Indore Marriott Hotel appoints Jaheer Abbas as Assistant Director Human Resources

Indore Marriott Hotel announces the appointment of Jaheer Abbas as Assistant Director Human Resources. Jaheer brings with him an impressive career trajectory, encompassing 15 years of invaluable experience and expertise in the dynamic realm of hospitality.

Most recently, Jaheer played a crucial role as an HR strategist at Accor's Grand Mercure Mysore. During his tenure, he led diverse teams and spearheaded initiatives that not only strengthened the hotel’s reputation for employee welfare and HR excellence but also fostered an inclusive culture conducive to personal and professional growth.

Jaheer’s greatest strength lies in his ability to connect with people. His friendly demeanor and talent for building relationships with colleagues at every level have consistently enhanced the organizations he's been a part of. His dedication to nurturing talent extends beyond mere encouragement. He takes proactive steps to identify and cultivate potential in others, offering mentorship, training, and resources to help individuals reach their full potential.

Indore Marriott Hotel extends a warm welcome to Jaheer Abbas as he embarks on this exciting new chapter. The team looks forward to his invaluable contributions, enriching experiences, and positive impact on both guests and associates.

Novotel Goa Candolim Brings On-board Industry Veteran Dibendu Kumar Khan as Director of Operations

Novotel Goa Candolim proudly announces the appointment of Dibendu Kumar Khan as Director of Operations. Dibendu is an accomplished hospitality professional with a career spanning over 20+ years and a rich background in team management, room operations, customer service and curating bespoke guest experiences. His proven track record of successes across the years will continue to drive exceptional and innovative hospitality solutions at Novotel Goa Candolim, further strengthening his reputation as an industry leader.

In his new capacity as Director of Operations, Dibendu will oversee the day-to-day operations of Novotel Goa Candolim, ensuring seamless execution of services and maintaining the hotel’s commitment towards providing exceptional guest experiences. He has previously held pivotal roles at Novotel Visakhapatnam Varun Beach, The Leela Goa, Taj Greencove Resort Kerala and Ananda in the Himalayas. Dibendu holds a Bachelor of Hotel Management degree. 

Commenting on the announcement, Ranju Singh, Complex General Manager, Novotel Goa Candolim said, “Dibendu is a force to reckon with in the hospitality industry and we are thrilled to welcome him in the team. His expertise in guest experiences and wealth of knowledge is surely going to elevate our name notches higher. We are excited and are looking forward to a long innings together.”

Upon his appointment, Mr. Dibendu Kumar Khan expressed his enthusiasm, “It feels great to be back to Goa and a lot more excitement as I join hands with a brand that I have followed for a while. I look forward to working with my new team at Novotel Goa Candolim and offering our guests, our lifeline, an experience of a lifetime. The hospitality sector is shaping up beautifully in Goa, with new and unique experiences and opportunities, giving us an impetus to be our innovative best.”  

When not busy with the daily hustle bustle, Dibendu likes to unwind with reading, travelling along with discovering and savouring Goan food and culture. 

Hyatt Place Jaipur, Malviya Nagar welcomes Mr. Shiva Raje as Human Resource Manager

Hyatt Place Jaipur Malviya Nagar is thrilled to announce the appointment of Shiva Raje as the new Human Resource Manager. With an illustrious career spanning over 11 years in the hospitality industry, Shiva Raje brings a wealth of experience and expertise to his new role.

Shiva Raje holds a Masters Business Administration with a specialization in Human Resource Management, laying a strong foundation for his career progression. His journey commenced as an Assistant HR Manager at Chokhi Dhani, where he honed his skills and demonstrated exceptional leadership qualities. Progressing steadily, Shiva Raje ascended to the role of HR Manager at Courtyard by Marriott, garnering invaluable insights into HR practices within the hospitality sector.

Shiva Raje’s diverse background and passion for excellence perfectly align with Hyatt’s ethos of delivering exceptional guest experiences. His motto, “Nurture talent, foster growth,” underscores his dedication to cultivating a supportive and thriving work environment.

“Joining Hyatt Place Jaipur Malviya Nagar is an exhilarating opportunity for me” expressed Shiva Raje.

“I have long admired Hyatt as a brand and I am eager to contribute to its values. I am committed to fostering meaningful experiences and creating lasting memories with the team”

Hyatt Place Jaipur Malviya Nagar extends a warm welcome to Shiva Raje and eagerly anticipates the contributions he will make to the success and growth of the organization. His dedication and adventurous spirit exemplifies his commitment to personal enjoyment and growth, qualities that are sure to resonate within the Hyatt community.

Novotel Goa Resort & Spa Appoints Deb Nabajit as the Food & Beverage Manager

Novotel Goa Resort & Spa, the iconic property nestled in the heart of Goa, is delighted to announce the appointment of Deb Nabajit as the F&B manager.

Bringing over 15 years of expertise, including being a part of the pre-opening team at Novotel Goa Resort & Spa, Deb will be responsible to oversee the food and beverage operations at the property. With a profound understanding of meeting guest expectations, he will utilise his expertise to enhance the dining experience through innovative initiatives. In addition to crafting exceptional culinary and service experiences, Deb will actively cultivate talent within the organisation to ensure guests have everlasting memories to take back. Prior to joining Novotel Goa Resort & Spa, Deb was associated with Radisson hotels. He holds a degree in BSCHM from Christ Academy Kolkata.

Commenting on the announcement, Ranju Singh, Complex General Manager, Novotel Goa Candolim said, “We are delighted to welcome Deb back to our team. His passion, expertise and commitment to delivering nothing less than the best align with our vision. Deb was instrumental in the pre-opening phase at NGRS, and we look forward to an excellent partnership and taking our immersive culinary experiences a notch higher for our guests.”

Upon his appointment, Mr. Deb Nabaji expressed his enthusiasm, “I am excited to be part of this amazing team again and I am thankful for the opportunity to scale the overall culinary experiences at Novotel Goa Resort & Spa. Goa is going through an interesting phase of experimental culinary and that gives us an impetus to innovate more and better. I look forward to continuing building on the momentum and developing exciting new menus for our discerning clients.”

When not thinking food and guests, Deb Nabaji finds joy in playing musical instruments and partaking in games of cricket and volleyball

Indore Marriott Hotel Appoints Aniket Betawadkar as Executive Chef

Indore Marriott Hotel proudly welcomes Aniket Betawadkar, a seasoned culinary virtuoso with over 15 years of invaluable experience, to its esteemed team. With a wealth of expertise and innovation, Aniket promises to elevate the culinary experience to unparalleled heights.

Aniket’s journey began in 2009 at the JW Marriott Mumbai as a Culinary Associate. Since then, he has consistently demonstrated a passion for excellence, achieving impressive results throughout his career. Notably, he has been recognized for fostering a positive work environment, receiving the highest People Pulse score and achieving compliance for Bureau Veritas’ & COVID-19 guidelines.

Prior to joining Indore Marriott Hotel, Aniket has held significant roles in esteemed brands such as Trident Hyderabad, The Leela Goa, Ibis, Novotel Bengaluru, Techpark, Burj Al Arab, Jumeirah Dubai, and The Dorchester, Park Lane London. Through these experiences, Aniket has not only mastered the art of culinary craftsmanship but has also demonstrated an unwavering commitment to delivering exceptional guest satisfaction.

Aniket’s leadership is expected to inspire and motivate the culinary team to strive for perfection, ensuring that every dish served reflects the hotel’s commitment to quality and guest satisfaction. Through collaborative efforts and his guidance, Indore Marriott Hotel aims to set new standards of culinary excellence, thereby solidifying its reputation as the go-to destination for unparalleled dining experiences in Indore.

Radisson Blu Pune Hinjawadi Appoints Clemente Ferreira as Director Of Finance

Radisson Blu Pune Hinjawadi proudly welcomes Clemente Ferreira as its new director of finance, a seasoned professional with nearly 20 years of strategic financial acumen in the hospitality industry. In his role, Clemente will spearhead financial operations, drive strategic initiatives, and ensure the property’s financial success aligns with the brand’s objectives.

Clemente’s extensive background encompasses a spectrum of responsibilities, including financial planning, analysis, and decision-making. His proficiency in analyzing market trends, forecasting sales, and devising annual budget plans will play a pivotal role in driving the property’s financial performance.

With a keen eye for optimizing profitability, Clemente has a track record of identifying cost-saving opportunities, exploring new revenue streams, and implementing innovative business plans. His ability to think creatively and practically ensures the successful execution of financial strategies that align with the property's and brand's goals.

Moreover, Clemente excels in leading accounting teams, fostering a culture of accountability, and ensuring adherence to financial goals and objectives. His leadership style emphasizes clear communication, teamwork, and a commitment to excellence, driving the achievement of both individual and team targets.

Clemente’s journey also includes significant roles such as assistant general manager - finance at Era Hospitality Pvt Ltd Goa, India, and financial controller at the Acacia Hotel & Spa Goa, India, where he played instrumental roles in driving financial performance and operational efficiency. His tenure as a financial controller at Park Regis- Stay Well Hospitality Group Goa, India, and senior manager - finance/cluster finance mentor - west at Mahindra Holidays & Resorts India Ltd. Goa, India, further exemplifies his strategic prowess and commitment to delivering results.

Clemente’s international experience includes roles such as assistant chief accountant positions at Safeer Hotel & Tourism Muscat, Oman, and Ras al Khaimah Hotel Dubai - RAK, UAE.

His most recent role before joining Radisson Blu Pune Hinjawadi was as the head of operations - finance for VR&O hospitality group in Goa and Mumbai, where he oversaw financial operations across multiple properties. Before this, Clemente served as the director of finance for the pre-opening phase of four- point Sheraton Aurangabad, India, showcasing his ability to navigate and excel in dynamic environments.

Throughout his career, Clemente has exhibited a steadfast dedication to financial stewardship, operational excellence, and fostering a culture of innovation and collaboration. His profound understanding of financial intricacies combined with his leadership acumen makes him a valuable addition to the Radisson Blu Pune Hinjawadi team.

In his new role at Radisson Blu Pune Hinjawadi, Clemente will leverage his expertise to ensure robust financial management, operational efficiency, and exceptional guest experiences. His appointment underscores the property’s commitment to delivering unparalleled service and driving sustainable growth.

Mahesh Khade Joins Sayaji Pune as Deputy HR Manager

Mahesh Khade, a seasoned top management professional with a decade-long track record in strategic management, HRD, personnel management, and administration, has joined Sayaji Pune as Deputy HR Manager.

Khade brings over ten years of rich experience in the hospitality industry, having held key roles in renowned hotel brands. He most recently served at Arete Group of Companies, Vapi, where he oversaw the HR function, specifically managing the Hospitality Division comprising ITC Fortune Vapi, Galaxy Unity Kevadia Vadodara.

Before his tenure at Arete Group, Khade held pivotal HR positions at ITC Fortune Park Galaxy Vapi, The Gold Beach Resort Daman, The Central Park Hotel Pune, Marriot Suite Pune, Oakwood Residence Naylor Road Pune, and Panchshil Infrastructure Holdings Pvt Ltd.

With a proven track record in instituting advanced HR policies and practices, Khade's expertise lies in steering HR functions, recruitment, talent management, training and development, and organizational development across diverse hospitality establishments.

Commenting on his appointment, Khade expressed his enthusiasm, saying, I am excited to join the Sayaji Pune team and look forward to contributing to the organizational growth while fostering a culture of excellence and innovation.

Mahesh Khade’s arrival marks a significant addition to the Sayaji Pune team, furthering their commitment to excellence and organizational development.

The hotel is thrilled to welcome Mr. Mahesh to the Sayaji Family as Deputy HR Manager. Sayaji Pune redefines the parameters of comfort and luxury, it has garnered iconic status among the 5-star hotels in Pune. Ownng its brilliant location, Ultra-luxurious rooms, top-class restaurants, lavish banquet halls, and excellent hospitality services, it is the ideal choice for guests of the city looking for more than just a stay. Stay here once which gives a feel of home away from your home.

Novotel Guwahati GS Road Appoints Narendra Singh as Executive Chef

Novotel Guwahati GS Road proudly welcomes Narendra Singh as the new Executive Chef. With extensive experience in the hospitality industry, Chef Narendra brings a wealth of culinary expertise and a passion for creating exceptional dining experiences to his new role.

Prior to joining Novotel Guwahati GS Road, Chef Narendra served as Chef de Cuisine at Anantara - Al Jabal Al Akhdar Resort in Oman, where he showcased his culinary talent and leadership skills in managing diverse culinary operations. His culinary journey includes enriching experiences with esteemed brands such as The Oberoi, The Ritz Carlton, and Radisson Blu, where he honed his skills and developed a keen understanding of culinary excellence.

Chef Narendra holds a Bachelor's degree in Hospitality and Hotel Administration from I.H.M. Gurdaspur, where he received comprehensive training and education in culinary arts and hotel management. Throughout his career, he has demonstrated a commitment to excellence and innovation, earning accolades and recognition for his culinary creations and leadership.

I am delighted to join the dynamic team at Novotel Guwahati GS Road said Chef Narendra Singh.

I am excited about the opportunity to showcase my culinary skills and contribute to the hotel’s success. With a focus on quality, creativity, and guest satisfaction, I look forward to creating memorable dining experiences for our guests.

In his role as Executive Chef, Chef Narendra will oversee all culinary operations at Novotel Guwahati GS Road, including menu development, kitchen management, and culinary innovation. Novotel Guwahati GS Road extends a warm welcome to Chef Narendra Singh and looks forward to his contributions in enhancing the culinary offerings and guest experiences at the hotel.

Fern Hotels & Resorts Appoints General Managers Across Properties

Nitesh Kumar Raj - General Manager at The Fern Bambora Fort, Bambora, Udaipur

Nitesh Kumar Raj takes over as General Manager of The Fern Bambora Fort, Bambora, Udaipur. In his new role, he will oversee the maintenance of facilities, ensure compliance with legislation, and emphasize cost control. Nitesh is dedicated to optimizing staff resources, fostering positive staff relations, and prioritizing health and safety guidelines for guests and employees. His background includes contributions to renowned establishments such as Royal Orchid Hotel and Pride Group Of Hotels, showcasing expertise in food & beverage, inbound sales, and revenue management.

Ravi Shankar Nandamudi - General Manager at The Fern Residency, Kakinada

Ravi Shankar Nandamudi assumes the role of General Manager at The Fern Residency, Kakinada, bringing over two decades of expertise in hospitality. Graduating with a BHM in 1997, his focus on operations and training and development, particularly in F&B, has shaped a distinguished career. Ravi's journey includes roles with eminent groups like Welcome Group, Bajaj Hotels, The Clarks Hotels. As a General Manager, Ravi is committed to transforming guest interactions into opportunities for cultivating loyalty, creating warm and lively environments for guests and teams alike.

Kapil Raina - General Manager at UK27 The Fern, Belagavi 

With a nineteen-year tenure in hospitality encompassing hotel operations and sales, Kapil Raina is entrusted with the role of General Manager at UK27 The Fern, Belagavi. His responsibilities include overseeing hotel operations, managing budgets, and ensuring the success of the gross operating profit. Kapil's rich background features key positions at Hotel Ramee Strand Inn Bangalore and Royal Orchid Hampi and Bangalore.

Ramesh Patnaik - General Manager at The Fern Gir Forest Resort, Sasan Gir

Assuming the role of General Manager, The Fern Gir Forest Resort, Sasan Gir, Ramesh Patnaik brings over 25 years of extensive hospitality experience to The Fern Hotels & Resorts. His extensive experience and leadership roles in renowned organizations such as Accor, Taj, and GRT hotels showcase his commitment to driving operational excellence, guest satisfaction, and strong stakeholder relationships for enhanced profitability.

Bapu Sirsat - Operations Manager at Grand Fortune Beacon, Ichalkaranji

Bapu Sirsat, the newly appointed Operations Manager at Grand Fortune Beacon, Ichalkaranji, comes with 10 years of experience in establishments like Sayaji Hotels, Grand Exotica Business Hotel Pune, and Ramee Grand Pune. His key achievements include seamlessly managing hotel operations, driving successful sales and marketing campaigns, and implementing effective revenue management strategies. In his current role, Bapu is dedicated to setting up brand standards, leading business development initiatives, and fostering a cohesive team aligned with the organization's commitment to excellence.

Navnit Kumar Jha - Operations Manager at Anaya Beacon Hotel, Jamnagar

With fifteen years of experience, Navnit Kumar Jha has assumed the role of Operations Manager at Anaya Beacon Hotel, Jamnagar. Responsible for overseeing all hotel operations, he strives for seamless processes to enhance guest satisfaction and drive revenue/profit growth. Navnit's professional journey includes notable stints at Regenta Resort by Royal Orchid Hotels, Sarovar Hotels, The Pride Group of Hotels, The Clarks Hotels, and Fortune Landmark by ITC Welcome Group. His expertise lies in Front Office Operations, Guest Handling, and maximizing Room Revenue.

Hyatt Announces New Americas Organizational Structure and Senior Leadership Appointments

As a result of strong growth in the Americas region, Hyatt today announced new senior leadership appointments in the Americas region and subregional structure designed to further support Hyatt’s continued focus on growth, operational excellence and performance optimization within its largest region. With this new organizational structure, Hyatt’s Americas region is now comprised of two subregions: U.S. & Canada and Latin America & the Caribbean (LAC), led by two newly appointed subregional presidents, respectively: Susan Santiago and Gabriel Felip who both report to Pete Sears, Group President, Americas, effective January 2024.

In her new role as President, U.S. & Canada, Santiago is responsible for the growth and performance optimization of Hyatt’s owned and managed portfolio. She is in her 32nd year with Hyatt and has held numerous positions leading operational performance, most recently as Senior Vice President of Hyatt’s Lifestyle Division and Miraval brand.

As President, Latin America & Caribbean, Felip leads operational performance for all managed and owned Hyatt hotels in the region across all brands, including Hyatt’s Inclusive Collection. Felip is an industry veteran with more than 30 years of hospitality and tourism experience and previously served as Hyatt’s Group President of Inclusive Collection Global Operations.

"Our new Americas structure enables us to further support our hotel teams and owners in more customized, regionalized ways – and this is designed to help us continue driving strong results through intentional and sustainable growth for the region,” said Sears. “With these changes, we continue our momentum in positioning Hyatt as the preferred hospitality brand, delivering meaningful and memorable experiences for guests and driving results for our owners."

Included in the Americas’ new subregional structure are three newly created roles within the operations, commercial services and finance functions, respectively: Yvette Martinez-Edwards has been promoted to Senior Vice President, Field Operations, Luxury & Miraval, reporting to Santiago, Shyla Gardner re-joins Hyatt as Vice President, Commercial Services, Latin America & the Caribbean, reporting to Asad Ahmed, Senior Vice President, Commercial Services, Americas, and Juan Pablo Puerta now serves as Senior Vice President, Finance, Latin America & the Caribbean, reporting to Liz Bauer, Senior Vice President, Finance, Americas.

With a dedicated focus on driving operational excellence within Hyatt’s luxury brands, Martinez-Edwards oversees Hyatt’s managed luxury and Miraval hotel portfolio for the Americas region. Most recently, Martinez-Edwards served as Vice President of Field Operations where she led a group of full-service Timeless Collection properties in the East region. She also previously led Hyatt’s sales strategy in Latin America & the Caribbean, and for the Miraval brand.

Gardner leads a cross-functional LAC Commercial Services team that provides a specialized commercial strategy for the LAC market and further develops strong brand stories that embrace Hyatt’s culture and key differentiators for Hyatt’s full LAC portfolio, including the Inclusive Collection. Prior to this role, Gardner acted as Vice President of Sales & Marketing for Playa Resorts and previously served as an Area Director of Sales and Marketing in Mexico for Hyatt.

To further support Hyatt’s intentional long-term growth strategy, Puerta is responsible for leading the finance function and driving property performance optimization throughout Latin America & the Caribbean. Puerta also continues to lead the function for Hyatt’s Inclusive Collection in the region. Prior to this role, Puerta served as the CFO of Apple Leisure Group.

Arvind Duda joined as General Manager for Rhythm Gurugram

We are delighted to announce that Arvind Duda has joined Rhythm Gurugram as the new General Manager. Arvind, a passionate F&B professional and seasoned sales personnel, brings over 28 years of experience in the hospitality industry. His impressive career includes stints at renowned hotels like Maurya Sheraton, The Oberoi New Delhi, Imperial New Delhi, Country Inn by Radisson, Golden Tulip, and now Rhythm Gurugram.

In welcoming Arvind, Executive Director Mr. Ashish Jatia & Corporate GM Mr. Nasir Khan expressed confidence in his leadership and expertise, anticipating continued excellence in service and comfort for our guests.

Arvind himself stated, “I am excited to work with such a prestigious group, committed to providing our guests with the best possible experience. I am confident that we will continue to exceed their expectations.”

Peerless Hotels Ltd appoints Ashutosh Nath Shukla as the hotel Group’s new General Manager HR

He comes with a rich experience spanning 15 years assisting in people management and is poised to enhance the HR focus of the group and improve the overall HR practices.

Peerless Hotels Ltd (Hospitality Division of PGFI) has appointed Ashutosh Nath Shukla as the hotel group’s new General Manager HR. Ashutosh comes with a rich experience spanning 15 years assisting in people management and is poised to enhance the HR focus of the group and improve the overall HR practices.

With a track record of pre-openings, planning and executing new hotels pre opening , developing and implementing effective plans to augment HR transformation leading a change aiming towards modern HR practices without forgetting the roots and traditions, Ashutosh has a keen pulse on HR strategies positioning the brand visibility.

Our hotel group is currently transforming into a distinguished iconic hospitality address, and, post the upgradation we aim to put it on the national map more prominently. I am excited to have Ashutosh join the Corporate leadership team, bringing with him an experience of bringing internal guest satisfaction as priority. After all, it is our vision to enhance the peerless values with our people first, says Kuldeep Bhartee CEO Peerless Hotels Ltd.

The iconic hospitality group Peerless Hotels from Kolkata currently owns and operates 5 hotels & resorts across 2 states in West Bengal & in Hyderabad Telangana as well as the union territory of Andaman & Nicobar.

Peerless Hotel Kolkata welcomes Biswa Ranjan Mohapatra as their new General Manager

Biswa Ranjan's primary responsibilities will involve spearheading the entire operations, upholding high-quality standards, improving efficiency, and ensuring utmost guest satisfaction.

The Peerless Hotel Kolkata is one of the most iconic hotels in Peerless Hotels Ltd portfolio & an icon of hospitality in East India, has announced the appointment of Biswa Ranjan Mohapatra as its General Manager. Biswa Ranjan will be responsible for spearheading the entire operations, upholding high-quality standards, improving efficiency, and ensuring utmost guest satisfaction.

Commenting on his appointment Kuldeep Bhartee CEO Peerless Hotels Ltd said that in the current stage of transformation of the brand Biswa Ranjan will be actively involved assisting him in overall areas of operations of the Kolkata hotel. His primary responsibilities will involve supervising the hotel operations, upholding high-quality standards, improving efficiency, leading the renovation of the hotel and ensuring super delight pertaining to guest satisfaction.

Biswa started his career in 2006 with Grand Hyatt Mumbai and has gained valuable experience working at renowned establishments such as Hyatt Regency Kolkata, Accor Hotels Chennai & Bengaluru & Radisson Blu Nashik. He is known for his analytical and problem-solving approach, & guest centric innovative approach and people focus.

Sofitel Legend Metropole Hanoi Announces New General Manager George Koumendakos

Sofitel Legend Metropole Hanoi has appointed George Koumendakos as its new General Manager. The Dutch national brings 37 years of experience including 15 years as General Manager in multiple 5-star hotels around the world.

Koumendakos, who is fluent in three languages, is a highly respected hotel professional who has worked in 14 countries. Prior to arriving at Metropole Hanoi, he was most recently the General Manager at Sofitel Kuala Lumpur Damansara in Malaysia. He also formerly led the pre-opening team at the Intercontinental Hanoi Landmark 72 Hanoi.

“Sofitel Legend Metropole Hanoi’s rich 122-year history, sophisticated and elegant French colonial design, and warm and personalized service, along with its distinctive sense of French joie de vivre, make it one of the world’s most legendary hotels, and I greatly look forward to being part of its next illustrious chapter,” Koumendakos said.

Koumendakos, a graduate of the renowned hospitality management Hotelschool The Hague in the Netherlands, officially took the helm at Metropole Hanoi on Sept. 25.

His arrival coincides with major milestones at the hotel, including the upcoming reopening of the historic Metropole Wing in December following an extensive refurbishment that will usher in six new Metropole Suites (while the overall number of rooms will remain the same). Metropole Hanoi also recently relaunched its celebrated Vietnamese restaurant Spice Garden with a new concept, design and menu.

In February, Sofitel Legend Metropole Hanoi was awarded a prestigious Five-Star rating—the top level of recognition—from Forbes Travel Guide for a fourth consecutive year. Metropole Hanoi is one of only two hotels in Vietnam to earn the Five-Star rating—and the only in Hanoi to receive the top distinction. In June, the industry-leading travel magazine Travel + Leisure named Metropole Hanoi one of the top city hotels in Vietnam in its annual Luxury Awards Asia Pacific. Additionally, it was included in their esteemed list of the “500 Best Hotels in the World.”

The Ritz-Carlton Riyadh Welcomes Mazen Allam as New General Manager

The Ritz-Carlton Riyadh is proud to announce the appointment of Mr. Mazen Allam as its new General Manager, effective September 2023. Mr. Allam brings a distinguished career in luxury hospitality and a rich understanding of the Saudi Arabian market to his new role, making him a valuable addition to the hotel's leadership team.

Mr. Allam's journey in the industry began at Le Meridien Jeddah in 2002, where he started at the Front Desk and swiftly rose through the ranks, eventually becoming Assistant Director of Sales in 2009, thanks to his exceptional commercial acumen.

In 2011, Mr. Allam joined the Rosewood Jeddah, where he played a pivotal role in elevating the property into one of Jeddah's foremost luxury destinations. He started as the Director of Sales & Marketing, consistently demonstrating exceptional leadership. This culminated in his appointment as General Manager in 2018, where he continued to excel. His remarkable achievements led to a regional role as Managing Director in 2021, overseeing new development deals across the Kingdom.

A graduate of Prince Sultan College in Jeddah with a degree in Hotels & Tourism Management, Mr. Allam's extensive experience and track record of success make him a valuable addition to The Ritz-Carlton Riyadh, further solidifying its position as a leading luxury destination in Saudi Arabia.

Commenting on his new appointment, Mazen Allam said "I am deeply honored to assume leadership at The Ritz-Carlton Riyadh, a symbol of unparalleled luxury, and to continue my journey as part of the esteemed Marriott International brand. I eagerly anticipate collaborating with our exceptional team to perpetuate Marriott's legacy of delivering awe-inspiring service, unforgettable dining experiences, and an unwavering commitment to perfection. Through our dedication to our team members, I am confident that we will attain new heights for The Ritz-Carlton Riyadh, aspiring to set new standards of excellence in the luxury and premium-select segments.”

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Lords Hotels Group has appointed Dipak Dewan as General Manager to spearhead the leadership of their 3 properties: Denzong Shangrila Lords Inn, New Orchid Lords Inn and Orchid Lords Eco Inn at Gangtok

Lords Hotels Group has appointed Dipak Dewan as General Manager to spearhead the leadership of their 3 properties: Denzong Shangrila Lords Inn, New Orchid Lords Inn and Orchid Lords Eco Inn at Gangtok.  

Dipak has enjoyed a long association of over 15 years with renowned brands holding varied positions and has ably led teams. He will now oversee the overall operations and management of all the 3 properties with a cumulative inventory of 70 room’s in the capital city of Sikkim set amidst pristine hills.    

Mr. Sudhir Jena - Vice President Corporate, commented on the appointment: “We are very excited to have Dipak join the Lords family as he brings a wealth of experience and enthusiasm to our team. I’ve no doubt that Dipak will do a commendable job and develop a fantastic local team in Gangtok.“

Pride Hotels Groups appoints Mr. Chandrashekhar Belose as Corporate Chief Engineer

Pride Hotels Group is pleased to announce the appointment of Mr. Chandrashekhar Belose as the Corporate Chief Engineer. With over 26 years of experience in engineering within the hospitality sector, Mr. Chandrashekhar brings a wealth of expertise and a solid track record in overseeing complex engineering projects.

Mr. Belose has garnered extensive experience from his previous associations with reputable establishments such as Novotel Hotels, Hilton Hotels Mumbai, Ibis Hotels, Inox Cinema, and Sun N Sand Hotels Mumbai. His most recent role was as Chief Engineer at Novotel Juhu Mumbai. In each of these positions, he has demonstrated an exemplary ability to manage and improve the physical infrastructure of hotels, ensuring top-notch quality and operational efficiency.

"We are delighted to welcome Mr. Chandrashekhar Belose to our team. His addition strengthens our engineering department and gives us the advantage of experienced leadership in our endeavour to become more sustainable and energy-efficient," said Mr. Atul Upadhyay, Executive Vice President – Pride Hotels Group.

One of the key responsibilities in his new role at Pride Hotels Group will be to lead sustainability measures across the portfolio. Mr. Chandrashekhar will work towards making Pride Hotels more energy-efficient, reduce its carbon footprint, and implement state-of-the-art green technologies.

Mr. Chandrashekhar Belose's appointment will significantly contribute to the excellence and sustainability goals of Pride Hotels Group.

Pride Hotels Group has strategically positioned itself in approximately 56 exceptional locations across India, offering a total of 5,390 rooms, 109 restaurants, 152 banquet facilities, lawns, and conference halls. The group operates and manages a range of hotels under various brands, including "Pride Plaza Hotel," an Indian Luxury Collection; "Pride Hotel," conveniently located central business hotels; "Pride Resort," situated in mesmerizing destinations; mid-market segment hotels known as "Pride Biznotel"; and a fresh concept of premium luxury serviced apartment stays, "Pride Suites." These brands have earned acclaim from celebrities, corporate clients, as well as domestic and international tourists.

Pride Hotels Group's current locations span New Delhi, Kolkata, Ahmedabad, Pune, Nagpur, Bengaluru, Chennai, Goa, Jaipur, Indore, Udaipur, Bharatpur, Mussoorie, Puri, Gangtok, Anand, Alkapuri, Manjusar (Vadodara), Sasan Gir, Somnath, Bhopal, Haldwani, Ranakpur, Rishikesh, Digha, and Rudraprayag, among others. Upcoming destinations include Daman, Bhavnagar, Surendranagar, Agra, Dwarka, Jabalpur, Bharuch, Nainital, Jim Corbett, Dehradun, Chandigarh, Dehradun, Lucknow, Varanasi, Rajkot, Kanpur, Neemrana, Mysore, Gurugram, Aurangabad, Halol, Yavatmal, Greater Noida, Motera (Ahmedabad), Lonavala, Ambaji, Veraval, Amritsar, and many more.

Fortune Resort Benaulim Goa welcomes Chaitra Dwivedi as the new General Manager

 Fortune Hotels, a member of the ITC hotel group, announced the appointment of its − Chaitra Dwivedi who has recently taken over as General Manager of Fortune Resort Benaulim Goa.  

Chaitra provides a wealth of expertise and experience to her new position, as she has over 16 years of experience in the hotel industry and a 20-year career in the hospitality sector. Her career includes pre-opening exposure to four properties and valuable tenure with esteemed brands such as Lemon Tree Hotel, The Grand Imperial, Pride, Golden Tulip, Clarks, and Jaypee demonstrating versatility across luxury, budget, mid-scale, heritage, corporate, and resort properties.   

She began her journey in the hospitality world through the sales and marketing department, demonstrating her prowess in building and nurturing key relationships. Over the years, she has successfully transitioned through various roles, including front office and revenue management, before ultimately overseeing the overall operations of hotels over the course of her career.  

Ms. Dwivedi's educational background includes a science degree with a focus on Physics, Chemistry, and Mathematics, reflecting her dedication to both precision and creativity in her work. She is also a passionate pet lover. Her diverse range of hobbies includes parasailing, biking, adventure sports, and music. In addition, Chaitra holds a black belt in Taekwondo and proudly participated in the Republic Day Parade on Rajpath as an NCC Cadet, reflecting her discipline and commitment. 

In acknowledgement of her outstanding contributions to the hospitality industry, Chaitra was honoured with the "Outstanding Contributions to the Hospitality Industry" award in 2021 and "Goa's Best General Manager" award in 2022 by Best of India Biz Awards. Furthermore, she received the "Women Achiever Hospitality Award" from IHC London and IIHM Goa in 2023, highlighting her remarkable dedication and achievements in the field. 

Fortune Hotels welcomes Chaitra with open arms and looks forward to her contributions to enhancing the guest experience at Fortune Resort Benaulim Goa.  

Ossiano Appoints Julien Gardin As General Manager And Thomas Domingues As Head Sommelier

Julien Gardin, General Manage

Ossiano at Atlantis, The Palm, announces the appointment of Julien Gardin as General Manager and Thomas Domingues as Head Sommelier.

In the wake of a remarkable year for the one Michelin-star restaurant, the two notable talents are set to elevate the award-winning dining experience even further as it enters a new era of excellence. Julien, with over two decades of experience in prestigious fine-dining restaurants around the world, now oversees Ossiano. He leads a high-performing team, and enhances service and operational performance, all while sharing his passion for exceptional guest experiences.

Before joining Ossiano, Julien held various leadership positions. Most recently, he served as the General Manager at Andō in Hong Kong, guiding the restaurant to Michelin-star status, securing a coveted spot on Asia's 50 Best Restaurants list in 2023 as well as a diamond on Black Pearl restaurant Guide. Prior to this, Julien led The Tasting Room in Macau, a distinguished two-Michelin-star restaurant in City Of Dreams. His earlier experience includes serving as a Restaurant Manager at the acclaimed three-Michelin-star Alain Ducasse at The Dorchester, London. Before joining Alain Ducasse, Julien spent eight incredible years at three Michelin-starred restaurant, The Fat Duck by Heston Blumenthal in the UK, serving in various roles.

Thomas Domingues, Head Sommelier

Another notable addition to Ossiano is Thomas Domingues, who has joined the team as the Head Sommelier. With a unique approach to wine, he emphasises storytelling as the essence of his philosophy. Hailing from the scenic south coast of Portugal, Thomas’s French heritage has provided his palate with a deep appreciation for exquisite flavours and refined techniques. He has worked in Michelin-star restaurants, including AOC in Denmark, Loco in Portugal, and Belcanto by José Avillez in Portugal which is no.25 in The World’s 50 Best Restaurants list. With four years of experience at Vila Joya Hotel & Spa in the Algarve which was ranked at no.37 in the World’s 50 Best Restaurants list, Thomas has learnt the art of crafting a sensory experience for guests by weaving stories through every wine pairing, leaving an indelible mark on diners.

2023, to date, has been an extraordinary year for Ossiano. As well as a debut ranking of 87th best restaurant in the world in The World's 50 Best Restaurants 2023, Ossiano also ranked 4th and highest new entry in the 2023 Middle East and Africa's 50 Best Restaurants list. In June 2023, Ossiano also retained its Michelin star in Dubai's 2023 Michelin guide, and in April 2023, Ossiano was awarded the most highly rated restaurant at the world-leading restaurant guide Gault&Millau, where it took a four-toque status, as well as Restaurant of the Year.

M.R. Synrem joins as the Managing Director, ITDC

Sh. M.R. Synrem, IAS officer of 2002 Batch, Assam-Meghalaya Cadre has joined as the Managing Director of India Tourism Development Corporation (ITDC) in addition to his existing role as Joint Secretary and Additional Director General, Ministry of Tourism, Government of India.

During his career so far, Sh. Synrem served as Secretary in the Health & Family Welfare Department, Mission Director of the Meghalaya State National Health Mission and CEO of Megha Health Insurance Scheme in Meghalaya.

In a span of over two decades, he has demonstrated adept administrative expertise in spearheading the projects, schemes and initiatives in the Information Technology & Communications Department, the Transport Department, the Urban Affairs Department, the Commerce & Industries Department etc in his parent cadre.