998 when he was appointed Executive Assistant Manager of the Anantara resort.

Since this time, Martin’s career has grown from strength to strength. Returning to Bangkok in 2000, he was appointed Director of Food & Beverage at Royal Orchid Sheraton Hotel & Towers, which marked the start of a 23-year spell with Starwood Hotels and Marriott International in four countries: Thailand, Vietnam, India and Malaysia.

Martin’s first posting as General Manager was at Sheraton Grand Bangalore at Brigade Gateway in 2010, the first managed Sheraton in India. During this role, he won several awards including “General Manager of Year India” by Hotelier India. In late 2013, he moved back to Bangkok to open Asia’s first Le Méridien golf resort, Le Méridien Suvarnabhumi Golf Resort & Spa, where he achieved a #1 ranking on Tripadvisor and was recognized with the multiple awards, including the Divisional Brand Ambassador award for Le Méridien in Asia Pacific. He was also elected to the GM Advisory Board for Le Méridien worldwide.

Martin now returns to Thailand as GM of Hua Hin Marriott Resort & Spa.

“We are delighted to welcome Martin as General Manager of Hua Hin Marriott Resort & Spa. A highly accomplished and award-winning hotelier who has spent almost three decades in the hotel sector, including 12 years in Thailand and over two decades with Marriott International’s portfolio of brands, Martin is the perfect person to lead this popular beachfront resort. We look forward to embarking on an exciting new era of hospitality and creating exceptional guest experiences in Hua Hin,” said Jakob Helgen, Area Vice President, Thailand, Vietnam, Cambodia & Myanmar, Marriott International.

Eros Hotel Nehru Place New Delhi Welcomes Mukul Agnihotri as Director of Sales

Mukul Agnihotri's passion for the hospitality industry extends beyond his professional endeavours. He is known as a people person, engaging with colleagues and guests alike, and he finds inspiration in his travels. Additionally, Mukul has a keen interest in the culinary arts, displaying his love for cooking whenever he gets the chance.

New Delhi, June 2023: Eros Hotel New Delhi is thrilled to announce the appointment of Mukul Agnihotri as the new Director of Sales (Corporate). In his role, Mukul will oversee the Corporate Sales operations for the hotel, leveraging his extensive experience in the hospitality industry to drive growth and success.

Mukul Agnihotri brings a wealth of knowledge and expertise to Eros Hotel New Delhi, having held prominent positions at renowned properties such as Hyatt Regency Delhi, Leela Hotels & Palaces, Crowe Plaza Greater Noida, and Aman Resorts New Delhi. Throughout his career, Mukul has consistently demonstrated his exceptional skills and made significant contributions to the success of each organization he has been associated with.

Prior to joining Eros Hotel New Delhi, Mukul served as the Associate Director of Sales at Hyatt Regency Delhi, where he played a pivotal role in driving revenue and achieving remarkable milestones. His track record of excellence and commitment to delivering outstanding results make him an ideal fit for his new role.

Expressing his excitement about his appointment, Mukul stated, "I am thrilled to embark on this new chapter at Eros Hotel New Delhi and immensely proud to be part of this iconic hotel with a great legacy. I look forward to working with the talented team here and continuing to elevate the hotel's sales performance to new heights."

Eros Hotel New Delhi is confident that with Mukul Agnihotri's leadership and expertise, the hotel's sales operations will flourish, and guest satisfaction will reach new heights.

Dipti Ranjan Patnaik Appointed as Chairman of Atmosphere Hospitality

Mr. Patnaik will bring to India the three renowned brands of Atmosphere Core, THE OZEN COLLECTION, COLOURS OF OBLU, and Atmosphere Hotels & Resorts, with two properties already in the pipeline.

(Left to right:  Salil Panigrahi, Dipti Ranjan Patnaik and Souvagya Mohapatra ) 

Mr. Dipti Ranjan Patnaik has recently been appointed as the chairman of Atmosphere Hospitality, a promising new entrant in the Indian hospitality scene. Atmosphere Hospitality is an associate of Atmosphere Core that will bring the distinguished Atmosphere brands to India, namely THE OZEN COLLECTION, COLOURS OF OBLU, and Atmosphere Hotels & Resorts. There are eight successful resorts in the Maldives within these three brands.

Regarding his new appointment, Mr Dipti Ranjan Patnaik says “I feel privileged to take on this role at such an exciting time for the Atmosphere Group, taking the Joy of Giving hospitality to new destinations. Atmosphere Hospitality’s collaboration with Atmosphere Core allows us to bring the company's powerful portfolio of brands to India while leveraging their world-class, turnkey solutions.”

Mr Dipti Ranjan Patnaik is a well-known name in the mining industry of India having a strong base in Odisha. He primarily operates in the steel, iron ore mining, and power generation sectors, and has partnered with top companies worldwide. 

JW Marriott Mumbai Sahar Appoints Nithilavalavan Baskar as Director of Operations.

With an illustrious career spanning over 15 years, Nithilavalavan brings unrivaled expertise derived from his successful tenures at prestigious hospitality establishments such as The Oberoi Group, The Leela Hotels, The Jumeirah Group, and The Hyatt Group of Hotels. 

Mumbai, June 2023: JW Marriott Mumbai Sahar is pleased to announce the appointment of Mr. Nithilavalavan Baskar as the new Director of Operations. In his new role, he will be responsible for overseeing the hotel’s operations across all functions and achieving high levels of guest satisfaction and operational excellence. 

Mr. Baskar’s remarkable journey began in the Food & Beverage division, where he honed his craft and showcased exceptional talent. Through dedication and hard work, he swiftly ascended the career ladder, ultimately achieving the prestigious position of Director of Food and Beverage at Park Hyatt Chennai. His diverse experience in luxury dining venues, coupled with his ability to elevate and drive higher revenue of F&B business, makes him a valuable addition to the JW Marriott Mumbai Sahar team.

At JW Marriott Mumbai Sahar, Mr. Baskar will apply his expertise in revenue management, cost management control, reporting and market share growth. As the Director of Operations, he will play a pivotal role in enhancing guest experiences, ensuring it aligns seamlessly with Marriott International Brand Standards. 

With a strong focus on delivering unparalleled service and improved customer satisfaction, he will also ensure the smooth functioning of all areas under his jurisdiction, establish operational excellence along with the support of his team, improve service standards as well as maintain excellent relationships with stakeholders.  Mr. Baskar will bring a fresh perspective to the hotel’s operations, further solidifying JW Marriott Mumbai Sahar’s reputation as a premier luxury destination.  
Beyond his professional achievements, Mr. Baskar is known for his passion for Royal Enfield motorcycles and enjoys swimming. 

SKIL Travel Welcomes Sneha Thacker as Director - Business Operation

SKIL Travel is thrilled to announce the appointment of Sneha Thacker as the company's new Director - Business Operations and Travel Expert. With her extensive experience and passion for the travel industry, Sneha is poised to revolutionize the way clients explore the world.

Bringing a wealth of expertise to her role, Sneha has a proven track record in sales, business management, and delivering exceptional results. Her outstanding skills as a seasoned Key Account Manager, coupled with her keen eye for profitability and overall P&L management, make her a formidable force in the industry.

Sneha's appointment marks a significant milestone for SKIL Travel. In her new position, she will lead the charge in providing top-notch service and personalized solutions to clients, ensuring an experience that leaves them feeling like VIPs at every step.

Prior to joining SKIL Corporate Travel, Sneha held the position of Deputy General Manager of Travel & Administration at Godrej Industries Pvt Ltd, where she played a pivotal role in managing travel operations and administration. Her contributions to streamlining processes and optimizing travel experiences were invaluable.

Beyond her professional achievements, Sneha is a true travel enthusiast at heart. Her deep passion for exploring hidden gems and immersing herself in different cultures is a driving force behind her commitment to delivering excellence in the travel industry.

SKIL Travel welcomes Sneha with open arms and looks forward to tapping into her expertise to drive innovation, growth, and unforgettable adventures. Join us in congratulating Sneha Thacker on her new role as Director - Business Operations, and connect with her to benefit from her wealth of knowledge.

1000 Islands Hotels & Resorts announces Mr. Nilay Saran as the Senior Director of Business Development

Mr. Saran brings with him over 25 years of experience in the luxury hospitality industry. His strategic vision perfectly aligns with Woods At Sasan, the flagship retreat by 1000 Island Hotels & Resorts’ commitment to delivering unparalleled well-being experiences to its esteemed guests.

June 2023: 1000 Islands Hotels & Resorts is pleased to announce the appointment of Mr. Nilay Saran as the Senior Director of Business Development.

As the Director of Business Development, Mr. Nilay will spearhead 1000 Island Hotels & Resorts’ growth initiatives, leveraging their proven track record of establishing and nurturing strategic partnerships. His deep understanding of the luxury well-being arena and keen business acumen will be instrumental in expanding their reach.

In his previous roles Mr Saran has worked with Marriott International, and Hyatt Corporation amongst others, he has led multiple luxury properties in the sales and marketing department. His early education was a blend of training from one of the prestigious Ivy League Universities, Cornell University, along with extensive travel, resulting in diverse cultural exposure and practical experiences.

With a strong passion for holistic wellbeing, Mr. Saran has demonstrated the ability to craft innovative strategies that resonate with discerning customers. His leadership skills and industry expertise will play a crucial role in further solidifying Woods At Sasan's position as one of the leading luxury well-being destinations.

Hyatt Regency Dharamshala Resort boosts its leadership team with two new appointments

Appoints Ishan Thakur as their Food and Beverage Manager and Ankush Kumar as the Financial Controller of the hotel

(L-R) Ishan Thakur, Food and Beverage Manager, and Ankush Kumar, Financial Controller of Hyatt Regency Dharamshala Resort.

Ishan Thakur, Food and Beverage Manager, has 15 years of experience in the hospitality industry and brings a wealth of knowledge and expertise to his new role. He has worked with reputable Indian hotel chains including The Oberoi Rajvilas and the ITC Fortune Select Metropolitan in Jaipur. Before joining Hyatt Regency Dharamshala Resort, he held the position of Operations Manager – Food and Beverage at The Leela Palace New Delhi. Ishan will be in responsible for overseeing and enhancing the resort’s food and beverage operations. He will play an essential role in delivering outstanding curated culinary experiences and exceeding the expectations of our valued guests.

Ankush Kumar, Financial Controller, has managed the financial efficiencies inside the hospitality business for more than a decade. Prior to this, he worked for prestigious luxury hospitality companies including ITC Hotels, Taj Hotels, and Oberoi Hotels and Resorts. He is the perfect complement to the dynamic team at the Hyatt Regency Dharamshala Resort because of his significant experience and knowledge.

On the hiring of Ishan Thakur and Ankush Kumar, General Manager Utsa Majumder stated, “Ishan and Ankush brings a diverse global experience and a positive attitude comprised of highly accomplished individuals committed to offering guests curated experiences. They will be a great asset to our team and I am confident that they will be able to bring new and innovative ideas to the table. I’m excited to see the results of their work and the positive impact they will have on our organization.”

Luxury Service Expert Thomas Boehringer Joins Anantara BophutKoh Samui as General Manager

Bangkok,15 June 2023–Anantara Bophut Koh Samui Resort announces the appointment ofMr Thomas Boehringer as General Manager at the luxury resort in the Gulf of Thailand, effective1 June 2023. The Swiss national is tasked with managing the operations of the 106-key property and focusing on elevating guests’ experiences and a newly launched dining concept.Boehringer’s appointment brings extensive luxury hospitality knowledge and experience to thebeachfront resort that he gained at some of the most exclusive resorts in theMaldives prior torelocating to Thailand, including Anantara Kihavah Maldives Villas and the 20-key NaladhuPrivate Island Maldives retreat.

A passionate hotelier, Boehringer’s hospitality career started in food and beverage service atEinstein Gourmet, an aMichelin-starred restaurant in St. Gallen, Switzerland, followed by a managerial appointment at the Paradise Koh Yao Resort boutique hotel in Thailand where he oversaw the optimization of productivity, quality of operations and guest satisfaction. In 2017, he opened and managed the deluxe TreeHouse Villas resort on Thailand’s Yao Noi island paradises Resort Manager.Boehringer is an alumnus of EHL Hospitality Business School in Switzerland, formerly known as École hôtelière de Lausanne, and graduated with an honours degree in Science of Hospitality Management.

“I am honoured by the confidence and trust Anantara Hotels Resorts & Spas has put in me and Ilook forward to taking the reigns at Anantara Bophut Koh Samui Resort to deliver the brand’slegacy of service excellence to our guests from around the world”, said Boehringer.

“With exciting new dining experiences to explore this summer travel season, including the first outpost of Anantara’s innovative and immersive Latin-American dining experience, Guilty, the resort is ready to cater even better to our returning and new guests.”Commenting on Boehringer’s appointment, Mr Mark O’Sullivan, Minor Hotels’ Managing Director Thailand North and Samui, said: “I am confident that by focusing on innovation and service excellence, Thomas will successfully drive his team to curate the authentic destination experiences that Anantara is renowned for to further position Anantara Bophut Koh Samui Resort long-term success.”

Novotel Hyderabad Convention Centre announced the appointment of Ms. Monica Edara as the Director of Marketing

Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) announced the appointment of Ms. Monica Edara as the Director of Marketing

Novotel Hyderabad Convention Centre (NHCC) & Hyderabad International Convention Centre (HICC) announced the appointment of Ms. Monica Edara as the Director of Marketing for the property. With over two decades of experience in the hospitality industry, Monica is an award-winning, seasoned marketing professional with a passion for excellence and a proven track record of success.

In her current role as Director of Marketing NHCC & HICC, she will be responsible for strategizing, budgeting, planning, and implementing marketing and communication activities for the property. Monica is skilled at creating and putting into action plans for internal and external communications and set the right processes for delivery. She will focus on strategies to enhance market penetration and increased brand recall, by creating strong and impactful frameworks, leading tactical marketing initiatives . Monica's extensive experience and industry knowledge will propel the hotel to greater heights of success.

Monica has been with Accor for over a decade, and she has established a niche for herself through diligence and hard work. Monica has held a number of positions of leadership throughout her career. Before joining Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre, she worked as Associate Director of Marketing and Communications at The Westin Hyderabad Mindspace. She has also held the positions of Marketing Communication Manager at Renaissance Mumbai Convention Centre and the Marriott Executive Apartment and have assisted them to carry out top-notch marketing initiatives and brand activations. She has also worked with Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre, Novotel Hyderabad Airport and Novotel Mumbai Juhu Beach in different marketing roles.

Speaking on the Occasion Mr Rubin Cherian, General Manager Novotel Hyderabad Convention Centre, and Hyderabad International Convention Centre “We are delighted to welcome Monica Edara back to NHCC & HICC. She is a meticulous relationship builder, and her exceptional interpersonal skills and business acumen will help us improve our visibility, partnerships, and business focus. We look forward to her joining the vibrant team at the property and assisting the business in reaching even greater success."

Fairfield By Marriott Mumbai International Airport appoints Nitish Dubey as their Food and Beverage Manager.

Nitish Dubey has been appointed as the new food and beverage manager at Fairfield by Marriott Mumbai International Airport. Nitish has more than 13 years of expertise working at a variety of luxury, lifestyle, and business hotels. Nitish has worked with prestigious brands throughout his career, including Sofitel BKC, JW Marriott, Westin, Renaissance, and Radisson Blu Groups.

He is known for his commitment to customer service, ensuring high-quality service, building productive relationships, resolving complex issues, and fostering customer loyalty.

Nitish will play a key role in processes including restaurant operations, guest experience management, administration, restaurant revenue forecasting, F&B planning, concept promotions, cost control, and beverage initiatives in his present position at Fairfield by Marriott.

Under the leadership of vice president Ajoy Balakrishna, the Fairfield by Marriott Mumbai International Airport employs seasoned experts, including sales manager Dawood Qureshi, front office manager Ravi Mehta, and housekeeping manager Pawan Poojari.

Chalet Hotels Limited elevates Stephen D’Souza to AVP – Cluster Operations

Chalet Hotels Limited, a leading hospitality company, announces the elevation of Stephen D’Souza to the position of Associate Vice President (AVP) - Cluster Operations with effect from April 2023. With a remarkable tenure of over four years with the company, Stephen has consistently exhibited exceptional leadership skills and contributed significantly to its success. Equipped with an extensive background of more than 22 years in the hospitality industry, including stints with renowned brands, Stephen brings a wealth of expertise to his new role.

In his new capacity as AVP - Cluster Operations, Stephen will undertake the responsibility of seamlessly managing Four Points by Sheraton Navi Mumbai in Vashi, The Resort Mumbai, and The Dukes Retreat in Lonavala. He will play a critical role in overseeing the operational success of these hotel properties, ensuring seamless guest experiences, and upholding Chalet’s commitment to exceptional service.

Furthermore, he will continue in his current role as the General Manager at Four Points by Sheraton Navi Mumbai, Vashi.

With an exemplary track record of leadership, dedication, and a deep understanding of the hospitality industry, Chalet Hotels is confident that Stephen will contribute significantly to the ongoing growth and success as the Company navigates the evolving landscape of the hospitality industry.

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Mulberry Shades Nandi Hills Welcomes Devidyuti Ghosh as Hotel Manager, Elevating its Commitment to Exceptional Hospitality

Nandi Hills, June 2023 - Mulberry Shades Nandi Hills, a Tribute Portfolio Resort of Marriott International,

is thrilled to announce the appointment of Devidyuti Ghosh as the Hotel Manager. With an impressive 15-year background in the hospitality industry, Devidyuti brings a wealth of experience and expertise to her prestigious role.

Hailing from the culturally vibrant city of Kolkata, Ghosh completed her education at the esteemed Institute of Hotel Management before embarking on an illustrious career that included notable leadership positions. As Hotel Manager at Mulberry Shades Nandi Hills, Ghosh's primary focus will be to position the resort as a wellness paradise for local travel enthusiasts and national travellers, while upholding the quintessential brand qualities of the Tribute Portfolio within the Marriott group. Devidyuti's exceptional abilities to curate personalized guest experiences and motivate her team towards excellence sets her apart in terms of leadership and talent. Her unwavering commitment to professionalism is reflected in the numerous accolades she has received throughout her career, including the Best of India Biz Award for Best Director of Rooms in 2021,

Hotelier India Award for Best Director of Rooms in Luxury Hotels for 2019, and the prestigious Highest Elite Appreciation Award bestowed by Marriott International in 2017.

As Hotel Manager, Devidyuti aims to secure a significant market share and enhance the establishment's food and beverage revenue as well. Her expertise in pre-opening and project management will also enable her to mentor colleagues, develop comprehensive training plans, and assess performances effectively. With a profound love for travel and genuine curiosity for different cultures, Ghosh’s global perspective and attention to detail further enhance her role as Hotel Manager. Having explored 16 countries to date, she eagerly anticipates expanding her travel horizons in the years to come.

Recognizing the unique preferences of travelers and locals who seek more than just luxurious accommodations, Mulberry Shades Nandi Hills aims to create an immersive environment that captures the essence of the

community. Showcasing the rich cultural heritage and natural beauty of the region, the resort, under Devidyuti’s leadership, will prioritize handpicked experiences that allow guests to forge a deep connection with the local community, providing a truly memorable and enriching stay.

About Mulberry Shades Nandi Hills: Mulberry Shades Nandi Hills is a Tribute Portfolio Resort of Marriott International located in the serene Setting of Nandi Hills. The hotel offers a tranquil escape with its luxurious accommodations, exceptional amenities, and curated experiences that celebrate the local community and cultural heritage and natural splendour.

Hospitality Industry Leader, Estella Hale, Joins HotelIQ as Chief Commercial Officer

June 2023 – Atlanta, Georgia – HotelIQ – the leading business intelligence (BI) and analytics platform, which gives hoteliers access to accurate, consistent property data across siloed business operations, facilitating collaboration to identify new revenue opportunities – is very pleased to announce the appointment of hospitality industry veteran, Estella Hale, as Chief Commercial Officer (CCO). 

Estella comes to HotelIQ with more than 20 years of experience in the hospitality industry, primarily working in leadership roles at various hospitality technology companies. As CCO at HotelIQ, Estella will be working closely with Founder and CEO, Apo Demirtas, to execute the company’s overall strategic vision and oversee commercial operations. Specifically, Estella will be leading the commercial and customer experience teams, overseeing product positioning and will be responsible for developing a go-to-market strategy that will maximize HotelIQ’s market share and ensure sustainable growth.

“I've chosen to join the team because HotelIQ Decision Cloud is a product that I am proud to represent and which I fully believe in,” said Estella. “Decision Cloud is not just a BI and analytics tool; the HotelIQ team has created a true collaboration platform that will help hotels break down the silos that have always existed between the revenue management, sales and marketing departments and, by doing so, enable them to work together, more effectively, to identify revenue opportunities.”

In her more than two decades in the travel industry, Estella has been widely recognized for her ability to guide technology companies through their initial launch phases, through to investment or acquisition.  

“Estella has an impeccable reputation in the hospitality technology industry and I’m very proud to have her leading our commercial team,” said HotelIQ Founder and CEO, Apo Demirtas. “I know that Estella’s in-depth industry knowledge, network of connections and experience in leadership enablement and innovation, will be key ingredients in our ability to establish HotelIQ as the expert in business intelligence in the minds of potential hotel clients, and, as a result, execute our ambitious plans for growth over the coming years.”

Prior to joining HotelIQ, Estella led strategic sessions at Deloitte’s Greenhouse®, designed to accelerate innovation, inspire and advance teams to achieve their vision. In addition to her time at Deloitte, Estella has worked in executive leadership roles at leading hospitality industry companies including, SHR, iHotelier and Whiteboard Labs. Estella has a master’s degree in Technology Commercialization from Texas McCombs School of Business, which is the program that initially gave her the passion for the commercial leadership work that she is now so highly respected for.

Radisson Blu Plaza Delhi Airport strengthens leadership team with triple elevations

Shashank Goel, Food and Beverage Manager; Rahul Sharma, Director of Sales – MICE & Travel Trade; Atul Arora, Director of Sales, Radisson Blu Plaza Delhi Airport

Shashank Goel has been promoted as Food and Beverage Manager, Rahul Sharma as Director of Sales – MICE & Travel Trade and Atul Arora is now Director Of Sales - Catering Sales

Shashank Goel

With an impressive 12 years of experience in the hospitality industry, Shashank brings a wealth of knowledge and expertise to his new role. He was working as a valuable team member at Radisson Blu Plaza Delhi Airport and in a short span of 1 year and 2 months, where he made significant contributions to the success of the organization, he had this promotion.

Prior to his tenure at Radisson Delhi, Shashank held key positions as Food and Beverage Manager at renowned establishments including Oberoi, Taj, ITC & JW Marriott.

As the Food and Beverage Manager, Shashank will be responsible for overseeing and enhancing the food and beverage operations of the hotel.

Shashank’s strong leadership skills, industry knowledge, and commitment to excellence make him the ideal fit for the Food and Beverage Manager role.

Rahul Sharma

Rahul brings an impressive 15-year background in the hospitality industry, with a decade dedicated to Radisson Group hotels and nearly 5 years of valuable experience at Radisson Blu Plaza Delhi Airport.

In his new role, Rahul will take the lead in driving sales initiatives in the MICE and Travel Trade sectors, seizing opportunities and fostering growth.

Atul Arora

With an impressive career spanning over 15 years in the hospitality industry, Atul Arora brings a wealth of experience and expertise to his new role. In 2017, he joined Radisson Blu Plaza Delhi Airport as a Senior Sales Manager and quickly progressed to the role of Associate Director of Sales. Now, as the Director of Sales – Catering Sales, Atul will play a pivotal role in driving the growth and profitability of the catering sales division.

As the Director of Sales – Catering Sales, Atul will lead and strategize the catering sales efforts, working closely with our team to deliver exceptional catering solutions and exceed our client’s expectations.

Hyatt Regency Pune onboards Jazib Husain as Food & Beverage Manager

Shashank Goel

has been promoted as Food and Beverage Manager, Rahul Sharma as Director of Sales – MICE & Travel Trade and Atul Arora is now Director Of Sales - Catering Sales

Hyatt Regency Pune has recently announced the appointment of Jazib Husain as the Food & Beverage Manager. Jazib will be responsible for overseeing the restaurant operations, catering, and events with impeccable leadership and attention to detail.

He is known for his commitment to customer service, ensuring high-quality service, building productive relationships, resolving complex issues, and fostering customer loyalty.

Jazib holds an MSc in Hospitality Management from Rotterdam School of Management, Erasmus University, Netherlands, and a BA (Hons) in Hotel Management from Huddersfield University, UK, affiliated with the Institute of Hotel Management, Aurangabad. His educational background has equipped him with a solid foundation in the principles of hospitality and management.

Throughout his career, Jazib has worked with esteemed luxury brands such as Taj, JW Marriott, Grand Hyatt, and Compass Group. His previous roles include Assistant General Manager at Compass Group, Food and Beverage Manager at Courtyard by Marriott Gurugram Downtown, and Food and Beverage Manager at The Westin Pune Koregaon Park.

The Westin Goa announces the appointment of Harish Gopalakrishnan as the new General Manager

The Westin Goa, a renowned property that guarantees a buzzing Goa experience, has appointed Harish Gopalakrishnan as its new General Manager. With over 23 years of hospitality expertise, Harish will provide strategic oversight to the senior management and operations teams of The Westin Goa. His primary responsibility will be to develop business strategies and operations for the hotel.

Harish brings a vast experience to Westin Goa, having held pivotal roles in Middle East & India. He was last associated with Grosvenor House, Luxury Collection in Dubai and prior to that, he held the position of Multi Property General Manager at Courtyard by Marriott Kochi and Port Muziris, a Tribute Portfolio Hotel.

Harish is a seasoned professional who will equip The Westin Goa team with a wealth of experience. He will be responsible for developing strategic plans, enhancing organizational effectiveness, creating a motivating work environment, implementing innovative changes that align with Marriott standards, looking for growth opportunities and enhancing financial performance.

Commenting on his appointment, Harish said, “I am thrilled to be joining The Westin Goa team and to be a part of one of the most vibrant hospitality companies in the country. With Westin Goa's exquisite facilities, my goal is to build on our current reputation and make sure guests have an unforgettable visit.”

Harish’s leadership will be instrumental in the future development of the hotel and ensuring a memorable experience for visitors through top-notch service.

Raghav Reddy has been escalated to EAM - Sales & Rooms at Radisson Hyderabad Hitec City

Hyderabad: Radisson Hyderabad Hitec City nestled in the business hub of Hyderabad is pleased to announce the escalation of Raghav Reddy to EAM Sales & Rooms. With his extensive experience in the hospitality industry, Raghav is poised to elevate the hotel's sales & marketing strategies and guest experiences to new heights with a keen eye for detail and an unparalleled commitment to excellence. 
Raghav brings over 20 years of rich experience in the hospitality industry. He has a proven track record of success in sales and marketing. He has in-depth knowledge of the market and takes a strategic approach to sales and marketing, adding continuous value to the hotel. 

As EAM Sales & Rooms, Raghav will be responsible for developing and implementing sales and marketing strategies to drive revenue growth, enhancing the hotel’s operations, ensuring that high standards of guest satisfaction are always met, fostering strategic partnerships, and enhancing guest experiences. He will work closely with the hotel's leadership team to create innovative campaigns, engage with guests, and ensure an exceptional guest experience.

On his growth, Mr M.V.Ganesh, CEO of Manjeera Hotels & Resorts said, “Raghav’s affluence of experience in the industry & his long-term tenure with Radisson Hyderabad Hitec City, makes him nothing less than a great asset for us. Being a seasoned sales leader, he will spearhead hotel plans to deliver profitability and continue the successful growth trajectory. Raghav is synonymous with being result oriented, with an analytical and passionate approach to marketing, sales, revenue management and guest experiences.  We wish him all the success and look forward to the amazing strategies and developments that he shall bring up to the table.”

JW Marriott Hotel Kolkata appointed Sunil Kumar as General Manager

Sunil Kumar

With over two decades of experience and strong leadership skills in the luxury hotel industry, Mr. Sunil Kumar has joined JW Marriott Hotel Kolkata as General Manager. His primary responsibilities at the hotel include enhancing productivity, ensuring customer satisfaction, and implementing strategic initiatives. With his dynamic personality, passion for the industry, and wealth of knowledge, he has consistently delivered exceptional results.

Sunil has previously served as the General Manager of The Westin Goa for over two years, where he established the brand in the highly competitive market and ensured that it achieved great success. Kumar, an enthusiastic hotelier, possesses exceptional business acumen, strategic foresight, and the ability to cultivate high-performing teams, positioning him as the driving force behind several highly prosperous hotel launches. Prior to this, Sunil has also been associated with JW Marriott Juhu, St. Regis Mumbai, Four Seasons, The Westin Mumbai, Grand Hyatt, and The Oberoi Group. Sunil’s expertise lies in organizational development and growth, process orientation, and personnel management, which makes him a valuable asset to our team. He has an eye for detail and never settles for anything but the best. With a robust background in the realm of luxury, Kumar's impressive track record will enable him to further enhance the stature of JW Marriott in Kolkata.

Beyond his professional endeavors, this dynamic leader finds joy in the companionship of his beloved pets and derives immense pleasure from exploring new destinations through travel