March 17, 2020

Anil Chadha takes charge of ITC Hotels as their Chief Operating Officer (COO)

March 17, 2020/ Editor Hospemag

Anil Chadha has been named as the new chief operating officer (COO) at ITC Hotels

Before being appointed as the COO, He was Vice President, Operations at Hotels Division. Besides, in his previous tenure he was appointed as Vice President, Southern Region ITC Hotels and General Manager – ITC Grand Chola. As Vice President – South and General Manager, He was responsible for the growth and expansion in the Southern region in both the WelcomHotel and Luxury Collection brands such as WelcomHotel Coimbatore and Welcom Hotel Kences Palm Beach, Mahabalipuram which were opened under his aegis.

In his expansive career span, He has been accustomed with markets such as New Delhi, Agra, Kolkata, Bengaluru and Chennai which has facilitated his in-depth experience and understanding of the business dynamics of micro-markets within India.

His exemplary leadership distinguished by excellent people management and team building skills drives the result-oriented, passionate and ethical work culture that he has imbibed over the years.

March 04, 2020

The Biggest Hospitality Trends of 2020

March 04, 2020/ Editor Hospemag

Seven hospitality design studios predict will be a ruling hotel and restaurant design

The environment is top of mind

An authentic—and results-driven—approach to sustainability in residential interior design, the hospitality world is taking its responsibility toward the planet equally as seriously Redesigning the structures and objects in our lives in direct response to climate change and in service to a healthier world, and it’s becoming the rule, not the exception Hotels are leveraging bigger design moves like carbon-neutral paint, biodegradable linens, and air-purifying sculptures, others are incorporating smaller gestures like water-saving showerheads and refillable carafes and water stations on each floor to replace plastic bottles. Others have slightly grander visions—resort brand Six Senses aims to be plastic-free by 2022 and is integrating sustainable initiatives like passive cooling, electric transport, and Earth Labs into each of its new properties

Designers are layering it on

With the eco-friendly ethos of reusing and repurposing, the experts predict that we’ll also be seeing a lot of layering in of vintage and recycled objects alongside new ones—a “mixology” of sorts, as Rockwell Group partner Shawn Sullivan, who recently designed the restaurant Chica in Miami, put it. “Rich environments are trending and achieved through a range of techniques—from layering multiple materials and patterns on patterns to mixing old and new with found objects,”

Self-care is front and center

“Right now, the world is full of noise pulling our attention in multiple directions at once,” Atelier Ace’s Sawdon says. “Hospitality seems to be moving toward creating grounding, holistic experiences for guests, providing them with mindfulness and elements of self-care.” “In 2020 designers should create ‘templates,’ designing in a way that leaves space for people to create their own experiences instead of having something forced upon them.”

We’re reevaluating our relationship with technology

As guests increasingly yearn for convenience and independence, much of the hotel experience has become digitized and executed via iPad or smartphone. “More integrated technology like self-check-in screens and self-check-out billing is limiting guests’ interaction with hotel staff

The Instagram “look” is over

The counter effect of hotels and restaurants clamoring to make their spaces as Instagrammable as possible is a swing in the other direction, toward what ASH NYC’s Cooper calls “decoration proper.” “The internet and social media have made copying and pasting ‘the look’—be it color blocking or eclectic modernism—so easy that I think we lose individuality and the ability to remember a place because they all look the same,”

**The breakfast room at Maison de la Luz, designed by Atelier Ace and Studio Shamshiri.**

**The Scott resort in Scottsdale, Arizona, designed by AvroKO**

Inside one of the villas at Six Senses, a wellness-oriented hotel brand, in Shaharut, Israel.

**The lobby and concierge area of Nashville's Thompson hotel, designed by Parts + Labor**

March 03, 2020

HOTEL COMPANIES NAMED AMONG WORLD’S MOST ETHICAL COMPANIES 2020

March 03, 2020/ hospemag.me

The Ethisphere Institute has released its 2020 list of the World’s Most Ethical Companies, which recognized 132 companies for setting the global standards of business integrity and corporate citizenship

Hilton and Wyndham Hotels & Resorts were the only lodging and hospitality companies to be recognized.

Kristin Campbell, EVP, and General Counsel, Hilton said that from the last three consecutive years, Hilton made the list. “Ethical decision making is central to our values and the profoundly positive impact we have for not only our guests and owners but also our team members and communities around the world

Paul Cash, general counsel, and Chief Compliance Officer, Wyndham Hotels & Resorts said that from the last two consecutive years on the World’s-Most-Ethical-Company list. “Our ethics and values-driven culture guide how we serve our guests, partners, communities and each other every day,

Our core values of integrity, accountability, inclusivity, caring, and fun is reflected in our compliance, social responsibility, and sustainability programs, helping us make smart and ethical decisions, which contribute to the bottom line.”

he World’s-Most-Ethical-Company assessment is based upon the Ethisphere Institute’s Ethics Quotient (EQ) framework, which offers a quantitative way to assess a company’s performance in an objective, consistent and standardized way

Scores are generated in five key categories: ethics and compliance program (35 percent), corporate citizenship and responsibility (20 percent), the culture of ethics (20 percent), governance (15 percent) and leadership and reputation (10 percent).