Crowne Plaza Greater Noida is delighted to announce three new additions to its leadership team

Crowne Plaza Greater Noida is delighted to announce three new additions to its leadership team; Sunena Bhushan as Operations Manager, Ishita Ganguly as Director of Sales & Marketing and Vijay Kumar Pandey as Executive Housekeeper.

Together, this exceptional trio of senior leaders will contribute to the hotel's commitment to delivering extraordinary experiences and exceeding the expectations of the guests. Their collective expertise, dedication, and passion for the hospitality industry will further elevate the hotel's reputation and solidify its position as a premier destination for luxury and comfort.

Ishita will be responsible for optimizing the hotel revenue performances and business development verticals and will also be strategizing very closely with the food and beverage team to enhance their visibility and drive the reputation of the hotel. With over 12 years of experience in the industry with Hyatt & Accor across various roles, Ishita brings a wealth of knowledge and expertise to the hotel. She has a proven track record of successfully developing and implementing sales strategies that have resulted in significant revenue growth for her previous companies.

Sunena brings with her over 17 years of experience in hotel operations, guest relations and Front office. She started her career as a Guest Service Officer with Hyatt Regency Delhi and has worked with brands like Dusit Devrana, The Leela Palace New Delhi and many more. Her last stint was with The Roseate House New Delhi (Aero-city) as Executive Assistant Manager –Accommodation. In her new role, Sunena will be responsible for overseeing and managing all operations of the hotel, ensuring that everything runs smoothly and efficiently. She will work closely with the senior leadership team to implement strategies and initiatives for delivering true hospitality to the guests.

Vijay is a result-oriented professional with over two decades of experience in the hospitality industry. With a proven track record of exceptional teamwork, he began his career at The Oberoi Hotels and Resorts in 2003 and has worked with renowned hotel brands like Taj Hotels, IHG Hotels and Resorts, Hilton Hotel & Resorts, and Radisson Hotel Group. His last stint was with The St. Regis Goa Resort as Director of Services. Throughout his journey, Vijay has demonstrated diligent attention to guest experience and feedback. Here at Crowne Plaza Greater Noida Vijay will lead our dedicated housekeeping team in maintaining the highest standards of cleanliness, comfort, and aesthetics throughout the hotel. With his meticulous eye for detail and a passion for creating welcoming environments, he will ensure that the guests enjoy a serene and luxurious stay.

"We are excited to welcome Sunena, Ishita and Vijay to the team. With their extensive experience in their respective fields, I am confident that they will play a key role in driving the hotel's growth and success. Their strategic vision and dedication to operational excellence will drive our hotel's efficiency, ensuring seamless guest experiences and a harmonious work environment for our staff. Ishita has a deep understanding of the industry and a proven ability to identify and capitalize on market trends and opportunities. Sunena is committed to delivering the highest standards of service to guests and Vijay has the extensive experience and knowledge of the industry which will be invaluable as we continue to provide unparalleled service and experiences for our guests. We look forward to the successes and achievements that lie ahead with their valuable contributions and to the positive impact they will have on our team and the hotel as a whole." said Mr. Sharad K Upadhyay, General Manager, Crowne Plaza Greater Noida.

Crowne Plaza Greater Noida - The largest hotel amongst the portfolio of IHG Hotels and Resorts in the South West Asia region. Strategically located close to the corporate, industrial, and residential hubs of G.Noida, the hotel is spread over 8.5 acres, featuring 400 well-designed spacious rooms including apartments and suites. The hotel is exclusively positioned as a Premium Luxury Business Hotel catering to the corporate and MICE segments in Delhi / NCR. With one of the largest spreads of Food & Beverage offerings in the whole of Delhi NCR; the on-site dining outlets at Crowne Plaza Greater Noida offer extravagance to the desirous culinary aficionados with a choice of Indian, European, Italian, and Chinese restaurants to choose from. Hotel is also one of the front runners of being a destination hotel as well as a convention and MICE center. With 51000 sq. ft banqueting space, the hotel houses 12 great options for your meeting requirements. With around 30000 sq. ft. of open–to–sky alfresco event spaces, Crowne Plaza Greater Noida is indeed an ideal destination to host large format conventions, events, and lavish weddings.

Crowne Plaza Hotels & Resorts is one of the world’s largest premium hotel brands, with more than 400 hotels in major cities and resort locations in 65 countries. With a deep understanding of the needs of today’s global traveler, Crowne Plaza is renowned for its Work/Life blend, encouraging guests to move seamlessly between business and leisure with purposeful multi-functional rooms, flexible workspaces, inspired restaurant and dining experiences, and energizing social spaces.

IHG Hotels & Resorts is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 18 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programs, IHG has over 6,000 + open hotels in over 100 countries, and more than 1,800 in the development pipeline.

The Fern Seaside Luxurious Tent Resort & Nest Beacon Resort promotes Mr. Gurpreet S Kandhari as General Manager, Daman

The Fern Seaside Luxurious Tent Resort and Nest Beacon Resort are pleased to announce the promotion of Mr. Gurpreet Kandhari to the esteemed position of General Manager. With his successful leadership of operations in Daman since 2020, Gurpreet has consistently exhibited exceptional skills. In his new role, he will be entrusted with the responsibility of elevating the guest experience, managing the hotels' online reputation, driving core sales, cultivating valuable relationships, and uplifting both properties.

Mr. Kandhari brings with him an impressive background in the Hospitality sector, encompassing over a decade of experience with renowned brands such as ITC, Taj, Hilton, and Radisson before joining Concept Hospitality. He is deeply committed to igniting passion within his team while fostering a positive and harmonious work environment.

Holiday Inn Mumbai International Airport Announces the Appointment of Ram Dwivedi as Purchase Manager

Holiday Inn Mumbai International Airport is pleased to announce the recent appointment of Ram

Dwivedi as the new Purchase Manager. With his extensive experience and expertise in procurement and supply chain management, Ram is poised to make a significant contribution to the hotel's purchase operations.

In his new role, he will oversee all aspects of procurement, including vendor management,

negotiation, strategic sourcing, and inventory control. Ram will play a vital role in optimizing purchasing processes, ensuring cost efficiency, and maintaining high-quality standards throughout the service requirements.

Ram brings with him more than two decades of rich experience in procurement for Hotels, Resorts, Facility Management & Retail Super Market Category Management. With a proven track record of driving procurement excellence and delivering tangible results, his expertise is in stabilizing procurement & instituting SOPs of HACCP & FSSAI. His strong analytical skills, attention to detail, and ability to identify cost-saving opportunities make him a valuable asset.

Furthermore, his collaborative approach and excellent communication skills will foster productive relationships with suppliers and internal stakeholders.

"We are thrilled to welcome Ram as our new Purchase Manager," said Subhrajit Bardhan, GeneralManager Holiday Inn Mumbai. "His extensive experience and strategic mindset will be instrumental in streamlining our purchasing operations and driving cost optimization. We have full confidence in

Ram's ability to enhance our procurement processes and contribute to our company's overall success."

Please join us in welcoming Ram Dwivedi to the family. His appointment reaffirms our commitment to maintaining a strong leadership team and driving success in the procurement function.

Mohit Bhargava elevated as Food and Beverage Manager at Crowne Plaza New Delhi Mayur Vihar

Mohit Bhargava has been elevated to the post of Food and Beverage Manager at Crowne Plaza Mayur Vihar.  Having an experience of over 12 years, Mohit had joined as Restaurant General Manager in 2022 and has worked with Mohit has worked with some of the top hotel groups, including The Oberoi, The Lalit and Marriott Hotels. Mohit has been an exceptional leader during his tenure at IHG, consistently demonstrating his commitment to driving quality and excellence.  

He has an excellent understanding of operations, guest servicing, quality compliance, beverage management & people management. His main responsibilities will include increasing F&B revenues and implementing new & exciting engagements at the hotel. He is a team player and has leadership qualities that add to his strengths. 

His exceptional experience in the F&B industry makes him a master in his domain. For any hotel, F&B is a key aspect to focus on and with an employee like Mohit and his expertise and diverse skill set, he will play a crucial role in helping in translating business objectives, as the hotel continues to innovate and grow. 

Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) appoint Mahiul Islam as Director of Operations

Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) are delighted to announce the appointment of Mahiul Islam as the Director of Operations for the property. With an illustrious career spanning over two decades in the hospitality industry, Mahiul brings a wealth of experience, particularly in the F&B sector.

Mahiul's professional journey includes working in esteemed global hospitality groups such as Marriott International, The Leela Group, Taj Hotels, and Accor Hotels, both in India and Bangladesh. His notable achievements include contributing to the successful pre-opening of the renowned Renaissance Dhaka Gulshan Hotel and handling other hotel brands like Sheraton Grand Bangalore at Brigade Gateway, Swissotel Kolkata, Le Meridien Kochi, The Leela, Kovalam, and Vivanta by Taj, Connemara, among others.

As the Director of Operations, Mahiul will assume responsibility for overseeing the overall operations of the entire hotel and convention centre. His expertise in pre-openings, budget planning, GOR growth, banquet operations, learning and development, coupled with his meticulous attention to detail and pursuit of perfection, set him apart from his peers. Notably, he is also a certified 'The Leela Wine Leader,' highlighting his exceptional knowledge of F&B.

In his new role, Mahiul will manage and coordinate all departments, collaborating with the executive committee to develop revenue maximization strategies and enhance the property's operational capabilities. His primary objective will be to create seamless avenues for business growth and ensure the smooth functioning of the hotel. His focus would also be uplifting service delivery and creating memorable guest experiences.

Expressing his enthusiasm for the upcoming role, Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, stated, "With Mahiul Islam joining as the Director of Operations, I have full confidence that the property will experience substantial growth. His exemplary service delivery and adept people management skills will undoubtedly make his integration a tremendous success."

Beyond his professional commitments, Mahiul enjoys exploring new destinations, follows Football diligently, and cherishes quality time with his family.

The Fern Hotels and Resorts promotes Mr. Kartikeshwar Panda as General Manager, The Fern Gir Forest Resort, Gir

The Fern Hotels and Resorts is delighted to announce the promotion of Mr. Kartikeshwar Panda as  General Manager, The Fern Gir Forest Resort, Gir. Kartik began his journey with The Fern Gir Forest Resort in 2011 as a Sous Chef, showcasing his culinary skills and commitment. Hailing from Odisha, he holds a degree in hotel management from IHM Bhubaneswar and commenced his career in 2005. Prior to this, Kartik worked with Hotel Hindustan International (HHI), gaining valuable expertise in the hospitality field.

As a passionate, self-motivated, and result-oriented professional, Kartik believes in leading from the front. His core strengths lie in effective decision-making, elevating guest satisfaction scores, fostering employee engagement, and nurturing leadership development. Over the past 11 years at Fern Sasan Gir, he has played a pivotal role in driving business growth in the renowned lion sanctuary of India. Kartik's leadership approach focuses on creating a culture of growth and development, where each individual thrives. He is process-oriented, aiming to simplify operations and enhance overall guest experiences. An avid nature and wildlife enthusiast, he envisions making The Fern Gir Forest Resort a signature brand known for its soulful and heartfelt services.

Swiss hospitality expert Martin Wuethrich appointed General Manager of Hua Hin Marriott Resort and Spa

Hua Hin, Thailand, June 2023 – Mr. Martin Wuethrich has been appointed as the new General Manager of Hua Hin Marriott Resort & Spa, bringing almost 30 years of hospitality experience and expertise to Thailand’s gulf coast.

A Swiss national, Martin grew up in a hospitality family and spent his teenage years working in his parents’ restaurant. Having graduated from the Higher Hotel Management School in Switzerland, he went on to gain valuable experience at the Luxury Resort Ermitage Golf & Spa in Schoenried, Switzerland. Martin always had a passion for travel however, and he made the decision to move to Asia in 1996. Following his first role as F&B Manager with Novotel in Bangkok, he enjoyed his first taste of life in Hua Hin in 1998 when he was appointed Executive Assistant Manager of the Anantara resort.

Since this time, Martin’s career has grown from strength to strength. Returning to Bangkok in 2000, he was appointed Director of Food & Beverage at Royal Orchid Sheraton Hotel & Towers, which marked the start of a 23-year spell with Starwood Hotels and Marriott International in four countries: Thailand, Vietnam, India and Malaysia.

Martin’s first posting as General Manager was at Sheraton Grand Bangalore at Brigade Gateway in 2010, the first managed Sheraton in India. During this role, he won several awards including “General Manager of Year India” by Hotelier India. In late 2013, he moved back to Bangkok to open Asia’s first Le Méridien golf resort, Le Méridien Suvarnabhumi Golf Resort & Spa, where he achieved a #1 ranking on Tripadvisor and was recognized with the multiple awards, including the Divisional Brand Ambassador award for Le Méridien in Asia Pacific. He was also elected to the GM Advisory Board for Le Méridien worldwide.

Martin now returns to Thailand as GM of Hua Hin Marriott Resort & Spa.

“We are delighted to welcome Martin as General Manager of Hua Hin Marriott Resort & Spa. A highly accomplished and award-winning hotelier who has spent almost three decades in the hotel sector, including 12 years in Thailand and over two decades with Marriott International’s portfolio of brands, Martin is the perfect person to lead this popular beachfront resort. We look forward to embarking on an exciting new era of hospitality and creating exceptional guest experiences in Hua Hin,” said Jakob Helgen, Area Vice President, Thailand, Vietnam, Cambodia & Myanmar, Marriott International.

Eros Hotel Nehru Place New Delhi Welcomes Mukul Agnihotri as Director of Sales

Mukul Agnihotri's passion for the hospitality industry extends beyond his professional endeavours. He is known as a people person, engaging with colleagues and guests alike, and he finds inspiration in his travels. Additionally, Mukul has a keen interest in the culinary arts, displaying his love for cooking whenever he gets the chance.

New Delhi, June 2023: Eros Hotel New Delhi is thrilled to announce the appointment of Mukul Agnihotri as the new Director of Sales (Corporate). In his role, Mukul will oversee the Corporate Sales operations for the hotel, leveraging his extensive experience in the hospitality industry to drive growth and success.

Mukul Agnihotri brings a wealth of knowledge and expertise to Eros Hotel New Delhi, having held prominent positions at renowned properties such as Hyatt Regency Delhi, Leela Hotels & Palaces, Crowe Plaza Greater Noida, and Aman Resorts New Delhi. Throughout his career, Mukul has consistently demonstrated his exceptional skills and made significant contributions to the success of each organization he has been associated with.

Prior to joining Eros Hotel New Delhi, Mukul served as the Associate Director of Sales at Hyatt Regency Delhi, where he played a pivotal role in driving revenue and achieving remarkable milestones. His track record of excellence and commitment to delivering outstanding results make him an ideal fit for his new role.

Expressing his excitement about his appointment, Mukul stated, "I am thrilled to embark on this new chapter at Eros Hotel New Delhi and immensely proud to be part of this iconic hotel with a great legacy. I look forward to working with the talented team here and continuing to elevate the hotel's sales performance to new heights."

Eros Hotel New Delhi is confident that with Mukul Agnihotri's leadership and expertise, the hotel's sales operations will flourish, and guest satisfaction will reach new heights.

Dipti Ranjan Patnaik Appointed as Chairman of Atmosphere Hospitality

Mr. Patnaik will bring to India the three renowned brands of Atmosphere Core, THE OZEN COLLECTION, COLOURS OF OBLU, and Atmosphere Hotels & Resorts, with two properties already in the pipeline.

(Left to right:  Salil Panigrahi, Dipti Ranjan Patnaik and Souvagya Mohapatra ) 

Mr. Dipti Ranjan Patnaik has recently been appointed as the chairman of Atmosphere Hospitality, a promising new entrant in the Indian hospitality scene. Atmosphere Hospitality is an associate of Atmosphere Core that will bring the distinguished Atmosphere brands to India, namely THE OZEN COLLECTION, COLOURS OF OBLU, and Atmosphere Hotels & Resorts. There are eight successful resorts in the Maldives within these three brands.

Regarding his new appointment, Mr Dipti Ranjan Patnaik says “I feel privileged to take on this role at such an exciting time for the Atmosphere Group, taking the Joy of Giving hospitality to new destinations. Atmosphere Hospitality’s collaboration with Atmosphere Core allows us to bring the company's powerful portfolio of brands to India while leveraging their world-class, turnkey solutions.”

Mr Dipti Ranjan Patnaik is a well-known name in the mining industry of India having a strong base in Odisha. He primarily operates in the steel, iron ore mining, and power generation sectors, and has partnered with top companies worldwide. 

JW Marriott Mumbai Sahar Appoints Nithilavalavan Baskar as Director of Operations.

With an illustrious career spanning over 15 years, Nithilavalavan brings unrivaled expertise derived from his successful tenures at prestigious hospitality establishments such as The Oberoi Group, The Leela Hotels, The Jumeirah Group, and The Hyatt Group of Hotels. 

Mumbai, June 2023: JW Marriott Mumbai Sahar is pleased to announce the appointment of Mr. Nithilavalavan Baskar as the new Director of Operations. In his new role, he will be responsible for overseeing the hotel’s operations across all functions and achieving high levels of guest satisfaction and operational excellence. 

Mr. Baskar’s remarkable journey began in the Food & Beverage division, where he honed his craft and showcased exceptional talent. Through dedication and hard work, he swiftly ascended the career ladder, ultimately achieving the prestigious position of Director of Food and Beverage at Park Hyatt Chennai. His diverse experience in luxury dining venues, coupled with his ability to elevate and drive higher revenue of F&B business, makes him a valuable addition to the JW Marriott Mumbai Sahar team.

At JW Marriott Mumbai Sahar, Mr. Baskar will apply his expertise in revenue management, cost management control, reporting and market share growth. As the Director of Operations, he will play a pivotal role in enhancing guest experiences, ensuring it aligns seamlessly with Marriott International Brand Standards. 

With a strong focus on delivering unparalleled service and improved customer satisfaction, he will also ensure the smooth functioning of all areas under his jurisdiction, establish operational excellence along with the support of his team, improve service standards as well as maintain excellent relationships with stakeholders.  Mr. Baskar will bring a fresh perspective to the hotel’s operations, further solidifying JW Marriott Mumbai Sahar’s reputation as a premier luxury destination.  
Beyond his professional achievements, Mr. Baskar is known for his passion for Royal Enfield motorcycles and enjoys swimming. 

SKIL Travel Welcomes Sneha Thacker as Director - Business Operation

SKIL Travel is thrilled to announce the appointment of Sneha Thacker as the company's new Director - Business Operations and Travel Expert. With her extensive experience and passion for the travel industry, Sneha is poised to revolutionize the way clients explore the world.

Bringing a wealth of expertise to her role, Sneha has a proven track record in sales, business management, and delivering exceptional results. Her outstanding skills as a seasoned Key Account Manager, coupled with her keen eye for profitability and overall P&L management, make her a formidable force in the industry.

Sneha's appointment marks a significant milestone for SKIL Travel. In her new position, she will lead the charge in providing top-notch service and personalized solutions to clients, ensuring an experience that leaves them feeling like VIPs at every step.

Prior to joining SKIL Corporate Travel, Sneha held the position of Deputy General Manager of Travel & Administration at Godrej Industries Pvt Ltd, where she played a pivotal role in managing travel operations and administration. Her contributions to streamlining processes and optimizing travel experiences were invaluable.

Beyond her professional achievements, Sneha is a true travel enthusiast at heart. Her deep passion for exploring hidden gems and immersing herself in different cultures is a driving force behind her commitment to delivering excellence in the travel industry.

SKIL Travel welcomes Sneha with open arms and looks forward to tapping into her expertise to drive innovation, growth, and unforgettable adventures. Join us in congratulating Sneha Thacker on her new role as Director - Business Operations, and connect with her to benefit from her wealth of knowledge.

1000 Islands Hotels & Resorts announces Mr. Nilay Saran as the Senior Director of Business Development

Mr. Saran brings with him over 25 years of experience in the luxury hospitality industry. His strategic vision perfectly aligns with Woods At Sasan, the flagship retreat by 1000 Island Hotels & Resorts’ commitment to delivering unparalleled well-being experiences to its esteemed guests.

June 2023: 1000 Islands Hotels & Resorts is pleased to announce the appointment of Mr. Nilay Saran as the Senior Director of Business Development.

As the Director of Business Development, Mr. Nilay will spearhead 1000 Island Hotels & Resorts’ growth initiatives, leveraging their proven track record of establishing and nurturing strategic partnerships. His deep understanding of the luxury well-being arena and keen business acumen will be instrumental in expanding their reach.

In his previous roles Mr Saran has worked with Marriott International, and Hyatt Corporation amongst others, he has led multiple luxury properties in the sales and marketing department. His early education was a blend of training from one of the prestigious Ivy League Universities, Cornell University, along with extensive travel, resulting in diverse cultural exposure and practical experiences.

With a strong passion for holistic wellbeing, Mr. Saran has demonstrated the ability to craft innovative strategies that resonate with discerning customers. His leadership skills and industry expertise will play a crucial role in further solidifying Woods At Sasan's position as one of the leading luxury well-being destinations.

Hyatt Regency Dharamshala Resort boosts its leadership team with two new appointments

Appoints Ishan Thakur as their Food and Beverage Manager and Ankush Kumar as the Financial Controller of the hotel

(L-R) Ishan Thakur, Food and Beverage Manager, and Ankush Kumar, Financial Controller of Hyatt Regency Dharamshala Resort.

Ishan Thakur, Food and Beverage Manager, has 15 years of experience in the hospitality industry and brings a wealth of knowledge and expertise to his new role. He has worked with reputable Indian hotel chains including The Oberoi Rajvilas and the ITC Fortune Select Metropolitan in Jaipur. Before joining Hyatt Regency Dharamshala Resort, he held the position of Operations Manager – Food and Beverage at The Leela Palace New Delhi. Ishan will be in responsible for overseeing and enhancing the resort’s food and beverage operations. He will play an essential role in delivering outstanding curated culinary experiences and exceeding the expectations of our valued guests.

Ankush Kumar, Financial Controller, has managed the financial efficiencies inside the hospitality business for more than a decade. Prior to this, he worked for prestigious luxury hospitality companies including ITC Hotels, Taj Hotels, and Oberoi Hotels and Resorts. He is the perfect complement to the dynamic team at the Hyatt Regency Dharamshala Resort because of his significant experience and knowledge.

On the hiring of Ishan Thakur and Ankush Kumar, General Manager Utsa Majumder stated, “Ishan and Ankush brings a diverse global experience and a positive attitude comprised of highly accomplished individuals committed to offering guests curated experiences. They will be a great asset to our team and I am confident that they will be able to bring new and innovative ideas to the table. I’m excited to see the results of their work and the positive impact they will have on our organization.”

Luxury Service Expert Thomas Boehringer Joins Anantara BophutKoh Samui as General Manager

Bangkok,15 June 2023–Anantara Bophut Koh Samui Resort announces the appointment ofMr Thomas Boehringer as General Manager at the luxury resort in the Gulf of Thailand, effective1 June 2023. The Swiss national is tasked with managing the operations of the 106-key property and focusing on elevating guests’ experiences and a newly launched dining concept.Boehringer’s appointment brings extensive luxury hospitality knowledge and experience to thebeachfront resort that he gained at some of the most exclusive resorts in theMaldives prior torelocating to Thailand, including Anantara Kihavah Maldives Villas and the 20-key NaladhuPrivate Island Maldives retreat.

A passionate hotelier, Boehringer’s hospitality career started in food and beverage service atEinstein Gourmet, an aMichelin-starred restaurant in St. Gallen, Switzerland, followed by a managerial appointment at the Paradise Koh Yao Resort boutique hotel in Thailand where he oversaw the optimization of productivity, quality of operations and guest satisfaction. In 2017, he opened and managed the deluxe TreeHouse Villas resort on Thailand’s Yao Noi island paradises Resort Manager.Boehringer is an alumnus of EHL Hospitality Business School in Switzerland, formerly known as École hôtelière de Lausanne, and graduated with an honours degree in Science of Hospitality Management.

“I am honoured by the confidence and trust Anantara Hotels Resorts & Spas has put in me and Ilook forward to taking the reigns at Anantara Bophut Koh Samui Resort to deliver the brand’slegacy of service excellence to our guests from around the world”, said Boehringer.

“With exciting new dining experiences to explore this summer travel season, including the first outpost of Anantara’s innovative and immersive Latin-American dining experience, Guilty, the resort is ready to cater even better to our returning and new guests.”Commenting on Boehringer’s appointment, Mr Mark O’Sullivan, Minor Hotels’ Managing Director Thailand North and Samui, said: “I am confident that by focusing on innovation and service excellence, Thomas will successfully drive his team to curate the authentic destination experiences that Anantara is renowned for to further position Anantara Bophut Koh Samui Resort long-term success.”

Novotel Hyderabad Convention Centre announced the appointment of Ms. Monica Edara as the Director of Marketing

Novotel Hyderabad Convention Centre (NHCC) and Hyderabad International Convention Centre (HICC) announced the appointment of Ms. Monica Edara as the Director of Marketing

Novotel Hyderabad Convention Centre (NHCC) & Hyderabad International Convention Centre (HICC) announced the appointment of Ms. Monica Edara as the Director of Marketing for the property. With over two decades of experience in the hospitality industry, Monica is an award-winning, seasoned marketing professional with a passion for excellence and a proven track record of success.

In her current role as Director of Marketing NHCC & HICC, she will be responsible for strategizing, budgeting, planning, and implementing marketing and communication activities for the property. Monica is skilled at creating and putting into action plans for internal and external communications and set the right processes for delivery. She will focus on strategies to enhance market penetration and increased brand recall, by creating strong and impactful frameworks, leading tactical marketing initiatives . Monica's extensive experience and industry knowledge will propel the hotel to greater heights of success.

Monica has been with Accor for over a decade, and she has established a niche for herself through diligence and hard work. Monica has held a number of positions of leadership throughout her career. Before joining Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre, she worked as Associate Director of Marketing and Communications at The Westin Hyderabad Mindspace. She has also held the positions of Marketing Communication Manager at Renaissance Mumbai Convention Centre and the Marriott Executive Apartment and have assisted them to carry out top-notch marketing initiatives and brand activations. She has also worked with Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre, Novotel Hyderabad Airport and Novotel Mumbai Juhu Beach in different marketing roles.

Speaking on the Occasion Mr Rubin Cherian, General Manager Novotel Hyderabad Convention Centre, and Hyderabad International Convention Centre “We are delighted to welcome Monica Edara back to NHCC & HICC. She is a meticulous relationship builder, and her exceptional interpersonal skills and business acumen will help us improve our visibility, partnerships, and business focus. We look forward to her joining the vibrant team at the property and assisting the business in reaching even greater success."

Fairfield By Marriott Mumbai International Airport appoints Nitish Dubey as their Food and Beverage Manager.

Nitish Dubey has been appointed as the new food and beverage manager at Fairfield by Marriott Mumbai International Airport. Nitish has more than 13 years of expertise working at a variety of luxury, lifestyle, and business hotels. Nitish has worked with prestigious brands throughout his career, including Sofitel BKC, JW Marriott, Westin, Renaissance, and Radisson Blu Groups.

He is known for his commitment to customer service, ensuring high-quality service, building productive relationships, resolving complex issues, and fostering customer loyalty.

Nitish will play a key role in processes including restaurant operations, guest experience management, administration, restaurant revenue forecasting, F&B planning, concept promotions, cost control, and beverage initiatives in his present position at Fairfield by Marriott.

Under the leadership of vice president Ajoy Balakrishna, the Fairfield by Marriott Mumbai International Airport employs seasoned experts, including sales manager Dawood Qureshi, front office manager Ravi Mehta, and housekeeping manager Pawan Poojari.

Chalet Hotels Limited elevates Stephen D’Souza to AVP – Cluster Operations

Chalet Hotels Limited, a leading hospitality company, announces the elevation of Stephen D’Souza to the position of Associate Vice President (AVP) - Cluster Operations with effect from April 2023. With a remarkable tenure of over four years with the company, Stephen has consistently exhibited exceptional leadership skills and contributed significantly to its success. Equipped with an extensive background of more than 22 years in the hospitality industry, including stints with renowned brands, Stephen brings a wealth of expertise to his new role.

In his new capacity as AVP - Cluster Operations, Stephen will undertake the responsibility of seamlessly managing Four Points by Sheraton Navi Mumbai in Vashi, The Resort Mumbai, and The Dukes Retreat in Lonavala. He will play a critical role in overseeing the operational success of these hotel properties, ensuring seamless guest experiences, and upholding Chalet’s commitment to exceptional service.

Furthermore, he will continue in his current role as the General Manager at Four Points by Sheraton Navi Mumbai, Vashi.

With an exemplary track record of leadership, dedication, and a deep understanding of the hospitality industry, Chalet Hotels is confident that Stephen will contribute significantly to the ongoing growth and success as the Company navigates the evolving landscape of the hospitality industry.

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Mulberry Shades Nandi Hills Welcomes Devidyuti Ghosh as Hotel Manager, Elevating its Commitment to Exceptional Hospitality

Nandi Hills, June 2023 - Mulberry Shades Nandi Hills, a Tribute Portfolio Resort of Marriott International,

is thrilled to announce the appointment of Devidyuti Ghosh as the Hotel Manager. With an impressive 15-year background in the hospitality industry, Devidyuti brings a wealth of experience and expertise to her prestigious role.

Hailing from the culturally vibrant city of Kolkata, Ghosh completed her education at the esteemed Institute of Hotel Management before embarking on an illustrious career that included notable leadership positions. As Hotel Manager at Mulberry Shades Nandi Hills, Ghosh's primary focus will be to position the resort as a wellness paradise for local travel enthusiasts and national travellers, while upholding the quintessential brand qualities of the Tribute Portfolio within the Marriott group. Devidyuti's exceptional abilities to curate personalized guest experiences and motivate her team towards excellence sets her apart in terms of leadership and talent. Her unwavering commitment to professionalism is reflected in the numerous accolades she has received throughout her career, including the Best of India Biz Award for Best Director of Rooms in 2021,

Hotelier India Award for Best Director of Rooms in Luxury Hotels for 2019, and the prestigious Highest Elite Appreciation Award bestowed by Marriott International in 2017.

As Hotel Manager, Devidyuti aims to secure a significant market share and enhance the establishment's food and beverage revenue as well. Her expertise in pre-opening and project management will also enable her to mentor colleagues, develop comprehensive training plans, and assess performances effectively. With a profound love for travel and genuine curiosity for different cultures, Ghosh’s global perspective and attention to detail further enhance her role as Hotel Manager. Having explored 16 countries to date, she eagerly anticipates expanding her travel horizons in the years to come.

Recognizing the unique preferences of travelers and locals who seek more than just luxurious accommodations, Mulberry Shades Nandi Hills aims to create an immersive environment that captures the essence of the

community. Showcasing the rich cultural heritage and natural beauty of the region, the resort, under Devidyuti’s leadership, will prioritize handpicked experiences that allow guests to forge a deep connection with the local community, providing a truly memorable and enriching stay.

About Mulberry Shades Nandi Hills: Mulberry Shades Nandi Hills is a Tribute Portfolio Resort of Marriott International located in the serene Setting of Nandi Hills. The hotel offers a tranquil escape with its luxurious accommodations, exceptional amenities, and curated experiences that celebrate the local community and cultural heritage and natural splendour.

Hospitality Industry Leader, Estella Hale, Joins HotelIQ as Chief Commercial Officer

June 2023 – Atlanta, Georgia – HotelIQ – the leading business intelligence (BI) and analytics platform, which gives hoteliers access to accurate, consistent property data across siloed business operations, facilitating collaboration to identify new revenue opportunities – is very pleased to announce the appointment of hospitality industry veteran, Estella Hale, as Chief Commercial Officer (CCO). 

Estella comes to HotelIQ with more than 20 years of experience in the hospitality industry, primarily working in leadership roles at various hospitality technology companies. As CCO at HotelIQ, Estella will be working closely with Founder and CEO, Apo Demirtas, to execute the company’s overall strategic vision and oversee commercial operations. Specifically, Estella will be leading the commercial and customer experience teams, overseeing product positioning and will be responsible for developing a go-to-market strategy that will maximize HotelIQ’s market share and ensure sustainable growth.

“I've chosen to join the team because HotelIQ Decision Cloud is a product that I am proud to represent and which I fully believe in,” said Estella. “Decision Cloud is not just a BI and analytics tool; the HotelIQ team has created a true collaboration platform that will help hotels break down the silos that have always existed between the revenue management, sales and marketing departments and, by doing so, enable them to work together, more effectively, to identify revenue opportunities.”

In her more than two decades in the travel industry, Estella has been widely recognized for her ability to guide technology companies through their initial launch phases, through to investment or acquisition.  

“Estella has an impeccable reputation in the hospitality technology industry and I’m very proud to have her leading our commercial team,” said HotelIQ Founder and CEO, Apo Demirtas. “I know that Estella’s in-depth industry knowledge, network of connections and experience in leadership enablement and innovation, will be key ingredients in our ability to establish HotelIQ as the expert in business intelligence in the minds of potential hotel clients, and, as a result, execute our ambitious plans for growth over the coming years.”

Prior to joining HotelIQ, Estella led strategic sessions at Deloitte’s Greenhouse®, designed to accelerate innovation, inspire and advance teams to achieve their vision. In addition to her time at Deloitte, Estella has worked in executive leadership roles at leading hospitality industry companies including, SHR, iHotelier and Whiteboard Labs. Estella has a master’s degree in Technology Commercialization from Texas McCombs School of Business, which is the program that initially gave her the passion for the commercial leadership work that she is now so highly respected for.

Radisson Blu Plaza Delhi Airport strengthens leadership team with triple elevations

Shashank Goel, Food and Beverage Manager; Rahul Sharma, Director of Sales – MICE & Travel Trade; Atul Arora, Director of Sales, Radisson Blu Plaza Delhi Airport

Shashank Goel has been promoted as Food and Beverage Manager, Rahul Sharma as Director of Sales – MICE & Travel Trade and Atul Arora is now Director Of Sales - Catering Sales

Shashank Goel

With an impressive 12 years of experience in the hospitality industry, Shashank brings a wealth of knowledge and expertise to his new role. He was working as a valuable team member at Radisson Blu Plaza Delhi Airport and in a short span of 1 year and 2 months, where he made significant contributions to the success of the organization, he had this promotion.

Prior to his tenure at Radisson Delhi, Shashank held key positions as Food and Beverage Manager at renowned establishments including Oberoi, Taj, ITC & JW Marriott.

As the Food and Beverage Manager, Shashank will be responsible for overseeing and enhancing the food and beverage operations of the hotel.

Shashank’s strong leadership skills, industry knowledge, and commitment to excellence make him the ideal fit for the Food and Beverage Manager role.

Rahul Sharma

Rahul brings an impressive 15-year background in the hospitality industry, with a decade dedicated to Radisson Group hotels and nearly 5 years of valuable experience at Radisson Blu Plaza Delhi Airport.

In his new role, Rahul will take the lead in driving sales initiatives in the MICE and Travel Trade sectors, seizing opportunities and fostering growth.

Atul Arora

With an impressive career spanning over 15 years in the hospitality industry, Atul Arora brings a wealth of experience and expertise to his new role. In 2017, he joined Radisson Blu Plaza Delhi Airport as a Senior Sales Manager and quickly progressed to the role of Associate Director of Sales. Now, as the Director of Sales – Catering Sales, Atul will play a pivotal role in driving the growth and profitability of the catering sales division.

As the Director of Sales – Catering Sales, Atul will lead and strategize the catering sales efforts, working closely with our team to deliver exceptional catering solutions and exceed our client’s expectations.