To Spend or Not to Spend: What Hoteliers Should Prioritize for a Faster Recovery

While it may, at first, seem tempting for hoteliers to proceed with extreme fiscal caution right now, hoteliers must also consider the long-term, post-pandemic vision. As the industry braces for recovery, those properties which have invested in platforms and technologies that empower them to pivot and innovate traditional touch-points are positioned to thrive. In many respects, the selective investments that hoteliers make now will help to define their path to recovery.

So, the question becomes, how can hotels reduce operating costs in an intelligent manner, while prioritizing technology that ensures a faster recovery?

Out With the Old

It might surprise you to learn that, oftentimes, outdated technology costs hoteliers more money than it saves. Not only are legacy platforms limited in their infrastructure and functionality, but they also boast a variety of hidden costs. Unlike new-age platforms which are cloud-based. maintenance-free and always updated.

The lack of flexibility associated with legacy systems becomes especially problematic when we consider the current circumstances. In the era of COVID-19, flexibility is paramount. Employees should be able to access critical property data anytime, anywhere, without any tech-specific roadblocks. Fortunately, cloud-based technology provides hoteliers with uninhibited access to the digital infrastructure of their hotel, helping to streamline workflows while ensuring that important processes and procedures are always accessible. Even better, cloud-based solutions are notoriously user-friendly and often extremely affordable when compared to the full picture of legacy systems and their associated costs and dysfunction. These platforms can also integrate seamlessly with the tools you already use, creating an optimized 'stack' of critical hotel systems and applications that work together as a cohesive, revenue-generating unit.

YOU MAY ALSO LIKE5 Reasons Why Now is the Right Time for Hotels to Switch to a More Modern and Affordable S&C SystemMobility, Automation, and Open APIs are Essential for the PMS of the FutureContactless Technology Partners Share Exclusive Insights In New eBook About Budgeting During A Crisisview all

Full-Featured Platforms

When considering the transition from legacy platform to new-age technology, hoteliers should look for those platforms which offer an impressive portfolio of features. Fortunately, many of the best-in-class sales and catering, PMS and CRM systems on the market today boast 'all-in-on' capabilities.

For hotels looking to maximize occupancy and increase group business through events and meetings, a full-featured sales and catering solution is paramount. With CRM functionality, booking management, streamlined workflows, advanced reporting, and enhanced lead optimization and customer management all within one, user-friendly interface, closing business has never been easier.

Full-featured systems should also offer hoteliers revenue generating insights and capabilities, as hoteliers look to get creative in their bid for guest bookings. Platforms that provide data-backed insights can help hotels pave the way to improved processes and an optimized sales approach.

Focus on Automation and Efficiency

Labor is expensive, but a lack of productivity is even more expensive. Moving forward, hoteliers should focus on platforms which enable increased automation and efficiency across all touch-points. Not only does this help to streamline once tedious and time-consuming operational tasks, but it also empowers hotel staff to focus their attention where it matters most: the guest experience and their safety. This also reveals an opportunity for cross-training staff, which helps to ensure hotel properties have the support they need from staff across all departments.

Of course, in a post-pandemic era, automated technology has become especially valuable to those hotels which are currently operating with reduced staff and resources, while working to maintain brand standards of service. Moreover, as we continue to shift towards a largely 'touchless' future, technology which allows for automated processes and self-service will become the new industry standard. Hotels should look to utilize mobile-first technology, including mobile check-in/out, keyless room entry, mobile chatbots and concierge, mobile payments, and so much more. Not only that, but hoteliers should prioritize those solutions which help to streamline personalization efforts, leveraging guest data to enhance the guest experience both online and offline.

Going Digital

In the wake of COVID-19, hotel properties around the globe have aptly reconsidered and reformatted traditional touch-points and, within guest rooms and lobbies, common high-touch items. Fortunately, from a cost perspective, this is good news. Transitioning printed materials to their digital counterparts can, in the long-term, save hotels money, whilst also reducing their environmental impact.

It's also important to recognize that, in today's day and age (and especially right now), consumers crave a digital experience. Unsurprisingly, hotel guests are no exception. With this in mind, hoteliers should take this time to invest in the virtual experience and resources they offer guests, including website properties, images, virtual tours, mobile booking engines, and more.

Source

7 chef movies on Amazon Prime Video, Netflix and YouTube that every foodie must watch

We’ve seen movies that can make you hungry, we’ve seen cooking shows that inspire you to try a new cuisine, now it’s time to see movies on Amazon Prime Video, Netflix and YouTube that will make you look at food from a different perspective – a chef’s perspective. From the action to the budding romance, these movies will take you through everything that goes on inside a kitchen.

If you are foodie and food is your BAE then watch out these movies :

• THE HUNDRED-FOOT JOURNEY – AMAZON PRIME VIDEO

• BURNT – YOUTUBE

• JULIE AND JULIA – NETFLIX

• COOK UP A STORM – NETFLIX

• NO RESERVATIONS – NETFLIX

• JIRO DREAMS OF SUSHI – NETFLIX

• MOSTLY MARTHA – AMAZON PRIME VIDEO

For More Information Click Below :

www.gqindia.com/binge-watch/collection/7-chef-movies-on-amazon-prime-video-netflix-and-youtube-that-every-foodie-must-watch/

8 Job Search Strategies That Could Get You Your New Job

From personal and group messages, to our research from the COVID survey, a lot of people have lost their jobs. The survey says only 33% of those polled lost jobs, but a large percentage, 60% lost salaries too and may have moved from their place of work.

Eclat Hospitality Survey 2020

What to do now?

If you can, entrepreneurship can be a brilliant strategy. Building something when there is a downturn usually turns out to be a good decision. If you do want to, reach out to Vikas Mehra on +91 9041123434 and talk about the Eclat Network program.

However, not everyone wants to do something of their own. If a job, a career is what you aspire to and if you are looking to get back to that life, here are 8 strategies for your job search:

1. Reach out to the people you have worked with and who liked your work.

This has to be your first action. We will apply to random job posts too but that is much lower down the order. This is what you need to do:

• First, sit, make a list of people you have worked with

• Then circle all the people who liked your work. Not you, your work.

• Then check their profiles on LinkedIn

• Now strike off anyone who is looking for a job themselves

• Send individualised emails/messages. Do not cut & copy, do not bcc, do not mass this step.

Dear Prabhjot,

Hi! We worked together at Taj Lake Palace, Udaipur. While I was in Housekeeping you always had a kind word to say and you encouraged me to work harder on my Front Office knowledge. Till recently I was the Rooms Division Manager at XXX. I have been laid off and I wanted to touch base with people who know that I can be an asset to any organization.

Please do let me know if you know of any opening for RMD, FOM or GM of a small property. I am open to movement and find myself ready to work harder.

If there is anything I can do for you, please do let me know.

Stay Safe

• Follow up with calls. If one email could do the trick, that would be so easy. Call. These are people you knew once, you go back.

2. Ask the people in list 1, to give you references.

So you tried all your peeps, and none came through. It is a tough market. Maybe they genuinely don’t have a lead or job to offer. Ask them for a reference.

Say something like 'I understand you don’t have anything in your company, but could you share the name and connect details of 2/3 people? Maybe someone in HR that you know well outside your current company? Or a recruitment consultant you think could help? Any lead would be appreciated.'

Then call those people, but make sure it is a 'reference mention' call.

'Hi! Prabhjot Bedi gave me your reference and he was thought you would definitely be able to help me. I am looking for……'

3. Ask your own company.

This is probably going to sound insane but just stay with me here. Some brands have created in-house teams and retained outplacement service firms. You could also probably reach out to your current boss and HR and maybe play on the guilt factor. It wasn't them who terminated your contract, it was the corporate that made them do it. Remind them of that. Get them to make a few calls for you.

4. Sharpen The Resume; make the cover letter real.

I cannot overstate this. I have been receiving resumes that have a typo, errors in dates and even names of companies spelt wrong. You are unemployed, you have the time, why would you send out a resume that just makes you look bad? For what we think a resume should be, click here

5. Apply To Everything.

I am usually of the opinion that you should be selective about the opportunities you apply for and go after. Not all opportunities are created equal, but that advice is for when you are in a job and are looking for something better. Now that you are unemployed or staring at an uncertain future, you should apply for everything. The old adage is still true - it is easier to find a job when you have one.

6. Attend Virtual Conferences.
Let me save you the trouble of saying it out loud, yes, a lot of them are just a massive waste of time. Be that as it may, it is not about the quality of the discussion, but an in for you. Most of these will have decision-makers and you can actually ask them a question or maybe even get a direct connect. It's worth it. On one of these, someone actually asked one of the speakers to at least interview people since he had a lot of time too, and he agreed to interview him. Grab those connects.

7. Connect on Linkedin.

Ditch insta, Facebook, TikTok and everything else for a bit. If you have under 5K 1st level connections on LinkedIn, you are not working that network even a little bit. Did you know you can join up to 50 groups on Linkedin and then write to anyone in the group? or post on that group? How many groups are you a member of? I will do a deeper dive into how to max use Linkedin, but for now here are some things you can do:

• send out 10 connection requests every day to industry folks, decision-makers. Write a quick note. p.s. start with people you might have worked with or known in real life.

• ask for introductions. You can ask someone in your network for an introduction to a member you would like to connect with.

• join 5 groups immediately.

• comment on posts from industry leaders.

• change your header to 'looking for XYZ position'.

8. Get your twin.

I wrote about it here and I think it is a killer strategy. Enrol a good friend, who has lost a job too and each of you makes a pinky swear to get the other a job. When we are helping someone else, our efforts are so much more, our asks bolder and our ability to handle negativity massive. Repeat all the steps, just this time, do it for her while she does it for you.

p.s. If you need any specific assistance for your situation, do not hesitate to reach out. This invitation is if you want to seak my assistance on any of these strategies or want to create a plan for yourself. For your job search, if you are from the hospitality industry, do reach out to us on apply@eclathospitality.com

The summer season begins - Accor is working hard to provide a wide variety of flexible and safe destinations

Key Take Away

Accor anticipates that more than 70% of its global network will reopen by the start of July. Accor has also seen renewed interest in travel demand, with hotel reservations doubling.

Guests who have booked a non-flexible rate directly on the ALL.com reservation site for a stay until June 30, 2020, can change their reservation to a future date (within the next 18 months) at the same hotel or receive a voucher for the full value of their stay for later use.

Business Plus and ibis Business cards will be extended by six months from the expiry date.

For More Information

www.hospitalitynet.org/news/4099036.html

IHM Ranchi successfully organizes Jharkhand Cookery League season-2

Institute of Hotel Management Catering Technology and Applied Nutrition,(IHM) Ranchi is an autonomous Institute under the Department of Tourism, Art Culture, Sports and Youth Affairs, Government of Jharkhand which organized an online cookery contest “Jharkhand Cookery League Season-2” for Hotel Management students and Non-Hotel Management students contest started from 6/05/2020 ends on 20/05/2020.

The total number of 70 recipe videos and including 47 entries from 15 Hotel Management Institutes and 23 entries from Non-Hotel Management categories marked their presence from pan India in this contest.

Various categories of participation included “Traditional Jharkhand Cuisine, Indian vegetarian or non-vegetarian dishes (participant’s choice), Baked food (sweet or salty), Sweets (Indian or Continental)”.

The competition was partnered by pioneers viz. Jharkhand Tourism, Sunday Cook Show as the “Broadcast partner”, Hospemag.Me as the “Media Partner” whereas Radisson Blu Ranchi & Chanakya BNR are the “Industry partner” and Creative Bit being the “Technology Partner”.

The result of “Jharkhand Cookery League-2” was announced on 27th May 2020. Dr. Bhupesh Kumar, Principal, IHM Ranchi appreciated and congratulated the winners and all the participants. He said that this league has taught the participants that one must explore his/her creative skills and constantly aspire to improve it.

Winners under the Hotel Management category are:

Ms. Simran Suruti, a student of IHM Ranchi, was declared the winner for her recipe “Gud Peetha” an authentic dish of Jharkhand

Ms. Dolly Sekhari, from The Lalit Hospitality school, was 1st runner-up for her recipe “Rose Rabri”

Mr. Nishant Singh from IIMT University Meerut stood 2nd runner-up for his recipe “Bihari chicken”.

Winners under the Non -Hotel Management category are:

Ms. Amrita Kumari won the contest for her recipe “Patal Ki Mitahi”

Ms. Nihu Aggarwal was declared 1st runner-up for her recipe “Kadhai Baby Corn”

Ms. Afshan Afroz stood 2nd runner-up for her recipe “Chicken Yakhni Pulao”.

Rajesh Namby appointed as general manager of The Lodhi, New Delhi

Key Take Away

The Lodhi, New Delhi has announced the appointment of Rajesh Namby as the general manager of the hotel. Having rich experience spanning over two decades in the hospitality industry. He was associated with renowned hotel chains like The Leela, Hyatt, Hilton, and Taj Group.

His last assignment was as general manager of The Leela Palace. He was associated with the Leela Group for 17 years and was an integral part of their culinary operations. Under his leadership, The Leela Palace, Udaipur saw new developments and consecutively won several accolades.

For More Infomation

www.hotelierindia.com/operations/10973-rajesh-namby-appointed-as-general-manager-of-the-lodhi-new-delhi

Dubai is ready to reopen its doors to receive visitors and guests from all over the world

Key Take Away

In light of the effective management of the Emirate of Dubai to contain the global pandemic and continue its efforts to control the spread of the Corona, the city is taking carefully studied measures and procedures to reopen its various economic sectors in stages

Dubai put detailed instructions for reopening commercial activities for various government agencies and private companies, including the hospitality sector

Maintaining its commitment to ensuring the public safety of the city's residents and visitors.

For More Information

www.gulfnewstoday.net/2020/05/dubai-is-ready-to-reopen-its-doors-to.html?m=1

Google Maps helps healthcare workers find hotels

Key Take Away

As part of its broader COVID-19 response, Google has given healthcare providers the option to add virtual care offerings to their search and Maps profiles and made government coronavirus-related announcements more prominent in search. Google is adding a new Maps feature to help those individuals find special accommodations when they're done their daily shifts. This feature will help those workers who want to keep their families safe.

The new feature is only available in the US and UK, but Google plans to roll it out to other countries in the future

For More Information

www.engadget.com/google-maps-search-frontline-healthcare-worker-hotel-finder-144000833.html?utm_campaign=fullarticle&utm_medium=referral&utm_source=inshorts

Sarovar Hotels appoints Sanjay Rai as Sr. VP Sales & Marketing

Key Take Away

Sarovar Hotels and Resorts announced the appointment of Sanjay Rai as Sr. Vice President- Sales & Marketing.

He will be responsible for overseeing the planning and implementation of sales, marketing, and product development programs for each brand targeted towards existing and new markets. A seasoned professional with an experience of close to four decades

For More Information

hospitality.economictimes.indiatimes.com/news/hotels/sarovar-hotels-appoints-sanjay-rai-as-sr-vp-sales-marketing/75890039

MHRIL moves ahead with expansion plan amid Covid-19

Key Take Away

Mahindra Holidays Resorts India Ltd is moving ahead with its planned capacity expansion even after the Covid-19 pandemic has wreaked havoc on the hospitality industry. In contrast, MHRIL will start work on two new resorts in addition to an ongoing project in Goa.

Club Mahindra is working with various experts in healthcare, facility management, and technology to implement enhanced safety procedures and contactless services

For More Information

hospitality-economictimes-indiatimes-com.cdn.ampproject.org/c/s/hospitality.economictimes.indiatimes.com/amp/news/hotels/mhril-moves-ahead-with-expansion-plan-amid-covid-19/75845291

Are you looking for amazing customer service people? Hospitality Professionals are the best!

We at hospemag.me obviously love hospitality professionals. We think the world of them.

We are also aware of the situation we all find ourselves in. We firmly believe that hospitality professionals are can work in any industry. If you have customers, you can hire hospitality people!

Here are our top 10 reasons:

1. Customer Facing. They deal with real people all the time. The number of interactions that a front line associate has with people is staggering. They learn about courtesy, safety, care at a very early stage in their career.

2. Moments Of Wow. Ever stayed at a hotel? The simple process of check-in can have up to 42 moments of wow! Each of these micro-moments is practiced, over and over again, and yet, it is made unique to each guest.

3. Physical Labour. We are not afraid of work. Put us in long shifts, arduous activities, physically demanding jobs and we will thrive.

4. Team Work. Each hospitality professional knows that she cannot make it happen on her own. We believe in our team and we applaud them every day. The dish you eat is a team effort.

5. Eye For Detail. A checklist for a room inspection may have over 300 points! No detail is too small. We believe God is in the details.

6. Discipline. Hotels do it 24/7. Restaurants, catering services, do it every day. When the world celebrates, we serve.

7. Grooming. Always. Do all that work, looking good. Presentable, personable, welcoming.

8. Knowledge. Masters of the trade, and then masters of skill too. The sheer breadth of skill involved in putting together a singular event, tells you the skill and the knowledge that one needs to be to perform such miracles.

9. Processes. Everything is mapped. Everything is photographed, videographed, scripted, and measured. Standards are set for each activity. And within those processes, we leave room for the magic to happen. We created a process to surprise you.

10. Smile. And we do it all with a smile! Day in, day out, every hour, every interaction with a guest.

You should hire hospitality professionals.

If you would like to, we are offering every company out there to create a free page with us and have people apply to you.

If you would like to browse profiles, we are creating those as well.

write to us at editor@hospemag.me and find your superstar in the million or so hospitality professionals are maybe out of a job.

We thought of this because Hilton set up a whole effort to help their people. We want to do it for everyone!

Centara Hotels & Resorts makes food donation to the Thai Government’s Public Relations Department

Key Take Away

Thailand's leading hotel operator recently donated 1,500 food boxes to the Thai Government's Public Relations Department

When a consumer buys a Centara cash voucher for a future escape, Centara will add a further 50% value to the purchase.

For more information:

www.hospitalitynet.org/news/4098708.html

Dream Hotel Group Signs Three New Locations In Tulum, Mexico

Key Take Away

Celebrated hotel and brand management company Dream Hotel Group announced today a new partnership with leading Tulum-based real estate development group Los Amigos to operate three new properties in Tulum, Mexico.

With 16 hotels open today and another 20+ locations in various stages of development worldwide, Dream Hotel Group remains one of the fastest-growing independent lifestyle hotel companies in the world.

For more Information

www.hospitalitynet.org/news/4098748.html

IDeaS Releases Revenue Management Online Learning to the Public

Key take Away

In uncertain times, IDeaS opens its Revenue Management Foundations courses to all and partners with renowned universities to educate and empower tomorrow’s revenue leaders

Get the courses here > ideas.com/revenue-management-foundations/

 Additionally, it has added the William F. Harrah College of Hospitality, University of Nevada, Las Vegas to its growing list of prestigious academic partners.

5 Insights Into the Changing Landscapes of Hospitality and Higher Education

Key Take Away

Successful hospitality professionals know that multiple institutions have shifted their educational offer from the physical space into a distance-learning format in record time - proof of how the educational system can evolve.

With Covid-19 acting as a trigger for change in our educational model for more individualization, flexibility and global reach, we can now return to the original meaning of "crisis" as a turning point for better hospitality educational models in the future. The difference between success and failure often depends on how we deal with challenges and difficulties.

For More Information

www.hospitalitynet.org/opinion/4098730.html

Marriott announces North American, international leadership changes

Long-time Marriott International senior executive Dave Grissen has decided to step down from his position as group president, the Americas, toward the end of 2020 and retire from Marriott in the first quarter of 2021

Grissen leads all aspects of the company's biggest region, the Americas, which generates more than two-thirds of the company's fee revenues

Under Grissen's leadership, Marriott's Americas organization has grown from 2,928 hotels to 5,640 properties today, with another 1,800 hotels in the pipeline

New North American and International Leadership

Marriott also announced plans for the company's lodging operations to be consolidated under two long-time Marriott leaders after Grissen steps down from his current role. Under this plan, Liam Brown will take on the role of group president, North America and Craig S. Smith will take on the role of group president, International.

Brown currently is group president, Europe, Middle East & Africa. Brown was president, Europe, and before that, president, select brands and owner and franchise services, North America.

The company expects that David Marriott, currently president, U.S. full service, managed by Marriott, will join the company's board of directors in 2021

Get Ready to Experience “Island Homes” in Maldives Post Pandemic

The COVID-19 pandemic has caused disruptions in almost every human activity on the planet. At the moment travelling anywhere is out of the question for most, even though some countries are cautiously opening their borders

Maldives is ready to offer a fresh concept that you really should experience: Island Homes. The thought of being cloistered in a luxurious home with every comfort available while away from home is definitely something many travelers around the world are yearning to experience for themselves once Maldives is open for business post pandemic.

Most Island Homes are located in a contained private area providing the ultimate in privacy with many of the luxuries you’d usually expect to find at a Maldivian resort.

One of the first such properties to pop up in Maldives is the luxurious Veli Vilaa located in Dhiffushi Island.The property has such a calming and magical effect on the senses that guests often despair having to leave. One Serbian family, who arrived before the pandemic leading to  lockdowns all over the world, chose to extend their stay to six weeks once they realized they’d rather stay and experience the stress-free island life, cocooned and sheltered from the woes of the world at large for as long as possible, before heading back.

LUX* Resorts & Hotels Shows Appreciation to Healthcare Professionals in Maldives with Complimentary Stay

In appreciation of the Maldivian medical professionals’ selfless dedication in fighting on the frontline during this challenging time, LUX* Resorts & Hotels in the Maldives shows their gratitude to the local healthcare workers by giving a complimentary two-night stay on full board at either LUX* South Ari Atoll Resort & Villas or LUX* North Malé Atoll Resort & Villas, Maldives.

The public can pay tribute to a healthcare professional who had touched their life during this unprecedented crisis by sharing their stories of appreciation on their own Facebook profile, along with the hashtags #CollectivelyWeCare and #CollectivelyWeCareLSAA or #CollectivelyWeCareLNMA, including a picture of the medical worker and tagging the resort they wish to win a stay in for their nominee.

The post with the most likes will enable the nominated healthcare worker to redeem his or her stay for two adults on full board basis including domestic transfers, as soon as accessibility is re-established to the respective resorts. This campaign will end on 3 June 2020.

Additionally, LUX* Resorts & Hotels will honour these two Healthcare Heroes by planting a coconut tree on World Environment Day (5 June) in their names to serve as permanent reminders of their service rendered during this unprecedented time.

No gesture is enough to repay their selfless acts of service, however, we wish to do our bit to provide them with a well-deserved holiday so they can recuperate and rest,” said John Rogers, General Manager of LUX* North Malé Atoll Resort & Villas.

Tamarack Resort Announces Plan for Phased Reopening Beginning May 16

In accordance with Idaho Rebounds, Gov. Brad Little’s guidelines for opening up Idaho, Tamarack Resort has received approval from Central District Health for its phased reopening beginning on Saturday, May 16.

The phased approach prioritizes the health and safety of employees, guests, and homeowners while resuming dining, lodging, and recreation-based activities.

Starting May 16, Tamarack will resume its dining and lodging services and will also open its meadow hiking and biking trails for complimentary use while encouraging appropriate social distancing. Tamarack’s recently opened retail outlets, including the Clearwater Coffee Shop and Village Market and Deli, will also reopen with enhanced health and safety protocols. Construction on The Village at Tamarack will resume, including real estate tours of the Village residential units and the real estate gallery. Additional activities will resume on the following dates:

• May 21: Scenic lift rides on Tamarack Express

• May 22 (Memorial Day Weekend): Waterfront Cabana motorized & non-motorized boat rentals

• May 28: Lift-served mountain biking (dependent on mid-mountain snow melt)

• June 6: Tamarack Zipline Tours (dependent on mid-mountain snow melt)

• Mid-June: Guided whitewater rafting trips on the Cabarton stretch of the North Fork of the Payette River.

For all recreation updates, guests are encouraged to visit TamarackIdaho.com for the latest days and hours of operations, and to pre-book excursions.

Several of Tamarack’s new protocols and procedures across the resort will include:

• COVID-19 training for employees pursuant to Central District Health (CDH), Centers for Disease Control and Prevention (CDC) and Occupational Safety and Health Administration (OSHA) guidelines

• All employees will receive daily temperature checks and be provided gloves and masks to wear during interactions with the public

• Enhanced cleaning and sanitizing of all high-touch surfaces, lodging properties, and recreation equipment

• Installation of Plexiglass dividers at all point of sale locations

• Hand sanitizing stations located throughout the resort, including all high traffic areas, elevators, and entry ways to main buildings

• Signage and markers to support all social distancing guidelines

• Limiting the number of guests inside dining, reception, and ticket areas

• Use of one-time menus in dining establishments

• Use of touchless card readers for transactions

• Complimentary masks available for all guests who forget to bring their own

  The resort encourages all guests planning to visit Tamarack and surrounding mountain communities in Valley County to respect new protocols in place at local businesses and recreation areas – by continuing social distancing, wearing a mask in public, practicing good hand hygiene, and staying home when feeling sic

Steigenberger Hotels & Resorts Will Reopen Its Hotels in Germany Before the End of May

Thomas Willms, CEO, Deutsche Hospitality, undertook an on-site visit to the Steigenberger Hotel Munich on Thursday 14 May 2020 in order to clarify how the company’s new extended guidelines and hygiene measures will apply in practice. “We have been trialling and revising a new hygiene concept on an ongoing basis over the past few weeks,” 

Steigenberger Hotels & Resorts will reopen its hotels in Germany before the end of May. The Steigenberger Hotels & Resorts in Bad Homburg, Bad Neuenahr, Bad Pyrmont, Petersberg, Braunschweig, Bremen, Dresden, Düsseldorf, Heringsdorf, Jena, Cologne, Leipzig and Zingst will recommence operations on 25 May.

The Steigenberger Inselhotel in Constance will also open on 29 May and the Steigenberger Hotel in Munich on 30 May.

The Steigenberger Hotel Dortmund and the Steigenberger Hotel Bad Wörishofen will be welcoming guests back from 8 June and 10 June respectively. Finally, the Steigenberger Frankfurter Hof, the Steigenberger Conti Hansa Kiel, the Steigenberger Hotel Berlin, the Steigenberger Hotel Metropolitan, the Hotel Fürstenhof Bad Pyrmont and the Steigenberger Hotel Hamburg are scheduled to be available again from 1 July. The Steigenberger Hotel Treudelberg Hamburg is already back in business and will be accepting reservations from 15 May.

Presentation of the new standards

Thomas Willms joined Oliver Schafer, General Manager of the Steigenberger Hotel Munich, to explain how guest arrivals will be managed whilst maintaining social distancing and ensuring compliance with the new hygiene regulations. Further areas covered included the restaurants, the guest lifts and the conferencing area.

How the hotel’s facilities could be used without compromising social distancing. One guest room had been adapted by removing the usual decorative cushions, stationery articles and bathrobes. The TV remote control and all the glasses in the room itself and in the bathroom were disinfected after use and packed away in a paper bag. Despite the reduction in the number of utensils provided in the room, guests are, of course, welcome to request any additional items they need at any time.