General Manager of JW Marriott Mumbai Juhu, Ms Nikita Ramchandani appointed as the Multi Property Vice - President Marriott International, Mumbai Market.

Mumbai, April, 2024 – JW Marriott Mumbai Juhu is pleased to announce the promotion of Ms Nikita Ramchandani, as the Multi - Property Vice President for the Marriott International Mumbai Market. She will undertake this pivotal role while concurrently serving as the General Manager of JW Marriott Mumbai Juhu. 

In her new role as Multi - Property Vice President for the Mumbai Market, which includes hotels like Westin Powai, Moxy Mumbai, Courtyard by Marriott Mumbai among others.  She will be overseeing the strategic direction of other properties in Mumbai. Her responsibilities will include streamlining process, managing owner relations and providing support to General Managers in achieving their goals.  

With an illustrious career spanning over 23 years in the hospitality industry, Ms Nikita Ramchandani is widely regarded as a respected and accomplished leader. A graduate from Les Roches School of Hotel Management, Switzerland with a successful tenure in the US, Nikita’s astute business and leadership skills have seen her take strides across her career graph with different challenges and roles across the hospitality landscape. Her tenure has been characterized by a steadfast commitment to excellence, demonstrated through her exceptional business acumen and astute leadership skills.  

In 2021, she took on the role of General Manager for JW Marriott Mumbai Juhu. Despite the unprecedented challenges posed by the global pandemic, her unwavering dedication and visionary leadership have propelled the hotel to unprecedented heights. Her ability to inspire and motivate her team have been instrumental in achieving phenomenal results, including a notable elevation in product and service delivery. 

Her relentless focus on overcoming challenges and fostering an achievement - oriented mindset has been truly commendable. Ms Nikita Ramchandani’s promotion is a testament to her outstanding contributions to the organization and her ability to drive success in challenging environments. Her international experience adds a very strong element of diversity in her personality. 

JW Marriott Mumbai Juhu looks forward to supporting Nikta Ramchandani in her new role as she takes on this advancement in her career and expanded position and responsibilities. 

Indore Marriott Hotel appoints Manoranjan Singh as Food & Beverage Manager

National, April 2024: Indore Marriott Hotel announces the appointment of Manoranjan Singh as the Food & Beverage Manager. Boasting an impressive career that spans more than 12 years within the hospitality sector, Manoranjan arrives armed with a treasure trove of indispensable experience and knowledge.

Manoranjan began his illustrious career at Zuri Whitefield Bangalore, where he honed his skills and passion for the industry.  He then went on to work at prestigious establishments such as Le Meridien Amritsar and Le Meridien Bangalore, where he consistently delivered exceptional service and leadership.

His journey led him to Radisson Blu Indore, where he continued to excel, showcasing his ability to innovate and drive results. His proactive approach to problem-solving and his dedication to delivering excellence, further solidified his reputation as a dynamic and effective leader within the hospitality industry.

Confident in Manoranjan's proven track record and visionary outlook, Indore Marriott Hotel anticipates significant enhancement in its Food and Beverage department, elevating culinary experiences to new heights and an exciting journey ahead under his capable leadership.

Ruptub Solutions appoints Anuj Chaurasia as Senior Director & Head, Mid Market Business

Ruptub Solutions has appointed Anuj Chaurasia, a seasoned professional with over 15 years of experience in the hospitality industry, as the Senior Director & Head of Mid-Market Business. In his new role, Chaurasia will spearhead the company's efforts to expand its presence in the mid market segment through its in-house brand, ‘Medalio’, as well as the ‘Park Inn & Suites by Radisson’ brand for which it is the master franchise partner of Radisson Hotel Group. 

Ruptub Solutions is the parent company behind economy segment brands like Treebo and Itsy, with a portfolio currently comprising 870 hotels and 19,500 keys across 120 cities in India. In November 2022, Ruptub had entered a master franchise agreement with Radisson Hotel Group to add 150 hotels under the ‘Park Inn & Suites by Radisson’ brand over the next 10 years. Tailor-made to capture the mid-market opportunity in tier 2-5 cities in India, the brand targets brownfield or conversion assets with 50-100 keys. 

Prior to joining Ruptub Solutions, Chaurasia has worked across Indian and international brands like Lemon Tree, Royal Orchid, Ramada by Wyndham, Taj, and Spree Hotels. His experience in the industry has spanned across operations and business development, with a conscious focus on the mid-market segment. He has also worked at Ruptub Solutions in an earlier stint when he built and led the managed property vertical for the company. Commenting on his appointment, Chaurasia said, “I am thrilled to get the opportunity to come back to Ruptub Solutions to lead this high-potential business vertical. The mid-market segment is highly under penetrated in India, especially in smaller cities. These cities will be the engines of growth for the country over the next 10-15 years. Ruptub Solutions, with its wide market presence, cutting edge technology, and innovations in lean operating practices, is perfectly positioned to capture this opportunity. 

Commenting on this development, the co-founder & CEO of Ruptub Solutions, Sidharth Gupta said, “Anuj is a veteran of the industry and an old friend for all of us at Ruptub Solutions. We take pride in these ‘Ghar Wapsis’ where our ex-colleagues get drawn back to the culture and opportunity of ered by the organization. Our mid-market foray is coinciding with an inflexion point in India’s consumption journey wherein the mid market income segment is projected to represent 54% of the overall $6T consumption of the country. These travelers will look for af ordable yet high-quality, aspirational brands of hotels to stay with. With our strong suite of brands, we will be well positioned to benefit from this opportunity. We look forward to Anuj’s leadership as we build out this vertical over the next few years”

Embracing Women Leaders In Hospitality

Keeping with the tradition of women at the helm, THE OZEN COLLECTION appoints seasoned hotelier Luisa Lalli as the VP of Operations & General Manager for its first property, a lavish, stately new city hotel in India.

Maldives, April 2024 - Female representation in senior executive positions is seeing a rise globally, and international hospitality brand, THE OZEN COLLECTION has been working towards imbibing this culture of inclusivity. The brand’s two exceptional private islands, OZEN LIFE MAADHOO and OZEN RESERVE BOLIFUSHI have always been led by forward-thinking women hoteliers. This longstanding tradition continues with the brand’s latest appointment in India. 

Hospitality veteran, Luisa Lalli steps into the role of Vice President of Operations & General Manager of the eagerly awaited OZEN MANSION KOLKATA. She has a history of success in delivering unparalleled guest experiences as the General Manager of THE OZEN COLLECTION’s resorts in the Maldives. 

Mr. Souvagya Mohapatra, Managing Director of Atmosphere Core - India, Nepal, Sri Lanka, & Bhutan, says “Luisa Lalli has been with us for over seven years, and played a key role in the evolution of our company. This new appointment is testimony to our unique company culture to empower women in senior positions, and we welcome Luisa on this crucial move to OZEN MANSION KOLKATA. We have always believed in cultivating and developing internal talent. For the opening of our first exceptional luxury city hotel in India, I am confident that Luisa is the right person to lead the team to a grand opening on 7th July 2024, and bring in the touch of Refined Elegance.” 

Taking on this endeavour demands a mastery of the hospitality industry, an area in which Luisa boasts a remarkable track record spanning over two decades. She has held prominent positions at leading international hospitality brands across the globe. Before accepting her role in Kolkata, Luisa consistently exceeded expectations in team management, operational processes and guest satisfaction, setting new standards of excellence at both OZEN RESERVE BOLIFUSHI and OZEN LIFE MAADHOO, where she held the key position of General Manager. 

“As we embark on this project, it is truly exhilarating to be given the opportunity to lead our team in a fresh, new destination.” Luisa emphasises, “Kolkata’s rich cultural tapestry and vibrant energy presents an ideal backdrop for OZEN MANSION KOLKATA. Offering a personalised indulgent experience, we are actively recruiting approximately 700 direct and indirect employees to manage our guests and the large MICE and wedding operations. With diversity at the forefront of the hiring strategy, we are committed to building a team that ensures an inclusive environment for all.”

Located in the bustling ‘City of Joy’, OZEN MANSION KOLKATA is an impressive, stately hotel nestled within 6 acres of lush gardens in Kolkata’s prime New Town area. Guests can look forward to unforgettable stays, with 235 lavish rooms and suites, with access to impressive lounges. Designed for festivities and enjoyment, the venue offers expansive indoor event spaces spanning 65,000 ft2 and outdoor event spaces covering 35,000 ft2, set to be the city’s venue of choice for all celebrations.

Novotel Guwahati Appoints Mr. Manmeet Singh as General Manager

Novotel Guwahati is pleased to announce the appointment of Mr. Manmeet Singh as the General Manager of the hotel. With an extensive career spanning 25 years across various segments within the hospitality industry, including business, resort, and luxury hotels, Mr. Singh brings a wealth of experience and expertise to his new role.

Mr. Singh boasts a rich background in food and beverage, having garnered extensive experience in Food & Beverage dominated hotels. His illustrious career has seen him make significant contributions to renowned hospitality brands such as IHG, Hyatt, Starwood, Marriott, and Appejay Surrendra Park Hotels. Most recently, for the past two years, he served as the Director of Operations at Novotel Mumbai Juhu Beach, a prominent member of the Accor family.

Throughout his distinguished career, Mr. Singh has received widespread recognition for his outstanding contributions to the hospitality industry. He is a recipient of the prestigious INCA Best Director F&B award and has been nominated for the Hoteliers Award as Best Hotel Manager. His unwavering dedication, exceptional leadership skills, and commitment to excellence have distinguished him as a dynamic and accomplished professional within the field.

In his capacity as General Manager, Mr. Singh will oversee the overall operations of Novotel Guwahati, ensuring the highest standards of service and guest satisfaction. His strategic vision and in-depth industry knowledge will play a pivotal role in further establishing Novotel Guwahati as a premier destination for both business and leisure travellers.

Upon his joining, Mr. Manmeet Singh expressed his enthusiasm, stating, "I am thrilled to be joining the Novotel Guwahati team and am committed to upholding the hotel's reputation for excellence. I look forward to working collaboratively with the team to deliver exceptional experiences to our guests and further elevate the hotel's standing in the hospitality industry."

Please join us in extending a warm welcome and congratulations to Mr. Manmeet Singh on his new role at Novotel Guwahati. We are excited about the journey ahead under his leadership.

Novotel Goa Resort & Spa Appoints Deb Nabajit as the Food & Beverage Manager

Novotel Goa Resort & Spa, the iconic property nestled in the heart of Goa, is delighted to announce the appointment of Deb Nabajit as the F&B manager.

Bringing over 15 years of expertise, including being a part of the pre-opening team at Novotel Goa Resort & Spa, Deb will be responsible to oversee the food and beverage operations at the property. With a profound understanding of meeting guest expectations, he will utilise his expertise to enhance the dining experience through innovative initiatives. In addition to crafting exceptional culinary and service experiences, Deb will actively cultivate talent within the organisation to ensure guests have everlasting memories to take back. Prior to joining Novotel Goa Resort & Spa, Deb was associated with Radisson hotels. He holds a degree in BSCHM from Christ Academy Kolkata.

Commenting on the announcement, Ranju Singh, Complex General Manager, Novotel Goa Candolim said, “We are delighted to welcome Deb back to our team. His passion, expertise and commitment to delivering nothing less than the best align with our vision. Deb was instrumental in the pre-opening phase at NGRS, and we look forward to an excellent partnership and taking our immersive culinary experiences a notch higher for our guests.”

Upon his appointment, Mr. Deb Nabaji expressed his enthusiasm, “I am excited to be part of this amazing team again and I am thankful for the opportunity to scale the overall culinary experiences at Novotel Goa Resort & Spa. Goa is going through an interesting phase of experimental culinary and that gives us an impetus to innovate more and better. I look forward to continuing building on the momentum and developing exciting new menus for our discerning clients.”

When not thinking food and guests, Deb Nabaji finds joy in playing musical instruments and partaking in games of cricket and volleyball

Indore Marriott Hotel Appoints Aniket Betawadkar as Executive Chef

Indore Marriott Hotel proudly welcomes Aniket Betawadkar, a seasoned culinary virtuoso with over 15 years of invaluable experience, to its esteemed team. With a wealth of expertise and innovation, Aniket promises to elevate the culinary experience to unparalleled heights.

Aniket’s journey began in 2009 at the JW Marriott Mumbai as a Culinary Associate. Since then, he has consistently demonstrated a passion for excellence, achieving impressive results throughout his career. Notably, he has been recognized for fostering a positive work environment, receiving the highest People Pulse score and achieving compliance for Bureau Veritas’ & COVID-19 guidelines.

Prior to joining Indore Marriott Hotel, Aniket has held significant roles in esteemed brands such as Trident Hyderabad, The Leela Goa, Ibis, Novotel Bengaluru, Techpark, Burj Al Arab, Jumeirah Dubai, and The Dorchester, Park Lane London. Through these experiences, Aniket has not only mastered the art of culinary craftsmanship but has also demonstrated an unwavering commitment to delivering exceptional guest satisfaction.

Aniket’s leadership is expected to inspire and motivate the culinary team to strive for perfection, ensuring that every dish served reflects the hotel’s commitment to quality and guest satisfaction. Through collaborative efforts and his guidance, Indore Marriott Hotel aims to set new standards of culinary excellence, thereby solidifying its reputation as the go-to destination for unparalleled dining experiences in Indore.

Four Seasons Hotel Bengaluru appoints Syed Tauseef Ahmed as Director of Catering

Four Seasons Hotel Bengaluru proudly announces the appointment of Syed Tauseef Ahmed as the Director of Catering. With a rich background in hospitality and a proven track record of excellence, Syed brings over 15 years of experience to the esteemed Four Seasons brand. Syed’s appointment reflects the brand's commitment to delivering unparalleled guest experiences and maintaining its reputation for excellence. His expertise, coupled with his passion for responsible luxury and environmental sustainability, align perfectly with Four Seasons' core values.

Syed's journey in the hospitality industry has been marked by his unwavering commitment to service excellence, innovative thinking, and strategic expertise. His career milestones include serving as the Catering Manager at ITC Hotels Bengaluru, Jumeirah Zabeel Saray Dubai, and Taj West End Bengaluru among many more, where he also managed MICE (Meetings, Incentives, Conferences, and Exhibitions) and social sales operations. Syed's strategic leadership drove crucial revenue for the organization, achieving remarkable results and exceeding guest expectations. 

In his most recent role as MICE Manager, Syed demonstrated exceptional skills in managing the operational flow of large-scale events, including conferences, weddings, meetings, exhibitions, and product launches. He excelled in revenue administration, goal setting, team management, and customer relationship building, consistently achieving and surpassing sales objectives.

"I am delighted to now contribute to the continued success and reputation of the iconic brand that is Four Seasons," said Syed Tauseef Ahmed. "I look forward to leveraging my experience and passion to create memorable experiences for our guests and drive growth in the catering segment."

"We are pleased to welcome Syed to the Four Seasons family as our Director of Catering," said Shalabh Arora, Director of Marketing at Four Seasons Hotel Bengaluru. "His extensive experience, strategic vision, and dedication to service excellence make him an invaluable addition to our team. We look forward to our catering services reaching new heights of success and appreciation under his capable leadership."

In his new role, Syed will be responsible for overseeing all catering operations at Four Seasons Hotel Bengaluru, ensuring seamless execution of events, and enhancing guest satisfaction through personalized service and attention to detail.

The MRS Group of Hotels welcomes Sameer Mehra as Chief Commercial Officer

National, April 2024: The MRS Group of Hotels that owns and operates a distinct collection of boutique hotels across Rajasthan & Uttarakhand, is delighted to announce the appointment of Mr. Sameer Mehra as Chief Commercial Officer. This significant move underscores the group's dedication to accelerating its growth and solidifying its presence in the hospitality industry.

With a distinguished career at leading hospitality brands such as The Oberoi Group, Hilton Worldwide, Marriott International, and most recently, Standard International in Thailand, Mr. Mehra is set to lead the group's strategic growth and commercial operations.

Mr. Mehra's impressive background in hospitality is bolstered by his extensive global experience. He has worked in diverse roles across various countries, including positions in luxury hotels, resorts, and other esteemed hospitality establishments. This international exposure highlights his adaptability and expertise in navigating the complexities of the global hospitality landscape.

In his new role, Mr. Mehra will be instrumental in driving the MRS Group's expansion efforts, leveraging his deep industry knowledge and experience to enhance the group's commercial strategies and contribute to its continued success.

Reflecting on his appointment, Mr. Mehra said, "I am excited to step into my role at the MRS Group of Hotels, which has an incredible reputation for reimagining hospitality. The brand holds a special place in celebrating heritage, and I'm looking forward to being a part of that. Our aim is to expand thoughtfully, choosing locations that not only offer unique experiences but also honour the spirit of travel. As we navigate this exciting time in the industry, I'm eager to help create standout experiences for our guests, pushing the boundaries of what travel can be."

Karan Singh Vaid, President of The MRS Group of Hotels, shared his thoughts on the appointment, mirroring the sentiment of forward-looking ambition and strategic growth: "The MRS Group is at a pivotal stage in its journey, with a clear vision to redefine hospitality. We are committed to discovering unique properties in exceptional locations to enrich our portfolio and offer unparalleled experiences to our discerning guests. Sameer's remarkable track record and his ability to elevate esteemed hospitality brands are exactly what we need to advance our strategic objectives. His expertise will be crucial in expanding our footprint through targeted property acquisitions and new management agreements."

The MRS Group of Hotels warmly welcomes Mr. Mehra to its leadership team and eagerly anticipates the fresh perspectives and dynamic strategies he will bring to the organization, further cementing the group's reputation for excellence in the hospitality industry.

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About The MRS Group of Hotels:
The MRS Group of Hotels are a medium for sharing love and fascination with distinct landscapes, people and extraordinary stories with the global traveller. Through their hotels, guests engage with distinct worlds in intimate ways — which are believed to set them on some incredible personal journeys across time and space. By synthesizing heritage, human potential, and technology, they attempt to bring self-sufficiency to communities without costing them their identities or environments. So far, they have worked on cultural and ecological conservation, strengthening tourism ecosystems, and community empowerment through education, entrepreneurship, and equality.

Suryagarh Jaisalmer is rich in history and heritage and offers a variety of curated trails and experiences in and around the hotel such as The Silk Route Exploration which is inspired by the southern route taken by the tradesmen in the 16th century through India and Pakistan over the Pamir of Central Asia heading towards the Indian hinterland. The merchants took shelter in the city of Jaisalmer as they came to trade or barter their exotic goods. Thus, Suryagarh remembers this journey with its interpretation of the Silk Route trade. Adding on to the explorations at the boutique hotel, Suryagarh Jaisalmer has thoughtfully curated some special F&B experiences such as Thar Dinner at Celebration Garden, Dinner on the Dunes, and Sundowners etc.

Narendra Bhawan Bikaner in its new avatar retells the story of the last reigning Maharaja of Bikaner, His Highness Narendra Singh Ji (1948 -2003). Born on the cusp of a New India when the old order had not entirely been replaced by the new, the young Narendra Singh Ji was coming into his own fashioned by the flavours and privileges around him. Keeping in mind the historical aspect, the hotel has a dining room known as P&C, a timeless and elegant place of dining that captures the charm of the lady of the house.

Mary Budden Estate is located within the beautiful Binsar Wildlife Sanctuary in Uttarakhand in the Kumaon region. Surrounded by wonderland filled with wildlife, birds, incredible flora and fauna and whispering woods, this nature retreat is an excellent place to unwind, relax and get in tune with yourself as you experience nature in complete seclusion amidst the rolling wooded hills balanced well with luxuries, keeping your peace and comfort in check.

The Ritz-Carlton, Pune Announces Elevation of Top Management

Pune, March 2024: The Ritz-Carlton, Pune is proud to announce the elevation of five esteemed team members of the top management in systematic succession planning to pivotal leadership roles within the organization, reflecting their exceptional dedication, expertise, and contributions to the property.

1. Shri Raj Goswami - Associate Director of Food & Beverage:

Shri Raj Goswami assumes the role of Associate Director of Food & Beverage, bringing over 12 years of unparalleled experience in luxury hospitality to his new position. With a remarkable trajectory that includes prestigious establishments such as Taj Lake Palace and Four Seasons Maldives, Shri Raj Goswami's appointment promises to usher in a new era of innovation and excellence in dining experiences at The Ritz-Carlton, Pune.

2. Shrikant Patro - Director of Food & Beverage:

Shrikant Patro, with over 13 years of immersive experience in the industry, steps into the esteemed position of Director of Food & Beverage. His journey from Associate Director to Director of Restaurants and Bars at JW Marriott Mumbai Juhu reflects his unwavering dedication and profound expertise, ensuring elevated dining experiences and unparalleled guest satisfaction at our celebrated venues.

3. Pushkar Bhat - Director of Sales & Marketing:

Pushkar Bhat's elevation to the role of Director of Sales & Marketing signifies a new chapter of success at The Ritz-Carlton, Pune. With over 15 years of illustrious experience across renowned hospitality brands, Bhat's dynamic approach and strategic acumen are poised to drive revenue growth and foster enduring client relationships, further solidifying our position as a leader in luxury hospitality.

4. Priyanka Gupta - Director of Sales:

Priyanka Gupta's appointment as Director of Sales underscores her exceptional leadership and commitment to surpassing sales targets within the hospitality industry. With a commendable tenure marked by consistent revenue growth, Priyanka's dynamic leadership promises to guide her team towards achieving property priorities and revenue goals at The Ritz-Carlton, Pune.

5. Kavindra Tiwari - Director of Human Resources:

Kavindra Tiwari's elevation to the role of Director of Human Resources reflects his exemplary career spanning over a decade in the industry. With a profound commitment to fostering a culture of people engagement and connection, Kavindra's leadership ensures comprehensive Human Resources operations that embody a results-driven approach at The Ritz-Carlton, Pune.

The Ritz-Carlton, Pune extends heartfelt congratulations to Shri Raj Goswami, Shrikant Patro, Pushkar Bhat, Priyanka Gupta, and Kavindra Tiwari on their well-deserved promotions and looks forward to continued success under their dynamic leadership.

The St. Regis Mumbai Welcomes Mr. Shaiban Hassan as the New Hotel Manager

April , 2024:  The St. Regis Mumbai is pleased to announce the appointment of Mr. Shaiban Hassan as the new Hotel Manager, boasting over 15 years of exceptional experience in the hospitality industry. 

Mr. Hassan brings a wealth of expertise, having previously served as the Hotel Manager at W Goa, where he showcased exemplary leadership and management skills. During his tenure, he successfully managed a luxury resort comprising 121 rooms, overseeing six food and beverage outlets and led a team of 335 employees. 

Prior to his role at W Goa, Mr. Hassan held key positions at prestigious establishments such as Four Seasons Resort Seychelles and Four Seasons Hotel Bahrain. His diverse experience includes serving as Assistant Director of Food & Beverage, where he played an instrumental role in enhancing guest experiences, optimizing operational efficiency and driving revenue growth. 

With his proven track record of delivering exceptional results and his profound understanding of the hospitality industry, Mr Hassan is poised to make significant contributions to the continued success of The St. Regis Mumbai. As Hotel Manager, he will report directly to the General Manager and will be responsible for upholding the highest standards of guest satisfaction, fostering team engagement and leadership and devising sales strategies.  

The St. Regis Mumbai warmly welcomes Mr. Hassan’s fresh perspective and insights, anticipating his valuable contributions to the esteemed establishment in the days ahead. 

Holiday Inn Agra announces the appointment of Chef Kamran Khan, new Executive Chef.

Holiday Inn Agra announces the appointment of Chef Kamran Khan, new Executive Chef. With an outstanding 19 years of experience in the hospitality industry and a commendable track record in delivering exceptional dining experiences, he brings a wealth of expertise and innovation to our kitchen. 

Hailing from Agra, Kamran Khan has completed his diploma in food production from Food Craft Institute, Aligarh in 2003-2004.

Kamran has previously contributed his expertise to renowned organizations such as Jaypee, Marriott and Taj group. In his most recent role, he served as the Executive Sous Chef at The Park, Hyderabad, showcasing his dedication and proficiency in culinary artistry.

Reflecting on his new role, Chef Kamran Khan remarked, "I am thrilled to join this esteemed culinary team and embark on a new chapter in my culinary journey. I am passionate about creating memorable dining experiences and look forward to collaborating with the talented individuals here to push the boundaries of culinary innovation."

I am delighted to welcome Chef Kamran Khan as our new Executive Chef. Together, we look forward to creating extraordinary culinary experiences and delighting palates with the finest flavors and ingredients,” said Mukta Khanna, General Manager of Holiday Inn Agra.

Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre (HICC) proudly welcome Pallavi Sharma as their esteemed Front Office Manager

Hyderabad, April 2024 –Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre (HICC) are delighted to announce the appointment of Pallavi Sharma as the new Front Office Manager. With over a decade of remarkable experience in the hospitality industry, Pallavi Sharma brings a wealth of expertise and dedication to her new role.

Having served with distinguished brands such as Accor, InterContinental Hotel Group, Carlson and Clarks Group of hotels, Pallavi Sharma's extensive background underscores her unwavering commitment to delivering exceptional guest experiences and seamlessly managing operations. Known for her passion for hospitality and innovative service delivery approach, Sharma's appointment resonates with the vision of Novotel Hyderabad Convention Centre and HICC to elevate guest experiences to new heights.

In her role as Front Office Manager, Pallavi will lead the front office team, ensuring strict adherence to established quality and service benchmarks while striving to elevate guest interactions to unparalleled levels of excellence. Her strategic thinking, coupled with her dedication to service excellence and her innate ability as a team player, positions her to drive service enhancement initiatives and consistently surpass guest expectations.

Mr. Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, expressed his excitement, stating, "We are thrilled to welcome Pallavi to our team. With her exceptional skills in guest relations and proven leadership, I am confident that Pallavi will undoubtedly contribute to ensuring seamless operations and delivering outstanding service to our guests."

Sharing her enthusiasm, Pallavi Sharma remarked, "It's an honour for me to join the family of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre. I'm ready to embrace this new challenge wholeheartedly. I look forward to working alongside the team to curate unforgettable experiences for our guests."

Beyond her professional endeavours, Pallavi's interests include playing the keyboard, bike riding, and writing poetry, which add layers to her dynamic personality.

Pankaj Gupta Elevated to Area General Manager: Spearheading hospitality excellence across IHG portfolio

New Delhi, April 2024- Crowne Plaza New Delhi Mayur Vihar proudly announces the promotion of Mr. Pankaj Gupta to the esteemed role of Area General Manager within IHG Hotels & Resorts -South West Asia.

In his new capacity, Mr. Gupta will responsible 8 operating and 2 pre opening hotels including the General Manager role at Crowne Plaza New Delhi Mayur Vihar.

With over two decades of hospitality experience, Mr. Gupta has consistently exemplified leadership and operational excellence. Previously, as the General Manager of Crowne Plaza Mayur Vihar, he spearheaded revenue growth, operational efficiency, and guest satisfaction initiatives, setting new industry benchmarks.

In his own words, Mr. Gupta expressed, "Assuming the role of Area General Manager is both an honour and a responsibility. I am deeply grateful to the IHG leadership team for entrusting me with this pivotal role. My vision is to leverage the unique strengths of each market, capitalize on emerging trends, and create synergies across properties to drive sales & marketing strategies, operational excellence, and, above all, unparalleled guest experiences. Together, we will strengthen IHG's position as a leader in the hospitality sector and foster unique collaborations with industry partners."

Mr. Gupta's exceptional leadership has garnered widespread recognition, including the number 1 position in Guest Love within the SouthWest Asia region in 2023, the GM of the Year 2023 award at the BW Hotelier Awards, and the Best Business Hotel 2023 accolade at the HVS ANAROCK Showcase Hospitality and Travel Awards. Additionally, he was honoured with the prestigious IMEA GM Conference Innovation Impact Award in 2023 and the GM Par Excellence Award by HT City in the same year.

Shangri-La Muscat, Oman appoints New Executive Chef and Executive Assistant Manager of Food and Beverage

April 2024: Shangri-La Barr Al Jissah and Shangri-La Al Husn, Muscat have added two new leadership roles heading its culinary and Food and Beverage operations this March. Eric Fettke joins the complex with 640 rooms and 14 dining venues as the new Executive Chef. Nabiel El Nakib, no stranger to Shangri-La, moves from the sister company, the Jeddah property to Oman as the new Executive Assistant Manager in-charge of Food and Beverage operations.

Meet Nabiel El Nakib, Executive Assistant Manager, Food and Beverage, Shangri-La Muscat 

Nabiel El Nakib moved to Muscat from Shangri-La Jeddah where he played a crucial role in the hotel’s inaugural success during and post opening since 2021. Spearheading distinguished dining concepts like Shang Palace, Kaia, COPA, Niyyali, just to name a few, Nabiel has successfully reshaped Jeddah’s culinary scene with his commitment to delivering exceptional dining experiences. Nabiel has also been commended Director of Food and Beverage in Saudi Arabia for Hotelier Magazine and nominated Shangri-La Jeddah’s dining venues in numerous restaurant categories such as Time Out.

“I am thrilled to join the team in Muscat and to bring some new concepts to the local dining scene and continue the path in shaping Shangri-La Barr Al Jissah and Al Husn as a key leading dining destination”, concluded Nabiel El- Nakib.

Nabiel career spans over two decades with roles in food and beverage across continents; the St Regis in Texas, the Fat Duck Group in UK where the restaurant was awarded it first Michelin-star in 2013 and ranked 54 in Top 100 UK restaurants in 2015, several key leadership positions across UAE at Shangri-La Dubai, Mariott hotels, and Shangri-La Jeddah.  

Meet Eric Fettke, Executive Chef, Shangri-La Muscat 

With an impressive 25-year culinary journey spanning Europe, Eastern Europe, the Middle East, Southeast Asia and Africa, Eric brings a wealth of expertise and experience to Shangri-La Muscat’s kitchen brigade. Previously holding the esteemed position of Executive Chef at the InterContinental Mauritius Resort, Eric's track record within the IHG family spans through the past 23 years. 

The forte of the seasoned Chef lies in managing large banquet events and during this tenure at IHG Vietnam in 2020, the hotel was awarded the Best Conference and MICE Hotel Vietnam and Best Business Hotel Vietnam by World Travel Awards multiple years in succession. 

Eric’s culinary abilities and leadership skills as well as his business acumen have been proven progressively over two decades by running successful and profitable kitchens while still delivering unique dining experiences at the highest level.

In his new capacity, the German and South African national will play an integral role in overseeing the kitchen operations and culinary management across the hotel's 14 dining venues including the internationally acclaimed venue Aangan by Rohit Ghai, the banquet catering functions, as well as its food safety management system.

Shangri-La Barr Al Jissah and Shangri-La Al Husn are thrilled to welcome the two leaders within its executive team, stated Nick Flynn, Hotel Manager for Shangri-La Al Husn and further added, “we are very excited to have two Food and Beverage experts on board and who will be working strategically together to create new, innovative and promising culinary journeys for our guests and aligned to the hotel’s vision for delivering excellence, innovation and leaving a positive impact for our stakeholders.”

Mercure Hyderabad KCP appoints Suraj Kumar Gupta as Front Office Manager

Hyderabad, April 2024 - Mercure Hyderabad KCP announced the appointment of Mr. Suraj Kumar Gupta as the new Front Office Manager for the property. In his new role, Suraj will spearhead the maintenance of established quality and service standards while adeptly managing the front office operations to ensure an unparalleled guest journey. With his innovative approach, Suraj is committed to enhancing service standards and values, thereby exceeding guest expectations.

With over a decade of experience in the hospitality industry,  Suraj is poised to leverage his expertise in elevating guest experiences at Mercure Hyderabad KCP.  He has worked with a few of the leading hospitality chains such as Aloft Whitefield Hotel, Bangalore Novotel & Ibis Bengaluru ORR, Novotel & Ibis Chennai OMR, and The Park Hotels Chennai.

Mr. Parag Shah, General Manager of Mercure Hyderabad KCP said “We are thrilled to welcome Mr. Suraj Kumar Gupta to the Mercure Hyderabad KCP family. With his proven track record and passion for hospitality, we are confident that he will enhance our service standards and contribute significantly to our continued success."

Speaking on his appointment, Mr Suraj Kumar Gupta said, "I am thrilled to join the exceptional team at Mercure Hyderabad KCP. It's an honour to contribute to the property's legacy of service excellence and work towards creating unforgettable experiences for our guests. Together, we will ensure that every guest feels welcomed and valued throughout their stay."

DoubleTree by Hilton Goa Panaji appoints Surjeet Singh Rawat as Food and Beverage Manager

Surjeet Singh Rawat
will play a crucial role in overseeing and managing all aspects of the hotel's food and beverage operations, meeting high-quality standards as set by the hotel, offering excellence in enhancing guest dining experiences.

He will also be responsible for staff training and development to strengthen daily on-ground momentum, inventory and financial planning and management. Serving in the hospitality industry for the past 8 years, Surjeet is a seasoned professional and has been associated with various hospitality brands across India. A high-spirited individual with a detail-oriented approach to his duty, Surjeet’s last stint was with Hilton & Hilton Garden Inn Bengaluru Embassy Manyata Business Park as part of the preopening team. Within a year was promoted to Asst. F&B manager and promoted to F&B manager by virtue of an internal transfer.

He has been associated with Hilton for about 2 years starting as a Restaurant manager and served as an integral part of the team with his proficient and exemplary management skills. Prior to that, he has been part of brands like IHCL and Marriott Hotels. He is also an alumnus of IHM Kufri, Shimla.

Commenting on the announcement, Mr. Harshad Nalawade – General Manager, DoubleTree by Hilton Goa Panaji stated, “Surjeet is a high-energy and intuitive individual who has the ability to provide exemplary service to all his guests. With a rich background in the hospitality industry and extensive experience with the Hilton brand, he brings valuable insights to benefit the hotel. We eagerly anticipate his contributions to our teams, confident that his presence will foster both team growth and brand expansion simultaneously.”

Surjeet expressed his excitement over his new role, “I am always delighted when work takes me places and more so when it happens within the family, in this case Hilton. I am a proud Hilton team member and I look forward to utilizing my expertise to create memorable gastronomy experiences for our guests.”

Surjeet is an ardent supporter of Real Madrid, displaying a deep love for the game of football so much so that he proudly owns more Real Madrid jerseys as compared to Business suits. His relocation to Goa is seen as an opportunity to further ignite his passion for the sport.

Atmosphere Core Announces Two Key Senior Appointments

Anupam Banerjee joins as the Vice President of Food & Beverage and Euan Blake joins as the Assistant Vice President of Communications at Atmosphere Core.

Maldives, March 2024 – International hospitality company, Atmosphere Core, has announced two strategic senior corporate appointments. The company welcomes Anupam Banerjee as the Vice President of Food & Beverage and Euan Blake as the Assistant Vice President of Communications. Based in the Maldives, the leaders will be responsible for Atmosphere Core’s three brands, THE OZEN COLLECTION, COLOURS OF OBLU, and Atmosphere Hotels & Resorts. 

Salil Panigrahi, Managing Director of Atmosphere Core, says “Anupam and Euan join us at an exciting point as we are expanding our global footprint. They bring to the table expertise and industry acumen that will further support our growth and help drive performance. In addition, their dedication and passion make them a perfect fit for the Atmosphere culture of “Joy of Giving.”

Mr. Anupam Banerjee

Vice President of Food & Beverage, Atmosphere Core

Anupam Banerjee has built a reputation for excellence and innovation over a global culinary journey spanning from China to the USA. He will drive brand distinction and take forward Atmosphere Core’s reputation for creating award-winning culinary experiences. A natural leader, Anupam believes in fostering a culture of creativity and resilience. He will be overseeing the F&B teams at all resorts within the growing company portfolio. 
During a successful career spanning over two decades, Anupam has held various leadership roles at prestigious international brands. Before joining Atmosphere Core, he served as the Director of F&B at The St. Regis Bangkok, where he handled four outlets including a speciality restaurant awarded with one MICHELIN Star. Anupam’s passion for food and beverage extends beyond the kitchen, evident in a deep commitment to preserving the soul of hospitality amidst challenges.

Mr. Euan Blake

Assistant Vice President of Communications, Atmosphere Core

A seasoned hospitality professional, Euan Blake brings to the role a holistic approach that taps into his multifaceted skill set spanning Public Relations, Sales and Marketing, and insights into hotel operations. He will be handling the company’s Maldives portfolio of eight operational resorts within three brands, as well as positioning the latest property RAAYA BY ATMOSPHERE set to open in July 2024. Euan will lead the company’s global communications strategy, amplify brand stories, and build share of voice, while also overseeing the company’s extensive network of PR agencies across the globe.

With a degree in Hotel Management, Euan gained hands-on experience in operations early in his career. Subsequently pursuing a passion for marketing communications, Euan spearheaded strategic initiatives around the world specialising in launches and repositioning of real estate assets. Before joining Atmosphere Core Euan served as the Cluster Marketing Manager Indian Ocean Region & Special Corporate Projects at JA Resorts & Hotels, and specifically in the Maldives, previously held the role of Regional Director of Sales for COMO Hotels

Four Seasons Hotel Bengaluru Welcomes Binay Kumar Singh as Director of Sales

Four Seasons Hotel Bengaluru is delighted to announce the appointment of Binay Kumar Singh as the Director of Sales. With over 18 years of extensive experience in the hospitality sector, Binay brings with him a wealth of knowledge and a passion that personifies the commitment to service excellence and unparalleled guest experiences that define Four Seasons standards.

Binay's journey in the hospitality industry has been marked by a remarkable dedication to excellence, evident in his track record of achieving outstanding results. At his previous role at Taj Yeshwantpur, Binay spearheaded initiatives that led to a remarkable revenue growth of 126% year-over-year, surpassing targets and setting new standards for the hotel. Prior to joining Four Seasons Hotel Bengaluru, Binay served as the Director of Sales at Taj Bekal Resort and Spa, where he played a pivotal role in enhancing the property's reputation as a premier luxury destination. His passion for leading, motivating, and inspiring teams resonates with Four Seasons' dedication to empowering employees to exceed expectations and create memorable moments for guests. 

Binay's expertise extends beyond sales and marketing to encompass various facets of hotel operations, including business strategy, financial analysis, customer relationship management, and revenue management. His leadership skills, coupled with a keen understanding of market dynamics, have consistently contributed to the success of the properties he has been associated with. Joining Four Seasons Hotel Bengaluru marks a natural progression for Binay, as he embraces the opportunity to contribute to a brand renowned for its unwavering commitment to personalized service, attention to detail, and luxurious experiences. His strategic prowess, coupled with his passion for innovation and continuous improvement, perfectly aligns with Four Seasons' relentless pursuit of excellence in every aspect of guest satisfaction.

“Binay's appointment underscores Four Seasons Hotel Bengaluru's ongoing commitment to exceeding guest expectations and setting new benchmarks for service excellence. The team eagerly anticipates leveraging Binay's expertise to further enhance the hotel's reputation as a preferred destination for discerning travellers,” says Shalabh Arora, Director of Marketing.

Outside of work, Binay enjoys adventure holidays, sports, and traveling, reflecting his dynamic personality and zest for life. 

Fortune Hotels welcomes Ajinkya Salunkhe as General Manager of Fortune Select Global, Gurgaon

Ajinkya Salunkhe

Fortune Hotels, a member of ITC’s hotel group has appointed Ajinkya Salunkhe as the new General Manager of Fortune Select Global in Gurgaon.

This strategic addition to the leadership team underscores Fortune Hotels’ unwavering commitment to delivering unparalleled services and exceptional guest experiences.

Bringing nearly two decades of invaluable industry expertise and demonstrated leadership prowess to his new role, Ajinkya Salunkhe is poised to steer Fortune Select Global toward new heights of excellence.

Salunkhe embarked on his illustrious journey in the hospitality realm at the iconic Taj Mahal Mumbai. Since then, he has cultivated his skills and honed his craft through various prestigious appointments with renowned hospitality brands, including InterContinental The Lalit Mumbai, The Westin Pune Koregaon Park, Marriott Hyderabad, J W Marriott Bengaluru, J W Marriott Mumbai Juhu, Courtyard Marriott Pune, Hyatt Regency Kolkata, and most recently, The Waverly Hotel & Residences Bangalore, where he served as General Manager.

As the newly appointed General Manager of Fortune Select Global, Gurgaon, Salunkhe will oversee all facets of operations, ensuring seamless execution, exceptional guest service, and effective team management. His rich blend of experience and proven track record positions him as an invaluable asset to the Fortune Hotels family.