Top Dining-Out Trends for a Post-Pandemic Society

Florida International University's Chaplin School of Hospitality & Tourism Management projects five dining-out trends affecting restaurants, bars, and consumers that are emerging in a post-pandemic world. The trends were presented by Michael Cheng, dean of the Chaplin School.

Top Dining-Out Trends in a post-pandemic society:

  • Dining-Out Trend #1 Transparency and Communication

  • Dining-Out Trend #2 Innovation and Creativity

  • Dining-Out Trend #3 Contactless Technology and Virtual Presence

  • Dining-Out Trend #4 A Collaborative Community

  • Dining-Out Trend #5 Reset!

"While these are signs that we see today, the next 12 months will give us better clarity of the way forward," said Cheng.

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Kimpton Lands in the Conch Republic

Kimpton Hotels & Restaurants announces the opening of Winslow’s Bungalows, the first hotel in the new five-hotel Kimpton Key West collection. This marks the sixth outpost for the boutique hospitality company in the Sunshine State and its first in the Florida Keys. Across all five of the hotels, spread across six blocks in Key West’s historic Old Town, no two rooms in the collection’s 219 total keys are the same. A complete reimagining of the Historic Inns of Key West, accommodations span everything from estate-like guesthouses to charming bungalows and original conch houses, each with its own distinct story and stay experience, blending timeless architecture with an eclectic, bohemian style only found in Key West.  

The collection’s largest property at 85 rooms.Featuring an eclectic array of signature Key West architecture.

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Rosewood Hotel Group Continues Sustained Path Of Expansion

Rosewood Hotel Group and its inspiring brands – Rosewood Hotels & Resorts®, New World Hotels & Resorts™, and KHOS™ – continues on a steady path of growth with new signings and openings in the world’s most evocative destinations and a curated pipeline of projects that invite discovery and originality

Rosewood Hotel Group signed 10 new hotel transactions in 2019, including breakthrough deals in high-profile destinations globally. The Group’s pipeline is at its strongest in history, with 32 projects under development, including 21 for Rosewood Hotels & Resorts, five for KHOS and six for New World Hotels & Resorts.

Further expansion of the Rosewood Hotels & Resorts collection is underway with future openings planned for Greater China in Chengdu (2023), Shenzhen (2023), Taipei (2024), Ningbo (2024); and for Southeast Asia in Hoi An, Vietnam (2023) and Hermana Mayor, Philippines (2024). The coming months will see the launch of the Group’s first incubator hotels in China for the innovative KHOS brand and the New World Hotels & Resorts is also expanding into India, with a planned opening in Jaipur (2023) and soon announcing a second opening in the Rajasthan region. This momentum has generated exceptional interest in the Group from development partners across the continent. Further growth will be announced for Shanghai, North Asia and the Pacific in the coming months.

The growth impetus in Europe has extended into the Middle East, where a regional flagship Rosewood Doha hotel and branded residences property was signed in 2019

In early 2021, Rosewood São Paulo will open, marking the brand’s debut in South America with a hotel that will set a new standard for luxury accommodation on the continent.

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Steinberger Hotels & Resorts: New management structure in Berlin

Peter B. Mikkelsen has been appointed Area General Manager Berlin for Steigenberger Hotels & Resorts as of 1 March. This move means that Mr. Mikkelsen, who has just finished a successful stint as Managing Director of the Steigenberger Hotel Cologne, will be responsible in future for the Steigenberger Hotel Am Kanzleramt, the Steigenberger Hotel Berlin at Los Angeles Platz and the Steigenberger Airport Hotel in Berlin.

He will also head up the Steigenberger Hotel Am Kanzleramt in the capacity of General Manager. Richard Engelmayer will continue as General Manager of the Steigenberger Hotel Berlin.

Steffi Wisotzky will take up the reins at the Steigenberger Airport Hotel in Berlin, which is scheduled to open in October 2020. Her appointment becomes effective on 1 April 2020.

The General Managers of the Steigenberger Hotels in Dresden, Leipzig and Jena will now all report to Denis Hüttig, Vice President Steigenberger Operations. Katrin Schissler is to become General Manager of the IntercityHotel Hauptbahnhof Berlin, also from 1 April 2020.

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Steigenberger Hotels & Resorts in Berlin presents new Area General Manager

The former General Manager of the Hotel Steigenberger in Koln since 2016, Peter B. Mikkelsen, now holds the position of General Manager of the Berlin region

In his new role, He will be responsible for the Steigenberger Hotel Am Kanzleramt, the Steigenberger Hotel Berlin in Los Angeles Platz and the Steigenberger Airport Hotel in Berlin. He will also manage the Steigenberger Hotel Am Kanzleramt as General Manager. The new manager has training as a hotel specialist and holds a degree in hotel management. He also held the position of General Manager at the Radisson Blu in Warsaw and has gathered further experience at business hotels operated by Sheraton, Hilton and Rezidor

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BWH Hotel Group starts 2020 with 15 new hotels and projects in Central Europe

BWH Hotel Group Central Europe, is now present in ten countries in the region: Germany, Luxembourg, Austria, Switzerland, Liechtenstein, Croatia, Slovakia, Slovenia, Czech Republic and Hungary. The forthcoming properties will target different groups and will operate under one of the BWH Hotel Group's brands: four city hotels in Cottbus, Essen, Frankfurt and Prague, two hotels with a more leisure-oriented profile in Ottobeuren in the German Allgaeu region and Zell am See in Austria, a design hotel in Einbeck in Germany and a 351-room hotel in Hanover.

 The Group also highlighted the potential of soft brands such as BW Signature Collection, BW Premier Collection and Sure Hotel Collection, as well as the new lifestyle brand Aiden by Best Western, which debuted on the German market in January 2020 with the opening of a 109-room hotel.

Best Western Hotels & Resorts added 3 midscale brands from the WorldHotels Group to its portfolio and recently opened Fleming's Express Hotel Wuppertal was welcomed as a new member of the brand.

In 2020, Best Western Hotels & Resorts is consolidating its position as the 5th largest hotel group in Europe and France with 85,435 and 14,826 rooms respectively. More recently, Best Western France announced a positive balance sheet of activities in 2019, particularly in terms of development and growth in turnover volume.

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Preferred Hotels & Resorts Announces 2019 I Prefer Member's Choice Award Winners

About Preferred Hotels & Resorts
Preferred Hotels & Resorts is the world’s largest independent hotel brand, representing more than 750 distinctive hotels, resorts, residences, and unique hotel groups across 85 countries. Every property within the portfolio maintains the high quality standards and unparalleled service levels required by the Preferred Hotels & Resorts Integrated Quality Assurance Program.

For more information, visit PreferredHotels.com.

The world’s largest independent hotel brand representing more than 750 distinctive hotels, resorts, and residences across 85 countries – unveiled the winners of its second annual I Prefer Members’ Choice Awards. For 2019, 40 hotels in 23 countries were selected as winners across four regional categories with Discovery Shores Boracay on Boracay Island in Aklan, Philippines declared the overall winner, and other top honors given to Windsor Court Hotel in New Orleans, Louisiana; Pulitzer Amsterdam in the Netherlands; and Condado Vanderbilt Hotel in San Juan, Puerto Rico

Distinctly unique in their approach to hospitality, each of the award-winning hotels are connected by their dedication to delivering exemplary service and memorable experiences. The full list of 2019 I Prefer Members’ Choice Awards winners includes: 

Top Hotels in Europe: 

  • Pulitzer Amsterdam – Amsterdam, Netherlands   

  • Grand Hotel Excelsior – Valletta, Malta 

  • Old Course Hotel, Golf Resort & Spa – St Andrews, United Kingdom 

  • The Grand, York – York, United Kingdom 

    Top Hotels in Asia Pacific, Middle East, and Africa:  

    • Discovery Shores Boracay – Boracay Island Malay, Aklan, Philippines 

    • Discovery Primea, Manila – Manila, Philippines 

    • Royal Plaza on Scotts – Singapore    

    • Discovery Suites Manila Philippines – Manila, Philippines

      Top Hotels in Caribbean, Central, and South America:  

      • Condado Vanderbilt Hotel – San Juan, Puerto Rico   

      • Half Moon – Montego Bay, Jamaica   

      • Cambridge Beaches Resort & Spa – Sandys, Bermuda   

      • West Bay Club – Providenciales, Turks & Caicos Island

        To celebrate the winners, Preferred Hotels & Resorts is launching a limited-time Bonus Points Promotion. This value-add incentive gifts I Prefer members with 5,000 bonus points when they book a stay at any of the 40 winning hotels by March 10, 2020 for travel through December 31, 2020

      For more information on the I Prefer Members’ Choice Awards, visit www.IPrefer.com/MembersChoice.  

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Hospitality M&A deals to exceed $ 800 million in 2020: HVS

Hospitality consultancy firm HVS expects mergers and acquisitions in the hospitality space to exceed $ 800 million in 2020, besides a revenue per available room growth in the range of 4.7%-5.4%.

HVS India Hospitality Industry Overview 2019, the company states the hospitality sector witnessed an over 31% growth in brand signings during the year with approximately 171 new hotels entering the branded hotel market and an additional 53 being rebranded.

“2019 was a remarkable year for hotel transactions which witnessed transactions worth Rs 4937 crore compared to just over Rs 535 crore in the previous year

HVS expects the first half of 2020 to be relatively muted, led by the Coronavirus impact on the global markets and ongoing economic headwinds that are expected to last until March 2020.

As per the HVS report, the India wide revenue per available room grew by just over 4% in 2019. The 2019 revenue per available room at Rs 3967 is still lagging the peak by 27.8%.

Average rates grew by approximately 2.9% in 2019 while the occupancy rate was 66.2% in 2019 vis a vis 65.4% in 2018.

HVS stated that domestic brands with their aggressive growth strategies have overtaken international brands in terms of brand signings for 2019. Though, they continue to sign smaller format hotels with average keys for domestic brand signings being almost half of their international peers.

As per the HVS report, IHCL, The Fern Hotels & Resorts, Clarks Inn, Intellistay Hotels and Marriott International were the top five operators in 2019 in terms of brand signings by properties.


Goa and Bengaluru remained the top markets for brand signings. Increasing supply poses a concern for the Goa hotel market performance in the near future, as per the report.

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NEW CASTLE NAMES NEW GM AT WESTIN NOVA SCOTIAN

HALIFAX — New Castle Hotels and Resorts announced veteran hotelier Matthew Mackenzie has been named the general manager of the Westin Nova Scotian.

He was previously the general manager of the Algonquin Resort in St. Andrews, N.B. and, prior to that, held leadership roles at hotels and resorts throughout the country, including The Banff Center, Sooke Harbour House, Fairmont Chateau Whistler, and the Delta Grand Okanagan Resort

During his tenure at the Algonquin, he oversaw the renovation of the hotel’s world-class golf course, nearly doubled the hotel’s historic-high revenue mark and hosted Prime Minister Trudeau’s first cabinet meeting as well as a conference attended by all the nation’s premiers

He is the perfect leader for the next phase in the life of this landmark hotel.

SOURCE :


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HOTEL COMPANIES NAMED AMONG WORLD’S MOST ETHICAL COMPANIES 2020

The Ethisphere Institute has released its 2020 list of the World’s Most Ethical Companies, which recognized 132 companies for setting the global standards of business integrity and corporate citizenship

Hilton and Wyndham Hotels & Resorts were the only lodging and hospitality companies to be recognized.

 Kristin Campbell, EVP, and General Counsel, Hilton said that from the last three consecutive years, Hilton made the list. “Ethical decision making is central to our values and the profoundly positive impact we have for not only our guests and owners but also our team members and communities around the world

Paul Cash, general counsel, and Chief Compliance Officer, Wyndham Hotels & Resorts said that from the last two consecutive years on the World’s-Most-Ethical-Company list. “Our ethics and values-driven culture guide how we serve our guests, partners, communities and each other every day,

Our core values of integrity, accountability, inclusivity, caring, and fun is reflected in our compliance, social responsibility, and sustainability programs, helping us make smart and ethical decisions, which contribute to the bottom line.”

he World’s-Most-Ethical-Company assessment is based upon the Ethisphere Institute’s Ethics Quotient (EQ) framework, which offers a quantitative way to assess a company’s performance in an objective, consistent and standardized way

Scores are generated in five key categories: ethics and compliance program (35 percent), corporate citizenship and responsibility (20 percent), the culture of ethics (20 percent), governance (15 percent) and leadership and reputation (10 percent).

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SOURCE : hoteliermagazine.com


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Hilton RAK Resort and Spa appoints Executive Chef

Ahmad Kasdi Mohd Dahar A culinary veteran, brings more than 20 years of experience to the role, having worked for the World Expo in Malan presenting Malaysia, as well as previously being a business partner of Royal Brunei Catering now appointed as executive chef.

He will be responsible for the daily operations of all the resort’s F&B venues, including Lebanese restaurant Al Maeda, Italian restaurant Piaceri da Gustare, Latin/Caribe Pura Vida restaurant and the Mediterranean Sol Bar on the beach and also be asked to aid in the development of new menus and ensure items are created using sustainable and local ingredients.

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All-Inclusive Hospitality Leader Playa Hotels & Resorts Recognized as a Great Place To Work

About Playa Hotels & Resorts N.V.

A leading owner, operator, and developer of all-inclusive resorts in prime beachfront locations in popular vacation destinations in Mexico and the Caribbean. It also has offices in Amsterdam, Netherlands, Fairfax, Virginia and regional offices in Mexico, Jamaica and the Dominican Republic.

It owns and/or manages a total portfolio consisting of 23 resorts (8,690 rooms) located in Mexico, Jamaica, and the Dominican Republic

The leading owner and operator of all-inclusive resorts in Mexico and the Caribbean have been recognized as a Great Place To Work™ certified company.

Known as the global authority on workplace culture, the data-driven, Great Place to Work uses a rigorous multi-step independent analysis

Alex Stadlin, COO said

“Our level of associate engagement and quality of work is seldom seen in the hospitality sector,” and “Our success is rooted in the dedication of our associates and a shared passion for delivering a memorable guest experience.”

The survey shows that the company’s emphasis on creating a healthy workplace culture is highly regarded with more than 99 percent of associates recognizing Playa as a great place to work. The analysis further shows that 100% of associates believe in executive leadership and their ability to deliver on their promises.

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