World of Hyatt and Headspace Launch New Series to Help Travelers Find A Good Night's Sleep

Hyatt’s award-winning loyalty program, World of Hyatt, in collaboration with Headspace, the world’s most accessible and comprehensive mental health platform, today debuts a new exclusive video series, Headspace’s Science Behind Sleep, presented by World of Hyatt, extending care for guests and members by providing access to expert and science-backed tips on how to get better sleep while traveling. The new sleep series is available in guestrooms at nearly 400 Hyatt hotels and within the Headspace app beginning today, Nov. 14.

Three-in-four consumers say that sleep quality is the most important factor when traveling and are more likely to take advantage of amenities designed to improve their sleep, based on a recent survey* Hyatt conducted. Filmed at Park Hyatt Aviara Resort, Golf Club & Spa in Carlsbad, Calif., the series explores sleep’s vital role in maintaining our overall wellbeing both pre, during and post-trip through a science-based approach. Created in collaboration with World of Hyatt, led by Headspace’s Dora Kamau, Meditation and Mindfulness Teacher, and advised by renowned Sleep Expert and Psychologist, Dr. Aric Prather, each episode is infused with scientific research and tips for managing common sleep struggles.

Traveling can often stir a whirlwind of emotions – from the anticipatory thrill to the underlying stress of planning. These emotions can significantly impact travelers’ sleep once they reach their destination. The series explores practical scientific-backed steps travelers can take before and during their trips to seamlessly transition into a restful state, ensuring they can fully savor their trip or stay focused on their work projects without the interference of sleep troubles.

The series will take guests through five episodes:

Befriending Jet Lag – includes tips to handle circadian misalignment to lessen the impact of jet lag

Creating a Travel Bedtime Routine – provides suggestions to make new environments feel more like home to help with the transition process while traveling

Eat and Drink Smarter – mindful choices to make when traveling to protect your sleep and not interrupt your sleep cycle

Dealing with Night Time Wake-Ups – covers tools to help you get back to sleep for every scenario

The Power of Morning Sunlight – explores ways to naturally support your internal body clock using the sun and boosting your overall wellbeing

“Traveling, whether for business or pleasure, brings with it a range of emotions, including excitement, anxiety and stress, all which can affect our sleep quality,” says TJ Abrams, Vice President of Global Wellbeing, Hyatt. “To ensure guests and members are feeling their best, no matter where they lay their heads, the video series is designed to help our guests, members, customers and colleagues on their wellbeing journeys.”

Travelers can check out the first episode of the new series on Hyatt’s YouTube Channel today and guests and members will have access to the entire series on guestroom TVs across nearly 400 participating Hyatt hotels.

“Through the synergy of Headspace's expertise in sleep hygiene and scientific insights, combined with Hyatt's commitment to world-class hospitality and guest wellbeing, together, we're uniquely positioned to help guests unlock the secrets to their best sleep yet,” said Emma Nemtin, Head of Consumer Partnerships and Distribution at Headspace. “We hope that Hyatt guests learn useful tips with each video and are able to apply them to their daily lives and sleep routines to better their mental health and wellbeing.”

Hyatt and Headspace’s industry-leading collaboration began in 2019, to make mindfulness exercises, guided meditations and sleep content more accessible to guests, World of Hyatt members and customers, as well as for global Hyatt colleagues who have access to a complimentary Headspace subscription. In 2023, Hyatt and Headspace continued to expand their offerings with premium colored noise content. Available via the World of Hyatt app and in-room televisions at select properties across the U.S., Canada and Mexico, guests, members and colleagues can enjoy a complimentary sampling of relaxing sounds from Headspace’s premium colored noise collection to help them drift off, relax or focus.

In addition to guests, members and colleagues, Hyatt is extending its purpose of care to help enhance sleep routines, Hyatt is also providing complimentary, one-year subscriptions to Headspace to support non-profit organizations, including Salt & Light Coalition Chicago, ReStore NYC, University of Maryland Safe Center for Human Trafficking Survivors, Safe House Project, BEST Alliance and Survivor Alliance.

Renaissance Hotels Fuels Local Discovery on a Global Scale with the Debut Of ‘R FINDS’ Digital Marketplace

With a global presence spanning nearly 40 countries, Renaissance Hotels, part of Marriott Bonvoy’s distinguished portfolio of over 30 hotel brands, has embraced local discovery as its defining characteristic, connecting travelers with the vibrant spirit of neighborhoods worldwide. Each property reflects the unique culture and character of its surroundings through thoughtfully designed spaces, the guidance of Renaissance Navigators, and its annual Global Day of Discovery, a lively celebration of local businesses held at each of the brand’s 170+ properties around the world.

Today, on the 10th anniversary of Global Day of Discovery, Renaissance Hotels’ celebration of localism takes on new significance with the debut of R FINDS – a global digital marketplace celebrating and supporting local artisans, creators, and small businesses, and connecting travelers to the heart of the communities that Renaissance Hotels co-exist within. Beginning with 175+ products representing Renaissance Hotels’ 175+ properties across the globe, R FINDS is more than an online marketplace — it’s a cultural bridge that brings the soul of each property’s neighborhood to travelers everywhere, offering exclusive access to hidden gems and small businesses around the globe.

The new platform has been curated with the support of Renaissance Hotels’ Navigators, the brand’s onsite experts with deep-rooted connections to the community. Now, in addition to providing the best local discoveries for guests to savor, shop, sip and see, the Navigators’ expertise offers consumers an authentic way to discover and support the best - and often hidden - creative businesses in the neighborhoods they call home. From handcrafted goods and artisanal foods to bespoke home decor and wearable art, the array of products has been curated to embody the distinctive spirit of Renaissance neighborhoods. The commission-free marketplace empowers local artisans and entrepreneurs by providing them with global exposure without additional costs, directly benefiting the small businesses that fuel these communities.

“With the launch of R FINDS, we’re evolving Global Day of Discovery from a one-day celebration of localism to a platform that fosters meaningful connections year-round,” said Jennifer Connell, Vice President and Global Brand Leader of Premium Distinctive and Collection Brands at Marriott International. “This digital marketplace connects travelers instantly to unique makers from around the world, proving that our commitment to generating positive and sustained impact for our neighbors extends far beyond the walls of each hotel.”

Global retailers will include brands such as Amorío from Mexico, EIRA from India, Larimar from the Dominican Republic, Suraquia from Spain, and Mince from Thailand; along with US retailers like Chicago’s Sunday Standard, Ox & Pine Leather Goods from Texas, and Meyer the Hatter from New Orleans.

Additional highlights from the marketplace include fragrances, vintage posters, watches, jewelry, home goods, purses, and apparel, with products, such as the brand’s custom blended honey kit, to be added in early 2025. The honey kit will include unique tasting profiles representing three destinations, including Edisto Gold Honey from Charleston, South Carolina, Heaven’s Honey from Chicago and Manoa Honey & Mead from Wahiawa (Oahu), Hawaii. The kit will also include corresponding cocktail recipes curated from each nominating hotels’ Evenings Ritual program.

With an editorially driven approach, the site features curated content from Wallpaper* magazine and contributions from celebrity guest editors, such as James Beard Award-winning chef, artist, and advocate Sophia Roe, as well as other notable tastemakers. Through these collaborations, R Finds reinforces Renaissance’s commitment to daily discovery, offering thoughtful perspectives on the people, products, and stories that make each neighborhood unique.

“Arriving at a time of the year when countless small business owners that make up our vibrant communities are being recognized and supported, I’m honored to help craft, shape, and share the stories of local communities that connect to travel experiences,” said Sophia Roe. “R Finds is a natural platform for stories that reflect the commitment Renaissance Hotels has to making an authentic difference in local communities – and creating memorable, meaningful experiences for travelers.”

Renaissance Hotels worldwide will celebrate Global Day of Discovery today, November 19th, where each property will host immersive, community-focused events with the centerpiece of the celebration being the launch of R Finds. Connecting travelers and locals from all parts of the globe, Renaissance Hotels’ new platform not only honors its properties but also uplifts the people and communities that make each destination worth discovering.

To discover intriguing neighborhood finds from around the world all in one place or for more information on R Finds, visit www.R-Finds.com. To learn more about Renaissance Hotels, visit www.renhotels.com.

Sonny's BBQ Introduces Mobile App with Exclusive App-Based Rewards Program

Sonny's BBQ, the mission-driven BBQ restaurant known for quality BBQ and spreading kindness in the communities they serve, has recently launched their mobile app and a new, app-exclusive rewards program as a part of their larger brand commitment to meeting the changing needs and priorities of their guests in today's unique economic environment, offering deals while maintaining portion size, guest experience and product quality.

"We're proud to offer guests new and convenient ways to get value from our Pitmaster-crafted BBQ menu," said Peter Frey, chief brand officer at Sonny's BBQ. "Our guests turn to us to make life easier, to savor each small moment and celebrate big occasions, and it's our focus to meet them where they are - their phones, computers and their dining tables. That means continuously evolving how we connect – not only by providing unprecedented value in today's budget-conscious world, but also by offering digital solutions that will continue to meet our guests' needs in this mobile era."

To build their mobile app, Sonny's BBQ partnered with Thanx, whose industry-leading technology is paving the way for guest engagement and loyalty solutions. The BBQ brand's mobile app performance numbers indicate a desire from guests for additional convenient ways to engage with the brand that work with their lifestyle. Since its initial release in June, the mobile app has seen over 57,000 downloads and over 160,000 digital orders. With a notable 83 percent app cart conversion rate, over 20 percent higher than the brand's current web conversion rate, as well as a 29 percent conversion rate from email subscribers, it remains evident that meeting consumers' increasing desire for seamless mobile ordering experiences is crucial.

"Bringing this mobile app and loyalty program to life has introduced yet another avenue to meet our guests where they are," said Katie Love, director of brand management at Sonny's BBQ. "We've put our digital transformation to the test in recent years by introducing new data-driven marketing initiatives, a new website with a streamlined user experience and a variety of guest-centric pick-up and ordering solutions, all while keeping that in-person connection and spirit at the heart of the guest experience to ensure customer satisfaction."

Guests who sign up for the brand's updated loyalty rewards program can earn 10 points for every dollar spent and will receive $5 off an entree in their first app order upon sign-up. Points can be redeemed for unique offers as they accumulate, such as a free order of BBQ Pork Egg Rolls or a Pick 2 Combo, giving guests the flexibility to choose the rewards that best suit their tastes. Users earn points with every order.

Michelin Stars Align for Mountains Meets Dining Experience at Phulay Bay, a Ritz-Carlton Reserve

What happens when two Michelin Star chefs come together for an exquisite fusion? The bar for gastronomy is astronomically raised. Phulay Bay, a Ritz-Carlton Reserve, the ultra-luxurious sanctuary on the serene shores of the Andaman Sea welcomed Chef David Hartwig of IGNIV Bangkok for a sensational Four Hands dinner with Chef Christian Herrgesell of Phulay Bay. The exclusive six-course fine-dining journey was hosted at Lae Lay, the contemporary restaurant overlooking the serene Andaman Sea.

David Hartwig, Head Chef of IGNIV Bangkok, the highly acclaimed Michelin-starred Swiss restaurant at The St. Regis Bangkok. Discerning guests invited to embark on an unforgettable journey from the Mountains to the Sea. In this elegant setting, as the sun sets and casts a golden glow over the ocean, Chef David introduced guests to his original culinary style which is influenced by his Alpine heritage. It was complemented by the Asian-inspired gastronomy and Andaman flavours of Phulay Bay’s own Michelin-rated innovator, Executive Chef Christian.

The two creative geniuses combined their talents to craft a sublime six-course menu pairing exceptional imported ingredients with locally-sourced and seasonal produce, all cooked to perfection and artistically presented. Having been greeted with a series of subline snacks, this culinary voyage featured fine flavours from the land and sea, with shared appetizers, two exquisite fish courses, a mouth-watering main course by Chef David and Chef Christian’s delectable dessert, followed by handcrafted petit fours for a fine-dining experience like no other.

Swiss-born David Hartwig was handpicked by IGNIV’s founding chef, Andreas Caminada, to bring the concept’s unique sense of joie de vivre to diners in the Thai capital. Having previously worked at world renowned restaurants including Maaemo in Oslo, The NoMad Hotel in New York, and Schloss Schauenstein, the three-star Michelin restaurant in Switzerland, he is now delighting guests with his unique Swiss sharing concept at IGNIV Bangkok, which has been awarded a Michelin star for three consecutive years.

This makes him the perfect partner for Phulay Bay’s Chef Christian, a leading chef and concept creator from Germany who previously spent 10 years at the world-famous Restaurant Tim Raue in Berlin, which holds two Michelin stars and consistently features on The World’s 50 Best list. Since moving to Krabi in 2023, he has delighted hotel guests and experience-seeking diners with his extraordinary culinary creations.

“IGNIV Bangkok is one of the most innovative and acclaimed restaurants in Thailand, so we were delighted to welcome Chef David to Phulay Bay for this one-of-a-kind occasion. Together with Chef Christian, these gastronomic masterminds will bring their distinct sense of style, skill and flair to craft a menu that stimulates the senses and lives long in the memory,” said Vidya Sagar, General Manager, Phulay Bay, a Ritz-Carlton Reserve.

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Note to the Editor

For more information or interview requests, please contact:

Nidhie Raj Singh | BRANDit India | nidhies@branditindia.com | +91 99992 66134

About Phulay Bay, a Ritz-Carlton Reserve – Krabi, Thailand 

Phulay Bay, the world’s first Ritz-Carlton Reserve property, is located in Krabi, Thailand set along the scenic shores of the Andaman Sea. Phulay Bay represents a departure from the ordinary and is designed for travelers seeking rare, exotic and authentic experiences in the most remote corners of the world. The property features 54 spacious villas with private plunge pools, rainforest showers, indoor and outdoor baths and showcases scenic tropical garden or ocean views. Amenities include an 11-room treatment spa, a selection of formal and casual dining options, infinity pool, 1,400 square-foot meeting and event space, and an array of local attractions, including white-sand beaches, coral reefs, lush rainforests, caves, waterfalls and exploration of the nearby Phi Phi Islands. 

Prebiotic Soda is the newest in thing!

Prebiotic Soda

Introducing Prebiotic Soda, a unique beverage that brings together the refreshing fizz of soda with the health benefits of prebiotics.

What sets Prebiotic Soda apart?

Unlike traditional sodas that are laden with artificial ingredients and excessive sugars, Prebiotic Soda is crafted with natural flavors and sweetened with prebiotic fibers. These fibers act as a food source for the beneficial bacteria in your gut, promoting a healthy digestive system and overall well-being.

Delicious and Nourishing

Each sip of Prebiotic Soda tantalizes your taste buds with a burst of flavor while actively supporting your gut health. Whether you choose classic cola, zesty citrus, or fruity berry, our range of flavors caters to every palate.

The Perfect Pick-Me-Up

Whether you need a refreshing drink on a hot day or a tasty accompaniment to your meal, Prebiotic Soda is the ideal choice. Feel good about treating yourself to a beverage that not only tastes great but also contributes to your digestive health.

Join the Prebiotic Soda Revolution

Make the switch to a soda that cares for your well-being. Embrace the crisp, bubbly goodness of Prebiotic Soda and experience a new way of enjoying a classic drink.

Prebiotic Soda - Where Taste Meets Wellness.

Prebiotic Soda Recipes

Here are some recipes for prebiotic sodas that are not only delicious but also beneficial for gut health:

Homemade Ginger Ale

Ingredients:

• 2 cups grated ginger

• 1 cup sugar

• 1/2 cup lemon juice

• 1/4 tsp salt

• Sparkling water

Instructions:

1. In a saucepan, combine grated ginger, sugar, and 2 cups of water. Bring to a simmer and cook for 5 minutes.

2. Remove from heat and let it cool. Strain the liquid to remove ginger fibers.

3. Mix in lemon juice and salt.

4. To serve, mix ginger syrup with sparkling water in a 1:3 ratio. Adjust to taste.

Blueberry Mint Soda

Ingredients:

• 1 cup fresh blueberries

• 1/4 cup fresh mint leaves

• 1/2 cup honey

• 1/4 cup water

• Sparkling water

Instructions:

1. In a blender, puree blueberries, mint leaves, honey, and water until smooth.

2. Strain the mixture to remove solids.

3. Mix the blueberry mint syrup with sparkling water in a 1:4 ratio.

4. Serve chilled over ice.

Pineapple Coconut Refresher

Ingredients:

• 1 cup pineapple chunks

• 1/2 cup coconut milk

• 1/4 cup maple syrup

• 1/2 tsp vanilla extract

• Sparkling water

Instructions:

1. Blend pineapple chunks, coconut milk, maple syrup, and vanilla extract until smooth.

2. Strain the mixture for a smoother texture.

3. Mix the pineapple coconut syrup with sparkling water in a 1:3 ratio.

4. Enjoy the tropical flavors over ice.

These prebiotic soda recipes are not only refreshing but also support gut health by providing nourishment for beneficial gut bacteria. Feel free to customize the ingredients to suit your taste preferences.

Marriott International Becomes First Hospitality Company to Introduce Neuroinclusive Practices at Its Largest Customer Events

Leveraging work from Google Xi’s The Neu Project, Marriott strives to create a more inclusive experience for meeting attendees

Marriott International, Inc., a hotel industry leader for more than 95 years, today announced its commitment to incorporate neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees. These practices are initially being previewed at Marriott’s Corporate Partnership Customer Conference, THE EXCHANGE, currently taking place November 28 through December 1, 2023 at the JW Marriott Desert Springs Resort & Spa in Palm Springs, CA.

Approximately 15-20 percent of the world’s population has neuro differences, including ADHD, obsessive-compulsive disorder, autism, dyslexia, epilepsy, and Tourette Syndrome.* In 2022, the Google Experience Institute launched The Neu Project in order to demystify and educate event professionals on the design of more neuroinclusive experiences through a helpful guide and checklist.

The following neuroinclusive practices will be incorporated at Marriott-hosted customer meetings and events of 250 people or more:

Quiet Room: A dedicated room will be available during Marriott customer events for recovery from sensory overwhelm, restoration and regulation. Designed to foster the physical, emotional, and mental well-being of attendees, the room will serve as a calming retreat where guests can break from the event to manage fatigue, overload and/or sensory needs.

Tools and Resources: At registration, event attendees will have the opportunity to request various tools to better accommodate their needs, including sensory & fidget toys, noise canceling ear plugs, sleep masks, sunglasses, printed agendas and venue maps, and details about loud music, flashing lights or surprise moments taking place during the event.

Closed Captioning for Main Stage Presentations: Real-time subtitles and captions will be available on-screen during main stage event and conference presentations.

“Grounded in our commitments to innovation and inclusion, Marriott is dedicated to making meetings and events more accessible for everyone,” said Drew Pinto, Executive Vice President and Chief Revenue & Technology Officer, Marriott International. “The Neu Project is a driving force in this space, and we look forward to working jointly with them, along with the neurodivergent community, to deepen our understanding of neurodivergent needs in order to truly welcome all.”

Over the past two years, Marriott has collaborated closely with The Neu Project to learn directly from the neurodivergent community. The company has already begun implementing various neuroinclusive practices at its recent customer events, including a quiet room and tools and resources at both THE EXCHANGE: Association Masters in Phoenix, AZ and THE EXCHANGE: Europe in Madrid, Spain. Last month, Marriott and The Neu Project also implemented a quiet room for attendees at IMEX America, an annual industry event in Las Vegas, NV where members of the global business events community come together.

Looking ahead to 2024, Marriott will further its neuroinclusion efforts by conducting active listening sessions with the community through conversations with The Neu Project and people who are neurodivergent, which will help shape future content.

“The Neu Project was born out of a desire to rethink event experiences post-pandemic, and has since grown into a major initiative that is driving change at events across industries,“ said Megan Henshall, Global Events Strategy at Google. “Marriott understands that creating environments where differing perspectives and experiences can come together boosts creativity, and we have witnessed their passion for increasing inclusivity at meetings and events. We’re excited to continue working with them as we strive to create more inclusive experiences with and for the neurodivergent community.”

Marriott’s implementation of neuroinclusive practices for meetings at select hotels builds on its fundamental core values of advancing diversity, equity and inclusion. Through third-party partners like Disability:IN, the leading nonprofit resource for business disability inclusion worldwide, Marriott offers a variety of resources to improve accessibility at meetings, events and conferences.

For more information on Marriott International’s meetings and events offerings and capabilities, visit https://marriottbonvoyevents.com/.

Novotel Visakhapatnam Varun Beach Breaks Barriers by Launching Braille Menus for the Visually Impaired

Novotel Visakhapatnam Varun Beach, a distinguished member of the Accor group, proudly heralds a breakthrough initiative in inclusivity with the launch of Braille menus. This historic step, unveiled at the renowned Indian specialty outlet, Zaffran, marks the hotel as the pioneer in Andhra Pradesh, fostering empowerment and equality for all.

The inauguration ceremony witnessed esteemed officials, including District Blindness Control Society Coordinator Dr. Vishwamitra, HOD Ophthalmology, Visakhapatnam, along with dignitaries from Andhra Medical College and Varun Group, gracing the momentous occasion.

Our ethos revolves around fostering inclusivity, ensuring every individual feels esteemed and embraced emphasized Mrs. Lakshmi Sridhar , General Manager at Novotel Visakhapatnam Varun Beach and The Bheemili Resort manaed by Accor.

The event welcomed luminaries such as Dr. G. Butchi Raju, Principal of Andhra Medical College, Dr. Allu Padmaja, Head of DREH, and Dr. Vasupalli Ravi, HOD, Anesthesia & CCM, KGH. The revelation of the Braille menu brought heartfelt joy to visually impaired guests, enabling them to independently explore and order from the menu.

This trailblazing move underscores Novotel Visakhapatnam Varun Beach’s dedication to fostering a more inclusive and hospitable environment within the hospitality industry. The Braille menus signify not merely a menu but a gateway to empowerment and independence for the visually impaired.

Additionally, the event was graced by Mrs. Lakshmi Prabhu Kishore, Director, Varun Group, further emphasizing their commitment to inclusivity and diversity. As part of this commitment, Novotel Visakhapatnam Varun Beach employs six visually impaired individuals across various departments. Two of these remarkable employees were present during the event, delighting in reading the Braille menu and placing their orders, symbolizing the triumph of inclusivity in action.

Skyscanner Launches New Generative Ai Tool

Global travel marketplace Skyscanner has launched a new search discovery and inspiration tool, powered by generative AI. Called “Dream and discover with AI”, the tool is initially launching in beta in Australia, India, and Singapore to test traveller behaviour when it comes to using AI for trip planning, with other markets set to follow.

Powered by Open AI’s Chat GPT technology, travellers can ask open ended statements and questions such as “Best cities for cultural tours” or “What are some hidden gems in Europe?”. It also includes a variety of prompts ranging from “Short flights next weekend” to “Foodie city breaks”. The tool will then generate travel ideas and recommendations as well as three destination suggestions with links to the best flight options for each.

Unlike other generative AI travel tools and chatbots, imagery is combined with rich destination descriptions to highlight the unique characteristics of each suggestion. Upon deciding a destination, travellers are taken straight into Skyscanner’s flight search funnel to choose their flight.

Piero Sierra, Chief Product Officer at Skyscanner commented:

“Generative AI is such an exciting technology that we as a travel industry are only just beginning to apply. 56% of travellers are coming to Skyscanner for inspiration so with this beta launch we are looking to understand how it might help travellers in the discovery phases of the travel planning journey, and importantly how they engage with the technology versus existing tools. This one of many experiments we are running to see how generative AI can be incorporated into the core Skyscanner proposition – helping travellers plan and book their trip with ease and confidence - in the future.”

The beta phase will allow Skyscanner to gather feedback, engagement, and conversion data to optimize and enhance future traveller first product development.

www.skyscanner.co.in/discover-with-ai

Banyan Tree Krabi joins hands with a local fishing village, giving visitors an intimate opportunity to help create local products

Banyan Tree Krabi, a luxury 72-key resort situated on secluded Tubkaek Beach, is encouraging its visitors to immerse themselves in the local Southern Thai culture, by joining weekly excursions to a nearby island renowned for producing beautiful batik fabrics and woodcrafts.

The initiative is part of the Banyan Tree Group’s “Stay for Good” programme, launched two months ago, aimed at enticing guests at 5-star hotels worldwide to roll up their sleeves and join neighbouring villagers at work.

At the Balinese property of Buahan, A Banyan Tree Escape, for example, guests spend a day with local farmers, foraging for fruits and edible plants, while at Garrya Nijo Castle Kyoto in Japan, visitors learn how to entwine grass to make traditional thatched roofs for villagers’ homes.

“At Banyan Tree Krabi, we invite our guests to embark on a day’s adventure at the quiet fishing town of Ban Koh Klang on a small island in the middle of the Krabi River,” said Sustainability Manager Ms Thepsuda Loyjiw. “It’s a great opportunity to travel by traditional longtail boat along the river where they might spot some rare bird species and wild monkeys among the mangroves. The island itself is a spectacular natural setting and among the hidden gems we visit is a series of majestic limestone caves.”

A lunch, inspired by home-grown fruits, vegetables and recipes passed down from one generation to the next, is served on a floating restaurant among the mangroves, then the guests meet the villagers and interact.

Among the daily pursuits the foreign visitors can experience are: joining the local craftsmen who intricately carve and create wooden models of longtail boats, which are sold in Krabi as souvenirs; and sitting with the women of Ban Koh Klang who are veterans of batik art, mixing organic dyes and skillfully painting colourful fabrics. Harvesting rice in the fields with a local family is included as a seasonal activity.

Launching the programme in May, Banyan Tree said it hopes the visits will “encourage a deeper connection with each destination while honouring the heritage and traditions and contribute to creating more opportunities for local communities.”

Constantly vying to reduce the hotel’s carbon footprint, in December Banyan Tree Krabi partnered with a local artisan, Souvenirs From the Sea, a project involving beachcombing for refuse and waste products that could be upcycled into sellable items such as tote bags.

Banyan Tree Krabi’s other recent sustainability initiatives include an Earth Day beach clean-up, and the introduction of Forest Bathing, a nature-based educational tour for guests, including children, to help raise awareness about environmental conservation and protecting local flora and fauna.

“Of course, many guests come to a serene destination to relax, to enjoy cocktails at sunset, spa treatments, and wining and dining,” said Loyjiw. “However, they also want to see the local customs, and nothing feels better than giving something back to the community.”

For more information, contact Banyan Tree Krabi at: krabi@banyantree.com or tel: +66 75 811 888.

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IHM Ranchi organizes interactive session themed “Coffee with GMs” at the institute premises

The Institute of Hotel Management (IHM), Ranchi organized an interactive session with the industry leaders on the theme “Coffee with GMs” for the final year students of the institute. The event witnessed the presence of Mr. Hemant Mehta, General Manager, Hotel Radisson Blu, Ranchi, Mr. Amit Kaushik, General Manager, Hotel Royal Retreat, Mr. Asit Kundu, General Manager, Capital Residency, Mr. Kallol Sengupta, General Manager, Hotel Green Horizon and Mr. Brajesh Gupta, General Manager Hotel Le Lac Sarovar Ranchi.

The program was set-up through a casual interaction among the General Managers and the students focusing on the career development tips, success stories and fun- filled memories from their academic and professional journey. Decades of experience and the struggle and success stories of General Managers included focus on the personal development, self-confidence, self-presentation changing industry trends and best practices, hard work and dedication, effective management styles, conflict management, budgeting and financial management in the various roles during the long spanning career in the hospitality industry. The students were enthusiastic and energetic throughout the session and they asked various questions and queries related to personal and professional life and the secret behind their success and management styles to which all the General Managers were humble to address the gathering.

The event was moderated by Dr. Bhupesh Kumar, Principal, IHM Ranchi and all the teachers were also present during this occasion. Coffee with GM is a unique initiative by IHM Ranchi where the industry experts and budding hoteliers come together on the same platform eliminating the hesitations and boundaries of interaction through heart. The program concluded with a hi- tea wherein delicious burgers, pizza and coffee all made by the students were served to the students and guests present on this occasion.

Domino’s Will Deliver, Without An Address

• Domino’s Pizza is rolling out a new technology nationwide that allows customers to receive a delivery almost anywhere, ranging from parks and baseball fields to beaches.

• The Pinpoint Delivery rollout will make the feature available for the first time in U.S. markets.

• Domino’s said a soft launch for Pinpoint Delivery received positive feedback from customers and delivery drivers.

“No address? No problem,” said Christopher Thomas-Moore, Domino’s senior vice president and chief digital officer. “Domino’s is proud to be the first quick-service restaurant brand in the U.S. to deliver food to customers with the drop of a pin.”

The company said a soft launch for Pinpoint Delivery last week across all Domino’s stores nationwide received positive feedback from customers and delivery drivers.

“A pop-up window on the app lets customers know they have four minutes to meet their driver and retrieve their order at the designated pickup spot” near where they placed the order, Domino’s spokesperson Danielle Bulger told CNBC.

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Trainer Tip: PPPP by Annepaul Vemagiri

Trainer Tip: PPPP.

But before that, here is your task of the day.

• Take a Piece of Paper and Paint a P covering the entire sheet.

• Take a Pause and look at your P

• Pick a name that starts with P

• Write 4 Praises for the Person whose name you wrote

My P – Pooja

1.      Pooja you are a superwoman

2.      Pooja you always carry a smile on your face.

3.      Pooja passion towards your work is pure.

4.      I am glad we are friends

Have you got a clue of a Trainer's PPPP ?

If yes, well done! If not, here we go  

PPPP is a technique used by Trainers before, during or end of the training session to test knowledge and to check learning progress while engaging your learners in a classroom or an online session.

Here are the 4 PPPPs in the sequence of their usage

1.      P – POSE A QUESTION

2.      P – PAUSE

3.      P – PICK A NAME

4.      P – PRAISE

1P – Pose a Question

As a trainer we all know that asking questions is one powerful technique that every trainer must use. It is from the list of must have’s.

There are 2 types of questioning and they are Open ended and Closed ended. Both can be used as and when required but the sequence of questioning to test knowledge and learning progress while holding attention of all the attendees at the same time has a trick. Firstly, pose a question towards your learners with your eyes looking around. This would put everyone at attention as they do not know who must answer the question.

While you ask your question, keep your voice loud and clear to be audible to all in the room. Making eye contact is a must, this ensures two things – Get everyone’s attention and also helps you to gauge who could be knowing the answer. The idea is not to embarrass but to encourage participation during the training session.

2P – Pause

Post posing your question, look around, glancing over each one while taking a pause. The pause is to make sure everyone is listening to you. Incase, you notice someone has still not heard you. You may give them time to ask you to repeat.

3P – Pick a name

Out of all the learners sitting in the room, you must pick a name of the person you want to answer your question. Ensure to keep changing the names instead of picking up the same person all the time.

4P – Praise the person

Once you get the right answer, learn to praise. Praise can be in one word like "Bravo", "Superb", "Brilliant" or a phrase like, " that's the right answer". You may also ask everyone in the room to clap for the person. This would also create attention and participation. This also fills your session with good energy. Praise the person and confirm that the answer is right.

As Trainers, you must be able to gauge who has the right answer to avoid embarrassment. To involve all levels of learners, keep a bank of all levels of questions meaning easy to difficult ones so that you can ask as many questions as possible. Make note that you have balanced equally to all.

About The Author

Annepaul Vemagiri

Winner - Asian Education Awards 2023 & Academic Excellence Award for Extraordinary Service & Contribution to Teaching

VISTARA, NOW FIRST AIRLINE IN INDIA TO IMPLEMENT ROBOTIC AIRCRAFT EXTERIOR CLEANING

This mechanized aircraft exterior cleaning solution promises more efficiency, reduces carbon footprint and improves cost-effectiveness

Gurugram, June 2023: Vistara, India's leading full-service carrier and a joint venture of Tata Sons and Singapore Airlines announced yet another industry-first initiative of implementing Aerowash, an automated aircraft exterior washing and cleaning solution introduced by AeroTech Support Services Pvt. Ltd. Operated by a user friendly and wireless remote control, Aerowash is equipped with several safety features and alarm indicators. Its efficient micro-fiber brush drum provides a superior cleaning result of the aircraft exterior surface using a nearly waterless, dry-wash process.

This cutting-edge technology reiterates Vistara’s commitment to adopting innovative solutions to enhance operational efficiencies while also reducing its carbon footprint.  Aircraft detailing (or cleaning) is a critical aspect of maintenance in the aviation industry. Traditionally, it has relied on manual labor, which can be time-consuming, resource-intensive, and prone to human error. However, this mechanized program is not only time efficient but also sustainable. It reduces aerodynamic drag caused due to the accumulation of dirt, dust, grime, etc., and ultimately reduces the aircraft's weight. This directly translates to enhanced fuel efficiency by minimizing fuel burn.

By meticulously maintaining the cleanliness and integrity of the aircraft's exterior, this innovative approach will safeguard against structural damage, prevent corrosion caused by environmental factors and oil/fluid leakages, and extend the lifespan of the aircraft. Vistara has been conducting demo/proof of concept of AeroWash for sometime.

Pankaj Handa, Senior Vice President – Ground Operations, Vistara said, "We are delighted to become India’s first carrier to implement this one-of-a-kind initiative that underscores our unwavering commitment to invest in innovative, purpose-driven technologies since inception. This is yet another step as part of our ongoing efforts towards enhancing efficiencies across various areas of our operations through automation while also constantly looking at improved, and more sustainable ways to do business.”

Dr. Ashwani Khanna, Executive Director, AeroTech Support Services Pvt. Ltd. said, “We are excited to get associated with Vistara as it becomes the first airline to adopt this futuristic technology after a detailed assessment. Vistara is the first airline in India to sign up for this solution and lead the way for other airlines to follow. I am also happy with how the relationship with AISATS has evolved to a collaborative partnership that has the potential to have a deep positive impact on the entire industry in the coming years.”

Vistara is India’s highest-rated airline on Skytrax and TripAdvisor, and it has been the winner of several ‘Best Airline’ awards, besides being lauded for world-class cabin cleanliness and upholding high safety standards. The airline has recently been featured amongst World’s Top 20 Airlines while being recognized as the ‘Best Airline in India and Southern Asia’ for the second time in a row, ‘Best Airline Staff Service in India and Southern Asia’ for the fourth consecutive year, ‘Best Cabin Crew in India and Southern Asia’ for the second time in a row and ‘Best Business Class in India and Southern Asia’ at the coveted Skytrax World Airline Awards 2022. Vistara was also named the ‘Best Overall Airline’ in Central/Southern Asia at the 2023 Regional Passenger Choice Awards. Additionally, Vistara had recently received the ch-aviation Asia’s Third Youngest Airline Fleet award for the second consecutive year.

About Vistara (TATA SIA Airlines Limited): TATA SIA Airlines Limited, known by the brand name Vistara, is a 51:49 joint venture between Tata Sons Private Limited and Singapore Airlines Limited (SIA). Vistara brings together Tata’s and SIA’s legendary hospitality and renowned service excellence to offer the finest full-service flying experience in India. Vistara commenced its commercial operations on January 9, 2015, with an aim to set new standards in the aviation industry in India and it today connects destinations across India and abroad. The airline currently has a fleet of 61 aircraft, including 46 Airbus A320neo, 10 Airbus A321, 1 Boeing 737-800NG, and 4 Boeing 787-9 Dreamliner, and has flown more than 45 million customers since starting operations.

The Westin Kolkata Rajarhat launches its first Water Bottling Plant to replace plastic

Kolkata: A sustainable tomorrow starts with small steps that we, as responsible citizens, can take towards conservation. Resonating with Marriott International’s policy towards sustainability, The Westin Kolkata Rajarhat has taken a step further by adopting a plastic-free solution for drinking water that not only eliminates the use of plastic but also significantly reduces carbon emissions by eliminating the need to transport plastic water bottles over long distances.

The hotel has recently installed an automated bottling plant in collaboration with Lucerne Waters Private Limited, which produces sustainable drinking water and uses biodegradable materials. It aims to reduce the use of single-use plastic. The 304-room hotel is consuming 3000 liters of drinking water every day, which will now be served in glass bottles.

This move not only reduces the amount of plastic waste generated by the hotel but also works towards empowering conservation. Its purposeful commitment serves as an inspiration for other businesses and can help create a more sustainable future where single-use plastics no longer exist. The hotel is committed to promoting responsible and eco-friendly tourism practices and reducing its carbon footprint, blending the characteristics of both responsible tourism and ecotourism.

Commenting on the initiative Mr. Subhash Sinha,General Manager of The Westin Kolkata Rajarhat said, “We are happy to collaborate with Lucerne Waters Private Limited  to develop sustainable solutions which aligns with Marriott International's sustainability policy to constantly strive for greater sustainability across all their operations, enabling them to ultimately reach their wider objectives for both people and planet. This partnership with Lucerne Waters Private Limited marks the hotel's first initiative towards making a positive impact on the environment. The hotel is committed to developing more such environmentally friendly drive that meet such evolving needs and provide innovative approaches to sustainable living”

LUX* South Ari Atoll Welcomes The World’s First Solar-powered Vessel

The 36-meter-long vessel has 515 square meters of solar panels on board capable of propelling the boat

LUX* South Ari Atoll, known for its passion for sustainable travel and development, is proud to be the main partner and welcome the Blue Odyssey sailing project spotlighting Porrima – the world’s first vessel powered solely on renewables by solar, wind and hydrogen energy. It will venture for the first time to the Maldives.

Sailing under the Swiss flag, Porrima has just set sail from Dubai to the Maldives as part of its circumnavigation of the globe and will end its ambassadorship voyage at the opening of Osaka World Expo in 2025, where the innovative experience will be presented in the Blue Pavilion.

The 36-meter-long vessel has 515 square meters of solar panels on board capable of propelling the boat. Its excess energy also converts seawater to hydrogen. Within the Blue Odyssey project, Porrima has already crossed every major ocean twice, with the main purpose of inspiring entrepreneurs and companies to take on planet-friendly initiatives and the best technology to create an impact.

LUX* Hotels & Resorts under The Lux Collective hospitality group has always been in tandem with scientific breakthroughs, especially future-oriented sustainable projects. In the second week of July 2022, LUX* South Ari Atoll will host the legendary boat and its crew on its beautiful island of Dhidhoofinolhu. Besides inviting the resort’s guests and visitors to explore the vessel and attend the conference held on the island, the tour will include dialogues with the government officials in Malé. The resort’s objective of initiating such projects aims to help the Maldives become one of the pioneers of the hydrogen economy.

“We are delighted to be the key partner of Porrima’s Blue Voyage, where this partnership reinforces our Group’s strategic focus on sustainable development and sharing pioneering breakthrough concepts of zero-emissions facilities that operate within natural boundaries. In addition to utilising solar energy at our resort, the support of this project is our way of caring for the ocean and the planet, especially in the Maldives where we are located,” says LUX* South Ari Atoll General Manager Patrice Aira.

“This is a revolution; this is a milestone for the world,” says Professor Gunter Pauli, Founder of The Blue Economy and owner of Porrima. “We want to share how Porrima generates more than enough power and uses this surplus energy to clean the ocean from nano plastic. We want to set new global standards rather than building museum pieces.”

While visiting Maldivian atolls, Porrima will showcase its power solutions: two skysails that offer electric power during the day and night. The combination of solar power and ‘intelligent’ kites, along with the production of drinking water and hydrogen energy will be the main discussion topics during the visit.

Demonstrating how organizations can realise the United Nations’ Sustainable Development Goals (SDGs), this project has also received 2022 WISe.ART NFT Awards for the first-ever sustainable NFT project using solar panels that powered Porrima.

The Porrima Foundation managing the vessel, complements high-tech development strategy with commitment to preserving and regenerating nature. One of these areas is its long-term research of sea life in general and turtles in particular. The network of scientists will record and transmit health data of the Maldivian turtle population for further development. The project team will also learn how local communities create special living conditions for the endangered turtles by visiting dedicated research centers.

Recognised numerously for its sustainable approach, LUX* South Ari Atoll is proud to be associated with this meaningful project with a global impact on the planet’s wellbeing.

Tata Starbucks introduces a Vegan Food Menu in India in association with Imagine Meats

Tata Starbucks introduces a Vegan Food Menu in India in association with Imagine Meats

Hyderabad: June 2022: Today, Tata Starbucks announces the introduction of an all-new vegan product lineup in India. Starting this month, Starbucks is adding three food products: Vegan Sausage Croissant Roll, Vegan Hummus Kebab Wrap, and Vegan Croissant Bun. This lineup is developed in partnership with Imagine Meats, a local plant-based food venture by Celebrity Couple & Entrepreneurs Riteish and Genelia Deshmukh.

The newly-launched vegan food menu provides more vegan options for customers, in addition to Starbucks’ existing beverage customization options with plant-based dairy alternatives such as almond, oat and soy.

As customer interest in vegan choices increase, Starbucks remains committed to introducing newer offerings in locally relevant ways. For Starbucks, expanding vegan menus globally is one of the ways the company is pursuing its goal to reduce its carbon footprint by 50%.

Speaking about the launch, Sushant Dash, CEO, Tata Starbucks Pvt Ltd said, “Customers in India are increasingly looking to explore more vegan food options. Since Starbucks arrived in the India market, we have always aimed to provide locally-relevant choices for vegetarian customers, and this new collaboration with one of India’s home-grown ventures, Imagine Meats, is yet another way to offer our customers more ways to customize their Starbucks Experience with delightful new offerings.”

Commenting on the partnership with Starbucks, Riteish and Genelia Deshmukh, Founders of Imagine Meats said, “Imagine Meats is our heartfelt endeavor towards nurturing a caring attitude regarding the planet while nurturing conscious and sustainable high protein food choices. We are thrilled to be joining hands with Starbucks who supports our vision and to introduce a new vegan food menu in India that offers consumers a simple guilt-free switch to plant-based meat. This unique partnership helps accelerate our efforts towards bridging the gap for non-vegetarians and vegetarians alike, who are actively trying to make a conscious shift towards adopting a sustainable food lifestyle.”

The new vegan product lineup is available in select stores in Hyderabad, Mumbai, Delhi NCR, Bangalore, Goa, Jaipur, Kolkata, and Pune.

As per a September 2021 study by a retail broking company in India*, the plant-based meat market in India is estimated at $30-40 million. The new menu joins a growing list of vegan menu options available to the brand’s customers around the world. *Source: Nirmal Bang- Forbes

SUSTAINABLE INITIATIVES JW MARRIOTT MUMBAI JUHU

Girish Gaikwad, Director of Engineering

SUSTAINABLE INITIATIVES JW MARRIOTT MUMBAI JUHU

Attributed to: Girish Gaikwad, Director of Engineering, JW Marriott Mumbai Juhu 

Marriott as a brand has always been conscious about its carbon footprint and it is continuously working towards adopting sustainable practices. From hotel design to the guest experience, sustainability is embedded into our business strategy, and this includes efforts such as creating resource-efficient hotels, purchasing sustainable products, and supporting innovative environmental initiatives.

Given an ever-growing impetus for sustainable choices, the property is continuously evolving to become more responsible. At the JW Marriott Mumbai Juhu, we are committed to a sustainable model in order to ensure the quality of life for our future generations. Our sustainability efforts have a 360-degree approach and our endeavor is to integrate them in our entire hotel operations. 

Some of the initiatives undertaken at the property:

MINIMUM FOOD WASTAGE

In our constant endeavor to ensure minimum food wastage, we are committed to the belief of zero-waste cooking which involves using every aspect of an ingredient. We ensure there’s minimal food wastage. Together with the Culinary team spearheaded by Chef Abhishek Basu, Executive Chef, we recently hosted a  Zero Waste Brunch which featured 13 zero-waste food dishes and 6 beverages. 

Overall, our food wastage initiative has resulted in approximately 15% month-on-month reduction of food wastage.

SUCTION SWEEPING WITH FILTRATION SYSTEM

The suction sweeping machine with an in-built filtration system has helped the property to keep the pool clean and free of dirt which also helps us repurpose liters of water that was previously being trained and use it for other water bodies that help in beautification. 

WATER AERATORS

We have installed aerators in guest rooms wash basin taps, shower heads, and sensor taps in the heart-of-house areas to reduce the daily consumption of water. Our initiatives have resulted in a 26% month-on-month reduction in water wastage. 

ENERGY SAVING

We are committed to using clean energy and buy wind power. Approximately 30% to 40% percentage of energy that we utilize at the hotel comes from clean wind energy and has been fairly successful for the hotel. Solar power is also a big endeavor for us, today, all our periphery lights are solar powered, so they get energy during the day and power up in the evenings post sunset. As a hotel, we are also in the process of installing solar panels on the terrace of the hotel.

ORGANIC WASTE CONVERTER

We are very mindful and have a process in place to monitor food wastage on a daily basis. The organic waste converter in the hotel converts all this waste to manure and we are fortunate to have a fairly large garden/ landscape area where we can reutilize this.

SEWAGE TREATMENT PLANT

A treatment plant with a water production capacity of 350-kilo liters per day (KLD) has been installed – the recycled water is used for irrigation (approx. 10-15 KLD), cooling tower makeup (approx. 100 KLD), and flushing water for guest rooms (approx. 20-30 KLD).

Hyatt Place Gurgaon Pays Tribute to Women Chauffeurs this International Women’s Day!

Hyatt Place Gurgaon Pays Tribute to Women Chauffeurs this International Women’s Day!

To celebrate International Women’s Day, Hyatt Place Gurgaon launched a special #UnstoppableMe

Women’s day campaign to showcase the inspiring real life stories of the lady cab drivers in India. The

the hotel celebrated the spirit of womanhood on March 8 th by highlighting the story of an iron-willed lady,

Ms. Renu Yadav is anything but limitless.

Women in India face gender inequality which restricts them to take up demanding jobs like driving

taxis. Renu who is just 22, is one such skilled women driver working with "Women with Wheels, a

Sakha Cabs initiative by Azad foundation". Sakha aims to provide safe transport solutions by women

in urban India. Renu’s story is the prime example of what motivating and empowering women can

result in. She was asked by her father to learn driving and that became a pivoting point in her life. She

has now been working for more than 3 years with the organization and feels truly happy and fulfilled

being an independent working woman. She dreams big, aims to drive a bus someday and make a

difference in the society we live in.

Hyatt Place Gurgaon reached out to this foundation and invited Renu to the hotel so that the team

could hear her story, understand her dreams & struggles in life. The team had an inspiring

conversation with her and also enjoyed breakfast together. Through this campaign, the brand aimed

to celebrate the new-age women who aspire to be successful and make a mark for themselves in

lesser travelled domains. Women are cutting through gender barriers and emerging as someone who

is unstoppable and invincible.

Mr. Ashish Shome, General Manager added “There are some people who never give up, no matter

what the odds are. We don't need extraordinary stories about special individuals to inspire us. Stories

like that of Renu is what true women empowerment means. Let's recognize and celebrate more

women like Renu”.

ABOUT HYATT PLACE GURGAON UDYOG VIHAR

Hyatt Place Gurgaon, is one of the finest business hotels in Gurgaon (Gurugram). Located just 20

minutes away from the International airport and in close proximity to Ambience Mall, Cyber City,

Unitech Infospace, Infotech Center, and DLF Cyber Park 2, the hotel is a place where conveniences,

uncomplicated service and flexible spaces help guests move seamlessly from work to play. The hotel

is ideal for both business and leisure travelers. The hotel offers convenient access to Gurgaon’s

most famous sites and attractions, ideal places to experience a perfect blend of India’s art, culture

and heritage in the form of cinematic and theatrical musicals, all under one roof.

Hyatt Place Gurgaon Udyog Vihar offers:

• 176 spacious and comfortable rooms (126 King rooms, 12 Pool View and 38 Specialty

• rooms) measuring 30sq mtr each featuring a 42-inch flat HDTV and a Cozy Corner in the guestrooms

• Free Wi-Fi access throughout the hotel

• 2,720 square feet (253 square meters) of flexible, high-tech meeting and function space 

• Buffet Breakfast, featuring freshly prepared breakfast sandwiches, a variety of fresh fruits,

• hot and cold cereal, yogurt, slices of bread, premium coffee, and an assortment of juices

• A multi-cuisine restaurant featuring local and regional specialties, made-to-order entrées

• and appetizers around the clock

• The Bar features specialty coffees and premium beers, as well as wines, cocktail and

• cocktails

• A Fitness Center, offering advanced cardiovascular and strengthening equipment’s

• Relax and unwind at the outdoor swimming pool, while enjoying the pleasant weather and

• green surrounding

• Free public computers with internet access and remote printing

About Hyatt Place

Hyatt Place hotels combine style, innovation, and 24/7 conveniences to create an easy-to-navigate

experience for today’s multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms

featuring distinct zones for sleep, work, and play, and free-flowing social spaces that offer seamless

transitions from work to relaxation. With more than 385 locations globally, Hyatt Place hotels offer

freshly prepared food around the clock, efficient service and differentiated experiences for World of

Hyatt members. For more information, please visit hyattplace.com. Join the conversation on

Facebook and Instagram and tag photos with #HyattPlace and #WhySettle.